Best Acapulco hotels near Fountain of Diana the Huntress
Fiesta Americana Acapulco Villas is waiting for you at one of Mexico's most attractive and traditional destinations, a modern hotel in Acapulco that greets its guests with its minimalist style in the lobby and the comfort and amenities of its rooms and villas, ideal for spending family vacations or business trips.Located in the heart of the Condesa, Acapulco, within easy reach of restaurants, nightclubs, bars and shopping malls.
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Overall 9.0 Excellent
Based on 7,258 reviews
All reviews
- All reviews
- Families
- Couples
Good
7.5
Pros: Great location!
Good
6.3
Pros: staff are very helpful
Excellent
8.0
Pros: The location and good service.:))
Excellent
9.2
Pros: The hotel was directly on the beach and had great views to the ocean.
Excellent
9.2
Pros: Location is great People are friendly Nice pool with access to a beautiful beach
Excellent
10.0
Pros: Everything was perfect, cleanliness, confort, I would recommend it!!!
Excellent
8.3
Pros: Everything was good except slow room service. They included tips (propina) in our bill. We refused to pay it because according Mexican law the propina is optional/voluntary! Mexican hotels have no right to include tips in any bill! Unfortunately a lot of tourists don't know about it.
Excellent
8.0
Pros: Great attention.
Excellent
10.0
Pros: The staff is outstanding, personable and really want guests to enjoy their time. The hotel lobby, bar and Salsa restaurant are fantastic upgrades and beautiful. The location is perfect.
Excellent
8.3
Pros: The car valet staff was excellent and the venue's location.
Excellent
10.0
Pros: Beautiful rooms, excellent ocean view. Rooms are super clean. Friendly staff willing to accommodate everyone. Will most definitely come back.
Excellent
8.3
Pros: Great location perfect for families
Details
Reviews
Overall 9.0 Excellent
Based on 7,258 reviews
WiFi
9.1
Service
8.8
Location
8.6
Pool
8.4
Room
7.9
Amenities
7.8
Breakfast
7.4
Comfort
6.0
Value
4.9
Location
8.9
Pool
8.4
Service
7.9
Room
6.2
Cleanliness
6.1
Value
4.8
Location
8.6
Pool
8.5
Service
8.5
Amenities
7.9
Cleanliness
7.4
Room
7.0
Vibe
5.5
Value
4.7
7.5 Good
Pros: Great location!
Cons: The noise between 2-4 am
6.3 Good
Pros: staff are very helpful
Cons: so noisy at night
8.0 Excellent
Pros: The location and good service.:))
Cons: When you are at the beach area, they do not have waiters service.
9.2 Excellent
Pros: The hotel was directly on the beach and had great views to the ocean.
Cons: The hotel has three pools. Two smaller ones and shallow for the children and the one deeper for adults. Unfortunately, the children were allowed in the adult pool. I complained and was told all the pools were for all family members. While laying out by the adult pool, I was splashed in by children running all over the place. I couldn’t do laps because I was afraid of hurting the children who were always in the way :(
9.2 Excellent
Pros: Location is great People are friendly Nice pool with access to a beautiful beach
Cons: A little pricey, food in hotel is pricey as well
10.0 Excellent
Pros: Everything was perfect, cleanliness, confort, I would recommend it!!!
Cons: Everything was ok.
8.3 Excellent
Pros: Everything was good except slow room service. They included tips (propina) in our bill. We refused to pay it because according Mexican law the propina is optional/voluntary! Mexican hotels have no right to include tips in any bill! Unfortunately a lot of tourists don't know about it.
Cons:
8.0 Excellent
Pros: Great attention.
Cons: Everything fine, except for paying 100 pesos per day for parking
10.0 Excellent
Pros: The staff is outstanding, personable and really want guests to enjoy their time. The hotel lobby, bar and Salsa restaurant are fantastic upgrades and beautiful. The location is perfect.
Cons: The music noise some nights coming from the Costera are a little loud.
8.3 Excellent
Pros: The car valet staff was excellent and the venue's location.
Cons: Food wasn't that great, specially the Acapulco ceviche. It taste more like gazpacho soup with small pieces of shrimp. Very bad. Also the room the furniture was low quality.
10.0 Excellent
Pros: Beautiful rooms, excellent ocean view. Rooms are super clean. Friendly staff willing to accommodate everyone. Will most definitely come back.
Cons: Long wait at check in
8.3 Excellent
Pros: Great location perfect for families
Cons: The interior of the room was a bit out dated.
Fiesta Americana Acapulco Villas is waiting for you at one of Mexico's most attractive and traditional destinations, a modern hotel in Acapulco that greets its guests with its minimalist style in the lobby and the comfort and amenities of its rooms and villas, ideal for spending family vacations or business trips.Located in the heart of the Condesa, Acapulco, within easy reach of restaurants, nightclubs, bars and shopping malls.
With a stay at Hotel Elcano in Acapulco (Costera Acapulco), you'll be steps from Icacos Beach and 12 minutes by foot from Condesa Beach. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and laundry facilities. Free valet parking is available onsite.
Overall 8.7 Excellent
Based on 2,886 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.7
Pros: The staff, very helpful!!!
Details
Reviews
Overall 8.7 Excellent
Based on 2,886 reviews
Location
9.2
Cleanliness
8.0
Service
7.8
Breakfast
7.4
Room
7.4
Comfort
7.3
WiFi
6.9
Vibe
4.5
Location
9.0
Service
6.9
Room
6.5
Pool
5.4
Value
4.9
Vibe
2.8
Location
9.3
Beach
8.0
Service
7.8
Room
6.6
Value
5.6
9.7 Excellent
Pros: The staff, very helpful!!!
Cons: Nothing, everything was great!
With a stay at Hotel Elcano in Acapulco (Costera Acapulco), you'll be steps from Icacos Beach and 12 minutes by foot from Condesa Beach. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and laundry facilities. Free valet parking is available onsite.
With a stay at Hotel Emporio Acapulco in Acapulco (Costera Acapulco), you'll be steps from Condesa Beach and Diana the Huntress. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. For a surcharge, guests may use a shuttle from the hotel to the airport (available 24 hours) and a cruise ship terminal shuttle.
Overall 8.6 Excellent
Based on 7,631 reviews
All reviews
- All reviews
- Families
- Couples
Good
6.7
Pros: Location
Good
6.8
Pros: The location is amazing. Really easy to get around and find things to do.
Good
6.7
Excellent
9.2
Pros: Excellent location felt absolutely safe. A walk out to beach or a walk across the street to a mall movie or restaurant was easy for any age.
Excellent
8.8
Pros: Swimming pool location and beach
Good
7.9
Mediocre
3.1
Pros: Location, I could go any where very easily from there
Excellent
8.5
Pros: Location was excellent Great beach access
Excellent
8.3
Pros: The staff very friendly and professional
Good
7.9
Pros: Huge elevator, Cool Pool and crew.
Details
Reviews
Overall 8.6 Excellent
Based on 7,631 reviews
Location
9.0
Pool
8.3
Breakfast
8.1
WiFi
7.7
Service
6.7
Room
6.4
Value
4.9
Location
8.7
Breakfast
8.2
Pool
7.2
Amenities
5.8
Service
5.1
Room
4.8
Cleanliness
4.3
Value
4.2
Location
9.0
Pool
8.2
Service
6.3
Room
5.9
Cleanliness
4.6
6.7 Good
Pros: Location
Cons: Some stuff at the bathroom are nasty
6.8 Good
Pros: The location is amazing. Really easy to get around and find things to do.
Cons: The staff is rude. They kept asking if I was staying there. I had my bracelet on the whole time and wore short sleeves. Asking them for information or suggestions was a bother to them. The staff acted like providing service was doing me a favor.
6.7 Good
Pros:
Cons: Staff on the beach are not attentive! Every time we wanted to order something NOBODY was there, so it’s better to bring your own drinks.
9.2 Excellent
Pros: Excellent location felt absolutely safe. A walk out to beach or a walk across the street to a mall movie or restaurant was easy for any age.
Cons:
8.8 Excellent
Pros: Swimming pool location and beach
Cons: Out dated room previlage club very poor not worth the money .
7.9 Good
Pros:
Cons: Needs a little maintance
3.1 Mediocre
Pros: Location, I could go any where very easily from there
Cons: NO working telephone
No working Air conditioner
No towels
Dirty room
smelly bed
8.5 Excellent
Pros: Location was excellent Great beach access
Cons: No air conditioning in lobby Elevator hot and slow
8.3 Excellent
Pros: The staff very friendly and professional
Cons:
7.9 Good
Pros: Huge elevator, Cool Pool and crew.
Cons: I stayed at this hotel, just because it was where the episode of Chavo del 8 was recorded. The pool is good, the staff also, but in the bathroom the lights were weak, burned, and smelled very bad, smell of sewage, beach is not recommended, quite dangerous, as is the center at night. The sheets were stained with enamel and lipstick.
With a stay at Hotel Emporio Acapulco in Acapulco (Costera Acapulco), you'll be steps from Condesa Beach and Diana the Huntress. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. For a surcharge, guests may use a shuttle from the hotel to the airport (available 24 hours) and a cruise ship terminal shuttle.
On the seashore and in the heart of the most beautiful bay, Santa Lucia, the Hotel Holiday Inn Resort Acapulco offers a spectacular and unparalleled view. Whether you come for business or a vacation in the family you can enjoy an unforgettable stay. Holiday Inn Resort Acapulco is located in the Dorada Zone, on the famous Av. Costera Miguel Aleman, very close to restaurants, malls and nightclubs like as Baby'o, as well as being alone 5 minutes away from the Acapulco Convention Center and just 25 minutes from the Juan N. Alvarez International Airport. Here you can enjoy a delicious Mexican food on the terrace of the restaurant or relax on the balcony of a room overlooking the sea. The hotel also offers business center, gym and spaces and activities for children. We are waiting for you
Overall 8.4 Excellent
Based on 3,447 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.3
Pros: Location
Excellent
10.0
Pros: Rooms were clean and staff was friendly
Excellent
10.0
Pros: Everything
Good
7.5
Pros: We Love our waiters services there name are Beatriz and Oscar Flores they were amazing Always give me us the best services we were very happy and thankful for there services thanks you Beatriz and Oscar flores the waiters ever !! ❤️❤️❤️
Excellent
10.0
Pros: Customer service
Excellent
10.0
Pros: Great view from our sea view room, vallet service to take care of your car at any moment l, very friendly staff
Excellent
9.2
Pros: The breakfast was amazing and the staff was extremely attentive and very kind. The pool was very clean and all the staff was always available to answer any questions our family had.
Okay
5.0
Pros: Location
Excellent
10.0
Pros: Loved everything
Good
6.3
Pros: Receptionis very open to provide information about the facilities and services Location very convenient View of the landscape and the bay outstanding from my room (we were on a third floor)
Details
Reviews
Overall 8.4 Excellent
Based on 3,447 reviews
Location
8.0
Breakfast
7.6
Service
7.5
WiFi
6.8
Room
6.7
Comfort
5.7
Beach
5.2
Value
5.1
Location
7.9
Breakfast
7.7
Service
6.9
Room
6.7
Pool
6.1
Value
4.9
Beach
4.9
Location
7.8
Service
7.4
Room
5.8
Beach
4.5
Service
8.0
Room
5.7
Room
6.0
8.3 Excellent
Pros: Location
Cons:
10.0 Excellent
Pros: Rooms were clean and staff was friendly
Cons: Tv stations in English
10.0 Excellent
Pros: Everything
Cons:
7.5 Good
Pros: We Love our waiters services there name are Beatriz and Oscar Flores they were amazing Always give me us the best services we were very happy and thankful for there services thanks you Beatriz and Oscar flores the waiters ever !! ❤️❤️❤️
Cons: Security people they mean and always give you bad actitud
10.0 Excellent
Pros: Customer service
Cons: Nothing I liked everything
10.0 Excellent
Pros: Great view from our sea view room, vallet service to take care of your car at any moment l, very friendly staff
Cons: Breakfast buffet was decent, however you can have cheaper and better breakfast in some of the restaurants within 5 minutes of walking distance
9.2 Excellent
Pros: The breakfast was amazing and the staff was extremely attentive and very kind. The pool was very clean and all the staff was always available to answer any questions our family had.
Cons:
5.0 Okay
Pros: Location
Cons: The hotel dictates what towel to use in the pool; I bring my own towel and was not allowed to use it.rooms are outdated, needs remodeling,should not or limit local vendors to the hotel beach.
10.0 Excellent
Pros: Loved everything
Cons: N/A
6.3 Good
Pros: Receptionis very open to provide information about the facilities and services Location very convenient View of the landscape and the bay outstanding from my room (we were on a third floor)
Cons: Lack of a covenient beach Lack of proper parking. The one provided takes long time to formalize the deal and the time to receive your car when requested very long Dining room looks very crowded
On the seashore and in the heart of the most beautiful bay, Santa Lucia, the Hotel Holiday Inn Resort Acapulco offers a spectacular and unparalleled view. Whether you come for business or a vacation in the family you can enjoy an unforgettable stay. Holiday Inn Resort Acapulco is located in the Dorada Zone, on the famous Av. Costera Miguel Aleman, very close to restaurants, malls and nightclubs like as Baby'o, as well as being alone 5 minutes away from the Acapulco Convention Center and just 25 minutes from the Juan N. Alvarez International Airport. Here you can enjoy a delicious Mexican food on the terrace of the restaurant or relax on the balcony of a room overlooking the sea. The hotel also offers business center, gym and spaces and activities for children. We are waiting for you
Nestled on the beach, this Costera Acapulco property is just steps from Condesa Beach and Gran Plaza Shopping Mall. Plaza Bahia and Parque Papagayo are also within 15 minutes.
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Overall 8.4 Excellent
Based on 3,107 reviews
All reviews
- All reviews
- Families
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Details
Reviews
Overall 8.4 Excellent
Based on 3,107 reviews
Location
9.3
Service
8.6
Value
8.3
Food
7.8
Bar
7.1
Room
6.2
Breakfast
6.1
Vibe
6.0
Comfort
4.4
Amenities
4.2
WiFi
1.8
Service
8.6
Food
7.5
Room
5.0
Amenities
4.1
Nestled on the beach, this Costera Acapulco property is just steps from Condesa Beach and Gran Plaza Shopping Mall. Plaza Bahia and Parque Papagayo are also within 15 minutes.
With a stay at Hotel Acapulco Malibu in Acapulco (Costera Acapulco), you'll be a 2-minute walk from Icacos Beach and 10 minutes by foot from Condesa Beach. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.4 Excellent
Based on 957 reviews
All reviews
- All reviews
Excellent
10.0
Pros: A very good option in Acapulco! A small and cozy hotel with lovely rooms! I do not recommend taking rooms on the first and second floors, because the first one is basically basement, and the second one is the first one and does not have enough privacy. A great advantage is the extraordinary cleanliness of the hotel, the constant cleaning of the room and the hospitality of the staff. Rooms are really very large with good materials and furniture. Convenient access to the beach with a shower. Unfortunately, in all hotels there is no sunbeds on the beach. The food in the restaurant is tasty, but somewhat more expensive than in the city. Nevertheless, there are several good options for cafes and restaurants nearby.
Excellent
10.0
Pros: Great location. Comfortable facilities. Really good family atmosphere. I'll return here every time I visit Acapulco!
Excellent
9.7
Pros: love the $, the food , great place for family, great staff,i love that it was waterfront, the beach was great , pool nice and clean, it made this father day a great Day
Excellent
10.0
Pros: We liked absolutely everything in this Hotel. It's very good located, it faces the Ocean, the rooms are very comfortable and clean. The Staff is fantastic, always ready to help solve any problem, all of them are very polite and friendly and definitely we will come back soon.
Excellent
10.0
Pros: I think the way the property is maintained is really well. Comfortable and friendly staff. The property tries to balance the old with the new and gives the guests a beautiful view
Good
7.9
Pros: The personnel was really helpful and made the staying very relaxing. The facilities were very convenient and clean.
Details
Reviews
Overall 8.4 Excellent
Based on 957 reviews
Breakfast
8.9
Location
8.7
Food
8.6
Service
8.1
Cleanliness
7.6
Room
6.7
Vibe
3.9
10.0 Excellent
Pros: A very good option in Acapulco! A small and cozy hotel with lovely rooms! I do not recommend taking rooms on the first and second floors, because the first one is basically basement, and the second one is the first one and does not have enough privacy. A great advantage is the extraordinary cleanliness of the hotel, the constant cleaning of the room and the hospitality of the staff. Rooms are really very large with good materials and furniture. Convenient access to the beach with a shower. Unfortunately, in all hotels there is no sunbeds on the beach. The food in the restaurant is tasty, but somewhat more expensive than in the city. Nevertheless, there are several good options for cafes and restaurants nearby.
Cons: Acapulco city =(
10.0 Excellent
Pros: Great location. Comfortable facilities. Really good family atmosphere. I'll return here every time I visit Acapulco!
Cons: It would have been better if the breakfast had included the buffette as part of the package I got.
9.7 Excellent
Pros: love the $, the food , great place for family, great staff,i love that it was waterfront, the beach was great , pool nice and clean, it made this father day a great Day
Cons:
10.0 Excellent
Pros: We liked absolutely everything in this Hotel. It's very good located, it faces the Ocean, the rooms are very comfortable and clean. The Staff is fantastic, always ready to help solve any problem, all of them are very polite and friendly and definitely we will come back soon.
Cons:
10.0 Excellent
Pros: I think the way the property is maintained is really well. Comfortable and friendly staff. The property tries to balance the old with the new and gives the guests a beautiful view
Cons:
7.9 Good
Pros: The personnel was really helpful and made the staying very relaxing. The facilities were very convenient and clean.
Cons: The beach furniture was retired very early. Even though the beach access closed at 7 pm, the staff removed the shadows and chairs at 6 pm.
With a stay at Hotel Acapulco Malibu in Acapulco (Costera Acapulco), you'll be a 2-minute walk from Icacos Beach and 10 minutes by foot from Condesa Beach. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
With a stay at Villas La Lupita, you'll be centrally located in Acapulco, just a 4-minute walk from Gran Plaza Shopping Mall and 7 minutes by foot from Condesa Beach. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Overall 8.4 Excellent
Based on 540 reviews
All reviews
- All reviews
Excellent
9.6
Pros: Great place, clean, comfortable and polite staff. :)
Excellent
8.3
Pros: good value for the money, only stayed one night.
Details
Reviews
Overall 8.4 Excellent
Based on 540 reviews
Value
10.0
Beach
10.0
Location
9.1
Service
8.8
Food
8.1
Room
5.8
Cleanliness
4.1
Amenities
2.9
WiFi
2.6
9.6 Excellent
Pros: Great place, clean, comfortable and polite staff. :)
Cons:
8.3 Excellent
Pros: good value for the money, only stayed one night.
Cons:
With a stay at Villas La Lupita, you'll be centrally located in Acapulco, just a 4-minute walk from Gran Plaza Shopping Mall and 7 minutes by foot from Condesa Beach. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Located in Acapulco (Costera Acapulco), Copacabana Beach Hotel Acapulco is a 4-minute walk from Acapulco Golf Club and 11 minutes by foot from Casa de la Cultura. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Acapulco? This resort has facilities measuring 18170 square feet (1688 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 8.3 Excellent
Based on 6,103 reviews
All reviews
- All reviews
- Families
- Couples
Okay
5.4
Pros: No towels at arrivals took more than an hour when Called for towels No iron in closet
Okay
4.2
Pros: The only good thing was the view of ocean. Little bit of view
Excellent
9.6
Pros: What I liked about the property was the rooms they were all really nice.
Mediocre
2.9
Good
7.5
Pros: I like the location and the room in general for the prlce paid.
Good
6.0
Pros: The good food ❤
Excellent
9.2
Pros: The facilities are great! The staff is very kind. I really enjoyed my trip very much.
Good
7.5
Pros: The city is safe because the hundreds of soldiers around the neighborhood
Excellent
10.0
Pros: Everything was so awesome, Staf frendly, beaches clean. Rooms very comfy.
Okay
5.4
Pros: Nothing
Details
Reviews
Overall 8.3 Excellent
Based on 6,103 reviews
Location
7.1
Service
6.8
Room
6.1
Breakfast
5.4
Amenities
5.1
Cleanliness
4.8
Value
4.5
WiFi
3.1
Service
7.1
Location
6.7
Room
5.2
Amenities
5.0
Value
4.5
Cleanliness
4.4
Vibe
4.4
Location
7.1
Service
6.4
Room
5.6
Amenities
4.5
Pool
3.3
5.4 Okay
Pros: No towels at arrivals took more than an hour when Called for towels No iron in closet
Cons: Security has to be more professional
4.2 Okay
Pros: The only good thing was the view of ocean. Little bit of view
Cons: Paid parking, no breakfast, everything closest either at 6 Pm or 8 Pm so if you arrive later you won't enjoy a lot. It is very old hotel, long waiting time for elevators, smelly rooms, really noisy air condition.
9.6 Excellent
Pros: What I liked about the property was the rooms they were all really nice.
Cons: Nothing really everything was in great condition.
2.9 Mediocre
Pros:
Cons: Well this was advertised as a beach hotel, yet they did not let us on to the beach from the hotel. We had to leave through the front where cars pull in, walk down a sketchy street, and then walk around to the beach passing a lot of vendors. They said it was due to the water yet all we wanted to do was walk on the beach and sun bath. Later on when we tried entering back into the beach a security guard walked up to us at the gate, and put a massive lock onto the fence in our faces. I understand not letting us to the beach, but not even back into the hotel??? That is just un- safe. Later that day I saw him let other guests out, very inconsistent. To me you can not call yourself a beach side hotel if you do not let your guests access the beach from the hotel. Food also wasn't that good.
7.5 Good
Pros: I like the location and the room in general for the prlce paid.
Cons: They took the plastic chairs that were in the balcony, I don’t know why. They took away the hand towel and the towel for the floor from the bathroom and didn’t replace them for clean ones. I called room service at 9am three times and no one took my call.
6.0 Good
Pros: The good food ❤
Cons: The staff at the beach, very mean to my family just because of a bracelet
Even when I show him my room key he was very rude towars my family.
9.2 Excellent
Pros: The facilities are great! The staff is very kind. I really enjoyed my trip very much.
Cons:
7.5 Good
Pros: The city is safe because the hundreds of soldiers around the neighborhood
Cons:
10.0 Excellent
Pros: Everything was so awesome, Staf frendly, beaches clean. Rooms very comfy.
Cons:
5.4 Okay
Pros: Nothing
Cons: The rooms where dirty and the the valet service was rude
Located in Acapulco (Costera Acapulco), Copacabana Beach Hotel Acapulco is a 4-minute walk from Acapulco Golf Club and 11 minutes by foot from Casa de la Cultura. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Acapulco? This resort has facilities measuring 18170 square feet (1688 square meters), including conference space. Self parking (subject to charges) is available onsite.
Located in Acapulco (Costera Acapulco), Itto Acapulco is within a 15-minute walk of Condesa Beach and Parque Papagayo. This hotel is 2.1 mi (3.4 km) from La Quebrada Cliffs and 8.5 mi (13.7 km) from Bahia de Puerto Marques.
Rooms
Make yourself at home in one of the 22 guestrooms. Cable television is provided for your entertainment. Bathrooms with showers are provided.
Amenities
This hotel offers wheelchair access.
Business, Other Amenities
Featured amenities include wired Internet access (surcharge) and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 8.3 Excellent
Based on 208 reviews
All reviews
- All reviews
Excellent
8.3
Pros: Very clean, quiet, cool, safe and well situated. Comfy beds. Free safe parking.
Good
6.7
Pros: People
Excellent
9.2
Pros: Arrived after midnight and the head clerk greeted me by name and made me feel welcome. The WiFi signal was too weak in my room, so she moved me to a room closer to the router ❤️
Okay
4.2
Excellent
8.8
Pros: PROS: 1. Fast wifi: I didn't have any problem with internet connection throughout my stay (used 3 devices), and I was working in the morning so this was a huge deal for me 2. Nice staff and late check-out: I found the staff to be nice, always smiling, and they even allowed me to check out late (3pm) - thank you Hotel Itto! 3. Good location - the beach is walking distance; supermarkets, bank, and oxxo nearby (tip: if you're ok to walk 20 minutes and you want a better sand and cleaner beach, just walk pass the krystal hotel and mcdonald's, there's a beach entrance there and that part is cleaner, less crowded, and free of course) 4. Comfy bed (felt good when I woke up, and this is definitely important to me because I have back problems) 5. Paid 500+mxn per night thru booking.com - INCLUDING taxes (TIP: don't pay in the hotel (costs 700+ per night), it's more expensive; book in advance and online! - and this is a general tip when booking a hotel in Acapulco; I've been here more than 10x this yr and I saved a lot by making my bookings thru booking.com or despegar.com) 6. Quiet: the room I got was really quiet so I was able to work efficiently during my stay 7. Didn't lose any stuff (One time, I left to have lunch outside, and when I got back, the room was clean. Felt uncomfortable at first because I left my laptop in the bed, my cell phone and even my passport and wallet unhidden, but I didn't lose any valuable so that's a thumbs up!)
Details
Reviews
Overall 8.3 Excellent
Based on 208 reviews
Beach
10.0
Service
9.0
Location
8.2
WiFi
6.0
Room
5.0
8.3 Excellent
Pros: Very clean, quiet, cool, safe and well situated. Comfy beds. Free safe parking.
Cons: No hot water in shower. No window tho that helped with noise and temp control.
6.7 Good
Pros: People
Cons: Location, it is expensive. You get hotels cheaper in better locations.
9.2 Excellent
Pros: Arrived after midnight and the head clerk greeted me by name and made me feel welcome. The WiFi signal was too weak in my room, so she moved me to a room closer to the router ❤️
Cons:
4.2 Okay
Pros:
Cons: Dim & dank room, no windows. Adequately clean... WAY overbright LED on AC unit lis about as bright as a 15W bulb, had to sleep with pants leg over eyes! Even tho it's only 2 blocks from beach it's in a sleazy area, not real safe to be out waling at night between beach and hotel. Take a taxi. Also, ONLY TAKES CASH !! Not recommended
8.8 Excellent
Pros: PROS: 1. Fast wifi: I didn't have any problem with internet connection throughout my stay (used 3 devices), and I was working in the morning so this was a huge deal for me 2. Nice staff and late check-out: I found the staff to be nice, always smiling, and they even allowed me to check out late (3pm) - thank you Hotel Itto! 3. Good location - the beach is walking distance; supermarkets, bank, and oxxo nearby (tip: if you're ok to walk 20 minutes and you want a better sand and cleaner beach, just walk pass the krystal hotel and mcdonald's, there's a beach entrance there and that part is cleaner, less crowded, and free of course) 4. Comfy bed (felt good when I woke up, and this is definitely important to me because I have back problems) 5. Paid 500+mxn per night thru booking.com - INCLUDING taxes (TIP: don't pay in the hotel (costs 700+ per night), it's more expensive; book in advance and online! - and this is a general tip when booking a hotel in Acapulco; I've been here more than 10x this yr and I saved a lot by making my bookings thru booking.com or despegar.com) 6. Quiet: the room I got was really quiet so I was able to work efficiently during my stay 7. Didn't lose any stuff (One time, I left to have lunch outside, and when I got back, the room was clean. Felt uncomfortable at first because I left my laptop in the bed, my cell phone and even my passport and wallet unhidden, but I didn't lose any valuable so that's a thumbs up!)
Cons: CONS: 1. Room without a window (not sure if that's really the case for all the rooms) 2. Just one light in the room, and one in the bathroom (a litle bit dim and it was slightly uncomfortable) 3. No hot shower (again, not sure if this is the case for all the rooms - I really didn't mind it though because Acapulco's weather is warm throughout the year, so I didn't ask - but maybe it's an issue for you guys)
Located in Acapulco (Costera Acapulco), Itto Acapulco is within a 15-minute walk of Condesa Beach and Parque Papagayo. This hotel is 2.1 mi (3.4 km) from La Quebrada Cliffs and 8.5 mi (13.7 km) from Bahia de Puerto Marques.
Rooms
Make yourself at home in one of the 22 guestrooms. Cable television is provided for your entertainment. Bathrooms with showers are provided.
Amenities
This hotel offers wheelchair access.
Business, Other Amenities
Featured amenities include wired Internet access (surcharge) and a 24-hour front desk. Self parking (subject to charges) is available onsite.
With a stay at Calinda Beach Acapulco, you'll be centrally located in Acapulco, a 5-minute walk from Acapulco Golf Club and a 1-minute drive from Casa de la Cultura. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Acapulco? This resort has facilities measuring 6458 square feet (600 square meters), including conference space. Self parking (subject to charges) is available onsite.
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Overall 8.2 Excellent
Based on 7,382 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Mediocre
2.5
Pros: They are dishonest. A bunch of bad intended prologue. Do not trust them. They are not fiable.
Excellent
9.2
Pros: The staff was very attentive and helpful! Would definitely recommend them for their service. Ask them to help you with locating a safe taxi or for recommendations of sightseeing locations.
Good
6.7
Pros: The location was perfect and everyone was so nice. I was able to check in early at no cost.
Excellent
8.8
Pros: Clean rooms, fast service, friendly bellhop
Good
7.5
Pros: Service
Excellent
10.0
Pros: safety. Friendly staff all. Clean.
Excellent
10.0
Pros: The staff ( reception and housekeeping ) at the hotel are extremely polite, helpful and would go out their way to make sure you are happy with your stay.
Excellent
9.0
Pros: Hotel was just what we wanted, some place comfortable, clean, friendly with nice relaxing pool. Was in great location. Had 3 nights booked and ended up staying 6 nights we enjoyed our selves so much.
Good
6.7
Pros: Location
Okay
5.0
Excellent
8.3
Pros: Staff was very friendly, from the lobby personnel to the pool waiters and lifeguard. They all went above and beyond.
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Details
Reviews
Overall 8.2 Excellent
Based on 7,382 reviews
Location
9.0
Breakfast
7.4
Service
7.4
Room
6.1
Amenities
4.2
WiFi
3.3
Location
8.8
Service
6.8
Cleanliness
4.1
Amenities
4.0
Pool
3.8
Room
3.6
Vibe
3.5
Comfort
3.3
Location
9.2
Service
7.2
Room
5.9
Food
5.9
Room
4.5
2.5 Mediocre
Pros: They are dishonest. A bunch of bad intended prologue. Do not trust them. They are not fiable.
Cons:
9.2 Excellent
Pros: The staff was very attentive and helpful! Would definitely recommend them for their service. Ask them to help you with locating a safe taxi or for recommendations of sightseeing locations.
Cons:
6.7 Good
Pros: The location was perfect and everyone was so nice. I was able to check in early at no cost.
Cons: My last day in my room I was waken by bedbugs. My right arm and back had bites all over them. I then got all my stuff and checked out of the hotel at 5am.
8.8 Excellent
Pros: Clean rooms, fast service, friendly bellhop
Cons: There was an earthquake and no alarm on the 19th floor! We only knew to evacuate because my aunt was on the bottom floor and they told her. When we got down everyone was there and we were awake during the earthquake, so we would have heard an alarm if there was one. Also, 3 separate rooms had our keys deactivated and the lady at the registration desk was so rude and told us we deactivated them with our phones. She was so rude and told us it was our fault. Three separate rooms and 6 keys? No. She should not have blamed us and been rude. It was uncalled for.
7.5 Good
Pros: Service
Cons: Very good
10.0 Excellent
Pros: safety. Friendly staff all. Clean.
Cons: The bed to the left was shaky. An extra blanket will be nice.
10.0 Excellent
Pros: The staff ( reception and housekeeping ) at the hotel are extremely polite, helpful and would go out their way to make sure you are happy with your stay.
Cons: everything was perfect during my stay
9.0 Excellent
Pros: Hotel was just what we wanted, some place comfortable, clean, friendly with nice relaxing pool. Was in great location. Had 3 nights booked and ended up staying 6 nights we enjoyed our selves so much.
Cons: Expensive restaurant
6.7 Good
Pros: Location
Cons: Service of valet parking like being nice and with cordiality to get your car
5.0 Okay
Pros:
Cons: Room wasn't. Ready when arrived, bed wasn't,t done and I could see the old mattress, didn't,t get coffee maker and refrigerator as I was told and confirmed in email, bathroom was a disappointment, the only good thing was the beach and staff was very nice
8.3 Excellent
Pros: Staff was very friendly, from the lobby personnel to the pool waiters and lifeguard. They all went above and beyond.
Cons: Rooms are very outdated. Pool was overcrowded. There is no elevator access to the pool which is hard with a stroller. We were given just sheets on the beds not comforter or anything else other than a thin sheet to cover yourself to sleep.
With a stay at Calinda Beach Acapulco, you'll be centrally located in Acapulco, a 5-minute walk from Acapulco Golf Club and a 1-minute drive from Casa de la Cultura. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Acapulco? This resort has facilities measuring 6458 square feet (600 square meters), including conference space. Self parking (subject to charges) is available onsite.
With a stay at SANDS ACAPULCO HOTEL & BUNGALOWS, you'll be centrally located in Acapulco, steps from Condesa Beach and 4 minutes by foot from Diana the Huntress. Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Overall 8.2 Excellent
Based on 961 reviews
All reviews
- All reviews
Good
7.9
Pros: The services
Mediocre
3.3
Excellent
9.6
Pros: this is a well maintened hotel, breakfast is basic but the coffee is just great, all staff have been there since i was a child, so they are reliable and good people. pool is great and the games for children are amazing. best choice fore families! ;)
Okay
5.0
Pros: Clean, ac worked great
Okay
5.6
Pros: Air conditioning works really well
Mediocre
2.5
Pros: Nothing
Good
7.9
Pros: That you accept pets
Details
Reviews
Overall 8.2 Excellent
Based on 961 reviews
Location
8.5
Pool
8.2
Comfort
7.9
Service
7.7
Amenities
7.5
Room
6.9
Value
6.6
WiFi
6.5
Breakfast
6.2
Food
3.1
7.9 Good
Pros: The services
Cons: The breakfast
3.3 Mediocre
Pros:
Cons: Rooms out dated, expensive for what it is, can find rooms for same price or cheaper in same area, cock roaches, smell on insecticide in room, looks good on the outside, pool felt a little slimy on the bottom, not a good value
9.6 Excellent
Pros: this is a well maintened hotel, breakfast is basic but the coffee is just great, all staff have been there since i was a child, so they are reliable and good people. pool is great and the games for children are amazing. best choice fore families! ;)
Cons: other offers in the restaurant would be great
5.0 Okay
Pros: Clean, ac worked great
Cons: We asked for another night and were told they have no rooms available. The next morning they said they had some but you had to purchase at least 2 nights
5.6 Okay
Pros: Air conditioning works really well
Cons: It did not feel safe. No safe to place valuables.
2.5 Mediocre
Pros: Nothing
Cons: Security, price of 4 starts when the hotel is 1 start
7.9 Good
Pros: That you accept pets
Cons:
With a stay at SANDS ACAPULCO HOTEL & BUNGALOWS, you'll be centrally located in Acapulco, steps from Condesa Beach and 4 minutes by foot from Diana the Huntress. Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
With a stay at HS HOTSSON Smart Acapulco, you'll be centrally located in Acapulco, just a 4-minute walk from Condesa Beach and 7 minutes by foot from Diana the Huntress. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Acapulco? This hotel has facilities measuring 9483 square feet (881 square meters), including conference space. Self parking (subject to charges) is available onsite.
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Overall 8.1 Excellent
Based on 2,257 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.8
Pros: Clean, good service, I will came back anytime thanks
Excellent
10.0
Excellent
10.0
Pros: Breakfast and view
Excellent
9.2
Pros: We loved the pools, access to the beach, clean rooms, good breakfast and excellent location.
Excellent
10.0
Pros: Everything
Good
7.9
Pros: The staff was very friendly and helpful. With any problems they help you quickly and give you nice solutions. The location is good, connected to the beach and sea, has a private part beach. You can get food and drinks 24/7 in the hotel for a decent price, and if not you are allowed to get small things outside of the hotel like water, small bottles of soda, cookies/chips. All the rooms have sea view.
Okay
5.8
Pros: The location is very good, central location.
Good
7.1
Pros: Location of the hotel is good a lot of stores and restaurants around
Good
7.5
Pros: The location was great.
Mediocre
3.8
Pros: View side
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Details
Reviews
Overall 8.1 Excellent
Based on 2,257 reviews
Location
8.6
Room
6.2
Service
5.9
Breakfast
5.8
Amenities
5.4
WiFi
4.3
Food
4.1
Wellness
3.7
Value
3.0
Location
8.3
Breakfast
6.4
Cleanliness
5.6
Service
5.6
Amenities
5.5
Room
5.3
Vibe
4.1
Food
3.6
Value
2.8
Location
8.8
Room
6.1
Service
5.8
Pool
5.4
Amenities
5.2
Vibe
3.8
Food
3.6
Value
2.8
Room
5.8
Service
5.8
Amenities
4.7
Vibe
3.9
Food
3.6
Service
5.3
Room
4.8
8.8 Excellent
Pros: Clean, good service, I will came back anytime thanks
Cons: The hotel should have more information about activities around the facilities.
10.0 Excellent
Pros:
Cons: Liked everything
10.0 Excellent
Pros: Breakfast and view
Cons:
9.2 Excellent
Pros: We loved the pools, access to the beach, clean rooms, good breakfast and excellent location.
Cons: This is our first time in this hotel but fourth in Acapulco. We loved the hotel and would love to come back but unfortunately their policy on bringing food and drinks in has put us off. We tried to bring beers back purely to drink on our balcony one night when we were too tired to go out for beers and we were told that we weren’t allowed to do this. I understand having a policy to avoid bringing food and drink into public areas but I think it is ridiculous that you can’t bring anything in even just for your room. Especially when the hotel bar charges triple what a beer would cost in oxxo. For this reason I have doubts about staying here again when we return in September.
10.0 Excellent
Pros: Everything
Cons: The pillows and the matres not so good
7.9 Good
Pros: The staff was very friendly and helpful. With any problems they help you quickly and give you nice solutions. The location is good, connected to the beach and sea, has a private part beach. You can get food and drinks 24/7 in the hotel for a decent price, and if not you are allowed to get small things outside of the hotel like water, small bottles of soda, cookies/chips. All the rooms have sea view.
Cons: The hotel has a part private beach that is separated by a rope from the public beach. The annoying thing with this is that the sales people of the public beach try hard to get your attention, what is annoying. (but the good ones is that they are not allowed to enter the private side). Besides the clean beach and water, the construction is so made that there is often one big wave what made it difficult for entering the sea (especially for kids) and exiting.
5.8 Okay
Pros: The location is very good, central location.
Cons: The RECEPTION is a complete DISASTER. The check-in starts at 15h and not one second earlier, therefore people are waiting in a gigantic row to be attended. For us the check-in took over than 2h.!!!! The checkout took 45 min and above this it was overpriced. A refund on the credit card was promised but never took place!! It's a shame for a hotel of that size!! Finally, the tv and the locker weren't working properly and in our 3-day stay it couldn't be repared !
7.1 Good
Pros: Location of the hotel is good a lot of stores and restaurants around
Cons: Had a double bedroom my sister was trying to stay there with me but since I didn't add her while i booked they told me I had to pay for night (around 1200mxn a night)if she wanted to stay there with me and it couldn't be for 2 or 3 nights had to be for the whole reservation I did.
7.5 Good
Pros: The location was great.
Cons: La cama es muy incomoda.
3.8 Mediocre
Pros: View side
Cons: Custumer service was really bad they don't communicate with you properly bad experience and they don't let you bring food inside the hotel also you go there to have fun but in this hotel they have a lot of rules they don't let you buy anything from the beach side and bring it inside also if you do, you have to give them a big tip on them also is not fair for all the customer and I don't recommend you do your laundry in this hotel just for a regular baggage they charge you 245 dollars into pesos is 4100. Way too much for a small baggage don't be fool you know when you get there.
With a stay at HS HOTSSON Smart Acapulco, you'll be centrally located in Acapulco, just a 4-minute walk from Condesa Beach and 7 minutes by foot from Diana the Huntress. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Acapulco? This hotel has facilities measuring 9483 square feet (881 square meters), including conference space. Self parking (subject to charges) is available onsite.
With a stay at Playa Suites in Acapulco (Costera Acapulco), you'll be steps from Condesa Beach and 4 minutes by foot from Diana the Huntress. Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator (lift). Planning an event in Acapulco? This hotel has facilities measuring 5262 square feet (489 square meters), including conference space.
Overall 8.0 Excellent
Based on 4,348 reviews
All reviews
- All reviews
- Families
- Couples
Mediocre
3.8
Pros: The facilities need a ton. Of maintenance...the rooms are old and dirty
Good
7.1
Pros: It was a wonderful place and everyone were so nice. The location was amazing.
Good
7.5
Pros: Good food and location
Excellent
8.3
Pros: Friendly staff
Mediocre
3.8
Pros: old furniture...very noisy and uncomfortable beds..Very strong moldy smell...rude securityguard...
Okay
5.8
Pros: It’s close location
Details
Reviews
Overall 8.0 Excellent
Based on 4,348 reviews
Location
9.1
Breakfast
8.4
Food
7.0
Service
6.7
Room
5.4
Cleanliness
4.6
Amenities
3.7
WiFi
2.1
Location
8.8
Service
5.9
Room
4.8
Amenities
3.4
Vibe
2.4
WiFi
0.9
Location
9.2
Service
5.5
Room
4.3
3.8 Mediocre
Pros: The facilities need a ton. Of maintenance...the rooms are old and dirty
Cons: Nothing
7.1 Good
Pros: It was a wonderful place and everyone were so nice. The location was amazing.
Cons: One bad thing I would have to say it’s they need to specify is a family hotel. We weren’t expecting that at all. Besides verified the pools more. By the time me and my friends decided to go to them they stink of piss, this was around 8 pm. And they also need to specify how deep the pools are.
7.5 Good
Pros: Good food and location
Cons:
8.3 Excellent
Pros: Friendly staff
Cons: My bed was hard
3.8 Mediocre
Pros: old furniture...very noisy and uncomfortable beds..Very strong moldy smell...rude securityguard...
Cons: almost everything
5.8 Okay
Pros: It’s close location
Cons: Odd smell that’s you ones a wile
With a stay at Playa Suites in Acapulco (Costera Acapulco), you'll be steps from Condesa Beach and 4 minutes by foot from Diana the Huntress. Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator (lift). Planning an event in Acapulco? This hotel has facilities measuring 5262 square feet (489 square meters), including conference space.
With a stay at Bali-Hai Hotel in Acapulco (Costera Acapulco), you'll be a 3-minute walk from Condesa Beach and 6 minutes by foot from Diana the Huntress. Free self parking is available onsite.
Overall 7.6 Good
Based on 749 reviews
All reviews
- All reviews
- Families
Okay
4.2
Good
6.7
Pros: In the downtown
Excellent
8.3
Pros: Staff great
Okay
5.0
Details
Reviews
Overall 7.6 Good
Based on 749 reviews
Beach
9.7
Location
9.5
Service
6.4
Food
4.5
Amenities
3.9
Cleanliness
2.6
Room
2.3
Vibe
2.2
Comfort
1.8
WiFi
0.0
Room
1.7
4.2 Okay
Pros:
Cons: The hotel is too old so facilities are not good.
6.7 Good
Pros: In the downtown
Cons: Was not value for money
8.3 Excellent
Pros: Staff great
Cons: No hot water
5.0 Okay
Pros:
Cons: The bathroom, no hot water, no pressure
With a stay at Bali-Hai Hotel in Acapulco (Costera Acapulco), you'll be a 3-minute walk from Condesa Beach and 6 minutes by foot from Diana the Huntress. Free self parking is available onsite.
With a stay at Las Torres Gemelas Acapulco in Acapulco (Costera Acapulco), you'll be steps from Condesa Beach and Icacos Beach. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
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Overall 7.5 Good
Based on 4,630 reviews
All reviews
- All reviews
Mediocre
3.1
Pros: Locación. Only good thing
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Details
Reviews
Overall 7.5 Good
Based on 4,630 reviews
Breakfast
9.1
Location
8.1
Service
6.1
Room
5.4
Cleanliness
3.8
Amenities
3.0
Comfort
2.4
Vibe
2.3
WiFi
1.4
3.1 Mediocre
Pros: Locación. Only good thing
Cons: Reception Staff and security staff super rude and unfriendly, not accommodating at all.
A/C didn't cool the room enough.
No towels in bathroom.
TV didn't work.
$100 MXN parking fee per night which was advertised as included. And had to wait an hour every time you want to leave the hotel.
There wasn't one thing I liked about this hotel. Just AVOID IT
With a stay at Las Torres Gemelas Acapulco in Acapulco (Costera Acapulco), you'll be steps from Condesa Beach and Icacos Beach. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
With a stay at Krystal Beach Acapulco in Acapulco (Costera Acapulco), you'll be steps from Condesa Beach and 3 minutes by foot from Gran Plaza Shopping Mall. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator (lift). Self parking (subject to charges) is available onsite.
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Overall 7.3 Good
Based on 1,543 reviews
All reviews
- All reviews
- Families
- Couples
Mediocre
3.8
Pros: Restaurant-food,
Okay
5.8
Pros: The high points are the view from the room I took and the distance from the sea. staff are really nice and friendly.
Mediocre
3.8
Pros: Beach Lobby Leaving.
Mediocre
3.8
Good
7.5
Pros: Minimarket inside the hotel, where you can get drinks easily. It has a private area on the beach, adding value to your stay. (Don't go for all-inclussive, full board, option, it is well known that food quality in such modality is not good in krystal hotels).
Good
7.1
Pros: Friendly staff. Hotel in a good location.
Excellent
8.3
Pros: value for money is good, pool area, staff is nice.
Excellent
8.3
Pros: The hotel was pretty nice and clean at all times, the housekeeping ladies were respectful very nice cleaning service! The pools were amazing specially if you have childrens I’ll definitely recommend this hotel.
Excellent
9.6
Pros: The attention of the staff
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Details
Reviews
Overall 7.3 Good
Based on 1,543 reviews
Location
7.0
Value
5.5
Service
5.4
Breakfast
4.6
Room
4.1
Cleanliness
3.8
Bar
3.6
Food
3.5
WiFi
3.0
Amenities
2.9
Vibe
2.6
Location
6.6
Pool
6.2
Beach
5.8
Service
5.7
Comfort
3.5
Cleanliness
3.4
Food
3.0
Amenities
2.5
Room
1.9
Vibe
1.6
Location
6.6
Service
5.8
Room
5.1
Food
4.0
Amenities
3.3
3.8 Mediocre
Pros: Restaurant-food,
Cons: Since I arrived to facilities, my reservation was made no to my name it was to the other guest. Room.- a lot of noise from outside, streets and cars. The air conditioner all the time was noisy, even I reported they did not do nothing to solve the problem. Some staff from the front desk no having manners to deal with client. Two of them were no polite and rude. Not communication among staff. they were not aware what we could get or not. training to staff about services and, how to deal with customer service. Courtesy for people that came to visit me to hotel. Staff treated him as a delinquent. Also, manger charged me $ 800.00 for a visit of a friend to facilities. my friend was only visiting for the day time from 9 to 6 pm. They made us feel very uncomfortable. Spent must of the day dealing with this issue with front desk staff and manager. I went to relaxed and, feel comfortable. Instead of I had stress and felt very embarrassed in front of my Mexican friend who went to visit me and, from my Canadian friend who was accompany to visit Acapulco. i been in that facilities since it was a Marriot, even I thought that could be a good idea to buy a membership. But with all the problems mentioned above i will be crazy if I think about it.
5.8 Okay
Pros: The high points are the view from the room I took and the distance from the sea. staff are really nice and friendly.
Cons: The furniture was really old and the food is disaster. some apartmants dont have fridge and basic facilities. the shower is the worse too. Its a noisy and full of big families hotel. in weekends is a huge mess. you probabilly wont be able to keep your lugage after checkout or even ask for late checkout because is always busy even in low season. checkout was an awefull experience.
3.8 Mediocre
Pros: Beach Lobby Leaving.
Cons: Everything
3.8 Mediocre
Pros:
Cons: Real garbage, price is related to Krystal brand but not the hotel locacation, buffet Is really poor on Acuamarina restaurant, meal seems older than one day, and no ice machines working floors from 9 to 17, Is not clean and missing maintenance.
7.5 Good
Pros: Minimarket inside the hotel, where you can get drinks easily. It has a private area on the beach, adding value to your stay. (Don't go for all-inclussive, full board, option, it is well known that food quality in such modality is not good in krystal hotels).
Cons:
7.1 Good
Pros: Friendly staff. Hotel in a good location.
Cons: Our stay was All Inclusive. However there were many restrictions with it. We have stayed All Inclusive in the past and there were absolutely no limits. Our first day out for dinner we ordered from the Menu to find out it was a charge and that only the buffet was included. Buffet food was average with some foods lacking taste. There was a variety but always the same each meal each day. They were also stingy with their mixed drinks or rail drinks. Always needing to ask the bartender to add more alcohol to even be able to feel it. Found ourselves waiting long periods of time to get served at any of the bars. They didnt greet right away and immediately take your order or they were elsewhere instead of behind the bar. Our room had a beatiful ocean view. However, if you are a light sleeper like myself, i recommend you ask for a high level floor. Acapulco traffic is very very noisy. The only thing keeping the sound away in our room was a very thin glass that leads to the balcony. The whole place needs renovation.
8.3 Excellent
Pros: value for money is good, pool area, staff is nice.
Cons: the food, I went last August and the quality of the food was really poor this time in comparisson with the last time. the staff was friendly and offer me to order a la carte as I stayed for 5 nights and I got very tired of the poor quality food of the buffets
8.3 Excellent
Pros: The hotel was pretty nice and clean at all times, the housekeeping ladies were respectful very nice cleaning service! The pools were amazing specially if you have childrens I’ll definitely recommend this hotel.
Cons: The hotel had bad wifi and even bad service for phones , very bad service in the rooms. The hallway lights were creepy since they turn on automatic and also the card key to open the door was annoying it kept dis activating more than 3 times.
9.6 Excellent
Pros: The attention of the staff
Cons: very old bath towels
With a stay at Krystal Beach Acapulco in Acapulco (Costera Acapulco), you'll be steps from Condesa Beach and 3 minutes by foot from Gran Plaza Shopping Mall. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator (lift). Self parking (subject to charges) is available onsite.
Located in Acapulco (Costera Acapulco), Dorados Acapulco is within a 10-minute walk of Condesa Beach and Gran Plaza Shopping Mall. Featured amenities include express check-in, a 24-hour front desk, and luggage storage.
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Overall 7.3 Good
Based on 361 reviews
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Details
Reviews
Overall 7.3 Good
Based on 361 reviews
Value
8.8
Location
8.0
WiFi
7.1
Service
6.3
Room
3.9
Amenities
3.3
Comfort
2.0
Located in Acapulco (Costera Acapulco), Dorados Acapulco is within a 10-minute walk of Condesa Beach and Gran Plaza Shopping Mall. Featured amenities include express check-in, a 24-hour front desk, and luggage storage.
With a stay at Hotel Romano Palace Acapulco in Acapulco (Costera Acapulco), you'll be a 1-minute drive from Diana the Huntress and 5 minutes from Acapulco Convention Center. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Overall 7.1 Good
Based on 1,832 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: View
Okay
5.0
Pros: The location
Excellent
8.8
Pros: My view
Excellent
10.0
Pros: The location and the great hospitality
Okay
5.4
Pros: It was a low price hotel so I wasn't expecting too much from the facilities but it was acceptable
Okay
5.8
Pros: Chairs for n the balcony to enjoy the ocean
Excellent
10.0
Excellent
10.0
Pros: Everything is close very good location I like
Okay
5.8
Pros: The pool was good.
Good
6.3
Pros: Terrible loud music. Till 5 am. From across the street. “Paradise”. Could. Not sleep. Wish I was able to move. Never. Again
Details
Reviews
Overall 7.1 Good
Based on 1,832 reviews
Location
7.8
Breakfast
6.3
Service
5.7
Value
5.5
WiFi
4.3
Room
4.2
Comfort
2.8
Pool
2.8
Vibe
2.6
Cleanliness
1.8
Amenities
0.8
Location
7.8
Service
6.2
Room
3.4
Pool
2.8
Comfort
2.5
Vibe
2.4
Cleanliness
1.5
Amenities
0.6
Location
8.0
Service
5.7
Room
4.4
Vibe
3.1
Comfort
2.9
Amenities
0.7
10.0 Excellent
Pros: View
Cons: Tv's to old
5.0 Okay
Pros: The location
Cons: I need to pay parking for my car and I pay 3 rooms for 3 night and one off the rooms no a/c the first night
8.8 Excellent
Pros: My view
Cons: The elevators wasn’t working the first day
10.0 Excellent
Pros: The location and the great hospitality
Cons: We didn’t have breakfast included
5.4 Okay
Pros: It was a low price hotel so I wasn't expecting too much from the facilities but it was acceptable
Cons: It's in front of bars so it was way too loud all night long
5.8 Okay
Pros: Chairs for n the balcony to enjoy the ocean
Cons: Location
10.0 Excellent
Pros:
Cons: Elevators at checkout time and tv were to old. No electrical outlets.
10.0 Excellent
Pros: Everything is close very good location I like
Cons:
5.8 Okay
Pros: The pool was good.
Cons: The first night was a noisy one because of the bars on the street. It was good but I asked over and over again for a printed bill to give it to my accountant, but they never send it to my email, I called many times after my trip but they continued saying that they've already sent it.
6.3 Good
Pros: Terrible loud music. Till 5 am. From across the street. “Paradise”. Could. Not sleep. Wish I was able to move. Never. Again
Cons: Location wver
With a stay at Hotel Romano Palace Acapulco in Acapulco (Costera Acapulco), you'll be a 1-minute drive from Diana the Huntress and 5 minutes from Acapulco Convention Center. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
With a stay at Hotel Club del Sol in Acapulco (Costera Acapulco), you'll be a 4-minute walk from Condesa Beach and 6 minutes by foot from Gran Plaza Shopping Mall. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Overall 7.0 Good
Based on 828 reviews
All reviews
- All reviews
- Families
Okay
5.8
Pros: I don't know, If I return again to this place, This place It was not clean at all, have a good theme and ambient but they need to do remodeling their installations, I recomend to remove the color of the rooms, all in blank It will fix this, the elevator scary me a lot because is to old.
Good
6.7
Okay
5.8
Pros: The location.
Mediocre
2.5
Pros: Nothing. This hotel should not be in business.
Details
Reviews
Overall 7.0 Good
Based on 828 reviews
Location
9.1
Pool
7.5
Service
5.9
Vibe
3.1
Room
2.9
Cleanliness
2.4
WiFi
2.4
Comfort
2.1
Breakfast
2.0
Amenities
2.0
Service
6.4
Room
2.0
Amenities
1.5
5.8 Okay
Pros: I don't know, If I return again to this place, This place It was not clean at all, have a good theme and ambient but they need to do remodeling their installations, I recomend to remove the color of the rooms, all in blank It will fix this, the elevator scary me a lot because is to old.
Cons: The rooftop pool was dirty had a tamarind color, a lot of chlorine and no longer have a jacuzzi. The curtains in the room were dirty.
6.7 Good
Pros:
Cons: Not WiFi on the rooms
5.8 Okay
Pros: The location.
Cons: Not well kept, the towels and sheets had stains on them, the room smelled like humidity and everything looked very old and damaged.
2.5 Mediocre
Pros: Nothing. This hotel should not be in business.
Cons: No wifi on rooms. I am an online English Teacher and had to cancel $200usd worth of lessons as the only wifi is diabolical wifi in the lobby that never worked. The staff constantly glare at you suspiciously. Strange smell of sewage in bathroom. No shampoo provided.
With a stay at Hotel Club del Sol in Acapulco (Costera Acapulco), you'll be a 4-minute walk from Condesa Beach and 6 minutes by foot from Gran Plaza Shopping Mall. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Located in Acapulco (Costera Acapulco), Hotel El Presidente Acapulco is a 4-minute walk from Condesa Beach and 13 minutes by foot from Diana the Huntress. Featured amenities include a 24-hour front desk, luggage storage, and an elevator (lift). Self parking (subject to charges) is available onsite.
Overall 6.1 Good
Based on 1,949 reviews
All reviews
- All reviews
- Families
- Couples
Good
6.5
Pros: location and employees willingness to please
Details
Reviews
Overall 6.1 Good
Based on 1,949 reviews
Location
8.4
Breakfast
5.6
Service
4.8
Value
4.3
Food
3.8
Room
2.9
Cleanliness
1.9
Comfort
1.5
Amenities
1.4
WiFi
1.2
Vibe
0.8
Service
4.5
Room
1.9
Service
4.6
6.5 Good
Pros: location and employees willingness to please
Cons: very old hotel, not updated in a long time, internet not usable, phone system archaic. It is a shame, because this place could be a very good hotel with some investment
Located in Acapulco (Costera Acapulco), Hotel El Presidente Acapulco is a 4-minute walk from Condesa Beach and 13 minutes by foot from Diana the Huntress. Featured amenities include a 24-hour front desk, luggage storage, and an elevator (lift). Self parking (subject to charges) is available onsite.
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