Overview

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Hotel Elcano
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Avenida Costera Miguel Aleman 75, 39690 Acapulco, GR, Mexico
+52 744 435 1500

$62+

Overall guest ratings

8.2/10 Excellent
based on 644 reviews

Review highlights

  • 9.6
  • 7.1
  • 4.9
  • 4.7

Nearby

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    About

    Located in Acapulco (Zona Dorada), Hotel Elcano is minutes from Acapulco Golf Club and Acapulco Convention Center. This beach hotel is within close proximity of Acapulco International Center and El Rollo Acapulco.

    Rooms

    Make yourself at home in one of the 180 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and ceiling fans.

    Amenities

    Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and babysitting/childcare (surcharge). Additional features at this hotel include gift shops/newsstands, a hair salon, and wedding services.

    Dining

    Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar. Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, dry cleaning/laundry services, and laundry facilities. Event facilities at this hotel consist of conference space and meeting rooms. Free valet parking is available onsite.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • 24 hour front desk
    • Safe
    • Free parking
    • Storage available
    • Business centre
    • Gift shop
    • Laundry facilities
    • Room service
    • Child pool
    • Air-conditioned
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 644 reviews
    • 9.6 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 7.1 "Good service."
      8.4 "84% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.3 "73% found the restaurant service to be one of the best."
    • 6.5 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
    • 4.9 "Bad amenities."
      2.9 "71% complained about the elevator."
      2.9 "71% thought the facilities needed updating."
      0.0 "100% found the grounds unpleasant."
    • 4.7 "Breakfast is below average."
    • 4.1 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 4.0 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 3.1 "Bar is disappointing."
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    Overall rating

    8.2 Excellent
    based on 418 reviews
    • 9.4 "Terrific location."
    • 7.0 "Good service."
    • 6.5 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
      7.0 "70% thought rooms were spacious."
    • 5.0 "Pool is mediocre."
    • 4.7 "Not very comfortable."
      2.2 "Air conditioning was criticized by 78%."
    • 4.7 "Bad amenities."
    • 3.7 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 115 reviews
    • 9.6 "Terrific location."
    • 6.8 "Service is ok."
    • 6.3 "Rooms are ok."
    • 4.6 "Bad amenities."
    • 3.9 "Vibe wasn't good."

    Overall rating

    7.8 Good
    based on 109 reviews
    • 9.6 "Terrific location."
    • 7.4 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 6.4 "Rooms are ok."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    data provided by TrustYou

    Recent reviews


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