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Mercure Hotel Aachen Europaplatz

Joseph-von-Goerres-Straße 21, 52068 Aachen, North Rhine-Westphalia, Germany
+49 241 16 870

$90+

Overall guest ratings

7.7/10 Good
based on 908 reviews

Review highlights

  • 8.5
  • 8.5
  • 7.0
  • 5.3

Good to know

  • Great reception
  • Accessible parking
  • Friendly service

Nearby

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    About

    The hotel is just a few miles from Belgium and the Netherlands: The centrally located 4-star Mercure Hotel Aachen Europaplatz has 119 rooms with air conditioning and free WIFI. For your events, the hotel offers 6 meeting rooms with WIFI, 3 of which can be combined to suit your needs. The hotel is within easy reach of the A544, just 109 yards (100 m) away, and has parking for 170 vehicles. It is just 1.5 miles (2.5 km) from Aachen main train station and 17.4 miles (28 km) from Maastricht Aachen Airport

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    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Playground
    • Storage available
    • Terrace/Patio
    • No smoking
    • Cable or satellite TV
    • Free Internet
    • Parking (surcharge)
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 908 reviews
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 8.5 "Location is great."
      8.1 "Great parking, according to 81%."
      7.1 "City centre within easy reach, said 71%."
      9.1 "Easily accessible by car, said 91%."
      8.3 "83% liked the proximity to sightseeing."
    • 7.0 "Good breakfast."
    • 6.3 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.7 "Internet is average."
    • 5.3 "Vibe was decent."
    • 4.9 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      3.4 "66% thought they were poorly maintained."
      4.1 "For 59%, the rooms looked old."
      4.1 "59% found problems with the furniture."
      1.6 "84% had problems with the shower."
      2.3 "77% were disappointed with the minibar."
      0.0 "100% criticized the small bathroom."
      3.8 "62% said the bathroom was dirty."
      3.6 "Air conditioning was criticized by 64%."
    • 4.3 "Value below average."
      0.0 "100% said the breakfast was too expensive."
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    Overall rating

    7.8 Good
    based on 490 reviews
    • 8.6 "Location is great."
      8.4 "Great parking, according to 84%."
      7.2 "City centre within easy reach, said 72%."
      8.9 "Easily accessible by car, said 89%."
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 6.9 "Breakfast is mediocre."
    • 6.6 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.9 "Food is average."
    • 5.8 "Internet is average."
    • 5.7 "Average comfort."
      5.1 "Only 51% said rooms were big enough."
    • 5.2 "Vibe was decent."
    • 5.0 "Rooms are ok."
      2.4 "76% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      3.7 "63% thought they were poorly maintained."
      1.3 "87% had problems with the shower."
      4.2 "For 58%, the rooms looked old."
      4.0 "60% found problems with the furniture."
    • 4.4 "Value below average."
      0.0 "100% said the breakfast was too expensive."
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    Overall rating

    7.8 Good
    based on 136 reviews
    • 8.4 "Location is great."
      8.0 "Great parking, according to 80%."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 7.0 "Good breakfast."
    • 6.6 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.5 "Pool is mediocre."
    • 5.1 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 4.4 "Value below average."
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    Overall rating

    7.0 Good
    based on 90 reviews
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.5 "Location is great."
      8.2 "Great parking, according to 82%."
    • 7.2 "Good breakfast."
    • 6.0 "Food is average."
    • 5.0 "Vibe was decent."
    • 4.3 "Rooms are not good."

    Overall rating

    7.8 Good
    based on 190 reviews
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 8.3 "Location is great."
      8.2 "Great parking, according to 82%."
    • 6.9 "Breakfast is mediocre."
    • 6.1 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 6.0 "Pool is mediocre."
    • 5.7 "Vibe was decent."
    • 5.6 "Average comfort."
    • 4.6 "Rooms are not good."
      4.8 "52% said rooms were small."
      2.5 "75% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
    • 4.4 "Value below average."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Great reception"
    "Accessible parking"
    "Friendly service"
    data provided by TrustYou

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