Ibis Aachen Hauptbahnhof

Have stayed here before on several occasions and the level of service etc. has remained consistently good over the years. The facilities are good. The staff efficient. Room adequate, comfortable and clean. Location excellent.

I should have preferred to have been asked in advance whether I wished to pay the bill in euros or sterling. As it was I was charged in sterling without being given the option.

Staff were pleasant, helpful and efficient, but there was almost nothing to eat - see below.

There was only bread and cheese. No variety of yoghurts, just Kirsh which is not to my taste. There were no cooked meat products available (?) which meant I paid €12 or so for a piece of cheese and a cup of coffee. There had been scrambled egg but that was all finished. They had run out of oranage juice. Very poor and not what you expect from IBIS. The breakfast was a di§aster and I was cheated.

Very clean and comfortable with a huge double bed and great shower. The reception staff were lovely, really friendly and helpful and the location was especially good for the train station and 15 minutes walk to the city centre.