Crystal Lodge & Suites

Reviews

Pros

"Comfy, excellent location, great facilities." (in 220 reviews)

"Hotel staff friendly and helpful." (in 166 reviews)

"Hot tub and pool area lovely" (in 28 reviews)

Cons

"Double beds are small." (in 12 reviews)

Show reviews that mention

+

whistler village

village stroll

heart of the village

hot tub

ski rental

great location

staff friendly

double beds

parking was very expensive

restaurants and shops

small room

free parking

swimming pool

Excellent

Jul 2017

10.0

The front office Shantel (or Chantel) was fabulously helpful. She went above and beyond to help coordinate a last minute child seat for our bear safari. Totally surprised us. We thought Canadians are super polite + helpful, and she was off that scale for us.
Good

Nov 2015

6.5

Small room, very central but consequently, very lo

Close to everything. Friendly staff

Small room, needed to be updated. Very noisy at night (from both the hallway and the street.
Good

Oct 2015

6.8

Decent hotel with great location

Right in the village and walking distance to everything. Exits everywhere so you don't have to walk around buildings.

Expensive, especially for shoulder season. Facilities were mediocre and seemed to be installed just so they could tick the boxes. Room was great but since the hotel is a little older some stuff is in need of repairs.
Excellent

Oct 2015

10.0

great time!

We went on our 1 year anniversary, and the staff went out of their way to make us feel welcome. They gave us a complimentary bottle of Champagne, delivered by the manager on our first night there. Looks like each room had their own balcony, which was a fun experience to be able to walk out each morning and breath the fresh mountain air. When we asked for recommendations, they were happy to help and did not only suggest the restaurants they had a partnership with. Overall great experience.
Good

Sep 2015

8.0

Location

noisey room
Excellent

Aug 2014

9.6

Very clean rooms . Very nice staff, cleaning ladies were very good and friendly

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