The Doubletree has gone down. The furniture was old and peeling. Room was not clean and smelly. The place needs an upgrade.
4 stars
DoubleTree by Hilton Hotel West Palm Beach Airport
1808 South Australian Avenue, West Palm Beach, FL 33409, United States
West Palm Beach, FL
See location+1 561 689 6888Photos of DoubleTree by Hilton Hotel West Palm Beach Airport
Overview
Located within a 10-minute drive from Palm Beach International Airport, this elegant hotel features a swimming pool and free Wi-Fi. It also offers a 24-hour business centre, a sun deck and an express check-in and check-out feature.
DoubleTree by Hilton West Palm Beach Airport has recently been refurbished and provides an airport shuttle, a concierge and a 24-hour reception. In addition, the multilingual staff are on hand to provide local information.
The rooms at DoubleTree by Hilton West Palm Beach Airport feature tea and coffee making facilities and a refrigerator. They are also fitted with a shower and a hair dryer.
Those staying at the hotel can sit down to a unique dining experience at the in-house restaurant, suitably based for those who want to stay close for a meal.
DoubleTree by Hilton West Palm Beach Airport is within a 30-minute walk of West Palm Beach Station. Old West Palm Beach National Guard Armory is within walking distance.
Latest deals for DoubleTree by Hilton Hotel West Palm Beach Airport
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at DoubleTree by Hilton Hotel West Palm Beach Airport
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free airport shuttle
- Shuttle service (free)
- Business centre
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Special diet menus (on request)
- Snack bar
Services and conveniences
- Conference rooms
- Business centre
- Express check-out
- Meeting/Banquet facilities
- Mini-market on site
- 24-hour front desk
Parking and transportation
- Shuttle service (free)
- Free airport shuttle
- Parking (surcharge)
- Private parking
Accessibility and suitability
- No smoking
- Disabled access
- Lift
- Designated smoking area
Media and entertainment
- Radio
- Flat-screen TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Telephone
- Seating area
- Storage available
Pool and spa
- Hot tub
- Outdoor pool
Bathroom
- Spa bath
- Hairdryer
Workspace
- Fax/photocopying
- Desk
Family friendly
- Kids meals
- Kid-friendly buffet
Fitness
- Fitness centre
Reviews of DoubleTree by Hilton Hotel West Palm Beach Airport
7.6
Good
1300 verified ratings
Wonderful
530
Very good
163
Good
157
Okay
87
Fair
113
Mediocre
62
Poor
188
Summary of reviews
Guests say
Guests appreciated the great location of the hotel and the cleanliness of the rooms. However, many expressed dissatisfaction with the service, particularly the lack of housekeeping and issues with noise from the highway. The bed comfort also received negative feedback, and some guests experienced problems with their room keys.AI-generated from customer reviews
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Score by provider
7.7 out of 10
13 reviews
8 out of 10
11 reviews
All reviews
Pros (+) The staff was excellent. Our room was upgraded and a crib was available. The shuttle to and from the airport was awesome.
Cons (-) The hotel is right on the highway and our “upgrade” literally dangled over it. The traffic noises in the early morning hours were so loud I couldn’t sleep even though I was wearing ear plugs. We thought there was free breakfast- there isn’t. The google image of a giant glass entry is inaccurate.
Pros (+) Staff was friendly and helpful, great place to stay, price was great, location waa great, beds were wonderful
Pros (+) Staff was very friendly and accommodating.
Cons (-) One night the room next to us was playing loud music into the early morning hours. It took a while for the staff to resolve the issue. However, we were not charged for that night's stay.
Pros (+) There was a shuttle to City Place and to PBI.
Cons (-) Faint smell of cigarette smoke and some road noise.
Pros (+) The staff was overall very nice.
Cons (-) Air conditioner as noisy.
Pros (+) The hotel was easy to get to, had great shuttle service, but to pricey. I was expecting more for the price I paid.
Pros (+) Front desk was friendly.
Cons (-) 3 different types of mold/mildew in the bathroom. Mismatched granite. Toothpaste splashes on wall. Poor condition overall.
Pros (+) Nice decor with upscale lobby. Easy parking
Cons (-) Breakfast was not included so we were a bit surprised when after breakfast lady asked us to pay $40 if I new this earlier I would pick a hotel that had breakfast included in the price.
Pros (+) Great place to stay. We stayed for 8 days my 10 year old son loves everything about it. The pool was perfect and always clean. We LOVED the cookies... We will be staying here in the future.
Cons (-) No free breakfast!!! I have stay at other places and they had at least bagels, coffee, cereal, the basics. Like I said I was there for 8days and wasn't expecting on buying breakfast for week. But this isn't a deal breaker just keep it in mind and plan for it..
Location
1808 South Australian Avenue, West Palm Beach, FL 33409
What's nearby
- Old West Palm Beach National Guard Armory0.9 km
- Alfred J. Comeau House1.2 km
- Kravis Center1.5 km
- Palm Beach County Convention Center1.5 km
- CityPlace1.8 km
- Norton Museum of Art1.8 km
- First Church of Christ Scientist1.8 km
- Norton House2 km
- Grant Van Valkenburg House2.1 km
- Mandel Public Library of West Palm Beach2.4 km
- Mickens House2.5 km
- Hatch's Department Store2.6 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about DoubleTree by Hilton Hotel West Palm Beach Airport
Low season | July |
|---|---|
High season | July |
Average price (weeknight) | $223 |
When to book a room at DoubleTree by Hilton Hotel West Palm Beach Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
Closest
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See most recommended stays in West Palm BeachGood to know
Value for money | 7.5 |
|---|---|
Distance to city centre | 2.0 km |
Nearest airport | Palm Beach Intl |
Distance to airport | 2.9 km |