Hotel Zaci

Lovely courtyard and architecture. Good location around the corner from ADO and 2 blocks from central park.

The front desk staff (particularly the evening staff) was unfriendly and it seemed a chore when you asked them for anything, although things did get done when we requested anything. Our first room, the blow dryer didn't work and there was no hot water. (The water pressure in the hotel is very poor.) Also, the safe warned that the battery power was low but they wouldn't change the batteries. They moved us to another room where the blow dryer worked but the safe didn't. It was also overrun with tiny little ants and I needed to spray with deet. The water in this room was warm but never got very hot which I didn't mind but my son was sick and wanted hot water to warm him from his chills. The beds are hard and so are the pillows. The hotel site says they have a restaurant but it was closed except for two days while we were there and then it was only open for breakfast (we were there six nights). They also had a sign posted saying they served an American breakfast for 80 pesos but it actually cost much more. The rooms, also, were not very clean, especially the second room. I had to clean everything with wet wipes. The shower floor was filthy.