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very very clean, in a quiet location.
Simple, no-nonsense hotel, looks better inside that outside, good size room, clean and very friendly and helpful staff. Location is not in Trier itself it's a small community near by but it's ok, not far from city center (by car) and linked with public transportation, There are a couple of good restaurants very close to the hotel (we try it). The breakfast was very good, I can say better than Novotel (were I previously stayed).
The parking is quite small and if you had the "luck" of other talented guest to park on 2 places...
The staff seemed friendly at first, but they take no responsibility for any of the guests when they leave at 10pm. They believe it's up to you untill 7am.
Would totally not recmommend this place. The reception is closed at 10pm, so when the neighbours were playing terribly loud music for 2 nights in a row untill 3am we could not do anything. No phone, no email, nothing. When we told this the next morning the employee wanted the manager to respond. He only offered a breakfast the next time we would come over (will not!) and he falsely claimed we got a free bottle of wine (have not!).
We told the manager, and he looked under the bed and agreed with us that it was bad. They cleaned the room before second night however it was not ok.
It was ok in first sight but unfortinally we dropped a thing under our bed. There it had not been cleaned in several..weeks?!
Friendly Staff. God breakfast
Located in Trier, Keisers Hotel Trier is within a 15-minute drive of Porta Nigra and Arena Trier. The front desk is staffed during limited hours. Free self parking is available onsite.
based on 360 reviews
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Most popular landmarks
- St. Matthias' Abbey 1.7 km
- Römerbrücke 1.8 km
- Mariensäule 2.3 km
- Alter Krahnen 2.4 km
- Karl Marx House 2.4 km
- Thermen am Viehmarkt 2.5 km
|Trier Süd||2.1 km|
|Konz Karthaus||3.5 km|