Good to know
|Distance to city centre||0.9 km|
|Nearest airport||Toronto Pearson Intl|
|Distance to airport||19.2 km|
|"Clean, modern, boutique hotel."||(in 43 reviews)|
|"Very flexible and very helpful staff"||(in 87 reviews)|
|"The location was perfect."||(in 87 reviews)|
|"Too much street noise."||(in 5 reviews)|
|"The air conditioner was noisy."||(in 14 reviews)|
|"No counter space in the bathroom"||(in 4 reviews)|
Time of year
Show reviews that mention
|air conditioner||in 22 reviews|
|coffee machine||in 23 reviews|
|comfortable bed||in 148 reviews|
|counter space in the bathroom||in 8 reviews|
|eaton centre||in 18 reviews|
|elevator was painfully||in 12 reviews|
|free breakfast||in 152 reviews|
|gift bag||in 16 reviews|
|location was great||in 147 reviews|
|modern hotel||in 82 reviews|
|nice touch||in 17 reviews|
|room was cold||in 107 reviews|
|staff were very friendly||in 133 reviews|
|street noise||in 17 reviews|
|walking distance||in 12 reviews|
|yonge street||in 12 reviews|
The location was great for the meetings i had to attend at the adjacent university. The room was relatively quiet ( as quiet as a downtown hotel can be) and at first glance the room was fine with all of the usual amenities expected (fridge, microwave, coffeemaker, safe, drawers and closet). Nice TV and lots of pillows. Not too hot which was good because the room thermostat did nothing.
My room was frankly dirty. The floors were dusty with lots of hairs of different lengths and colours floating around. I made the mistake of taking off my shoes and walked in my sox for five minutes until I took them off. I was appalled at what was on my sox (that is how I know about the various hair types). I put them in a plastic bag before i could pack them away, The bathroom floor was water- spotted so had not been washed in some time. I had tp move a chair next to the window and there were big dust-bunnies attached to the bottom of the foot of the chair. I had two beds to choose from and the hairs on the sheet of the first one I choose were a big turnoff and made my decision as to which bed to sleep in an easy one. After thorough inspection bed #2 was okay. I should have changed rooms but was too tired at checkin and there was only one young man on the front desk. Finally, the hallway rugs were not vacuumed for the two days of my stay (same litter in same place). This hotel needs a cleanup for sure and better housekeeping in the rooms.
The room was clean, quiet and spacious. The staff was friendly.
The neighborhood is a bit on the gritty side and the hotel is a pretty good hike from the go-to destinations; the distillery and entertainment districts are a good 30 plus minutes away on foot.
Maid service poor
Great location. Close to shops, restaurants and metro
Room was first class (very spacious)and the location was very good.
Few choices of items for breakfast.
The smoke-free Saint James Hotel, Ascend Hotel Collection in Toronto, is near the Air Canada Centre, CN Tower, Rogers Centre, Metro Toronto Convention Centre and more. Our pet-friendly hotel offers such amenities as free wireless high-speed Internet and more. Get to know the city then relax in your room featuring a microwave, refrigerator, 42-inch TV, coffee maker and hair dryer. Discover the city with ease when you stay at Toronto hotels like our Saint James Hotel, an Ascend Hotel Collection Member. Book now.
based on 618 reviews
Things to know
- Comfortable beds
- Impressive bathroom
- Spacious rooms
Policies vary by room type and provider.
FAQs when booking at The Saint James Hotel Ascend Hotel Collection
Where is The Saint James Hotel Ascend Hotel Collection located?
The Saint James Hotel Ascend Hotel Collection is located at 26 Gerrard Street East in Downtown, 0.9 km from the centre of Toronto. Toronto Eaton Centre is the closest landmark to The Saint James Hotel Ascend Hotel Collection.
When is check-in time and check-out time at The Saint James Hotel Ascend Hotel Collection?
Check-in time is 15:00 and check-out time is 11:00 at The Saint James Hotel Ascend Hotel Collection.
Does The Saint James Hotel Ascend Hotel Collection offer free Wi-Fi?
No, The Saint James Hotel Ascend Hotel Collection does not offer free Wi-Fi.
Does The Saint James Hotel Ascend Hotel Collection offer free parking?
No, The Saint James Hotel Ascend Hotel Collection does not offer free parking.
Does The Saint James Hotel Ascend Hotel Collection offer free airport shuttle service?
No, The Saint James Hotel Ascend Hotel Collection does not offer free airport shuttle service.
How far is The Saint James Hotel Ascend Hotel Collection from the airport?
The Saint James Hotel Ascend Hotel Collection is 3.6 km from Toronto Island.
Can you bring pets to The Saint James Hotel Ascend Hotel Collection?
Yes, The Saint James Hotel Ascend Hotel Collection is a pet-friendly hotel.
Does The Saint James Hotel Ascend Hotel Collection have a pool?
No, The Saint James Hotel Ascend Hotel Collection does not have a pool on-site.
Reviews about The Saint James Hotel Ascend Hotel Collection
Most popular landmarks
- Toronto Eaton Centre 0.6 km
- Nathan Phillips Square 0.8 km
- Art Gallery Of Ontario 1.1 km
- University of Toronto 1.2 km
- Hockey Hall of Fame 1.4 km
- St. Lawrence Market 1.4 km
|Toronto Island||3.6 km|
|Toronto Pearson Intl||19.2 km|
|Toronto, Ontario||1.6 km|
|Toronto Union Station||1.6 km|