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Distance to city centre
|Toronto Pearson Intl|
Distance to airport
|"Very helpful and friendly staff"||(in 64 reviews)|
|"Loved the small welcome gift."||(in 6 reviews)|
|"Rooms were very clean and spacious."||(in 7 reviews)|
|"Elevator was painfully slow."||(in 3 reviews)|
|"Parking garage bit too small for big cars."||(in 13 reviews)|
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The breakfast was not included for two person. It was included a little food, totally limited for 2 item per room, it meaning that you can't eat or have a decent breakfast in this hotel. I'm so frustrated and even talked with the staff, he didn't fix it and also ignored the issue.
Everything was over my expectations, it was very comfortable, the staffs were great and the location is close to everything.
The hotel don't have a cork opener.
Great affordable place in the heart of downtown TO. Nice and clean. I will be back for sure!
The hotel is very clean and modern and extra precautions were put in place due to the Covid situation. There is complimentary coffee/ espresso in the lobby. All employees are very professional, friendly, helpful. At checkin I received a gift bag with chips, water and a snack bar along with a coupon for breakfast at Freshies which is in the hotel. One orders from a menu and picks up in the morning. The breakfast is very full and included complimentary orange juice. The room is very well appointed and above average in size and full of amenities such as safe, slippers, bathrobe. Everything was perfect such as comfortable bed, minifridge, microwave, desk, sofa and good sized TV. The bathroom was good size and very clean. I had a restful sleep. In the evening I asked for an received an extra snack bar after eating some spicy food outside. This hotel would be great for extended stay as lots of closet, drawer space and laundry room. This hotel is a tremendous value.
This is not really a criticism but I would have liked a room with a bathtub as opposed to a shower. However there was a potential room available with a tub in an area where they are renovating. In the future once renovations are complete this will not be an issue.
The smoke-free Saint James Hotel, Ascend Hotel Collection in Toronto, is near the Air Canada Centre, CN Tower, Rogers Centre, Metro Toronto Convention Centre and more. Our pet-friendly hotel offers such amenities as free wireless high-speed Internet and more. Get to know the city then relax in your room featuring a microwave, refrigerator, 42-inch TV, coffee maker and hair dryer. Discover the city with ease when you stay at Toronto hotels like our Saint James Hotel, an Ascend Hotel Collection Member. Book now.
based on 414 reviews
Value for money
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Most popular landmarks
- Toronto Eaton Centre 0.6 km
- Nathan Phillips Square 0.8 km
- Art Gallery Of Ontario 1.1 km
- University of Toronto 1.2 km
- Hockey Hall of Fame 1.4 km
- St. Lawrence Market 1.4 km