Location was good for being in the heart of downtown
I reserved a room through WestJet that did not exist at the hotel, had to pay extra fees to get a lower class room. The rooms were outdated, the mattresses and pillows were just ok.
Overall, the stay was good.
The price of the breakfast; $30 all you can eat, but I did not want to eat much. I was quite shocked and I will not eat breakfast there again.
WiFi was very poor.
Separate kids pool and play area
They have limited parking for large vehicles and once it’s full, they give you a map to drive around the city to various lots and garages to park. These are not too close. 3 blocks to over a kilometer! The staff was not terribly helpful. They don’t take a few USA credit cards. They lost my paperwork over the course of 12 hours. A lot of what they do is not electronic.
Location was great and the hotel was great
Some staff could care less some really went the extra mile !
Dated rooms but good place to stay
The size of the room, the location, buffet, clean hotel
Bed was sneaky...something not right with the bed.
We found the hotel staff to be welcoming and helpful. The room was basic , but comfortable. The balcony was covered in bird poop and there was a cup of cigarette butts sitting just outside the glass. The hotel is centrally located and within walking distance to attractions.
The location was excellent, the room size wonderful, the beds supremely comfortable.
The only negative was that the room was a little cold.
Fantastic location. Comfortable bed. Easy check in.
The room was very warm, and heat did not adjust properly.
Location was great, walking distance to much.
Hotel general areas are nice. Rooms are very dated and beds are extremely uncomfortable our queen was a full size.
Check in service took a little too much time.
Supposed to have king/queen bed, only had double bed. Bed seem old , mattress was uneven.
With a stay at Chelsea Hotel, Toronto, you'll be centrally located in Toronto, within a 10-minute walk of Yonge-Dundas Square and Toronto Eaton Centre. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Based on 12,232 reviews
Value for money
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