Good to know
|Distance to city centre||4.4 km|
|Nearest airport||Tokyo Narita|
|Distance to airport||60.5 km|
|"Great location and nice service."||(in 27 reviews)|
|"Great onsen sauna swiming pool area."||(in 5 reviews)|
|"Very nice hotel in general."||(in 11 reviews)|
Time of year
Show reviews that mention
|able to sit||in 6 reviews|
|comfortable room||in 24 reviews|
|fantastic breakfast||in 19 reviews|
|great location||in 44 reviews|
|helpful staff||in 47 reviews|
|hotel and fantastic||in 26 reviews|
|luxury hotels||in 5 reviews|
|pls upgrade||in 3 reviews|
|rain shower||in 8 reviews|
|roppongi hills||in 8 reviews|
|swimming pool||in 15 reviews|
|trying to upsell||in 3 reviews|
|year old||in 6 reviews|
Great service for check in and check out. Lovely room with a view and an amazing bath tub!!
The pool hours for children need to be a little later.
It is a luxury hotel with everything you need. One of the best beds we had slept in, they provided pyjamas for my son every night. The breakfast was not included in our stay and was quite expensive for what was available. There is a shuttle bus from Narita airport to the hotel. We found it was the best option with a very tired 4-year-old. You are not near any JR lines, if you have a JR pass you will need to take a train to the closest JR station which is Ebisu via the Hibiya Line and then change to the JR line. Roppongi Hills is a very quiet area with a good nightlife if you are into clubs. there is the Mori Museum attached to the hotel and other shopping/entertainment areas nearby.
I wish breakfast had been included, but other than that it was perfect.
All the staffs were really kind and caring.
Nothing I didn’t like.
Front desk service is very good, thank you for the pajama and slippers for my son
This was my 3rd stay at the hotel. I like the design and the feel of the place very much. The corner king room I had was spacious with a very comfortable bed. The staff are really friendly and helpful (this is Japan!). The gym, pool and spa area are great. I have extremely fond memories of the hotel as a whole.
I don't want to go into a lot of detail, but there's an issue with a damp smell extending through to the 10th floor (as far as I can tell). As such my bedroom had that smell of dampness. Considering I was paying around £450 per night I'm disappointed about this. That said they offered me another room, but it was on a much higher floor which I do not like. Consequently I needed to put up with this smell (although you do get used to it after a while). This is why it's obviously not good value (for me), as this is a 5 star hotel with high ish prices.
The Grand Hyatt Tokyo is located right in the heart of Roppongi, Tokyo, which helps to make this a good destination hotel. It’s near a number of locations that visitors may want to explore. The hotel features 387 rooms, which include 28 suites that can work well for various types of travelers whether they are there for business or for pleasure.
Guests who choose to stay at the Grand Hyatt Tokyo can expect a stay in luxury. Some of the suites that are available include the Chairman Suite, Diplomat Suite, Ambassador Suite, and the Presidential Suite. The rooms feature high ceilings, beautiful furnishings, and luxurious beds with Egyptian cotton linens. They also have large limestone bathrooms that have rain showers and soaking tubs.
The hotel has a wide range of amenities to enjoy, as well. Guests can enjoy concierge service and room service, a fitness center, a pool, meeting facilities, business services, and a spa. In addition, guests will find seven restaurants and three bars at the hotel, as well as a pastry boutique.
Visitors staying at the hotel can enjoy the proximity to many interesting places to visit and enjoy. They will be only a few steps away from Roppongi Hills, an urban redevelopment project. It contains a movie theater, art museum, observatory, and hundreds of shops and restaurants. Some of the restaurants in the area include Sushi Mitsukawa, Shunbou, Ten Soso, and Pintokona. Plenty of other attractions are just a short distance from the hotel, as well.
based on 2,852 reviews
Things to know
- Spacious rooms
- Friendly atmosphere
- Nice building
- Pleasant entrance area
Policies vary by room type and provider.
Reviews about Grand Hyatt Tokyo
Most popular landmarks
- Mori Bijutsukan 115 m
- Roppongi Hills 0.5 km
- Tokyo Tower 1.6 km
- Meiji Jingu 3.2 km
- Shinjuku Gyoen 3.2 km
- Yoyogi Koen 3.3 km
|Tokyo Haneda||13.3 km|
|Tokyo Narita||60.5 km|