Good to know
Distance to city centre
Distance to airport
|"Warm, smiling staff, comfortable and elegant."||(in 14 reviews)|
|"Hospitality at best, thank you Ritz Carlton"||(in 7 reviews)|
|"Great view of Tokyo tower."||(in 4 reviews)|
Time of year
Show reviews that mention
A bit disappointed I asked them to email me about a shop info when I did The checkout but it looks they really don’t care! I wish I asked them while I was staying..
The location felt central and it was easy to get everywhere from the Ritz. The room was spacious and the bathroom was quite big which was nice.
The inflexibility at checkout. I ordered room service (the Wagyu steak), you’d think that bought me at least 30 additional mins as it arrived a little late but I got calls to rush me to leave 15 mins after the steak got delivered. The blackout for the window doesn’t cover the window sufficiently which didn’t help with my jet lag.
Location, view and breakfast.
The staff on the reception did not seem experienced enough! They did not inform us about what was included in our booking! We paid extra and promised a refund (still not refunded)!!! Not the kind of service you expect from the Ritz!!!
We thoroughly enjoyed every minute
Excellent Facilities, superb location.
Occupying the top nine floors of the 53-story Midtown Tower in the Roppongi District, the capital’s entertainment and design-related business hub, The Ritz-Carlton, Tokyo features 245 elegantly appointed guest rooms, a soothing spa and fine dining, all exuding exceptional experiences with artistry and personalized attention for guests.
based on 3,197 reviews
Things to know
- Nice building
- Friendly atmosphere
- Great view
- Pleasant entrance area
Policies vary by room type and provider.
FAQs when booking at The Ritz-Carlton, Tokyo
Does The Ritz-Carlton, Tokyo have special cancellation policies due to coronavirus (COVID-19)?
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Most popular landmarks
- Roppongi Hills 284 m
- Mori Bijutsukan 0.7 km
- Tokyo Tower 1.5 km
- Shinjuku Gyoen 2.8 km
- Kokyo 2.9 km
- Meiji Jingu 3.1 km
|Tokyo Haneda||13.8 km|
|Tokyo Narita||60.1 km|