Guest reviews
Overall rating
7.1
Good
Based on 2,736 reviews
Cleanliness
7.1
Comfort
6.9
Pick-up/Drop-off
7.1
Value for money
7.1
Thrifty car rental prices in Melbourne
| Standard | $58/day |
Pros
"Car was nice, fast service."
(in 2675 reviews)
"Friendly staff, easy drop off."
(in 754 reviews)
"Counter- free upgrade, great price!"
(in 776 reviews)
Cons
"Didn’t have any cars available."
(in 130 reviews)
"Very poor customer service skills."
(in 167 reviews)
"Car smelled like dirty feet"
(in 250 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
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car was clean
pick up and drop
great car
car was great
car available
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compact car
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great experience
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8.0
Pros: Easy rental in a foreign country
Cons: My confirmation said Kluger but got smaller vehicle at check in
review from
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8.0
Cons: I did not get a receipt via email yet. When I asked for it, they told me that I‘ll get it via email.
review from
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10.0
Cons: This company has an attitude which I appreciate. Very service-oriented. Vehicle was great too. Real clean inside.
review from
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2.0
Cons: Reserved a 8 seater suv but thrifty refuses to give a car that is 8 seater even after showing proof of reservation. Receptionist said kayak has different code and that my reservation is for 7 seater. I feel cheated. We were 8 ppl traveling from us and I needed exact 8 seats. Will never do business with them. I actually want my refund for inconvenience.
review from
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2.0
Cons: You said there was availability, and there was not. Also you charged me the insurance, I need my money back
review from
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2.0
Disappointed, terrible service
Cons: Disappointed about the service and staff here. I rent a car from 11:38 11/11/2016, for 4 days till 15/11/2016; then ask for 1 day extension till 16/11/2016 and did ask for return car late at 5pm on 16/11 instead of 12:00pm. A staff said it was fine and didn't mention anything about the charge we need to pay after 12:00pm. I returned a car at 5:00pm on 16/11/2016 and was charged for 2 days extension and was told because any hours after 12:00pm was considered 1 more day rental. Another thing is that there was a cratched in the car before i took. when i returned, the staff went straight away to the cratched and told me to be charged for that. But i took some photos before i took the car , i told them about that then he said it's ok. so terrible.
review from
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10.0
easy-going
Pros: Nice staff, everything was made easy. No worries.
review from
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2.0
Cons: Reserved a 8 seater suv but thrifty refuses to give a car that is 8 seater even after showing proof of reservation. Receptionist said kayak has different code and that my reservation is for 7 seater. I feel cheated. We were 8 ppl traveling from us and I needed exact 8 seats. Will never do business with them. I actually want my refund for inconvenience.
review from
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2.0
Cons: You said there was availability, and there was not. Also you charged me the insurance, I need my money back
review from
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2.0
Disappointed, terrible service
Cons: Disappointed about the service and staff here. I rent a car from 11:38 11/11/2016, for 4 days till 15/11/2016; then ask for 1 day extension till 16/11/2016 and did ask for return car late at 5pm on 16/11 instead of 12:00pm. A staff said it was fine and didn't mention anything about the charge we need to pay after 12:00pm. I returned a car at 5:00pm on 16/11/2016 and was charged for 2 days extension and was told because any hours after 12:00pm was considered 1 more day rental. Another thing is that there was a cratched in the car before i took. when i returned, the staff went straight away to the cratched and told me to be charged for that. But i took some photos before i took the car , i told them about that then he said it's ok. so terrible.
review from
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Where can I find Thrifty hire cars in Melbourne?
99 Spencer St, Thrifty car rentals
Address
99 Spencer StPhone
+61 386 616 000Top tips for hiring a car from Thrifty in Melbourne
- Book your car hire from Melbourne in Thrifty at least 1 day before your trip in order to get a below-average price
FAQs about hiring a car from Thrifty in Melbourne
What is the most popular car hire from Thrifty in Melbourne?
Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Thrifty in Melbourne.
How many car hire locations does Thrifty have in Melbourne?
Thrifty has 4 car hire locations in Melbourne. Take a look at our Thrifty hire location map to find the best car hires near you.
Does Thrifty have a car hire location at the airport: Melbourne & other airports (MEL)?
Yes
Does Thrifty offer shuttle or airport pick-up services from Melbourne & other airports (MEL)?
Yes