Reviews for Hertz in Melbourne
- All reviews 100%
30 Aug 2017
Melbourne city office is nice
Pros: Agent who helped us with the return was good. It was unclear why the amount we were told the rental would cost, and the cost the computer showed were different (not to our favor by quite a bit). He tried to find out what happened and made adjustments. Also told us about a great place to eat.
Cons: Hertz seems to rely on the clients to take pictures of any car damages when they pick up the vehicles, and have those pictures to show the agents when returning the car. Very much on the honor system, which if it works is fine - just surprised that they don't have such pictures in the Hertz system tagged to each vehicle.
29 Jul 2017
Pros: Friendly service. Very prompt and easy to deal with.
17 Apr 2017
Cons: Lady at the counter was unhelpful ddin't end up hiring a car
25 Feb 2017
Pros: The car was perfect good size very comfy
Cons: The lady at the agency was not very nice to me and my friend and explained everything really quickly