Best Tamuning hotels near Tumon Sands Plaza
With a stay at Outrigger Guam Beach Resort, you'll be centrally located in Tamuning, steps from UnderWater World and The Plaza. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 8.5 Excellent
Based on 4,907 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.0
Pros: shopping location, near beach, price good. i want to visit again.
Okay
5.7
Pros: The location is great
Excellent
9.2
Pros: Nice room and hotel.
Excellent
8.3
Pros: Location, beach & bar.. I like everything inside my room, b/c everything we needs are all their already
Mediocre
3.8
Pros: The location was awesome. Activities were on the beach right outside the hotel
Okay
5.8
Pros: Location
Excellent
10.0
Pros: location is good. very clean hotel. nice room.
Good
7.5
Pros: The location was convenient.
Excellent
10.0
Pros: Good location. Great staff. Clean room. Nice facilities.
Excellent
8.2
Pros: Location was good.
Excellent
10.0
Pros: Location and beach
Excellent
9.6
Pros: Room was exactly what I needed - quiet great view bed was huge clean
Details
Reviews
Overall 8.5 Excellent
Based on 4,907 reviews
Location
9.5
Beach
9.0
WiFi
8.7
Wellness
8.6
Bar
8.5
Service
7.9
Food
7.7
Room
7.3
Cleanliness
6.5
Vibe
6.5
Breakfast
6.4
Comfort
5.2
Location
9.7
Service
8.7
Bar
8.6
Pool
8.3
Value
7.8
Room
7.3
Cleanliness
6.8
Food
6.8
Breakfast
5.9
Comfort
5.4
Location
9.6
Service
8.1
Pool
7.6
Cleanliness
7.2
Room
7.1
Amenities
6.3
Vibe
6.0
Comfort
4.8
9.0 Excellent
Pros: shopping location, near beach, price good. i want to visit again.
Cons: my room was sink clugged. but quickly give the repair service.
5.7 Okay
Pros: The location is great
Cons: Values for money is terrible compared to cheaper hotels.
9.2 Excellent
Pros: Nice room and hotel.
Cons: The view in our hotel..
8.3 Excellent
Pros: Location, beach & bar.. I like everything inside my room, b/c everything we needs are all their already
Cons: WiFi & airport shuttle to hotel
3.8 Mediocre
Pros: The location was awesome. Activities were on the beach right outside the hotel
Cons: I specifically reserved an additional night. At the time the reservation was made the rate was $115 less than what was quoted when. I arrived. The room was extremely hot for the duration of my stay and I killed several roaches while there.
5.8 Okay
Pros: Location
Cons: Smelly toilet!!! We took lunch at Palm Cafe on the next day of check-in and were told that my credit card was not registered, although I had shown my card at the time of check-in and the desk clerk registered it.
10.0 Excellent
Pros: location is good. very clean hotel. nice room.
Cons: not allowed for early check in.have to wait until 3pm to check in even if you arrive early. however, this is underdtandable because their hotel seems to be fully booked most of the time.
7.5 Good
Pros: The location was convenient.
Cons: The elevator of whole building was too old, and inefficiently worked. It took 10 minutes to get a space in elevator. And noise from the next room was not blocked at all.
10.0 Excellent
Pros: Good location. Great staff. Clean room. Nice facilities.
Cons:
8.2 Excellent
Pros: Location was good.
Cons: Breakfast could be better. Almost same menu during the entire 4-day staying. :(
10.0 Excellent
Pros: Location and beach
Cons: No
9.6 Excellent
Pros: Room was exactly what I needed - quiet great view bed was huge clean
Cons: None to mention
With a stay at Outrigger Guam Beach Resort, you'll be centrally located in Tamuning, steps from UnderWater World and The Plaza. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
With a stay at Guam Reef Hotel, you'll be centrally located in Tamuning, a 1-minute drive from Tumon Beach and 6 minutes from Guam Premier Outlets. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tamuning? This hotel features 1001 square feet (93 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 8.4 Excellent
Based on 2,029 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8.8
Pros: Location, view of ocean and the sunset, swimming pool, parking lot, the beds were comfortable, the toilet was excellent
Excellent
9.2
Pros: I love the pool, it’s gorgeous. The location is great, close to shopping, and every kind of restaurants. Everything is walking distance, very convenient. I stayed in Guam for over a month and in three different hotels. This hotel had the best internet service of the three. I had access to internet the whole time I was here. There is also a large laundry room for guests to use, it is clean and all machines in well working order. A large comfortable lobby to lounge in was very nice for times when you want to get out of the small room.
Excellent
10.0
Pros: The location, the view, the dining staff, the spacious room! Everything! I love it!
Good
6.7
Pros: Location was good
Good
6.7
Pros: Location
Good
7.9
Pros: Location is the best for this property. It is walking distance to a bunch of good eating and shopping places. There is a mall right across the hotel. There is also a large souvenir shop/convenience store at the hotel lobby and a 24-hour cafe. The hotel is also a beach front property, but they do not provide any lounge chairs on the beach, nor can you bring a hotel pool towel to the beach which is weird for a Guam resort. The room rate though is pretty competitive already versus other hotels in the Tumon area.
Excellent
9.6
Pros: The location was perfect. Near the shopping district and the the rooms were superbly clean. Enjoyed the stay very much
Good
7.1
Pros: Fabulous location and kind staff.
Excellent
10.0
Pros: It was perfect! And our view from our balcony was breathtaking
Good
7.1
Pros: Location. Kind staff. Infinity fool. Best place for enjoying tumon beach
Details
Reviews
Overall 8.4 Excellent
Based on 2,029 reviews
WiFi
9.7
Location
9.5
Service
8.2
Food
8.1
Pool
7.9
Room
7.6
Cleanliness
7.4
Wellness
7.3
Breakfast
5.6
Vibe
4.4
Location
9.6
Pool
8.4
Food
8.4
Service
7.6
Cleanliness
7.5
Value
7.2
Room
7.1
Vibe
4.2
Location
9.5
Service
8.5
Pool
7.9
Cleanliness
7.5
Room
6.8
Comfort
5.0
Vibe
4.0
8.8 Excellent
Pros: Location, view of ocean and the sunset, swimming pool, parking lot, the beds were comfortable, the toilet was excellent
Cons: Nothing
9.2 Excellent
Pros: I love the pool, it’s gorgeous. The location is great, close to shopping, and every kind of restaurants. Everything is walking distance, very convenient. I stayed in Guam for over a month and in three different hotels. This hotel had the best internet service of the three. I had access to internet the whole time I was here. There is also a large laundry room for guests to use, it is clean and all machines in well working order. A large comfortable lobby to lounge in was very nice for times when you want to get out of the small room.
Cons: I don’t have a real complaint. As it was a comfortable bed with fresh linens and very clean. We were there for business and a 6 week stay. Wish they had extended stay rates.
10.0 Excellent
Pros: The location, the view, the dining staff, the spacious room! Everything! I love it!
Cons: None that i can think of
6.7 Good
Pros: Location was good
Cons: Beds were hard, hotel was old and run down, shower water oscillated between hot and cold, over priced for the value
6.7 Good
Pros: Location
Cons: Rooms are old. Needs renovation.
7.9 Good
Pros: Location is the best for this property. It is walking distance to a bunch of good eating and shopping places. There is a mall right across the hotel. There is also a large souvenir shop/convenience store at the hotel lobby and a 24-hour cafe. The hotel is also a beach front property, but they do not provide any lounge chairs on the beach, nor can you bring a hotel pool towel to the beach which is weird for a Guam resort. The room rate though is pretty competitive already versus other hotels in the Tumon area.
Cons: As already mentioned, pool towels are not allowed to be taken off the property. This means that you can only use personal towels for the beach. It is a beach resort that does not provide beach towels which is unheard of. Also, there is no room service available which was also strange.
9.6 Excellent
Pros: The location was perfect. Near the shopping district and the the rooms were superbly clean. Enjoyed the stay very much
Cons: Nothing, really.
7.1 Good
Pros: Fabulous location and kind staff.
Cons: Most facilities are outdated despite keeping clean.
10.0 Excellent
Pros: It was perfect! And our view from our balcony was breathtaking
Cons:
7.1 Good
Pros: Location. Kind staff. Infinity fool. Best place for enjoying tumon beach
Cons: Location is best. But if you rent a car, you do not need good location. Guam has very good parking lot. And if you borrow a car, you can enjoy real Guam. Of course Guam reef is very good place for enjoying the tumon beach. I recommend you Guam reef hotel if you are not good at trip.
With a stay at Guam Reef Hotel, you'll be centrally located in Tamuning, a 1-minute drive from Tumon Beach and 6 minutes from Guam Premier Outlets. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tamuning? This hotel features 1001 square feet (93 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hyatt Regency Guam is a 14 story, 455 room ocean front view resort hotel ideally situated on a prime 150-meter beach front site in the heart of Tumon Bay, the island's hotel row, and within easy access of the main business district of the capital town Agana. A 5 minute drive to Guam International Airport.
Overall 8.3 Excellent
Based on 4,491 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8.8
Pros: The location of this hotel, right on the beach is great, and the staff are friendly.
Excellent
8.3
Pros: Room was huge but dated. Staff were lovely and restaurants were all good but quite expensive for money we paid
Good
7.1
Pros: The breakfast was good and the room was big. The service was ok, not enough information was available so we had to ask many people.
Good
6.3
Pros: The location, the beach and the pools
Excellent
9.2
Pros: Room clean was awesome. our family enjoyed the food and dinner (the kitchen). swimming pool was big enough to enjoy our family.
Excellent
8.0
Pros: Great location right on the beach and close to everything (everything in Guam). Nice pool area. Friendly staff. Nice view from the room.
Okay
5.8
Pros: It was acceptable. Just expected quality.
Mediocre
3.8
Pros: Location is good. Near by shopping center & bus station
Okay
5.4
Pros: Very very good food. Totally worth visiting the restaurants inside, especially Cafe Kitchen and the Niji.
Excellent
9.6
Pros: large & clean rooms big pool good location
Okay
5.8
Details
Reviews
Overall 8.3 Excellent
Based on 4,491 reviews
Beach
9.5
Location
9.4
Pool
9.3
Wellness
9.1
WiFi
9.1
Service
8.2
Comfort
7.9
Breakfast
7.3
Food
7.2
Room
7.0
Value
4.9
Vibe
4.3
Beach
9.6
Pool
9.2
Location
9.2
Service
8.0
Breakfast
7.6
Food
6.8
Room
6.6
Amenities
5.3
Value
4.6
Vibe
3.7
Beach
9.6
Pool
9.5
Location
9.2
Service
8.5
Comfort
8.3
Room
6.4
Cleanliness
6.2
Vibe
3.1
8.8 Excellent
Pros: The location of this hotel, right on the beach is great, and the staff are friendly.
Cons: It would have been nice to have been given more information about the hotel facilities, as I have no idea about things like breakfast at the hotel. And a garbage can in the room would have been good, it seemed really strange not to have one.
8.3 Excellent
Pros: Room was huge but dated. Staff were lovely and restaurants were all good but quite expensive for money we paid
Cons: Balcony was very dated. Not able to relax as furniture was quite dirty
7.1 Good
Pros: The breakfast was good and the room was big. The service was ok, not enough information was available so we had to ask many people.
Cons: Overall it was too crowded. The pools were nice but they were for kids.. Wish there was more stuff to do. The elevator was too slow. The building was quite old so some facilities need to be renovated.
6.3 Good
Pros: The location, the beach and the pools
Cons: The hotel building and facilities were old.
9.2 Excellent
Pros: Room clean was awesome. our family enjoyed the food and dinner (the kitchen). swimming pool was big enough to enjoy our family.
Cons: hmm. not really. I would say, the rent a car was expensive and hard to find the free shuttle from hotel to the airport.
8.0 Excellent
Pros: Great location right on the beach and close to everything (everything in Guam). Nice pool area. Friendly staff. Nice view from the room.
Cons: Hyatt charged my credit card an additional $400.00 post checkout. I'm disputing the charge but they are very slow to respond/investigate. My res was paid in full on on booking so they made a serious mistake.
The hotel is kind of run down, stains all along the carpet and the rooms are damaged and slightly dated. Stained walls, furniture, hallways, light fixtures etc. Not well maintained ir clean as one would expect at a Hyatt. Especially for the price.
5.8 Okay
Pros: It was acceptable. Just expected quality.
Cons: Carpet was too dirty not due to the bad cleaning, but due to worn out.
3.8 Mediocre
Pros: Location is good. Near by shopping center & bus station
Cons: They are miss my connect mail. I request room king bed by email and they are accept my request But they give the room two bed and far room So we hard
5.4 Okay
Pros: Very very good food. Totally worth visiting the restaurants inside, especially Cafe Kitchen and the Niji.
Cons: Sunset BBQ food quality was very disappointing; the show quality was mediocre compared to that of PIC. Camp Hyatt needs to be improved with more alert teachers who could deal with children's emergencies better (it took them more than 30 minutes to contact the parent of a child throwing up at the camp; nobody could speak the language the child was speaking. The child was crying for the whole time). House keeper kept taking away our pool towels. The water in the shower booth and all the faucets are unbelievably dirty. You will know that when you use your own water filter. Unbelievable.
9.6 Excellent
Pros: large & clean rooms big pool good location
Cons: club lounge was too crowded
5.8 Okay
Pros:
Cons: The fan noise from the building right next was so loud that we couldnt even sleep. After we got the rooms changed it was fine
Hyatt Regency Guam is a 14 story, 455 room ocean front view resort hotel ideally situated on a prime 150-meter beach front site in the heart of Tumon Bay, the island's hotel row, and within easy access of the main business district of the capital town Agana. A 5 minute drive to Guam International Airport.
With a stay at Dusit Thani Guam Resort, you'll be centrally located in Tamuning, steps from UnderWater World and SandCastle. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tamuning? This resort has facilities measuring 12432 square feet (1155 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 8.3 Excellent
Based on 3,805 reviews
All reviews
- All reviews
- Families
- Couples
Good
7.9
Pros: good service, great location, convenient parking.
Excellent
9.2
Pros: location very good. shore right in front. downtown is right there. super clean and bed is comfy and ppl are nice. facility is luxurious.
Excellent
8.8
Pros: lacation is very good.
Excellent
10.0
Pros: Everything was very cool! Food, Faculity, Service! Really love it!
Okay
5.8
Pros: breakfast and location are both great.
Excellent
10.0
Pros: Staff. Landscape. Convenience. Restaurants to choose from. Coffee/pastry shop. Simple yet elegant
Excellent
8.8
Pros: Quiet with a very nice ocean view. Though the pool was too small but the beach is amazing. Staffs are awesome. Rooms are huge. My Staycation with my kiddos was great.
Excellent
10.0
Pros: The bathroom was amazing. The staff were outstanding, and I had a great time.
Excellent
8.3
Pros: I love the ocean view ❤️
Okay
5.8
Pros: - The restaurants (Alfredo’s, Soi) are great and reasonably priced because you can get 20% discount while you’re staying in this hotel. - I stayed at an ocean front room and the ocean view is impressive. - The bed was very comfy.
Excellent
10.0
Pros: The view was spectacular!!!!
Mediocre
3.1
Pros: close to the airport and what worked was new - pity not much did work
Details
Reviews
Overall 8.3 Excellent
Based on 3,805 reviews
Location
9.4
Bar
8.6
Vibe
8.4
Cleanliness
7.7
Room
7.3
Service
7.3
Amenities
6.7
Food
6.7
WiFi
6.4
Breakfast
6.4
Comfort
4.7
Value
4.2
Pool
3.6
Location
9.8
Vibe
7.8
Cleanliness
7.7
Room
7.4
Service
7.0
Breakfast
6.9
Food
6.2
Comfort
4.5
Value
4.4
Pool
3.0
Location
9.6
Cleanliness
7.4
Service
7.3
Room
6.8
Value
3.8
7.9 Good
Pros: good service, great location, convenient parking.
Cons: not enough room information(i couldn't find any information whether twin-bedroom or double-bedroom when i booked), dirty room couch
9.2 Excellent
Pros: location very good. shore right in front. downtown is right there. super clean and bed is comfy and ppl are nice. facility is luxurious.
Cons: safe lock is totally broken. ppl came in to fix it for 3 times and they fixed it temporaily but it keeps breaking down. for 5 days, I couldnt use it. room key is alittle weird too. we had it renewed twice. and one hanger wasnt tight enough and shower thing is kinda broken too.
8.8 Excellent
Pros: lacation is very good.
Cons: price
10.0 Excellent
Pros: Everything was very cool! Food, Faculity, Service! Really love it!
Cons:
5.8 Okay
Pros: breakfast and location are both great.
Cons: The sound insulation and hot water supply are both have room to improve.
10.0 Excellent
Pros: Staff. Landscape. Convenience. Restaurants to choose from. Coffee/pastry shop. Simple yet elegant
Cons: The water slide was not working. There was only 1 trash bin in the room and it was in the restroom. The couch was not comfortable in the room.
8.8 Excellent
Pros: Quiet with a very nice ocean view. Though the pool was too small but the beach is amazing. Staffs are awesome. Rooms are huge. My Staycation with my kiddos was great.
Cons: Pool. More food options for breakfast.
10.0 Excellent
Pros: The bathroom was amazing. The staff were outstanding, and I had a great time.
Cons: Outside of staying for free, nothing.
8.3 Excellent
Pros: I love the ocean view ❤️
Cons: The bed is a little bit small for me
5.8 Okay
Pros: - The restaurants (Alfredo’s, Soi) are great and reasonably priced because you can get 20% discount while you’re staying in this hotel. - I stayed at an ocean front room and the ocean view is impressive. - The bed was very comfy.
Cons: - It would have been better if they have a separate elevator to access to the pool and the beach. - The toilet in my room smelled bad. - The room looked nice at a glance but I found it was really inconvenient that there were no towel holders. Also, some furnitures in the room seemed that they need to be fixed.
10.0 Excellent
Pros: The view was spectacular!!!!
Cons:
3.1 Mediocre
Pros: close to the airport and what worked was new - pity not much did work
Cons: sockets in room did not work, phone system did not work, no turn down service, wifi no existent - uncaring senior management who felt that because we had been upgraded into an expensive room category we should be grateful to be staying in a room that did not actually work, that had paint and decoration debris ground into carpet and chairs - this place is being sold before it is finished for an extortionate price and is just a plain RIP OFF from start to finish- appalling - AVOID AT ALL COSTS
With a stay at Dusit Thani Guam Resort, you'll be centrally located in Tamuning, steps from UnderWater World and SandCastle. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tamuning? This resort has facilities measuring 12432 square feet (1155 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
With a stay at Fiesta Resort Guam in Tamuning (Tumon), you'll be within a 5-minute drive of Tumon Beach and Guam Premier Outlets. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 8.2 Excellent
Based on 2,494 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: all in all it was a great stay
Excellent
10.0
Pros: They gave us an upgrade and the views of the room were amazing. The staff was very cordial and helpful
Excellent
10.0
Pros: Very good.
Excellent
9.6
Pros: Good location Friendly staff Awesome view
Good
7.9
Pros: Bed was great , but check in staff was a little strange that i didnt have the card that i booked and paid a month in advance, they should be more understanding that my trip was paid in advance..
Excellent
9.2
Okay
5.0
Excellent
9.2
Pros: The staff is very friendly and helpful. Shout out to Darrell, Mark and Michael at the pool bar and Jenny from Sales & Marketing for making our trip special! The beach at the hotel is absolutely beautiful!
Good
7.5
Pros: Satisfactory good
Mediocre
3.3
Pros: Location
Details
Reviews
Overall 8.2 Excellent
Based on 2,494 reviews
Beach
9.7
Location
8.5
Service
7.9
Cleanliness
7.7
Pool
7.6
Room
7.3
WiFi
6.1
Breakfast
4.7
Vibe
4.4
Beach
9.5
Location
8.8
Service
8.4
Cleanliness
8.1
Pool
7.7
Room
7.2
Amenities
5.8
Breakfast
4.1
Beach
9.4
Location
8.6
Cleanliness
7.6
Room
7.3
Service
7.3
10.0 Excellent
Pros: all in all it was a great stay
Cons: none
10.0 Excellent
Pros: They gave us an upgrade and the views of the room were amazing. The staff was very cordial and helpful
Cons:
10.0 Excellent
Pros: Very good.
Cons:
9.6 Excellent
Pros: Good location Friendly staff Awesome view
Cons: Need body wash :)
7.9 Good
Pros: Bed was great , but check in staff was a little strange that i didnt have the card that i booked and paid a month in advance, they should be more understanding that my trip was paid in advance..
Cons: Checking in. Staff gave me hard time.
9.2 Excellent
Pros:
Cons: The front staff made a mistake about the breakfast fee but she didn't say sorry about it. The money problem is very sensitive. I hope the staffs would be more careful about the payment.
5.0 Okay
Pros:
Cons: Check in person was not informative and when calling front desk, agent did not want to help us by replying “that it was not within his department” to assist when asking for something simple as a silverware.
9.2 Excellent
Pros: The staff is very friendly and helpful. Shout out to Darrell, Mark and Michael at the pool bar and Jenny from Sales & Marketing for making our trip special! The beach at the hotel is absolutely beautiful!
Cons: Nothing, it was very enjoyable.
7.5 Good
Pros: Satisfactory good
Cons:
3.3 Mediocre
Pros: Location
Cons: Bathroom falling down, clearings service not good.
With a stay at Fiesta Resort Guam in Tamuning (Tumon), you'll be within a 5-minute drive of Tumon Beach and Guam Premier Outlets. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
With a stay at Lotte Hotel Guam in Tamuning (Tumon), you'll be a 1-minute drive from Tumon Beach and 6 minutes from Guam Premier Outlets. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tamuning? This resort features 0 square feet (0 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 8.2 Excellent
Based on 1,186 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8.3
Pros: Customer Service/Staff were very friendly and accommodating.
Okay
4.4
Pros: I liked the customer service and the view.
Excellent
9.6
Pros: All staff members were courteous and helpful.
Excellent
10.0
Pros: The lotte hotel staff treat me like a king.
Excellent
9.6
Pros: Room was clean and pool was very inviting.
Good
7.1
Pros: Staff is friendly, pools are beautiful, and the location is awesome. Sea is always calm and the beach is clean, which is great when you come to enjoy sunny weather with a small kid.
Mediocre
2.9
Mediocre
2.5
Pros: NOTHING
Good
7.9
Pros: Room condition and easy access to beach
Good
7.9
Pros: The Air-conditioning is too cold.
Details
Reviews
Overall 8.2 Excellent
Based on 1,186 reviews
Cleanliness
8.5
Breakfast
8.1
Room
8.0
Beach
7.9
Location
7.7
Service
7.6
Pool
7.1
Food
7.1
Breakfast
8.2
Location
8.1
Cleanliness
7.9
Beach
7.9
Service
7.5
Room
7.3
Pool
6.9
Food
6.6
Room
7.3
Location
6.9
8.3 Excellent
Pros: Customer Service/Staff were very friendly and accommodating.
Cons: Airconditioning was awful, our AC unit wouldn't go below 25 degrees Celsius. Although, the front desk did relocate us to a room that was a bit cooler after trying to fix it. In the end it did work out, but was inconvenient that we had to deal with it.
4.4 Okay
Pros: I liked the customer service and the view.
Cons: The room we were staying in was extremly dirty. The floor had so many stains as well aa the ballroom walls.
9.6 Excellent
Pros: All staff members were courteous and helpful.
Cons:
10.0 Excellent
Pros: The lotte hotel staff treat me like a king.
Cons: Lotte hotels feel like my home away from home.
9.6 Excellent
Pros: Room was clean and pool was very inviting.
Cons: No showers for swimmers to take a full shower.
7.1 Good
Pros: Staff is friendly, pools are beautiful, and the location is awesome. Sea is always calm and the beach is clean, which is great when you come to enjoy sunny weather with a small kid.
Cons: The place is a little under-maintained and a little rusty. No room service. No free sunloungers on the beach. Overall, would qualify for a decent 4-star, not a 5-star as claimed.
2.9 Mediocre
Pros:
Cons: it's not clean. too much expensive.
2.5 Mediocre
Pros: NOTHING
Cons: Well, first of all, it did not meet any of my expectations for a hotel under the Lotte brand. I could possibly say that it was the worst experience among idk how many hotels I have explored. My sister and I were disgusted by the dirty towels placed in our room for us to use (it looked like baby poop stains). I called the housekeeping and I told them about the case. I did not get an immediate response so I had to ask "what will you do about this?" and the women said, "Oh do you want the towels changed?". The response showed how irresponsible the employee was and how unwilling she was to do anything about it. Other housekeepers came and they only said "We're sorry" after I showed them the dirty towels. In general, the staffs do not meet any criteria that are expected at even budget hotels. When I used the club lounge the staffs were also very unwilling to clear and set up the tables. Also, the cavanas, it's just so unexpected. So DIRTY and disorganized. Don't expect too much since it's free (for club rooms and possibly other rooms) and dirty. Don't think you could spend hours there. Since it can ruin your stay, I highly recommend staying at other hotels :)
7.9 Good
Pros: Room condition and easy access to beach
Cons: Breakfast Not enough to pee in restroom beside pool
7.9 Good
Pros: The Air-conditioning is too cold.
Cons:
With a stay at Lotte Hotel Guam in Tamuning (Tumon), you'll be a 1-minute drive from Tumon Beach and 6 minutes from Guam Premier Outlets. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tamuning? This resort features 0 square feet (0 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
With a stay at Hotel Nikko Guam in Tamuning (Tumon), you'll be a 1-minute drive from Tumon Beach and 6 minutes from Guam Premier Outlets. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
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Overall 8.1 Excellent
Based on 3,110 reviews
All reviews
- All reviews
- Families
- Couples
Okay
5.0
Pros: I like the location because its away from public goers in Tumon beach makes the beach feel exclusive.
Good
7.5
Pros: View
Good
7.5
Pros: The breakfast is great, and the view is awesome!!
Excellent
8.3
Pros: Clean, spacious, good facilities.
Excellent
9.2
Pros: The view was absolutely breath taking. The hotel staff were friendly and professional. The rooms were very comfortable and spacious. I hosted my father's retirement party and the banquet staff were exceptional, the ballroom was comfortable, and the food was delicious. Location was perfect. It was close to restaurants and Tagada park (for small adventures & rides). There is an ABC convenience store also within walking distance for late night drinks and munchies.
Good
6.3
Pros: overally good
Okay
5.0
Pros: Beach wsa good
Mediocre
3.8
Pros: The front desk staff is not helpful at all! Whatever i ask they dont know. Dont have shuttle schedule, dont have local tourist map. The room was quite old
Excellent
9.2
Pros: The pool
Details
Reviews
Overall 8.1 Excellent
Based on 3,110 reviews
Beach
8.7
Pool
8.4
Bar
8.3
WiFi
8.2
Room
7.9
Food
7.6
Service
7.4
Location
6.7
Cleanliness
6.7
Amenities
6.6
Breakfast
6.1
Vibe
5.2
Pool
8.1
Service
8.0
Food
7.8
Room
7.7
Cleanliness
7.1
Location
6.8
Amenities
6.2
Breakfast
6.0
Vibe
4.5
Pool
8.5
Room
7.8
Service
7.3
Location
6.2
Vibe
4.3
5.0 Okay
Pros: I like the location because its away from public goers in Tumon beach makes the beach feel exclusive.
Cons: I have been to many Nikko Hotel around the Asia and this particular hotel was a disappointment. Bathroom was small and need a serious upgrade fast. Mold stain on tiles are all over. No humidifier in room that’s why it smells like damp and carpet is old and stained. Hotel room service staff need customer service training. Whenever I called to have our room clean I always get hanged up without asking if there is anything else they can do for me so, I always end up calling back to let them know what else I need. Pool was small and Life guard always mingling with customers not taking job seriously.
7.5 Good
Pros: View
Cons: Cleaner Bathroom
7.5 Good
Pros: The breakfast is great, and the view is awesome!!
Cons:
8.3 Excellent
Pros: Clean, spacious, good facilities.
Cons: The junior staffs over at the counter are rather inexperience and unhelpful. Went over to concierge counter and was told the person in charge is not available. Other than the reception counter, I'll say overall it was a great hotel in Guam if not the best.
9.2 Excellent
Pros: The view was absolutely breath taking. The hotel staff were friendly and professional. The rooms were very comfortable and spacious. I hosted my father's retirement party and the banquet staff were exceptional, the ballroom was comfortable, and the food was delicious. Location was perfect. It was close to restaurants and Tagada park (for small adventures & rides). There is an ABC convenience store also within walking distance for late night drinks and munchies.
Cons: The parking is a bit difficult. HOWEVER, the security staff were very nice and helpful to allow us to load/unload all our stuff for the event.
6.3 Good
Pros: overally good
Cons: poor and expensive breakfast
breakfast not included
5.0 Okay
Pros: Beach wsa good
Cons: Staffs are not kindly
3.8 Mediocre
Pros: The front desk staff is not helpful at all! Whatever i ask they dont know. Dont have shuttle schedule, dont have local tourist map. The room was quite old
Cons: See above
9.2 Excellent
Pros: The pool
Cons: The price
With a stay at Hotel Nikko Guam in Tamuning (Tumon), you'll be a 1-minute drive from Tumon Beach and 6 minutes from Guam Premier Outlets. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Escape to a luxurious tropical paradise with star-sand beaches and sparkling turquoise waters at The Westin Resort Guam. Our ideally-located oceanfront hotel on Tumon Bay is an awe-inspiring natural destination that will leave you feeling better than when you arrived. Take a dip in our refreshing pools, explore crystalline waters by kayak, scuba dive alongside colorful fish, sign up for Westin Family programs or engage in entertaining magic shows to spark your inner imagination. Stay active in our 24-hour WestinWORKOUT® Fitness Studio, shop till you drop in Guam's duty-free stores or relax in our full-service spa. Catch up on sleep with our Westin Heavenly® Bed and revitalize your well-being with delectable onsite dining, including an award-winning buffet boasting International cuisine. Guests seeking the ideal venue for business meetings will be delighted with our hotel's exquisite event spaces boasting room for 400 attendees. The possibilities are endless for lasting memories at The Westin Resort Guam.
Overall 8.1 Excellent
Based on 2,745 reviews
All reviews
- All reviews
- Families
- Couples
Okay
5.8
Pros: Beautiful hotel
Good
6.8
Pros: Great location on a fantastic beach within walking distance of many restaurants and shopping. The beach is super safe and the water clear, great for swimming, snorkeling, and paddling. Staff was great. Bed was nice.
Excellent
8.0
Pros: The bed and pillows were super soft and comfortable. Nice beach front hotel.
Mediocre
3.4
Excellent
9.2
Pros: Great location indeed, it’s near to almost everywhere in the center of the city. They actually have a nice beach with nice sunset spot. Not too crowded so you can relax in peace. The room is okay, good interior and comfy beds. The amenities also okay, basic 5 star hotel. The room also has nice view. I took the partial ocean view.
Good
7.5
Pros: - Access to the pool and private beach from the room was really convenient! (There’s a separate beach front elevator.) - Best location in Tumon because it’s less crowded but still in the center. - Staffs are kind.
Excellent
8.3
Pros: Westins's location is so good for shopping and eating and travel. All staffs were so kind and professional. And Condition of Westin's private beach and swimming pool were so good. ※ Biba magic show was so wonderful. Surely, I want to recommend +_+!
Okay
5.0
Pros: Vicinity and close to the beach.
Okay
5.0
Excellent
9.6
Pros: Very comfortable room.
Good
7.5
Pros: Service was good , special thanks to sweet Bethany who works in a bar and was as friendly as possible . To sum up , everything was just okay what is not enough for this price. Furniture , interior seemed very old as well as rooms. Breakfast could contain more choices for people from different countries . Also, atm was too old(29 year old I think ). They didn’t accept Apple Pay , WeChat Pay and Alipay. Btw, the view from my room was fascinating as well as the ocean . But one more disadvantage , they didn’t provide free transfer to the airport . So , I expected more.
Good
7.1
Pros: Great location and clean room.
Details
Reviews
Overall 8.1 Excellent
Based on 2,745 reviews
Beach
9.2
Location
9.2
Comfort
7.4
Wellness
6.9
Service
6.8
Room
6.8
Bar
6.6
WiFi
6.6
Breakfast
6.5
Value
5.9
Amenities
5.0
Cleanliness
4.8
Beach
9.4
Location
9.1
Comfort
7.1
Service
7.1
Food
6.8
Breakfast
6.5
Room
5.9
Amenities
5.1
Cleanliness
4.7
Location
8.7
Comfort
7.4
Pool
6.8
Service
6.8
Room
6.1
Cleanliness
5.0
Vibe
4.8
5.8 Okay
Pros: Beautiful hotel
Cons: The pictures don’t match the rooms and i over pay for a view i didn’t get. The club was waist of money. And the pool bar is so crowded with tanning chairs I couldn’t walk around
6.8 Good
Pros: Great location on a fantastic beach within walking distance of many restaurants and shopping. The beach is super safe and the water clear, great for swimming, snorkeling, and paddling. Staff was great. Bed was nice.
Cons: Old property in need of lots of refurbishment. Not nearly enough beach chairs even though there is plenty of room for more. Also only two umbrellas. They really give little attention to this area and it is an easy fix. Pool/beach bar is ridiculously expensive. 9$ for a can of beer. And there is no beach service. Overall, there are a lot of little things about this place that are annoying given the price point and brand, and most of which could be easily fixed. Hence, you get the impression that this is not a cared for location.
8.0 Excellent
Pros: The bed and pillows were super soft and comfortable. Nice beach front hotel.
Cons: The hotel lobby was a little dated but overall was still ok.
3.4 Mediocre
Pros:
Cons: I booked last minute and the room was $300/night.
Upon booking, I was told that check in was at 3pm. However, at 3pm the room was "not ready". Eventually 45 minutes later, when I again approached the front desk she offered a room with a Partial Ocean view, which related to a tiny sliver of water. This sliver could be viewed from the ledge, the hotel referred to as a balcony, which was approximately 4ft wide and 8 ft long. Not long enough for furniture so it was barren. The room was nice enough, though it was evident that the cleaning crew had worked hastily; nut shells on the floor, random debris under the bed.
All in all completely not worth what I paid. I was highly disappointed.
9.2 Excellent
Pros: Great location indeed, it’s near to almost everywhere in the center of the city. They actually have a nice beach with nice sunset spot. Not too crowded so you can relax in peace. The room is okay, good interior and comfy beds. The amenities also okay, basic 5 star hotel. The room also has nice view. I took the partial ocean view.
Cons: Well not much. Everything almost look good to me. Too bad they dont have the sauna, steam room and the jacuzzi indoor, but that’s actually fine. It would be better if they have though.
7.5 Good
Pros: - Access to the pool and private beach from the room was really convenient! (There’s a separate beach front elevator.) - Best location in Tumon because it’s less crowded but still in the center. - Staffs are kind.
Cons: I booked a deluxe king room with ocean view but it was a little disappointing because the room has side ocean view.
8.3 Excellent
Pros: Westins's location is so good for shopping and eating and travel. All staffs were so kind and professional. And Condition of Westin's private beach and swimming pool were so good. ※ Biba magic show was so wonderful. Surely, I want to recommend +_+!
Cons: Room's Window isn't good for shutting out the wind. In our schedule, the sound of wind was so difficult to deal with.
5.0 Okay
Pros: Vicinity and close to the beach.
Cons: It’s tired and in need of decoration and or renovation. We wouldn’t go again.
5.0 Okay
Pros:
Cons: We booked 4nights and the Aircon for the first night was busted. they fixed it but it was still warm and noisy. no available equivalent to transfer. 2nd night, they transferred us to another room but Aircon was colder but still warm and I need to sleep without blanket and shirt. The Aircon needs to be serviced on the 2nd room. on our last night, we were transferred to another room which Aircon was okay. Manager was apologetic but the problem is it an old hotel and they were fully booked even for those with Aircon problems.
9.6 Excellent
Pros: Very comfortable room.
Cons: Parking was difficult. Lots of flooded areas in parking structure.
7.5 Good
Pros: Service was good , special thanks to sweet Bethany who works in a bar and was as friendly as possible . To sum up , everything was just okay what is not enough for this price. Furniture , interior seemed very old as well as rooms. Breakfast could contain more choices for people from different countries . Also, atm was too old(29 year old I think ). They didn’t accept Apple Pay , WeChat Pay and Alipay. Btw, the view from my room was fascinating as well as the ocean . But one more disadvantage , they didn’t provide free transfer to the airport . So , I expected more.
Cons:
7.1 Good
Pros: Great location and clean room.
Cons: The receptionists at the front desk were so so.
Escape to a luxurious tropical paradise with star-sand beaches and sparkling turquoise waters at The Westin Resort Guam. Our ideally-located oceanfront hotel on Tumon Bay is an awe-inspiring natural destination that will leave you feeling better than when you arrived. Take a dip in our refreshing pools, explore crystalline waters by kayak, scuba dive alongside colorful fish, sign up for Westin Family programs or engage in entertaining magic shows to spark your inner imagination. Stay active in our 24-hour WestinWORKOUT® Fitness Studio, shop till you drop in Guam's duty-free stores or relax in our full-service spa. Catch up on sleep with our Westin Heavenly® Bed and revitalize your well-being with delectable onsite dining, including an award-winning buffet boasting International cuisine. Guests seeking the ideal venue for business meetings will be delighted with our hotel's exquisite event spaces boasting room for 400 attendees. The possibilities are endless for lasting memories at The Westin Resort Guam.
With a stay at Pacific Islands Club Guam, you'll be centrally located in Tamuning, within a 5-minute drive of Tumon Beach and Guam Premier Outlets. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. This resort has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 8.1 Excellent
Based on 1,250 reviews
All reviews
- All reviews
- Families
Details
Reviews
Overall 8.1 Excellent
Based on 1,250 reviews
Pool
9.5
Beach
9.5
WiFi
8.1
Service
7.8
Location
7.6
Amenities
6.5
Food
6.2
Room
6.0
Breakfast
5.8
Vibe
4.4
Pool
9.5
Location
7.4
Service
7.3
Amenities
6.6
Food
6.2
Room
5.1
Vibe
3.7
With a stay at Pacific Islands Club Guam, you'll be centrally located in Tamuning, within a 5-minute drive of Tumon Beach and Guam Premier Outlets. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. This resort has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Situated overlooking the scenic Tumon Bay, Hilton Guam Resort & Spa has an idyllic location on Guam, only a ten-minute drive from Guam International Airport, three minutes from the tourist district and ten minutes from the capital of Agana.
Surrounded by well-manicured and diverse flora and fauna, the hotel welcomes you in 646 Guest Rooms located in three different buildings - Main tower, Premier Tower and Tasi Tower. Relax in our comfortable rooms with breathtaking ocean and garden views from private balconies at our Main and Premier towers. The Tasi tower offers special amenities and services including daily breakfast, nightly cocktails and appetizers, served in The Tasi Lounge. Every evening, guests can also enjoy cultural demonstrations in the lounge.
For an even better experience, upgrade to one of our Suites with living areas, work area, internet access and some come with Executive Lounge access. The Tasi Suites offer superb panoramic ocean views, spacious living and dining area, as well as access to the Tasi lounge with daily breakfast, nightly cocktails and cultural demonstrations.
For a transforming facial and body treatments, unwind and relax at the Spa Ayualam. Keep up with your fitness routine at the Wellness Centre. Special programs are also available including yoga and Zumba classes and water aerobics. The Wellness Centre features a sauna, locker rooms and equipment with entertainment systems. In addition, there are 5 tennis courts on the resort grounds offering private and group tennis lessons.
We also provide the space, style and personalized service that you want and expect for your business needs. From grandiose galas and meticulous meetings to private parties and social soirées, your special occasion is our main event. Choose among 6 different meeting rooms or one of our outdoor venues.
Indulge in a tasty experience at our 6 dining venues and 2 bars, offering tempting Hawaiian fusion dishes, unparalleled seafood meals, various buffets, alfresco drinks and dining.
At our Fisherman's Cove, you will get an unparalleled seafood-market style dining experience where guests can select their favourite seafood before it is cooked to perfection by the restaurant's talented chefs.
Islander Terrace serves the best buffets on the island! with a full array of items to satisfy all appetites for breakfast, lunch and dinner.
Come for evening happy hour and appetizers at Roy's Lounge. This low-lit, intimate and comfortable Guam bar boasts views of Tumon Bay and live jazz on selected evenings.
Soothing jazz and Tumon Bay views add to the romance at Roy's Restaurant. Serving Hawaiian fusion cuisine you can enjoy dishes like Misoyaki Butterfish and Roy's signature chocolate soufflé.
Lush tropical gardens and ocean views make the Tree Bar's poolside setting a great place for alfresco drinks and dining.
The excitement and fervour of live cultural island-style entertainment come alive in the Tropics BBQ dinner show, while guests feast on an all-you-can-eat barbecue buffet. An array of barbecued sirloin steak, chicken breast, spare ribs and assorted fresh seafood are featured in the buffet in addition to various appetizers, salad, bread and desserts.
Overall 7.9 Good
Based on 4,015 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Good
6.7
Pros: The view was excellent.
Excellent
10.0
Okay
5.8
Pros: Great infinity pool, view of the whole Tumon Bay, good but simple buffet dinner, ok breakfast, rooms are old, furniture needs some work, bathrooms also need basic but hard cleaning.
Good
6.7
Pros: Beautiful beach, nice staffs and all the facilities in there ;)
Okay
4.6
Okay
4.0
Pros: The staff's were very kind.
Excellent
10.0
Pros: The customer service was impeccably superb. The view of the ocean from the lobby and pools were breathtakingly beautiful. I love that the coffee shop is 24/7 & everything served at cafe chino is delicious.
Mediocre
3.3
Pros: Price is quite reasonable. There’s Wellness activities every night in the pool and gym.
Excellent
10.0
Pros: Infinity pool much relaxing view.
Excellent
8.0
Pros: There was mold in the sink..
Okay
5.0
Pros: ocean view and pool and jacuzzi
Excellent
8.8
Pros: The location is perfect for everything you want to do as a tourist. The Hilton is conveniently located close to all the tourist attractions the farthest we had To drive was 30 minutes which is not bad at all! The little breakfast area after the check-in counter is absolutely delicious the pool and beach area are fantastic the waterslide is a very fun addition the drinks at the bar are delicious and I would recommend the Mojito the view from our balcony was absolutely beautiful the beds were extremely comfy the room was quite large the shower and bathtub were separate which is also a great feature for relaxation there was plenty of shopping on the Hilton in case you had forgot something and the staff were extremely friendly
Details
Reviews
Overall 7.9 Good
Based on 4,015 reviews
Beach
8.9
Bar
8.3
Pool
8.1
Food
7.4
Location
7.3
Service
7.1
Room
6.8
WiFi
6.8
Breakfast
6.5
Value
6.0
Vibe
5.1
Beach
9.0
Pool
7.8
Location
7.8
Service
6.7
Breakfast
6.6
Value
6.4
Room
5.9
Cleanliness
5.6
Amenities
5.0
Vibe
4.0
Pool
7.9
Location
7.8
Service
7.4
Room
6.4
Vibe
4.1
Service
6.5
Room
6.3
Amenities
5.3
6.7 Good
Pros: The view was excellent.
Cons: The food at the executive lounge wasn't up to expectations. Not enough variety. Very basic not first class. Also some of the amenities were the same.. basic even for an upgrade to suite.
10.0 Excellent
Pros:
Cons: 99% of their quests love it cold. We are in that 1%, we turned the AC off for 3 days. I did not reduce their rating because of my problem. Our room was 67 deg at check in. On my next visit there, I will ask them for a warmer room or bring a heater. Ha Ha.
5.8 Okay
Pros: Great infinity pool, view of the whole Tumon Bay, good but simple buffet dinner, ok breakfast, rooms are old, furniture needs some work, bathrooms also need basic but hard cleaning.
Cons:
6.7 Good
Pros: Beautiful beach, nice staffs and all the facilities in there ;)
Cons: Mugs in the room were dirty and it hadn't changed during my stay. I could see even a coffee stain on the muddler which I had used the night before.
4.6 Okay
Pros:
Cons: Old!!!!!!!
4.0 Okay
Pros: The staff's were very kind.
Cons: One of the rooms that I reserved was not ready at 4:00pm. We had to wait for an hour for it.
10.0 Excellent
Pros: The customer service was impeccably superb. The view of the ocean from the lobby and pools were breathtakingly beautiful. I love that the coffee shop is 24/7 & everything served at cafe chino is delicious.
Cons: Not a single thing! No complaints at all.
3.3 Mediocre
Pros: Price is quite reasonable. There’s Wellness activities every night in the pool and gym.
Cons: No complimentary water and bathrobe after they did bed making. And tried to charge wifi every time even though I’m a member of Hilton Honor. Service quality was terrible. Facility is quite old. Not enough water pressure for shower. It took hours to wash my hair. And also, you can hear the voices next door. Noisy indeed. Private Beach is just for watch. A few people swim there because of rocks on the beach.
10.0 Excellent
Pros: Infinity pool much relaxing view.
Cons:
8.0 Excellent
Pros: There was mold in the sink..
Cons: Mold incthe sink..
5.0 Okay
Pros: ocean view and pool and jacuzzi
Cons: hotel front desk manager i dont know why she is in charge of hilton manager.
8.8 Excellent
Pros: The location is perfect for everything you want to do as a tourist. The Hilton is conveniently located close to all the tourist attractions the farthest we had To drive was 30 minutes which is not bad at all! The little breakfast area after the check-in counter is absolutely delicious the pool and beach area are fantastic the waterslide is a very fun addition the drinks at the bar are delicious and I would recommend the Mojito the view from our balcony was absolutely beautiful the beds were extremely comfy the room was quite large the shower and bathtub were separate which is also a great feature for relaxation there was plenty of shopping on the Hilton in case you had forgot something and the staff were extremely friendly
Cons: For the price I paid for the room I would expect more cleanliness. The shower in our premium tower ocean view had mold in it when we first came in after the third day it was finally cleaned the room continued to smell of smoke every time we would come back to it as if the cleaning people were smoking while cleaning Roy’s restaurant was not as good as reviewed online the age steak had absolutely no flavor coming from working at a steakhouse where our age steaks are delicious I was extremely letdown. The Hilton also does not inform that you will pay for Wi-Fi unless you are a Hilton member so you might as well sign up for Hilton membership before you go on your vacation to Guam that way you don’t have to pay for the Internet.
Situated overlooking the scenic Tumon Bay, Hilton Guam Resort & Spa has an idyllic location on Guam, only a ten-minute drive from Guam International Airport, three minutes from the tourist district and ten minutes from the capital of Agana.
Surrounded by well-manicured and diverse flora and fauna, the hotel welcomes you in 646 Guest Rooms located in three different buildings - Main tower, Premier Tower and Tasi Tower. Relax in our comfortable rooms with breathtaking ocean and garden views from private balconies at our Main and Premier towers. The Tasi tower offers special amenities and services including daily breakfast, nightly cocktails and appetizers, served in The Tasi Lounge. Every evening, guests can also enjoy cultural demonstrations in the lounge.
For an even better experience, upgrade to one of our Suites with living areas, work area, internet access and some come with Executive Lounge access. The Tasi Suites offer superb panoramic ocean views, spacious living and dining area, as well as access to the Tasi lounge with daily breakfast, nightly cocktails and cultural demonstrations.
For a transforming facial and body treatments, unwind and relax at the Spa Ayualam. Keep up with your fitness routine at the Wellness Centre. Special programs are also available including yoga and Zumba classes and water aerobics. The Wellness Centre features a sauna, locker rooms and equipment with entertainment systems. In addition, there are 5 tennis courts on the resort grounds offering private and group tennis lessons.
We also provide the space, style and personalized service that you want and expect for your business needs. From grandiose galas and meticulous meetings to private parties and social soirées, your special occasion is our main event. Choose among 6 different meeting rooms or one of our outdoor venues.
Indulge in a tasty experience at our 6 dining venues and 2 bars, offering tempting Hawaiian fusion dishes, unparalleled seafood meals, various buffets, alfresco drinks and dining.
At our Fisherman's Cove, you will get an unparalleled seafood-market style dining experience where guests can select their favourite seafood before it is cooked to perfection by the restaurant's talented chefs.
Islander Terrace serves the best buffets on the island! with a full array of items to satisfy all appetites for breakfast, lunch and dinner.
Come for evening happy hour and appetizers at Roy's Lounge. This low-lit, intimate and comfortable Guam bar boasts views of Tumon Bay and live jazz on selected evenings.
Soothing jazz and Tumon Bay views add to the romance at Roy's Restaurant. Serving Hawaiian fusion cuisine you can enjoy dishes like Misoyaki Butterfish and Roy's signature chocolate soufflé.
Lush tropical gardens and ocean views make the Tree Bar's poolside setting a great place for alfresco drinks and dining.
The excitement and fervour of live cultural island-style entertainment come alive in the Tropics BBQ dinner show, while guests feast on an all-you-can-eat barbecue buffet. An array of barbecued sirloin steak, chicken breast, spare ribs and assorted fresh seafood are featured in the buffet in addition to various appetizers, salad, bread and desserts.
With a stay at Guam Plaza Resort & Spa, you'll be centrally located in Tamuning, a 1-minute drive from Tumon Beach and 6 minutes from Guam Premier Outlets. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Overall 7.6 Good
Based on 5,155 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
4.0
Pros: I like the location
Excellent
8.8
Pros: - Location is great, has a convenience store and JP store on the ground floor. - Easy access to the beach and free access to Tarza.
Excellent
8.8
Good
7.1
Pros: Staff pleasant.
Excellent
8.3
Excellent
9.2
Pros: The staff was wonderful and helped us during our long stay in the hotel. The room also exceeded our expectations and was well-maintained.
Good
7.9
Pros: The hotel close to shopping and Restaurant
Excellent
8.3
Pros: What I like the property is that the staffs are accommodating whenever I have questions and requests. The place was peaceful and cozy to sleep in. Beds were kind of a little too high for me but it was still comfortable to sleep in.
Excellent
8.8
Pros: Facilities were great. Everyone is friendly. Convenient.
Good
7.5
Pros: Room housekeeping was excellent except on one day. Front desk staff was pleasant and courteous. Had problems connecting to WiFiand front desk assisted me. Had other small issues which was handled very quickly, professionally, and to my satisfaction.. Can enter the hotel through the stores which makes it conveneient. Great location near beach and shops. Would recommend this hotel.
Excellent
8.0
Details
Reviews
Overall 7.6 Good
Based on 5,155 reviews
Location
9.5
Value
8.7
Wellness
8.0
Service
7.1
Bar
6.7
Breakfast
6.4
WiFi
5.9
Room
5.3
Comfort
3.6
Location
9.6
Service
7.4
Breakfast
5.9
Amenities
4.9
WiFi
4.5
Room
4.3
Comfort
3.1
Location
9.6
Value
9.0
Service
6.7
Amenities
5.6
Room
4.8
Comfort
3.9
Location
9.5
Service
7.5
Amenities
5.6
Room
4.3
Location
9.5
Amenities
5.6
Room
4.5
Comfort
3.4
4.0 Okay
Pros: I like the location
Cons: The stupidity of the employees, the horrible rock hard beds, the lil old security guard running around trying to be a hero, the fact that the TV was the size of a lap top and you couldn't hook up any input because of a blocker they had on it, the fact that you would call the front desk for help with something and they would just say "I sorry", " I don't know "!
8.8 Excellent
Pros: - Location is great, has a convenience store and JP store on the ground floor. - Easy access to the beach and free access to Tarza.
Cons: - Corridor was dark and a bit creepy, but was not a big problem.
8.8 Excellent
Pros:
Cons: The flooring seems old.
7.1 Good
Pros: Staff pleasant.
Cons: TV is too small. Water park needs upgrade
8.3 Excellent
Pros:
Cons: Toilet in room too small
9.2 Excellent
Pros: The staff was wonderful and helped us during our long stay in the hotel. The room also exceeded our expectations and was well-maintained.
Cons:
7.9 Good
Pros: The hotel close to shopping and Restaurant
Cons:
8.3 Excellent
Pros: What I like the property is that the staffs are accommodating whenever I have questions and requests. The place was peaceful and cozy to sleep in. Beds were kind of a little too high for me but it was still comfortable to sleep in.
Cons: I wish there was a microwave in our room. And also I hope that the hotel updates their TV, I was hoping that it was a smart TV where we could log in on our Netflix or Youtube so we can watch during our stay. I also wish that there was a bidet for when using the toilet.
8.8 Excellent
Pros: Facilities were great. Everyone is friendly. Convenient.
Cons: The air conditioning
7.5 Good
Pros: Room housekeeping was excellent except on one day. Front desk staff was pleasant and courteous. Had problems connecting to WiFiand front desk assisted me. Had other small issues which was handled very quickly, professionally, and to my satisfaction.. Can enter the hotel through the stores which makes it conveneient. Great location near beach and shops. Would recommend this hotel.
Cons: One day, my room was not cleaned. Apparently house keepers are assigned to a room and on that particular day, she was on a differnet floor getting rooms prepared for a large group of tourist that by the time she came to my floor, it was late in the afternoon and I wanted to rest so I told her it was ok and to just give me fresh towels. I believe that they need to review their internal housekeeping rules and have those who are free to assist others who need help. Overall my room was serviced well. The hallways had a funny smell. It looked like the hallway was just panted so that might be what the smell was. The carpets in the hall way was very dated and worn. Lighting in bathroom was low so putting on makeup was difficult. The tile against the bathtub had a different level than the tile throughout and I found my self stubbing my toes several times until I got use to it It would be nice if a line would be present at front desk so guest would not be standing so close to you while being assisted. Privacy is important to me especially when my credit card and personal info is exposed.
8.0 Excellent
Pros:
Cons: Very small towels, basic toiletries, no coffee, minimal amenities compared to other similar hotels. Inexpensive and it showed.
With a stay at Guam Plaza Resort & Spa, you'll be centrally located in Tamuning, a 1-minute drive from Tumon Beach and 6 minutes from Guam Premier Outlets. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Less than 1 Mile from the Guam International Airport. Airport pick up and drop off available for a nominal fee. Advance request for shuttle service is required. Shuttle is based upon availability. All requests must be made at the time of booking. Located in Central Part of Tamuning. Walking Distance from Shopping Malls and Restaurants. Minutes Away from the Beach and Scenic Places. Free Wireless Internet. Free Local and 1-800 Calls. Excellent Customer Service. Easy Access to Marine Corp Drive. Guest rooms are equipped with wireless internet access, free local telephone calls, balconies, clock radios, hair dryers, iron/boards, microwaves, refrigerators and TV. Complimentary shuttle to local shopping areas and beach. Shuttle runs from 9:00am - 10:00pm
Overall 7.6 Good
Based on 470 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
8.3
Pros: The staffs are very nice. The shuttle bus is very convenience.
Excellent
8.8
Pros: Clean room, basic amenities and a microwave in the room. The bed is big, wifi is fast and there’s a balcony on every room. Friendly staff too!
Mediocre
3.8
Okay
4.0
Good
7.5
Pros: It'a within 10 mins distance by car.
Good
7.5
Pros: Very close to airport and tourist spots.
Good
7.5
Pros: Front desk was very accommodating.
Excellent
8.0
Pros: Hotel is close to the airport.Taxi Rides are expensive in Guam.The hotel shuttle to the airport is $12.00 There is a free shuttle to the beach There are no food services. Staff was pleasant and helpful
Excellent
9.6
Pros: Pretty good. Traffic is ok. Room is clean. Staff is nice.
Excellent
8.3
Pros: The shuttle bus is very convenience.
Good
7.1
Pros: Comfy bed and balcony
Excellent
8.8
Pros: It was conveniently located near restaurants and the airport. Good size balcony. Staff was very friendly, front desk staff were very helpful from check in to check out. Ice machine on property and parking available.
Details
Reviews
Overall 7.6 Good
Based on 470 reviews
Location
8.5
Service
8.3
WiFi
7.9
Comfort
6.4
Room
6.4
Food
1.0
Location
8.6
Service
8.2
Room
6.2
Room
6.4
Location
8.5
8.3 Excellent
Pros: The staffs are very nice. The shuttle bus is very convenience.
Cons: The WiFi is not very strong
8.8 Excellent
Pros: Clean room, basic amenities and a microwave in the room. The bed is big, wifi is fast and there’s a balcony on every room. Friendly staff too!
Cons: Location is not ideal if you don’t have a car, but they do provide a free shuttle service for guests. Shower head holder in my room was broken, though I never had the chance to inform the management since I only stayed for one night.
3.8 Mediocre
Pros:
Cons: dirty and uncomfortable.. especially bed in the room was awful.
4.0 Okay
Pros:
Cons: Bathroom vent fan didn't get fixed after two weeks of repeated requests. Room AC unit squeeked incessantly and was not repaired after several requests. Room faced a busy road. A CBD shop was being built under our room after 10PM.
7.5 Good
Pros: It'a within 10 mins distance by car.
Cons: I stayed one night twice. I was bothered from noises, first time i could hear passing car near the hotel so that i coulnd't sleep well. Last time, i could hear ring three times bell when all cusotmer use an elevator.
7.5 Good
Pros: Very close to airport and tourist spots.
Cons: The hotel could use some renovations.
7.5 Good
Pros: Front desk was very accommodating.
Cons: The keys did not work so they had to open our room manually.
8.0 Excellent
Pros: Hotel is close to the airport.Taxi Rides are expensive in Guam.The hotel shuttle to the airport is $12.00 There is a free shuttle to the beach There are no food services. Staff was pleasant and helpful
Cons: No breakfast available.No free airport shuttle.No free coffee in the rooms
9.6 Excellent
Pros: Pretty good. Traffic is ok. Room is clean. Staff is nice.
Cons: Fix laundry room ASAP. Lol
8.3 Excellent
Pros: The shuttle bus is very convenience.
Cons: The WiFi is not very strong.
7.1 Good
Pros: Comfy bed and balcony
Cons: Bathroom old needs help
8.8 Excellent
Pros: It was conveniently located near restaurants and the airport. Good size balcony. Staff was very friendly, front desk staff were very helpful from check in to check out. Ice machine on property and parking available.
Cons: Cleaning service was a bit slow. If they can increase the number of housekeepers or find a more efficient way to clean and faster. I did not like that shuttle was not available.
Less than 1 Mile from the Guam International Airport. Airport pick up and drop off available for a nominal fee. Advance request for shuttle service is required. Shuttle is based upon availability. All requests must be made at the time of booking. Located in Central Part of Tamuning. Walking Distance from Shopping Malls and Restaurants. Minutes Away from the Beach and Scenic Places. Free Wireless Internet. Free Local and 1-800 Calls. Excellent Customer Service. Easy Access to Marine Corp Drive. Guest rooms are equipped with wireless internet access, free local telephone calls, balconies, clock radios, hair dryers, iron/boards, microwaves, refrigerators and TV. Complimentary shuttle to local shopping areas and beach. Shuttle runs from 9:00am - 10:00pm
Located in Tamuning (Tumon), Garden Villa Hotel is within a 15-minute walk of Tumon Sands Plaza and Tumon Beach. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 7.4 Good
Based on 737 reviews
All reviews
- All reviews
- Families
- Couples
Good
7.9
Pros: The affordable rooms
Good
6.3
Pros: The room was spacious, good for a family of five. It was clean. My only issue is, the place is worn out. It’s needs a renovation.
Good
6.0
Excellent
9.0
Pros: Large rooms with double bathrooms for quadruple sharing rooms. Very convenient!
Good
7.9
Pros: My Family and I stayed in the hotel for 5 nights, staffs there are very helpful and friendly. Location is perfect-DFS, the Plaza etc. are nearby, you can shop whenever you want at office hours. There are some restaurants in walking distance as well, Ramen, Thai Food, Italian Food etc, choices may not be too many, yet still very good. If you want to cook by yourselves at the hotel, there's a K-mark within 5 minutres' drive, very convenient. Parking lot is at the entrance of the hotel, free of charge for customers who stay in the hotel. For early check-in, you can store the luggage at the hotel and collect them upon your check-in.
Mediocre
3.3
Pros: The kitchen
Excellent
8.3
Pros: I like the peace and quiet mood of the place.
Good
6.7
Pros: The guy who is at night in he desk is so kind and helpful. The pool. Big, sunny and clean room.
Excellent
8.8
Pros: Staff are friendly and polite, housekeeping and cleaning are excellent, location is the best, the price is very reasonable, too.
Good
6.3
Excellent
9.6
Pros: Great staff, excellent location, value for money.
Details
Reviews
Overall 7.4 Good
Based on 737 reviews
Wellness
9.0
Value
8.8
Location
8.7
WiFi
7.8
Pool
7.6
Service
7.4
Comfort
7.2
Room
6.8
Value
9.1
Location
8.9
Beach
8.8
Comfort
7.9
Service
7.9
Room
7.8
Pool
7.5
Food
6.8
Location
8.3
Comfort
6.4
Room
5.6
7.9 Good
Pros: The affordable rooms
Cons: The beds weren't comfortable, and they were squeaky with just a little movement
6.3 Good
Pros: The room was spacious, good for a family of five. It was clean. My only issue is, the place is worn out. It’s needs a renovation.
Cons: Pictures of the hotel is from when it just opened. That doesn’t look like the pictures today.
6.0 Good
Pros:
Cons: It rains very often in Guam, the ceiling was dripping water and more water was leaking in through the wall.
9.0 Excellent
Pros: Large rooms with double bathrooms for quadruple sharing rooms. Very convenient!
Cons: We have to go under the rain (and sun) to go to the lobby from our room. It was hard without an umbrella
7.9 Good
Pros: My Family and I stayed in the hotel for 5 nights, staffs there are very helpful and friendly. Location is perfect-DFS, the Plaza etc. are nearby, you can shop whenever you want at office hours. There are some restaurants in walking distance as well, Ramen, Thai Food, Italian Food etc, choices may not be too many, yet still very good. If you want to cook by yourselves at the hotel, there's a K-mark within 5 minutres' drive, very convenient. Parking lot is at the entrance of the hotel, free of charge for customers who stay in the hotel. For early check-in, you can store the luggage at the hotel and collect them upon your check-in.
Cons: insufficient ventilation at the corridor, with no fresh air inlet
3.3 Mediocre
Pros: The kitchen
Cons: Parking, was told by staff that since there was no parking available one late evening that I can park on the taxi stall. I got a warning to tow my vehicle the next morning. Huh? Run down apt...
8.3 Excellent
Pros: I like the peace and quiet mood of the place.
Cons: We're on the last building and farthest room. The room seems to have not been occupied for a long time.
6.7 Good
Pros: The guy who is at night in he desk is so kind and helpful. The pool. Big, sunny and clean room.
Cons: The girls during the day at the desk were a bit rude. I asked for the bus stop and they showed zero interest to explain it or search it on internet. The mattress is really bad quality.
8.8 Excellent
Pros: Staff are friendly and polite, housekeeping and cleaning are excellent, location is the best, the price is very reasonable, too.
Cons: Toiletries like shampoo and bathgel were not replenished even we requested twice coz our stay was for 7 days.
6.3 Good
Pros:
Cons: I didn’t like that my key card kept locking us out.
9.6 Excellent
Pros: Great staff, excellent location, value for money.
Cons: Television remote was broken
Located in Tamuning (Tumon), Garden Villa Hotel is within a 15-minute walk of Tumon Sands Plaza and Tumon Beach. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
With a stay at Holiday Resort & Spa Guam in Tamuning (Tumon), you'll be within a 15-minute walk of Tumon Sands Plaza and SandCastle. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 7.1 Good
Based on 3,293 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.0
Pros: The friendly staff The quietness The comfy bed. The beautiful setup of the room
Excellent
8.8
Pros: The location was fantastic and the size of the room (and amenities!) was perfect!
Excellent
8.0
Pros: The staff were helpful and accommodating. They try to do their best to address my concern. This is my second time going there and found it a satisfying place to stay.
Excellent
10.0
Pros: Rooms were spacious and beds were comfortable.
Excellent
10.0
Pros: The location was great. Walkable near shopping and beach.
Good
7.5
Pros: Good so far
Excellent
8.3
Pros: Location is good.
Excellent
8.3
Pros: Location is good and take a 2 minutes walking distance to Tumon Sandbeach enjoy the water front activities. Buffet on 2nd floor is very good with good price. Mostly the stuff are all so nice to us.
Good
7.5
Pros: Location is beach front and right next to free shuttle stop. The rooms are clean, big and spacious.
Good
7.5
Pros: Though we arrived kinda’ late for lunch( it was almost 1:30 ). The lady in the customer area was still very accomodating and told us to try the mongolian dishes. Asked us what we wanted in paricular. Very sweet. Made us happy.The lady in the font desk was also very nice. Everyone was accomodating.
Good
7.5
Pros: Staff was soooooo friendly
Mediocre
3.8
Details
Reviews
Overall 7.1 Good
Based on 3,293 reviews
Beach
9.0
Value
8.7
Location
8.7
Service
7.9
WiFi
7.4
Breakfast
7.3
Comfort
7.1
Bar
6.6
Room
6.5
Wellness
5.0
Cleanliness
4.5
Pool
4.5
Vibe
3.7
Amenities
3.4
Beach
9.2
Location
8.8
Value
8.7
Service
8.2
Breakfast
7.2
Comfort
7.2
Room
6.2
Pool
4.5
Cleanliness
4.4
Amenities
3.6
Vibe
3.0
Beach
9.0
Value
8.8
Location
8.6
Service
8.0
Comfort
7.5
Food
6.8
Room
6.5
Cleanliness
4.4
Vibe
3.0
Amenities
3.0
Location
8.7
Service
7.7
Room
5.4
Location
8.4
9.0 Excellent
Pros: The friendly staff The quietness The comfy bed. The beautiful setup of the room
Cons: The parking
8.8 Excellent
Pros: The location was fantastic and the size of the room (and amenities!) was perfect!
Cons: The room had water damage and needed a fresh coat of paint really badly. Also the shower had the most intense water pressure I've seen before and it hurt to use.
8.0 Excellent
Pros: The staff were helpful and accommodating. They try to do their best to address my concern. This is my second time going there and found it a satisfying place to stay.
Cons: The complimentary bottled water is only good for check in! I stayed 3 nights and when I asked for the refill, the answer of the housekeeping is they only give the complimentary during check in.
I found it unreasonable.....
10.0 Excellent
Pros: Rooms were spacious and beds were comfortable.
Cons:
10.0 Excellent
Pros: The location was great. Walkable near shopping and beach.
Cons: Elevator so slow. They were trying to get fix and room was need some upgrades.
7.5 Good
Pros: Good so far
Cons: Calling for cleaning was slow, but they did
8.3 Excellent
Pros: Location is good.
Cons: Room is lil but dark. But its okay. Need more renovation for it
8.3 Excellent
Pros: Location is good and take a 2 minutes walking distance to Tumon Sandbeach enjoy the water front activities. Buffet on 2nd floor is very good with good price. Mostly the stuff are all so nice to us.
Cons: One elevator was out of service so line up for up and down. Staffs are helpful and showed me to use their service elevator. I think they will fix it soon.
7.5 Good
Pros: Location is beach front and right next to free shuttle stop. The rooms are clean, big and spacious.
Cons: There is only one elevator working
7.5 Good
Pros: Though we arrived kinda’ late for lunch( it was almost 1:30 ). The lady in the customer area was still very accomodating and told us to try the mongolian dishes. Asked us what we wanted in paricular. Very sweet. Made us happy.The lady in the font desk was also very nice. Everyone was accomodating.
Cons: Nothing really
7.5 Good
Pros: Staff was soooooo friendly
Cons: One elevator was broken
3.8 Mediocre
Pros:
Cons: The room was old, humid and smelly.AC was barely working. And the real room was nothing like they put on the website. And I doubt they change the sheets after last guests. Not the experience I was expected.
With a stay at Holiday Resort & Spa Guam in Tamuning (Tumon), you'll be within a 15-minute walk of Tumon Sands Plaza and SandCastle. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
With a stay at Bayview Hotel Guam in Tamuning (Tumon), you'll be a 1-minute drive from Tumon Beach and 6 minutes from Guam Premier Outlets. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 7.0 Good
Based on 2,358 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: The A/C was on point.
Excellent
9.0
Pros: We have stayed here a few times. The rooms are large and have comfortable beds and a nice deck with a view of the city and ocean. The front desk staff and courtesy driver were pleasant and efficient. There is a restaurant and a pool in the hotel, but we didn't use either.
Excellent
8.8
Pros: The parking access was excellent. The food at the restaurant is superb.
Excellent
8.3
Pros: Great location with big rooms. Convenient to restaurants.
Good
6.7
Pros: Room was clean and spacious.
Good
7.5
Pros: I like that the rooms are very spacious and that it comes with two double beds. It is very clean.
Excellent
8.0
Pros: The people were great! You are treated well and the culture shows great respect of the guests. The hotel is clean and staff were very helpful.
Mediocre
3.4
Pros: The location.
Good
7.5
Pros: We requested to move to another room because of air con problem, and immediately we were taken care of.
Excellent
10.0
Pros: The location and the service it was Gucci and lit thank you
Excellent
10.0
Pros: Good price
Good
6.3
Pros: the location is great I love the location
Details
Reviews
Overall 7.0 Good
Based on 2,358 reviews
Value
9.1
Food
8.8
Location
8.4
Service
7.7
WiFi
7.3
Room
6.3
Breakfast
4.1
Pool
1.6
Food
9.0
Value
8.9
Location
7.8
Service
7.1
Room
6.0
Comfort
5.5
Breakfast
4.5
Pool
1.8
Value
9.4
Food
8.9
Service
8.5
Location
8.0
Room
6.3
WiFi
5.7
Pool
1.3
Value
9.1
Food
9.0
Location
8.9
Service
7.7
WiFi
6.3
Room
6.2
Comfort
5.3
Pool
1.6
Value
9.1
Service
8.1
Location
8.1
Comfort
6.1
Room
5.9
Cleanliness
4.3
10.0 Excellent
Pros: The A/C was on point.
Cons: Just a suggestion to use thicker blankets due to the A/C being so cold.
9.0 Excellent
Pros: We have stayed here a few times. The rooms are large and have comfortable beds and a nice deck with a view of the city and ocean. The front desk staff and courtesy driver were pleasant and efficient. There is a restaurant and a pool in the hotel, but we didn't use either.
Cons: The shower was a little dated and could use an upgrade.
8.8 Excellent
Pros: The parking access was excellent. The food at the restaurant is superb.
Cons: The temporary construction and thin walls as I could hear my neighbour open and close the door.
8.3 Excellent
Pros: Great location with big rooms. Convenient to restaurants.
Cons: The hot water wasn't very warm. And there were no toothbrushes as amenities.
6.7 Good
Pros: Room was clean and spacious.
Cons: Wasnt told bout the breakfast in the morning. Ad said there was a roof top pool. Pool was under construction and was never informed prior to reserving. Bathroom was fair but wouldve expected more in the bathroom. No store within the hotel.
7.5 Good
Pros: I like that the rooms are very spacious and that it comes with two double beds. It is very clean.
Cons: I was in garden area and the parking was too far especially when carrying a heavy load it is not convenient. The balcony was too small there is no space to sit relax and enjoy the fresh air.
8.0 Excellent
Pros: The people were great! You are treated well and the culture shows great respect of the guests. The hotel is clean and staff were very helpful.
Cons: The hotel is old and the fixtures were a well used. the little gym was not in good order so many machines weren't usable.
3.4 Mediocre
Pros: The location.
Cons: Things were made to look extravagant online versus actual reality. The tub didn’t drain water properly. The furniture in the room was outdated. Overall minimal value for my money. I will not be returning here for the rest of my time in Guam. Thank God for Airbnb!
7.5 Good
Pros: We requested to move to another room because of air con problem, and immediately we were taken care of.
Cons:
10.0 Excellent
Pros: The location and the service it was Gucci and lit thank you
Cons: Nothing at all
10.0 Excellent
Pros: Good price
Cons: Needs some updates with the bathrooms like the toilet bowl and put a bidet
6.3 Good
Pros: the location is great I love the location
Cons: Make sure to bring a tooth brush they don’t provide and the bathroom is alright the bed is I bit hard and it’s not as cold in the room
With a stay at Bayview Hotel Guam in Tamuning (Tumon), you'll be a 1-minute drive from Tumon Beach and 6 minutes from Guam Premier Outlets. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
With a stay at Grand Plaza Hotel in Tamuning (Tumon), you'll be steps from Tumon Sands Plaza and 6 minutes by foot from SandCastle. Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 7.0 Good
Based on 485 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
8.8
Pros: Great location for layovers. Lots of shopping nearby to keep you occupied.
Excellent
10.0
Pros: great staff and confy room
Okay
5.8
Pros: They charged for SAFETY DEPOSIT. and next day, instead of refund the safety deposit, they charged the safety deposit again. I saw it on my online banking. I wrote an email to them. they did not answer.
Good
7.9
Pros: Location, staff, cleanliness
Good
6.7
Pros: Location with a price you really couldn’t complain about.
Good
7.1
Pros: I loved the space and decor of the room and facilties . It has a very comfy and personal feel to the hotel. The price was great for a night stay and the location is perfect.
Good
7.9
Pros: Great location, decent rooms and affordable rates
Excellent
10.0
Pros: The fornt desk crew is so nice
Good
7.1
Pros: very near to the duty free mall and many restaurants nearby, there is also a convenient stall just downstairs. room is quite spacious. beach is not far away
Details
Reviews
Overall 7.0 Good
Based on 485 reviews
Breakfast
10.0
Location
9.1
Food
8.7
Value
8.4
Service
8.2
WiFi
7.1
Room
5.1
Comfort
3.5
Location
8.9
Service
7.7
Room
3.6
Comfort
3.0
Location
9.3
Service
8.6
Room
4.6
Location
9.2
8.8 Excellent
Pros: Great location for layovers. Lots of shopping nearby to keep you occupied.
Cons: No meals available when I checked in at 8pm. Luckily, there was a great ramen shop across the street.
10.0 Excellent
Pros: great staff and confy room
Cons: need airport shuttle
5.8 Okay
Pros: They charged for SAFETY DEPOSIT. and next day, instead of refund the safety deposit, they charged the safety deposit again. I saw it on my online banking. I wrote an email to them. they did not answer.
Cons: I have been charged for the room, witch is normal, but i have been charged twice for safety deposit that they did not refund. they did not answer my complain about this. pls help me
7.9 Good
Pros: Location, staff, cleanliness
Cons: Nothing
6.7 Good
Pros: Location with a price you really couldn’t complain about.
Cons: Thin walls with minimal soundproofing. But like I said earlier. The location and price made up for it.
7.1 Good
Pros: I loved the space and decor of the room and facilties . It has a very comfy and personal feel to the hotel. The price was great for a night stay and the location is perfect.
Cons: The bed was a bit too hard and a little to high. Not enough channels on TV nor was the TV working properly. And unfortunately we were put near exit door so we would constantly hear doors slams even at night.
7.9 Good
Pros: Great location, decent rooms and affordable rates
Cons:
10.0 Excellent
Pros: The fornt desk crew is so nice
Cons: They dont have drinking water in room
7.1 Good
Pros: very near to the duty free mall and many restaurants nearby, there is also a convenient stall just downstairs. room is quite spacious. beach is not far away
Cons: didnt provide any form of room slippers and i have to request for toothbrush from the lobby counter.
With a stay at Grand Plaza Hotel in Tamuning (Tumon), you'll be steps from Tumon Sands Plaza and 6 minutes by foot from SandCastle. Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.
With a stay at Royal Orchid Guam Hotel in Tamuning (Tumon), you'll be within a 5-minute drive of Tumon Beach and Guam Premier Outlets. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 6.9 Good
Based on 1,074 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Good
7.1
Pros: Location is perfect because its very near the free shuttle bus.
Excellent
8.0
Pros: The location is perfect, just outside the hotel is a but stop which is actually a a free shuttle too to the big malls around Guam. The rooms were exceptionally big and cozy, the air conditioner we had in our room was very cold and relaxing. There was a spacious parking space (2 floors) which was very accessible and free as well, which was perfect since we rented a car to go around. Also, if you decide to rent a car, the nearest rent a car place was only 5 minutes (walking) away, and there were a lot of restaurants not only in the building but as well as beside it. There was also an ABC store nearby which was very convenient.
Excellent
10.0
Pros: The way they set up the room
Excellent
10.0
Pros: The staff and owners
Okay
5.8
Pros: The room was spacious, bed was comfortable. Bathroom was big enough for 2. Cable channels had good variety
Good
7.9
Okay
5.8
Good
6.3
Pros: Good location
Excellent
8.8
Pros: It was good location... I love the place it was so accessible and the room is very big though it's kinda old but our stay is just fine...
Excellent
10.0
Pros: the position is really convenience. and close to the resort.
Excellent
10.0
Pros: Everything was on point especially the price!
Excellent
9.0
Pros: People are awesome!
Details
Reviews
Overall 6.9 Good
Based on 1,074 reviews
Location
9.1
Value
8.4
Comfort
6.9
Service
6.7
Breakfast
5.9
Room
5.7
WiFi
4.2
Cleanliness
2.7
Vibe
1.6
Location
9.2
Value
8.7
Comfort
7.5
Service
6.4
Room
5.7
Cleanliness
2.7
Vibe
1.1
Service
7.2
Comfort
6.8
Room
5.0
Cleanliness
2.5
Amenities
2.5
Room
5.0
7.1 Good
Pros: Location is perfect because its very near the free shuttle bus.
Cons: Housekeeping should clean the room properly.
8.0 Excellent
Pros: The location is perfect, just outside the hotel is a but stop which is actually a a free shuttle too to the big malls around Guam. The rooms were exceptionally big and cozy, the air conditioner we had in our room was very cold and relaxing. There was a spacious parking space (2 floors) which was very accessible and free as well, which was perfect since we rented a car to go around. Also, if you decide to rent a car, the nearest rent a car place was only 5 minutes (walking) away, and there were a lot of restaurants not only in the building but as well as beside it. There was also an ABC store nearby which was very convenient.
Cons: The place was outdated but it wasn't really bad since it had a lot of good things about it. It had a view of the ocean but it actually takes a lot of walking to go to the beach front.
10.0 Excellent
Pros: The way they set up the room
Cons: Nothing
10.0 Excellent
Pros: The staff and owners
Cons: Nothing
5.8 Okay
Pros: The room was spacious, bed was comfortable. Bathroom was big enough for 2. Cable channels had good variety
Cons: Internet / wifi access was not continuous
7.9 Good
Pros:
Cons: The housekeeper was giving attitude and sometimes skipped our room and didnt clean it. But besides that the place was very nice,cozy and comfortable.. The frontdesk staffs were awesome.
5.8 Okay
Pros:
Cons: Room is too old
6.3 Good
Pros: Good location
Cons: Renovation
8.8 Excellent
Pros: It was good location... I love the place it was so accessible and the room is very big though it's kinda old but our stay is just fine...
Cons: Slow connection of internet.
10.0 Excellent
Pros: the position is really convenience. and close to the resort.
Cons: hotel is too old and most of the facility is not doing well.
10.0 Excellent
Pros: Everything was on point especially the price!
Cons: Just how far the walk the room was
9.0 Excellent
Pros: People are awesome!
Cons: No, everything went smoothly and professionally.
With a stay at Royal Orchid Guam Hotel in Tamuning (Tumon), you'll be within a 5-minute drive of Tumon Beach and Guam Premier Outlets. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
With a stay at Pacific Star Resort and Spa in Tamuning (Tumon), you'll be a 3-minute drive from Guam Premier Outlets and 5 minutes from Tumon Beach. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tamuning? This hotel has facilities measuring 5516 square feet (512 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 6.9 Good
Based on 1,105 reviews
All reviews
- All reviews
- Families
- Couples
Mediocre
3.3
Pros: Location is pretty good, the hotel was able to drive us to the airport for a discounted price, at least the laundry soap and dryer sheet was free.
Okay
5.8
Pros: Awesome location! Fast checkout process!
Mediocre
3.0
Pros: Proximity to the airport and beach. Free Parking.
Okay
5.8
Pros: Bed was comfy.
Excellent
10.0
Pros: Close to airport. Room was large, clean and a joy to be in. Pool bar was nice spot to spend a couple of hours before going to airport. $15 airport shuttle (each way was excellent value. Breakfast was excellent.
Excellent
10.0
Pros: Ocean view, very private, very kind staff
Good
7.5
Pros: Friendly staff, reasonable price. I was just there for a layover. Have stayed there before and likely will again.
Mediocre
2.5
Pros: Nothing
Mediocre
3.8
Pros: One restaurant there Manhattan Steakhouse had really good food but pricey.
Good
7.9
Pros: view
Okay
5.0
Pros: Room had a large balcony and a beautiful unobstructed ocean view.
Okay
5.4
Pros: Location
Details
Reviews
Overall 6.9 Good
Based on 1,105 reviews
Value
9.0
Location
9.0
Food
8.5
Service
7.4
Breakfast
6.8
Room
5.4
WiFi
5.4
Wellness
4.0
Amenities
4.0
Cleanliness
3.6
Vibe
3.3
Value
9.2
Location
9.0
Food
8.8
Service
7.8
Breakfast
7.0
Room
4.8
Amenities
3.9
Cleanliness
3.3
Vibe
2.3
Location
9.0
Value
8.9
Service
7.6
Comfort
6.2
Room
4.6
Vibe
2.6
3.3 Mediocre
Pros: Location is pretty good, the hotel was able to drive us to the airport for a discounted price, at least the laundry soap and dryer sheet was free.
Cons: I didn't like a lot. Smoke detector was wrapped with plastic bag, bed was uncomfortable, wall paper peeling, we can't turn hot water faucet in the shower, carpet is very dirty, hole on the floor in room 710, room lighting is bad, A/C is not cold enough even if thermostat was set to 70 deg. cup o'noodle cost $3.50, no events or shows in the hotel and most of the guests we spoke to were bored. These are just to name a few.
5.8 Okay
Pros: Awesome location! Fast checkout process!
Cons: No greeting from front desk staff during checkin. They all look away hoping the other one will service the customer. Room is clean but rundown....definitely needs upgrade. Bathroom door needs replacing. TV did not work, but was replaced quickly. Room card did not work (twice) very inconvenient.
3.0 Mediocre
Pros: Proximity to the airport and beach. Free Parking.
Cons: The entire building was very outdated, rundown and VERY dirty. The Internet was very slow and did not work in the room.
5.8 Okay
Pros: Bed was comfy.
Cons: Jacuzzi was broke and hadn’t been operating for a long time. Room was extremely dated. Carpets were filthy. The balcony was very dirty. Asked the lady at the desk what time the jacuzzi closed before I checked in...she said 8pm. Well she wasn’t lying, but she failed to mention it was out of service. I would have booked a room on a night the jacuzzi was working. That’s the entire reason we rented a room!
10.0 Excellent
Pros: Close to airport. Room was large, clean and a joy to be in. Pool bar was nice spot to spend a couple of hours before going to airport. $15 airport shuttle (each way was excellent value. Breakfast was excellent.
Cons: No business lounge but found a quite spot in lobby so all good. Pool surrounds a little tired.
10.0 Excellent
Pros: Ocean view, very private, very kind staff
Cons: Exclusive lounge is not good in terms of food, facility. . . .noise from pacific island resort is uncomfortable
7.5 Good
Pros: Friendly staff, reasonable price. I was just there for a layover. Have stayed there before and likely will again.
Cons: Rooms a little old and run down but clean.
2.5 Mediocre
Pros: Nothing
Cons: The room was not cleaned daily. Smelled like it the sheets were wet. Bed sheets did not feel clean.
3.8 Mediocre
Pros: One restaurant there Manhattan Steakhouse had really good food but pricey.
Cons: Booked a room with an "Oceanview" and King Bed. I was initially given a room facing the lobby and double beds. When I asked why I was given that room and showed my booking confirmation, I was moved to a room with a King sized bed but still a view of the dirty top of the lobby. Pool was dirty.
7.9 Good
Pros: view
Cons: nothing
5.0 Okay
Pros: Room had a large balcony and a beautiful unobstructed ocean view.
Cons: The room itself. JR suite was the size of a regular room and looked old. Bathroom was cramped. End up hitting the toilet when you open the bathroom door. Bidet may have been an afterthought. Thermostat didn't work well. Room svc menu was dirty.
5.4 Okay
Pros: Location
Cons: Need refurbishment seriously. Poor pool and beach facilities.
With a stay at Pacific Star Resort and Spa in Tamuning (Tumon), you'll be a 3-minute drive from Guam Premier Outlets and 5 minutes from Tumon Beach. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tamuning? This hotel has facilities measuring 5516 square feet (512 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
With a stay at Oceanview Hotel & Residences in Tamuning (Tumon), you'll be a 1-minute drive from Tumon Beach and 6 minutes from Guam Premier Outlets. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 6.9 Good
Based on 1,440 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Okay
5.0
Pros: Location is good, but you’ve better have a car, cause the hotel is on the hill. Residence room is big, but shabby.
Excellent
8.8
Pros: family stayed so it totally satisfied
Mediocre
2.5
Good
7.5
Pros: Clean, Cozy and Convenient
Mediocre
2.5
Pros: None
Mediocre
3.8
Pros: Frint desk Yukiko had the best service at time of check in
Good
7.1
Pros: The location is great and the price of the room is good!
Good
7.5
Pros: penthouse was large & my whole family enjoyed the space.The side balcony was so spacoius you can have a party in that area..we loved it!
Okay
4.2
Good
6.7
Pros: Good space for the 2 rooms.
Details
Reviews
Overall 6.9 Good
Based on 1,440 reviews
Value
9.1
Location
8.4
Comfort
7.0
Room
6.8
Service
6.8
WiFi
4.9
Wellness
0.3
Value
9.3
Location
8.5
Comfort
6.9
Service
6.6
Room
6.4
Cleanliness
5.3
Food
4.7
WiFi
2.4
Location
8.6
Room
5.9
WiFi
3.5
Value
9.2
Location
8.3
Comfort
7.0
Service
6.7
Room
6.2
Cleanliness
6.1
Amenities
3.7
Room
6.0
5.0 Okay
Pros: Location is good, but you’ve better have a car, cause the hotel is on the hill. Residence room is big, but shabby.
Cons: Hotel now looks literally like construction site, starting from lobby all covered in dust, drilling sounds all around and workers with equipment coming back and forth. We stayed in a residence, had some problems with leaking conditioner, broken safety box, coffee maker missing parts, ants in the kitchen etc. Room service was poor. No vacuum cleaning was done during our stay, only sweeping.
8.8 Excellent
Pros: family stayed so it totally satisfied
Cons: something smell inside and loud due to construction outside
2.5 Mediocre
Pros:
Cons: They were breaking the floor in the apartment upstairs with heavy tools. They started to work at 7:30 am every morning. I complained 3 days. 3 days I spoke with 3 managers, nobody help me. They are working in the apartments one by one. This won't stop soon. You can see on the hotel details. I stayed 3 days and moved to another hotel. Don't book this hotel.
7.5 Good
Pros: Clean, Cozy and Convenient
Cons: Quite noisy. The wall and the window of balcony cannot block the sound from the neighbors.
2.5 Mediocre
Pros: None
Cons: Roches on the kitchen floor n counter, the chair were gross n dirty floor dirty , the hall way is filthy n chairs , the elevator sometime don’t work n stuck in the morning it is very noisy n waking us up very noisy, the bath room toilet is plug up three times n flooded , the water power for shower shuck it is so slow it takes 15 minute to rinse my hair with shampoo . I would like to be reimburse at least for the inconvenience that we encounter in our stay on the 18 of July till 26 of July at least part of our stay . Please I would a reply back as doo. As possible it just ruin our trip to Guam please acknowledge this situation n give me an awswercasap
3.8 Mediocre
Pros: Frint desk Yukiko had the best service at time of check in
Cons: Rooms had corrosion on visible pipes, toilet not in proper working condition and Maintenance never came when called.
7.1 Good
Pros: The location is great and the price of the room is good!
Cons: I didn't know it was under renovation. The bathroom was leaking all over.
7.5 Good
Pros: penthouse was large & my whole family enjoyed the space.The side balcony was so spacoius you can have a party in that area..we loved it!
Cons:
4.2 Okay
Pros:
Cons: There was construction going on in the hotel and we didn’t know about it until the morning after our first night there when we got woke up by the construction in the rooms above ours. The internet was horrible as well.
6.7 Good
Pros: Good space for the 2 rooms.
Cons: Internet is so bad.. If the modem is not near your room its horrible... my hotspot from my phone was faster... Wasn't informed before renting that construction and renovation was ongoing... noisy during the day... Toilets were getting backed up.
With a stay at Oceanview Hotel & Residences in Tamuning (Tumon), you'll be a 1-minute drive from Tumon Beach and 6 minutes from Guam Premier Outlets. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
When you stay at Wyndham Garden Guam in Tamuning, you'll be in the entertainment district, within a 5-minute drive of Guam Premier Outlets and Tumon Beach. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Tamuning? This hotel has facilities measuring 900 square feet (84 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Overall 6.8 Good
Based on 631 reviews
All reviews
- All reviews
- Solo
- Business
- Families
Good
6.7
Excellent
10.0
Pros: Ideally located within business area and shopping.
Excellent
10.0
Pros: not applicable
Excellent
10.0
Pros: Yes the beds were comfy and everyhing was good. I have been in that hotel since it was called RAMADA until now. I guess I like the location and the place is better than any other.
Good
6.7
Pros: Basic hotel for an overnight layover.
Good
7.5
Pros: I like the BBQ area
Excellent
10.0
Pros: It’s close the airport
Okay
5.0
Pros: Free shuttle service is a super plus point. Also, location is near GPO.
Good
6.7
Okay
4.0
Pros: Location
Details
Reviews
Overall 6.8 Good
Based on 631 reviews
WiFi
9.7
Location
7.7
Pool
7.5
Service
7.5
Vibe
6.1
Beach
5.6
Comfort
4.4
Room
3.6
Food
3.3
Breakfast
3.0
Wellness
2.3
Cleanliness
2.0
Service
7.6
Room
2.8
Cleanliness
1.8
Location
8.1
Service
7.8
Room
2.9
Service
7.7
Room
3.3
6.7 Good
Pros:
Cons: I only wanna comment about house keeping. They would just straighten the bed covers without sweeping or vacuuming the floor. They didn't clean the bathroom and even we have to call for toilet paper because they didn't leave one.
10.0 Excellent
Pros: Ideally located within business area and shopping.
Cons:
10.0 Excellent
Pros: not applicable
Cons: I liked most every bit of my stay.
10.0 Excellent
Pros: Yes the beds were comfy and everyhing was good. I have been in that hotel since it was called RAMADA until now. I guess I like the location and the place is better than any other.
Cons: How long does it take to release the deposit fee hold on my card? How many days it takes after check out?
6.7 Good
Pros: Basic hotel for an overnight layover.
Cons: Hotel restaurant permanently closed and restaurant next door closed on Sundays... this meant a 0.5 mile walk to a McDonalds of relying on what one could find in the small, poorly stocked gift shop. No breakfast. Location in the middle of nowhere with no easy access to anything unless you had a car. Hotel offered occasional shuttles to more central areas, but these never seemed to run on time and the driver frequently had to be contacted by phone in order to be located. The ladies at the front desk tried their best, but it was in general a mess.
7.5 Good
Pros: I like the BBQ area
Cons: Staff barging in our room asking if we requested for towels, came straight in looking around??? I think they were looking to see if we were cooking rice in the room??? They found nothing!!!!!
10.0 Excellent
Pros: It’s close the airport
Cons: None
5.0 Okay
Pros: Free shuttle service is a super plus point. Also, location is near GPO.
Cons: Outdated. Appliances are poorly maintained. No food options. The restaurant closed. Next eating place is the Vietnamese place which is a few minutes walk.
6.7 Good
Pros:
Cons: breakfast in this hotel could be better
4.0 Okay
Pros: Location
Cons: Room and furniture outdated for a Wyndham Hotel. Poor customer service. Would not recommend this hotel.
When you stay at Wyndham Garden Guam in Tamuning, you'll be in the entertainment district, within a 5-minute drive of Guam Premier Outlets and Tumon Beach. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Tamuning? This hotel has facilities measuring 900 square feet (84 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
With a stay at Pacific Bay Hotel in Tamuning (Tumon), you'll be within a 5-minute drive of Tumon Beach and Guam Premier Outlets. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Overall 6.3 Good
Based on 662 reviews
All reviews
- All reviews
- Families
- Solo
Okay
5.8
Pros: doesn't seem like it..location was good
Good
6.0
Pros: The value for the area is great since other hotel rooms can cost 150+.
Excellent
9.6
Pros: the quiet lounge and arnd the hotel, the space for the rooms and the staffs were awsome
Mediocre
3.8
Pros: It was very cheap, and the room was good for what we paid for it
Good
6.7
Pros: There was no breakfast, but at least it did have restaurants nearby. I loved my SmartTV in my room, that was the best feature in the hotel. I loved the Staff, they made my stay enjoyable. It wasn't a five star hotel but the customer service was 5 star! Keep up the good work!
Excellent
8.8
Pros: The beds were comfortable, bathroom was clean (had hot water which I don't always have the joy of using), and had a nice window view. Wireless Internet was very fast. Hotel stay was relatively cheap and has a good location with a nearby bus stop, restaurants, and stores.
Good
7.9
Pros: Staff are very friendly and helpful, especially Richard and Maridel. Location is good but parking is kinda terrible.
Good
6.3
Good
6.3
Pros: The staff was very nice.
Good
7.1
Pros: You should offer bed and breakfast
Excellent
10.0
Pros: GREAT people clean
Details
Reviews
Overall 6.3 Good
Based on 662 reviews
Beach
10.0
Location
9.4
Food
8.0
Service
7.9
Value
7.6
Room
4.0
Pool
4.0
Comfort
3.9
WiFi
3.6
Vibe
2.7
Breakfast
2.5
Amenities
2.4
Location
9.5
Service
8.1
Value
8.1
Room
3.8
5.8 Okay
Pros: doesn't seem like it..location was good
Cons:
6.0 Good
Pros: The value for the area is great since other hotel rooms can cost 150+.
Cons: The room is just that a room. This room is just for sleeping and a quick shower.
9.6 Excellent
Pros: the quiet lounge and arnd the hotel, the space for the rooms and the staffs were awsome
Cons: nothing at all , just hope the broken window get fixed that been there for 6months now.
3.8 Mediocre
Pros: It was very cheap, and the room was good for what we paid for it
Cons: The lift was broken on many occasions. The staff made me feel horrible when I asked for room service, they didn't provide clean towels and toilet paper when asked for, and my mattress had a plastic cover over it which made me sweat profusely through the night. We also got stuck inside the lift for 5 minutes which scared us
6.7 Good
Pros: There was no breakfast, but at least it did have restaurants nearby. I loved my SmartTV in my room, that was the best feature in the hotel. I loved the Staff, they made my stay enjoyable. It wasn't a five star hotel but the customer service was 5 star! Keep up the good work!
Cons: I didn't like how they didn't clean the bathroom floors were and they had no bathroom rugs.
8.8 Excellent
Pros: The beds were comfortable, bathroom was clean (had hot water which I don't always have the joy of using), and had a nice window view. Wireless Internet was very fast. Hotel stay was relatively cheap and has a good location with a nearby bus stop, restaurants, and stores.
Cons: The desk wasn't very big which I needed, tv was old and didn't have many channels, no safe box to use, an old telephone that reminds me of those movies back in the 80s. The Wireless Internet is fast, but you can lose connection somewhat throughout the day. My guess is they don't have a powerful router or network setup throughout the hotel that can handle the number of guests and rooms for each floor despite still having 5 bars connection.
7.9 Good
Pros: Staff are very friendly and helpful, especially Richard and Maridel. Location is good but parking is kinda terrible.
Cons: The room had a smell when I first checked in and I had to spray freshener until it cleared. The water doesn’t get hot enough.
6.3 Good
Pros:
Cons: Air leak and floor wet for four days
6.3 Good
Pros: The staff was very nice.
Cons: Poor AC quality. Room was hot.
7.1 Good
Pros: You should offer bed and breakfast
Cons: You dont' have a laundry
10.0 Excellent
Pros: GREAT people clean
Cons: One security guard was poking into my business i caught him 2 times trying to see what i was doing on my phone , very annoying ... Then he prceeded to give me dirty looks , I'm a guest and i dont drink i dont use drugs my apperance is very clean ... His job duty is to protect the guess from the outside not the inside which is me .. Younger kinda fat guy
With a stay at Pacific Bay Hotel in Tamuning (Tumon), you'll be within a 5-minute drive of Tumon Beach and Guam Premier Outlets. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Where to stay in Tamuning?
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