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Hotels near Guam Intl airport

Hotels near Guam Intl airport

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Guam Intl (GUM) - Tamuning, Guam
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Best hotels near Guam Intl airport

Location
9.5
Beach
9.1
Wellness
8.8
Bar
8.5
Service
8.0
Overall 8.5 Excellent
Based on 5,637 reviews
Location
9.5
Beach
9.1
Wellness
8.8
Bar
8.5
Service
8.0
Location
9.8
Bar
8.4
Service
8.2
Room
7.1
Food
6.2
Beach
9.2
Location
9.2
Service
8.7
Room
6.7
Value
6.0

Good 7.0
Cons: Expensive room with no brekafast.The room was $300+ and it didn’t even have USB ports.Outdated.
Okay 5.7
Pros: The location is great
Cons: Values for money is terrible compared to cheaper hotels.
Okay 5.4
Cons: The staff were not friendly. I requested for earlier check in but was denied. The staff knew that we were waiting for the room. However they told us that the room was still not available at 2:53pm, just seven minutes before their standard check in time. At 3pm, when I was checking in, the staff went away for almost 10 minutes and never said a word why she went away nor apologized for her delay. For star hotel with one star staff/service.
Excellent 9.0
Pros: Location is really good! Highly recommend this hotel!
Cons: The housekeeper came to my room around 4:30 pm. Housekeeping time is too late.
Excellent 9.2
Pros: it’s location
Cons: the beds they need to change it already coz it’s lumpy already as well as the carpet
Excellent 8.0
Pros: Beach side BBQ was really good. In particular, Patrick was really kind.
Cons: Even though I booked a Club Ocean View One-Bedroom Deluxe Suite and arrived more than 3 The front desk staff suddenly disappeared when I checked in and checked the room, so I stood waiting for too long. Others came later than me and checked in first. After checking out, I used Bamboo Bar waiting for the airport shuttle. But after the checkout, I was sorry that there was no discovery discount. The breakfast buffet and the food in the lounge did not fill quickly.
Mediocre 2.0
Pros: Location is the best in Tumon.
Cons: Breakfast was awful. Food was not fresh and staffs in the restaurant were extremely rude. You may not have a chance to have a cup of coffee because staffs don't care customers.
Excellent 10.0
Pros: Excellent location,the staff are so nice. Good for family trip. My baby was sick , the hotel support us to take care my baby. I will stay at Outrigger when I come back Guam.
Excellent 8.2
Pros: Location was good.
Cons: Breakfast could be better. Almost same menu during the entire 4-day staying. :(
Excellent 8.0
Pros: Location was good.
Cons: Breakfast was not included and was too expensive to purchase.
Excellent 8.0
Pros: Comfy bed and location
Cons: Needs some renovation n their rooms and toilet
Excellent 9.6
Pros: Staff, location, free shuttle
Cons: The airconditioning in our room was quite warm for my standards
Outrigger Guam Beach Resort - Tamuning
Rated no. 1
8.5
Excellent 8.5
Based on 5,637 reviews
Details
Reviews

Pool
8.8
Bar
8.5
Comfort
8.5
Value
8.4
Service
8.3
Overall 8.3 Excellent
Based on 4,072 reviews
Pool
8.8
Bar
8.5
Comfort
8.5
Value
8.4
Service
8.3
Pool
9.1
Comfort
8.8
Bar
8.8
Service
8.6
Room
8.5
Service
8.3
Comfort
8.1
Room
7.5

Excellent 9.2
Pros: I was glad we were given the privilege to have free waterpark access as well as a free breakfast buffet :)
Cons: The only problem I had was with the staff at the front desk. They weren't organized, and we had to wait quite a while because they were unable to spot my name on their system, only to realize all the paperwork had already been done. We wasted thirty minutes waiting for them to find the paperwork.
Good 7.5
Pros: Pool is awesome, especially Club Manta, zip line and some slider. Pool staffs are overall friendly. Pool side barbecue was fun.
Cons: Outside Club Manta staff, especially some staffs who work for rental kayak and jet skiing, was rude. I feel that hotel need the staffs education. There are a few snorkeling set. Breakfast is so so level, not excellent. Coffee machine and founten machine sometime was broken. There was no enough beach seat at pool. Hotel should prepare enough beach seat.
Excellent 8.0
Pros: Everything was perfect but the location. I recommand this hotel as your first hotel not the last hotel or the only one. You can enjoy the pool and beach fully but not various.
Cons: THE FOOD!!! It was really SAULTY. Of course, it was also salty around the hotel but the FOOD in ONWARD was really sautly. I should eat to survive.
Okay 5.8
Cons: The staff there are lack of training and totally non-customer-centric. Waste so many time arguing with them on additional charge that they should put up at the the beginning of booking process. I believe booking.com also need to be hold on part of the responsibility since the booking process was all happened on their app. But it is just nonsense that they wanted to charge additional over $600 on same room for my kids staying at same room while the total room cost is just about $800. And it’s only happening because I told them about that at front desk. But when I made the booking, the system didn’t tell me the hidden cost all the way thru confirmation. (BTW, the rate I was paying was already for 4pax and higher than just two person.) They eventually managed to waive part of the additional charge but as I said, took way too long time standing at front desk facing some really not friendly staff. And most important, affects your vacation.
Good 7.5
Pros: Great water park
Cons: Intrior was so so
Onward Beach Resort - Tamuning
Rated no. 2
8.3
Excellent 8.3
Based on 4,072 reviews
Details
Reviews

Beach
9.5
Location
8.7
Service
8.0
Room
7.3
Cleanliness
7.1
Overall 8.2 Excellent
Based on 2,935 reviews
Beach
9.5
Location
8.7
Service
8.0
Room
7.3
Cleanliness
7.1
Beach
9.5
Location
9.1
Service
8.1
Cleanliness
7.1
Room
7.1
Beach
9.3
Location
8.8
Service
7.5
Room
7.2
Value
7.1
Beach
9.6
Location
8.9
Room
7.0

Excellent 10.0
Pros: The room, as well as the parking...easy access to the room from the checking counter. Less time spent.
Cons: Zero...
Excellent 10.0
Pros: I like the location and very convinient to access to other good places
Cons: nothing
Good 6.0
Cons: Breakfast buffet expensive and lacking quality options. Rooms need renovation. Swimming pools are small.
Okay 5.0
Pros: The room is tidy and clean, the beach view is excellent and no other hotel can compete with.
Cons: 1. the staffs kept mistakenly telling me I didn't buy the breakfast everyday. Couldn't the hotel double check the guest's booking information first?! 2. the equipment in fitness room is a bit old and not clean enough.
Good 6.7
Pros: Beach-access was nice but not separating smoking area in the pool side restaurant was not good with kids
Cons: Beach-access was nice but not separating smoking area in the pool side restaurant was not good with kids . . And the carpet was not vacuumed well;;;
Good 7.5
Pros: Facilities are pretty good for families or group
Cons: Hotel need refurbishment
Excellent 8.0
Pros: Good location and big parking space and the staff were all very nice and courteous
Cons: Poor facilities no bottled water everyday we still have to buy outside abd the food for breakfast are all the same everyday.
Fiesta Resort Guam - Tamuning
Rated no. 3
8.2
Excellent 8.2
Based on 2,935 reviews
Details
Reviews

Bar
10.0
Pool
9.2
Wellness
8.6
Location
7.8
Service
7.5
Overall 8.2 Excellent
Based on 2,109 reviews
Bar
10.0
Pool
9.2
Wellness
8.6
Location
7.8
Service
7.5
Pool
9.3
Location
7.7
Amenities
7.1
Service
7.1
Value
6.9

Excellent 8.0
Pros: Management team was responsive and managed the entire place smoothly. It is a popular family oriented hotel filled with lots of overseas holiday makers during this season. But they handled very well:-) we are very impressed.
Cons: As I have suggested to the hotel, it would be great if there are more activities for teenagers.
Pacific Islands Club Guam - Tamuning
Rated no. 4
8.2
Excellent 8.2
Based on 2,109 reviews
Details
Reviews

Beach
9.0
Pool
8.2
Bar
7.8
Location
7.6
Food
7.5
Overall 7.9 Good
Based on 4,185 reviews
Beach
9.0
Pool
8.2
Bar
7.8
Location
7.6
Food
7.5
Beach
8.7
Pool
8.4
Food
7.6
Service
7.6
Location
7.2
Pool
8.0
Location
8.0
Service
7.8
Food
7.5
Room
7.1
Beach
9.1
Location
7.4
Service
6.9
Room
6.5
Cleanliness
4.9

Excellent 10.0
Pros: Pool slide
Excellent 10.0
Cons: The only issue I had during my stay, was that my booking came with breakfast, and I didnt get my coupons until my checkout day. I stayed there two nights. Also, the breakfast coupons were expiring that day also, so I had 4 coupons to use that one day.
Good 6.0
Pros: A good hotel.... but surprised that this is a Hilton. Do not expect Hilton quality. But, good things! Room was clean and comfortable, staff were friendly (if inattentive), and it was useful to have a car rental service in the hotel.
Cons: The hotel simply needs some attention. It felt like a budget hotel with a Hilton name attached. Didn't seem like a luxury hotel, and certainly not worth the price tag attached. In the room, the carpets were faded, lighting was in strange places (it was clear that the lighting/ outlet set-up was for a different bed arrangement, outlets/ reading lights were far from the bed etc) Staff were slow and inattentive, but very friendly and helpful when you could get their attention. The bar/ restaurant in particular seemed understaffed. The pool is fine, but limited sunbeds mean that you can rarely sit next to it. Our stay was fine/ pleasant/ certainly not bad, but don't expect Hilton quality here.
Excellent 10.0
Cons: Nothing
Excellent 9.0
Pros: The Buffet is great. The diving devices can be rent in the hotel. It is very convenient The view is really fantastic.
Cons: But it is a little far from the airport.
Excellent 8.0
Pros: The employees are very kind. and the bed is very comfortable.
Excellent 9.0
Pros: good price good experience
Okay 4.0
Pros: The staff's were very kind.
Cons: One of the rooms that I reserved was not ready at 4:00pm. We had to wait for an hour for it.
Excellent 9.0
Pros: Ocean view, swimming pool, location, room size
Cons: I met the insect..
Mediocre 3.0
Pros: Food was great
Cons: We stayed at premier tower 13th floor and it was noisy, I don’t know if it’s from the airconditioning or the generator, me and my husband hardly slept at all
Okay 5.0
Pros: ocean view and pool and jacuzzi
Cons: hotel front desk manager i dont know why she is in charge of hilton manager.
Excellent 9.0
Pros: Nice view. Accepted prior request(ex. connected room and a baby bed)
Cons: Location is a little bit far from main road.
Hilton Guam Resort & Spa - Tamuning
Rated no. 5
7.9
Good 7.9
Based on 4,185 reviews
Details
Reviews

Location
8.8
Service
8.2
Room
7.3
Cleanliness
4.3
Amenities
0.0
Overall 7.7 Good
Based on 73 reviews
Location
8.8
Service
8.2
Room
7.3
Cleanliness
4.3
Amenities
0.0

Guam Airport Hotel - Tamuning
Rated no. 6
7.7
Good 7.7
Based on 73 reviews
Details
Reviews

Beach
9.7
Value
8.8
Location
7.4
Comfort
7.2
Room
7.2
Overall 7.6 Good
Based on 330 reviews
Beach
9.7
Value
8.8
Location
7.4
Comfort
7.2
Room
7.2
Beach
9.8
Value
8.9
Location
7.6
Service
7.5
Room
7.3

Good 7.5
Pros: Value for money. Good for big family, with 3bedrooms and 2 bathrooms.
Cons: Fan of both bathrooms were so noisy. Need some improve.
Mediocre 3.0
Pros: Location, location, location. The facility is situated on a beautiful beach with 5 star views. Minutes from downtown, shopping and tourist areas. 15 minutes from the airport.
Cons: The whole facility was run down and in need of a major renovation. The rooms, while spacious, needed a upgrading. The guest bathroom toilet leaked continuously and the ceiling was water stained and dripping water from the unit above. The stove was filthy and the refrigerator rusting inside. Maintenance and housekeeping staff were pleasant and responsive to minor issues (changing a heating ring on the stove) but we’re overwhelmed with larger maintenance and cleaning issues
Good 7.1
Pros: Location was great. Room / balcony overlooked the ocean and part of northern Guam. Not crowded with tourist or traffic. Staff was friendly. House keeping was great. Always available and willing to help. All the rooms were spacious. Loved the layout of the 3 bedroom unit. T.V. monitor could be bigger in the living room. Beds were comfortable. Loved the balcony as well. Used it every day and night. Had an excellent ocean view from the master bedroom as well. Was Very Happy about this. Kitchen was equipped. Do need to provide operational instructions for the conventional oven above the stove. Way too many buttons to try and operate. Lots of covered parking (including underground) available for the bad weather that the Island has (rain or shine).
Cons: No store or restaurant available. Need one for bad weather days to buy everyday necessity or be able to dine in as well. Checked in with no phone available for the first day and a half. The toilet in the master room was leaking waste water from the bottom each time we flushed. Very unhealthy. We reported this the early part of the evening on the first day we had checked in. Maintenance came up and informed us that he would report it to be looked at the next day cause it will require two people to lift and remove the toilet (heavy) and investigate and fix the problem. Took 4 days for maintenance to fix it. Not sure why? At the meantime, we were told to just put Hotel Towels around the rim to prevent the waste water from flooding the bathroom floor. Wasted good towels because of this. Water that was leaking out turned the white towels to yellowish with a bad scent each day. Lived with this for 4 out of the 6 days we stayed there. Once it was fixed, everything was fine. Unfortunately we were already leaving the following day.
Excellent 10.0
Pros: The room was amazing; very spacious! Beach located right behind it! Will definitely recommend!!
Alupang Beach Tower - Tamuning
Rated no. 7
7.6
Good 7.6
Based on 330 reviews
Details
Reviews

WiFi
9.3
Value
8.6
Location
8.5
Service
8.1
Cleanliness
6.7
Overall 7.5 Good
Based on 425 reviews
WiFi
9.3
Value
8.6
Location
8.5
Service
8.1
Cleanliness
6.7
Location
8.2
Service
7.9
Room
5.8
Vibe
1.6
Location
8.6
Service
7.7
Comfort
7.0
Room
6.0
Location
8.6
Service
8.4
Cleanliness
6.9
Comfort
6.7
Room
5.6

Good 7.0
Pros: Sorry there no breakfast. The spa area was under renovation.
Cons: No Breakfast
Good 7.5
Pros: Convenient location (close to the airport)
Cons: Will appreciate if they had a wheelchair
Okay 5.0
Pros: comfortable beds, free fast & reliable Wi-Fi, good location
Cons: renovation work was a bit distracting
Okay 4.0
Cons: Bathroom vent fan didn't get fixed after two weeks of repeated requests. Room AC unit squeeked incessantly and was not repaired after several requests. Room faced a busy road. A CBD shop was being built under our room after 10PM.
Good 7.9
Pros: friendly staff
Cons: airport shuttle is reportedly free, but has very limited hours
Excellent 8.0
Pros: the room is big. There are lots of parking lot. Near to GPO.
Cons: The towels are given not enough. But will be provided after asking the staff. the hair dryer did not work at all.But will be provided after asking the staff.
Good 7.1
Pros: Location
Cons: The room.
Excellent 8.0
Pros: Hotel is close to the airport.Taxi Rides are expensive in Guam.The hotel shuttle to the airport is $12.00 There is a free shuttle to the beach There are no food services. Staff was pleasant and helpful
Cons: No breakfast available.No free airport shuttle.No free coffee in the rooms
Excellent 8.5
Pros: Super comfortable and spacious bed. Blackout curtains. Central location, near food options & a convince store, but away from the overcrowded tourist area. Don't know if it was a "seasonal special" (or always)- but members of their corporate rewards program have (had) the option for late (1500) checkout. Very helpful & friendly staff.
Cons: The location of the toilet paper holder seems oddly located- essentially behind you; had to do a sitting (on the toilet) twist. The rooms are off a central (un-air conditioned) space, so until you get to your room- it is still warm.
Good 7.0
Pros: All staffs were friendly and service minded, which is hard to see in any current Guam hotel. Also the room cleanliness was well maintained.
Cons: Hmmm...for the price i paid,,,it was perfect on all my visit here at Days Inn
Excellent 10.0
Pros: Close to airport. The staff was very accommodating. Our super late check in was smooth. The room was spacious. Beds were clean and comfortable.
Cons: One pillowcase had an old stain, should be discarded. Issues getting hot water in the shower.
Excellent 10.0
Pros: Location & the accommodation
Cons: The staff were AWESOME!
Days Inn by Wyndham Guam Tamuning - Tamuning
Rated no. 8
7.5
Good 7.5
Based on 425 reviews
Details
Reviews

Location
9.0
Value
8.5
Pool
7.3
Service
6.8
WiFi
6.8
Overall 7.4 Good
Based on 718 reviews
Location
9.0
Value
8.5
Pool
7.3
Service
6.8
WiFi
6.8
Location
9.3
Value
8.8
Comfort
7.1
Room
6.8
Service
6.5
Location
8.7
Value
8.3
Service
6.5
Comfort
5.7
Room
5.6
Room
5.6

Okay 5.4
Pros: Good location along Pale San Vitores in front of Fiesta Hotel. Just a few minutes drive to K-Mart, Ypao Beach, and ABC store. The unit has 2 toilets & bath/shower. Spacious & well ventilated unit. Love the fact that villa has a balcony & large windows.
Cons: Rundown. Needs lots of repairs. Nicer condition in photos but not in reality. Door of our unit was warped & the lock was difficult to open. Beds were not comfortable. Window sill, exhaust vents were stained. There were on-going repairs in another unit which made a lot of noise & debris. Rooms were not cleaned regularly. Furniture must be updated/refurbished.
Good 6.0
Pros: Two bathrooms.. aircon cold. Staff very very nice .
Cons: Old rooms. Amenities only basic and given only once during your stay. No in house resto. No life guard in pool
Good 6.0
Cons: It rains very often in Guam, the ceiling was dripping water and more water was leaking in through the wall.
Okay 5.0
Pros: The rooms has two sets of shower and sink to accommodate more numbers of people staying in the room. The fact that we had our own bed was the best. Last , the receptionist were friendly and open for directions and other questions.
Cons: The buildings are very old and probably close most of the time causing the pressure to built up in the rooms. We experience a lot of noises at night, which my co workers thought there was ghost in our room. The hotel need to renovate the rooms, they look so old and unclean, the bathroom tub and sink is always clogged after we use them. The hotel also need a walkway with roof so we don't walk on the rain to our room.
Okay 4.0
Pros: Spacious and perfect for family
Cons: hallway floor always wet. Part of inside of the room was always wet too. We booked pool view but was given building view.
Excellent 8.0
Pros: Walked each day to breakfast and the weather was nice. the grounds were very clean and kept up nicely.
Cons: a wider bed and bigger ice bucket would be nice.
Good 7.0
Pros: Good lo action,clean but self catering facilities were a little scratchy. No proper utensils kettle or toaster so limited cooking ability. Rest of place was good
Cons: Cooking facilities
Okay 4.0
Pros: We liked how the room was spacious and there were two bathrooms
Cons: The room was not really clean. When we opened the balcony door all the dust from underneath the bed flew out and when we looked underneath it was horrible.
Excellent 9.0
Pros: No bugs which was great, very big rooms for one person for that price so it was a very pleasant stay. Restaurants were quite close to the hotel so it was good. Except very few, most of the staffs are very kind and friendly and they really loved to help me out (one staff tried very hard to help me to find how to go to the certain bar, the sightseeing location and how to get to hagatna, etc, and other staff was very fluent in English so whenever I had problem and when I asked her, she kinda helped me out quickly.).
Cons: The night I arrived, I kinda had trouble because I couldn't find my room and its building and I had some trouble with my phone in order to get it working in Guam but the nightshift staff at front office at that time was no helpful at all, whatsoever. So I had to get down from the building I was at after wandering around my room to get some help by asking the bell.taxi nightshift staff who led me to its building and the room which was very nice of him. I thought the hotel would be close enough to get to the tour sites but I had to walk more than 20mins to get to.
Garden Villa Hotel - Tamuning
Rated no. 9
7.4
Good 7.4
Based on 718 reviews
Details
Reviews

Value
8.7
Location
8.7
Service
7.6
WiFi
7.0
Comfort
6.7
Overall 7.1 Good
Based on 3,529 reviews
Value
8.7
Location
8.7
Service
7.6
WiFi
7.0
Comfort
6.7
Beach
9.3
Location
8.9
Value
8.8
Service
6.9
Comfort
6.8
Location
8.8
Value
8.5
Service
8.2
Food
6.8
Room
6.6
Beach
9.2
Location
8.9
Service
7.1
Room
5.6
Amenities
2.8
Location
8.3

Okay 5.8
Pros: Location! Location! Location! Perfect for family and easy access to the beach!
Cons: Hotel was run down. Old fixtures. Uncomfortable seating and not good use of space in the suite living room. Paint peeling in bedroom. No coffee machine. Elevator was extremely slow.
Excellent 9.2
Pros: Next to great beach and walking distance to preferred places
Excellent 8.0
Pros: I liked that it had free parking and close enough to beaches and other locations, and alot of message spot in the area and about 10 mins walk from downtown which was a huge plus for me. Family friend.. kids ages 12,10, and 9
Cons: Well the rooms was a little out dated but I think that's how GUAM hotels all are.
Good 7.0
Cons: There was only one elevator working at the time, so the wait time was long. Also, I couldn't find an ice machine on any of the floors.
Okay 4.6
Pros: The staff was extremely great.
Cons: The hotel is horrible as far as conditions mildew stains all over the bath tub, beds are extremely hard very and out dated.
Excellent 9.2
Pros: It’s located conveniently near the zoo, beach, and shopping area
Cons: The staff at the JEJU lounge at the lower lobby were SO MEAN to me. First I waited forever because I was told they were in the toilet, when they finally showed up they seemed so uninterested in helping solve a simple questions I had regarding a flight reservation. It was a guy (Korean). Never use their service! The hotel staff were very friendly and nice people though
Excellent 9.6
Pros: The staff is very nice
Cons: A little bit old
Okay 5.8
Pros: There are located near beach that was great. And Nobody in the there pool.
Cons: Elevator was so slow and 24h convenience stores are pretty far by walk especialy at night in my case. And the card key is doesn't work oftenly and i had to go front desk but elevator was not come.. really eventhough i am on busy.. that was terrible .
Excellent 8.8
Pros: The location was fantastic and the size of the room (and amenities!) was perfect!
Cons: The room had water damage and needed a fresh coat of paint really badly. Also the shower had the most intense water pressure I've seen before and it hurt to use.
Excellent 8.0
Pros: The staff were helpful and accommodating. They try to do their best to address my concern. This is my second time going there and found it a satisfying place to stay.
Cons: The complimentary bottled water is only good for check in! I stayed 3 nights and when I asked for the refill, the answer of the housekeeping is they only give the complimentary during check in. I found it unreasonable.....
Holiday Resort & Spa Guam - Tamuning
Rated no. 10
7.1
Good 7.1
Based on 3,529 reviews
Details
Reviews

Breakfast
10.0
Food
9.5
Location
9.2
Value
8.8
Service
8.4
Overall 6.9 Good
Based on 569 reviews
Breakfast
10.0
Food
9.5
Location
9.2
Value
8.8
Service
8.4
Location
9.1
Value
8.2
Service
8.2
Room
5.5
Vibe
3.8
Location
9.0
Value
8.8
Service
8.1
Cleanliness
6.7
Room
4.0
Location
9.2
Value
8.9
Service
8.8
Room
4.7
Location
9.2

Good 6.7
Pros: Staffs were very nice.
Cons: Room is too small Bathroom bathtub is very small
Good 7.5
Pros: AC was good. Location was excellent. ABC store nearby was great.
Cons: TV was kind of small. Double and single bed combo was kind of tight with space.
Excellent 8.8
Pros: Free parking, convenience store on the ground floor, centrally located, 5-15 minutes to everywhere, receptionist was kind enough to let us check in early given that we arrived at 5am-ish (but had to wait until 7am but no biggie as KMart is open 24 hours)
Cons: Anteroom leading to Hotel from parking smells of cigarette :(
Excellent 8.0
Pros: A well-located hotel, you can walk to the restaurants and bars on the Tumon tourist strip, about 1 kilometer away. There is a pool on the 3rd floor that looked nice but I didn't try it.
Cons: As with many hotels in Guam, the rooms are dated. I was prepared for this so I wasn't shocked. Housekeeping staff did a good job however of keeping it clean.
Excellent 8.0
Pros: bus stop is just a minute or two walk from the hotel, so very accessible going to Micronesia Mall, GPO and other places 20usd taxi fare from the airport in the early morning complimentary voucher for coffee either in ABC convenience store or the coffee shop beside the hotel entrance
Cons: complimentary two bottles of water is per booking reservation and not replenished everyday. so for my reservation of 5N4D, I got a total of two bottles of water only (although there's an ABC convenience store beside the hotel entrance where you can buy water) bath tub had no handle bars or anti-slip mat
Grand Plaza Hotel - Tamuning
Rated no. 11
6.9
Good 6.9
Based on 569 reviews
Details
Reviews

Beach
9.1
Value
9.0
Location
8.8
Food
8.5
Service
7.2
Overall 6.8 Good
Based on 1,110 reviews
Beach
9.1
Value
9.0
Location
8.8
Food
8.5
Service
7.2
Value
9.5
Beach
9.1
Food
8.9
Location
8.5
Breakfast
7.5
Value
9.2
Location
8.8
Service
7.7
Comfort
5.2
Room
4.7
Location
8.9
Value
8.7
Service
7.1
Room
4.2
Cleanliness
3.9

Excellent 8.0
Pros: Access to beach and location
Cons: It appears old. The bathrooms and hallways need to be updated
Mediocre 3.0
Pros: Proximity to the airport and beach. Free Parking.
Cons: The entire building was very outdated, rundown and VERY dirty. The Internet was very slow and did not work in the room.
Good 7.0
Pros: There are lots of parking lots. It is not far from DFS with driving for about 5 mins.
Cons: The TV is old. The swimming pool is not a lot. The beach is just a little one.
Okay 4.2
Pros: Free detegent for the laundry.
Cons: The room carpet is dirty. The toilet is dirty. Old hotel. Breakfast is not good.
Excellent 9.2
Pros: We had a great stay!
Okay 5.0
Pros: Good location
Cons: Unfriendly staff
Good 6.7
Pros: Location and staff
Cons: Unkempt areas.
Good 7.0
Pros: Lobby and room were spacious. Good location, near a commercial area (restaurant and convenience store) and bus stop. Water station and microwave was readily available at the lobby (which was new to me, but i guess it catered to other asians such as koreans and japanese where we benefited too). Complimentary champagne and snacks during the new year countdown.
Cons: Few selections during buffet breakfast. Complimentary bottled waters in the room were not regularly replenished though we keep getting new bath towels. I made a reservation for airport transfer. The pickup was smooth however the drop off was a little disappointing. I made a reservation via the hotel's email adddress which they confirmed. I verified the drop off 1 day before our departure because we are supposed to leave the hotel by 4am. However upon checkout the drop off information was not reserved accordingly. Luckily there was an available concierge that early morning. Also they havent even billed us on the transfers and had to remind them if it was charged already. I suggest to have brochures of the bus stops/shuttle service readily available in English a well because there are other guests aside from Korean and Japanese who are billeted there. Carpet, wall paintings, area going to the pool needs to be refurbished. Signage of Marriott was even visible in the elevator buttons (maybe it was under Marriott before?) Its just a pity that with such huge area management werent able to maximize and maintain the facilities.
Okay 5.0
Pros: Staff was friendly enough. Beds were comfortable, room temperature was good, and room felt and looked clean.
Cons: Amenities are dated, no convenience store on property, entire property needs major facelift, front desk staff could be trained to be more accommodating or helpful.
Okay 5.0
Pros: The pool was nice. Beach access was great.
Cons: Run down. Bathtub was rusty, very low water pressure,balcony door was broken, the bathroom light wouldn't always turn on, the carpet was old and loose, glass cover that sat on the nightstant that wasn't attached, outlets didn't work. moldy.
Okay 5.0
Pros: Room had a large balcony and a beautiful unobstructed ocean view.
Cons: The room itself. JR suite was the size of a regular room and looked old. Bathroom was cramped. End up hitting the toilet when you open the bathroom door. Bidet may have been an afterthought. Thermostat didn't work well. Room svc menu was dirty.
Poor 1.0
Pros: Nothing! Hotel is extremely dated and dirty. Felt like I was staying in a seedy motel
Pacific Star Resort & Spa - Tamuning
Rated no. 12
6.8
Good 6.8
Based on 1,110 reviews
Details
Reviews

WiFi
10.0
Location
7.7
Service
7.4
Beach
5.0
Comfort
4.1
Overall 6.7 Good
Based on 533 reviews
WiFi
10.0
Location
7.7
Service
7.4
Beach
5.0
Comfort
4.1
Service
7.6
Location
7.4
Room
2.6
Cleanliness
2.0
Service
7.3
Comfort
3.9
Room
2.3
Cleanliness
1.8
Location
8.1
Room
2.4

Excellent 9.2
Pros: Great location across the street from Saipans little night life.
Cons: There were no water bottles stocked in the room. They offer water, but you need to go to the front desk to pick them up.
Excellent 10.0
Pros: Very clean and staffs were friendly and accomodating.
Cons: The elavator is slow.
Excellent 8.0
Pros: Rooms was very comfortable and front dest staffs were very nice and helpful.
Cons: Room cleaning was not what I expected. Trash was not taken out every day, Coffee and sugar was not filled the whole time so I had to ask front dest.
Excellent 10.0
Pros: Convinient place, clean, and Staff are wonderful...very helpful.
Cons: None so far.
Excellent 9.0
Pros: I liked how the staff would smile as we walk in, and how when we had questions they would happy assist us.
Cons: The parking lot.... it could use a bit more light.. as a girl its kinda scary walking alone they're at night..
Good 7.0
Pros: Didn't try it!
Cons: None
Excellent 10.0
Pros: Online reservation was easy. Place was clean ad my room was great.
Okay 4.0
Pros: We did not have breakfast, was that supposed to be part of the deal? If so we were not told. They allowed us to check in 2 hours early. That was about it on the "good" list for this hotel.
Cons: Sheet had long dark hair on it (my hair is short and blonde), feathers stuck up through the sheet and pinched. Did not have a remote for the TV, called for a remote and brought it but it didn't work. Called front desk and they said we had to come down and get batteries. Did that and remote still didn't work. Called front desk and they sent maintenance up to discover it was the wrong remote for that TV so they found another for us. Housekeeping unlocked door and walked in without knocking, she had been told room was empty. Room did not have a hair dryer although advertised all rooms have hair dryers. Called front desk and they said they would find one. 30 minutes later called and said forget it, hair was already dry. Something weird with power outlets, phones and computer would not charge. Parking was terrible, very few spots for the size of hotel. Many things in bathroom falling apart including exhaust fan falling out of ceiling. I have stayed at this hotel several times in the past and it was never this bad. I don't know if they are under new management, but would not recommend this place! There are other much better hotels in Guam around the same price.
Excellent 8.0
Pros: Great friendly service Comfortability of room.111 Q
Cons: People sitting smoking by sidewalk People drinking outside the parking lot at night Person walking drunk in hallway No presence of security personnel
Wyndham Garden Guam - Tamuning
Rated no. 13
6.7
Good 6.7
Based on 533 reviews
Details
Reviews

Location
9.1
Value
8.6
Food
8.3
Comfort
7.0
Service
6.7
Overall 6.7 Good
Based on 1,342 reviews
Location
9.1
Value
8.6
Food
8.3
Comfort
7.0
Service
6.7
Location
9.2
Value
8.9
Food
8.5
Comfort
7.0
Service
6.4
Location
8.9
Value
8.6
Comfort
7.2
Service
6.5
Room
5.2
Location
9.3
Service
7.3
Comfort
7.1
Room
4.9
Amenities
2.5
Location
9.3
Room
4.6

Okay 4.0
Cons: the staff were not as welcoming, i put a special request to have extra bath towels and extra pillows since i booked my reservation and when i got there, i had to request 3 times for those items. the tv kept blacking out on some channels and it was a block tv. there was only 2 outlets available for use which was on the other side of the room by the window.
Okay 5.0
Pros: the location is perfect which is accessible to beaches and transport
Cons: hard to request favor to your staff(room service)
Excellent 9.0
Pros: 1. the views from the second room assigned to me 2. there is a good selection of restaurants in the hotel 3. the manager was able to place me in a much nicer room
Cons: The first room was one floor above the lobby and gave me a view of only the parking lot. Also it had water leaking from the ceiling over the tub. Although the manager saw another room available for me, the front desk clerk said none were available.
Mediocre 2.8
Pros: I liked that my company was able to book a hotel for the 3 weeks I was spending in Guam. This was the only option available. That's should've been a clue.
Cons: First, the air con spits out water constantly. If you shut off the air con, mold starts to grow in your room. You can't open the windows to air out the room. During a tropical storm the wood surrounding the windows was saturated with water and started raining in my room... eventually adding to the mold. Most of the staff were nice. I never accepted room service for cleaning but they would give me anything but water. For some reason they refused to provide any more bottled water than the initial two bottles. For the thousands of dollars my room cost, I would think a few bottles wouldn't be a problem. If you have them shuttle you to the airport, pay at reception. My airport driver pocketed $5 when I wasn't looking and claimed I hadn't paid him the full amount for shuttle service. When I counted my money at the airport I realized what he had done. Summary: I've stayed in Cambodian an Laotian hotels that were better maintained at a third of the price.
Good 6.5
Pros: Staff was extremely friendly and accomadating and the location was great in Tumon. The rooms were fairly large.
Cons: Internet service needs to improve. Half the time it was down or intermittent. Also, the air conditioning system is in need of repair the rooms humidity was extremely high and always felt the room was wet and moldy smelling. The facility also needs some repairs and upgrades.
Mediocre 2.0
Cons: There is no shuttle. My emails prior to arriving were never answered. At check in I asked about transportation back to the airport. I was told it was a five minute walk. I do not recommend this hotel for female travelers.
Good 7.0
Pros: The rooms are clean but the beds are quite old and need to replaced with newer and better quality beds ans beddings. The room size is comfortable. The bathroom is clean and set up well. However, some toiletries were not placed in the bath room.
Cons: Nothing
Excellent 9.0
Pros: The rooms weren’t so bad. It looked old, but in a way it looks well maintained. Not much a view with the room I had.
Cons: The clerks up front. They weren’t inviting just because I looked younger than my age.
Excellent 10.0
Pros: Everything was on point especially the price!
Cons: Just how far the walk the room was
Poor 1.0
Pros: The hotel location is central and conveniently nearby all the stores, restaurants, and beaches. Parking was adequate
Cons: The room was definitely what we expected. Furniture was dilapidated; there was mold and dust that triggered my allergies; bed was uncomfortable; toilet door was jammed and couldn't shut; maid entered the room without consent; was charged $5 for lost key
Excellent 9.0
Pros: People are awesome!
Cons: No, everything went smoothly and professionally.
Excellent 10.0
Pros: The view and friendly services.
Cons: None
Royal Orchid Guam Hotel - Tamuning
Rated no. 14
6.7
Good 6.7
Based on 1,342 reviews
Details
Reviews

Beach
9.4
Bar
8.7
Food
8.3
Location
8.2
Service
7.0
Overall 6.5 Good
Based on 1,391 reviews
Beach
9.4
Bar
8.7
Food
8.3
Location
8.2
Service
7.0
Food
7.6
Location
7.6
Service
6.8
Breakfast
5.8
Comfort
4.2
Beach
9.5
Location
8.5
Food
8.4
Service
7.4
Pool
7.3
Beach
9.6
Food
8.4
Location
8.1
Value
6.9
Service
6.7
Room
2.7
Amenities
2.5

Mediocre 3.8
Pros: Location
Cons: Room stank of wet carpet or damp that’s still clinging to my clothes even after 2 days since leaving, beds uncomfortable, room noisy AC fan worn out and noisy (to a point where it cannot be used) in general, tired worn out smelly noisy rooms, unhelpful staff was a big deal to get some towels!
Mediocre 3.1
Pros: Good location on the beach front Next to Shirley's Coffee Shop which has great food
Cons: VERY poor maintenance of the property, for my room: - the lightbulb on the desk didn't work - the AC was dripping water onto the floor - the queen bed was put together with two UNEVEN single beds - the TV was from the 80s - Wifi was so slow, almost unusable, and guests had to get a new passcode from the hotel frontdesk every day, excuse me?! Usually I'm a "you get what you pay for" guy, but this "hotel" is absolutely NOT worth the money. Will never come back again. (To set the right context: I'm a frequent traveler, staying 200+ nights at hotels every year. And I have been to Guam three times, each time staying at different hotels.)
Good 7.4
Cons: Appliances need an upgrade. Old microwave, tv, etc. AC Unit, although supposed to be adjusted manually, it can only be turned off. Ran out of hot water. Jacuzzi doesn’t work. Great friendly staff and location.
Good 6.0
Pros: Beautiful pool and hot tub with a great view. Pool cleanliness not yhe best.
Cons: King size bed i think was two twin beds put together. Common areas were nice enough, but the rooms need updating. My room had a do it yourself paint job on the furnature with a CRT 15" television. Additionally all the ice machines were out of service. Guess you get what you pay for with a cheap waterfront room. Generally tolerable.
Excellent 10.0
Pros: The staff go above and beyond, love this place
Okay 5.0
Pros: Location. Beach
Cons: WiFi is terrible. Can’t work.
Good 6.0
Cons: No telephone linen and drinking cups
Okay 4.2
Cons: Better bath towels. Cleaner bed sheets without pieces of red rice crumbs.
Good 6.0
Pros: The view and the relaxing beach.
Cons: The ice machine was not working. Some of the rooms smell like smoke.
Excellent 10.0
Pros: The room itself and the service that we got especially the house keepers...
Cons: The balcony , and the pool was slimy and dirty
Mediocre 2.0
Pros: The lacation and Oceanfront view was nice.
Cons: Everything else..... Room was dirty, no microwave hairblower or coffee machine. All furniture was old and broken.Matress was old dirty and broken. Bedsheets were torn. Bathroom was Old and dirty. Roomservice was bad. No operational service phone. Old TV with bad picture quality. Hotel had a bad smell of bugspray. Walls in hotel were dirty and faded. Amendeties were all out of service. Gym was closed. Pool water was dirty. I can go on and on.............. Overall horrible.
Okay 4.2
Pros: It was close to the beach
Cons: The furniture was old.
Hotel Santa Fe Guam - Tamuning
Rated no. 15
6.5
Good 6.5
Based on 1,391 reviews
Details
Reviews

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