5 stars
Shangri-La Sydney
Photos of Shangri-La Sydney
Overview
Boasting impressive views of the Sydney Harbour Bridge and the Sydney Opera House, this charming hotel is a brief stroll from Wynyard Railway Station. It features a swimming pool, a Jacuzzi and free Wi-Fi.
Guests can enjoy a range of massage treatments and beauty therapy at the on-site day spa, CHI, The Spa. It also offers child-minding services, a currency exchange and a reception that is available 24 hours a day.
All the rooms at Shangri-La Sydney feature an in-room safe, a seating area and a flat-screen TV. They each offer a DVD player, a desk and a bathtub.
Shangri-La Sydney offers a variety of in-house dining options with Altitude and Blue Bar on 36. Room service is also available during certain times.
The hotel is close to the area's well-known attractions, including the Sydney Harbour Bridge, the Sydney Opera House and Martin Place, which are within walking distance. It is also not far from The Rocks and Circular Quay.
Latest deals for Shangri-La Sydney
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Shangri-La Sydney
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
General
- Window
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Landmark view
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Spa bath
- Toilet
- Toothbrush
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Spa and wellness centre
- Massage
- Sauna
Kitchen
- Electric kettle
- Kitchenware
- Kitchenette
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
Accessibility and suitability
- Hypoallergenic
- No smoking
- Designated smoking area
- Disabled access
- Lift
- Accessible by lift
- Upper floors accessible by lift
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Breakfast in the room
- Dining table
Bedroom
- Extra-long beds (> 2 metres)
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Radio
- TV
- Smartphone dock
Parking and transportation
- Parking
- Private parking
- Valet parking
Laundry
- Ironing service
- Trouser press
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Things to do
- Bicycle hire
Fitness
- Fitness centre
Reviews of Shangri-La Sydney
8.5
Very good
3785 verified ratings
Wonderful
2206
Very good
557
Good
437
Okay
195
Fair
177
Mediocre
74
Poor
139
Guests say
Overall, guests appreciated the hotel's location and stunning views, particularly mentioning the proximity to attractions like the Opera House. Service received high praise, with many guests noting the staff's attentiveness and helpfulness. However, there were significant concerns about cleanliness, especially in the bathrooms, and some guests felt the hotel was disorganized or in need of refurbishment.AI-generated from customer reviews
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Score by provider
8.5 out of 10
2410 reviews
8.3 out of 10
54 reviews
9 out of 10
13 reviews
7.9 out of 10
16 reviews
9 out of 10
10 reviews
Pros (+) Excellent staff with one exception in lounge/bar on 36th floor. Waiter addressed me as "Boss", failed to give menu, did not mention kitchen was closed until I ordered and did not get drinks in timely manor. His poor performance stands in stark contrast to the rest of the staff. Good breakfast buffet and health club.
Cons (-) Better lounge experience
Pros (+) Room
Cons (-) Poor check in service
Pros (+) with good price this hotel was far the best hotel I've ever stayed. Staffs were super nice. I told at the front that it is the first day of my honeymoon, they gave me a room with better view (maybe?) I mean, superb view with both harbour bridge and Sydney opera house. They even sent us complementary champagne and a box of chocolate. Loved it so much! thank you Shangri-la staffs!
Cons (-) Nothing I didn't like
Pros (+) • Exquisite Views/High Floor • My Package included Breakfast, Tea Time & Drinks/Snacks • Friendly Service • Great Accommodations • Close to the Ferries • Luxury Feel
Cons (-) • Exterior is dated
Pros (+) They food and service were good on the Horizon floor.
Cons (-) We were traveling with our 12 year old,who is very well behaved. We were told by our waiter that the 7:00 hour was drawing near and my son would have to leave the lounge. Which we obeyed every night and made our son leave the lounge. But on our third night, for some arbitrary reason,the horizon lounge manager let other children stay in the lounge passed the curfew hours, after he had requestied ou...
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Pros (+) The Customer Service provided.
Pros (+) Horizon Club views Excellent staff
Cons (-) Having to leave
Pros (+) Breakfast buffet was sumptuous.
Pros (+) My husband and I had a fantastic one night getaway. It was amazing, service outstanding and relaxation perfect.
Location
176 Cumberland Street, Sydney, NSW 2000
What's nearby
- Museum of Contemporary Art281 m
- Circular Quay0.4 km
- The Rocks Markets0.4 km
- Sydney Opera House1 km
- Royal Botanic Gardens1 km
- Pitt Street Mall1 km
- Sydney Tower1 km
- Sydney Harbour Bridge1.1 km
- Queen Victoria Building1.2 km
- St Mary's Cathedral1.3 km
- Art Gallery of New South Wales1.3 km
- Hyde Park1.4 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Shangri-La Sydney
Low season | January |
|---|---|
High season | December |
Average price (weeknight) | $459 |
Average price (weekend night) | $519 |
When to book a room at Shangri-La Sydney
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price