Pros (+) Fabulous buffet breakfast
5 stars
Hilton Sydney
Photos of Hilton Sydney
Overview
Hilton Sydney boasts the city's largest health club and is equipped with premium amenities such as a beauty centre, Jacuzzi and sauna. It is set in Sydney’s vibrant nightlife district, which is only a few minutes walk from Sydney Tower.
This award-winning hotel offers 24-hour room service, a rooftop terrace and a heated pool. For a quick and effortless check-in and departure experience, guests can benefit from the express check-in/check-out kiosk. A tour desk is in-house and Wynyard Railway Station is within a 10-minute walk, making it convenient for guests to discover the local area and its attractions.
The chic rooms are air conditioned and feature a mini bar, a refrigerator and a spa bath. All have a bathroom that provides slippers and bathrobes.
Guests of Hilton Hotel Sydney can enjoy a beverage at Marble, after enjoying a meal at French. Eateries at the hotel include Caffe Chino and Glass Breakfast. Those staying at the property can relax and enjoy a beverage at the wine bar.
Situated within a short walk of Hilton Hotel Sydney are St Mary's Cathedral, Darling Harbour and Hyde Park. Guests can also visit the Australian National Maritime Museum.
Latest deals for Hilton Sydney
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hilton Sydney
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee shop
- Valet parking
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24-hour front desk
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Coffee shop
General
- Family rooms
- Sea view
- Seating area
- Slippers
- Interconnected room(s) available
- Telephone
- Privacy curtain
- Storage available
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Disabled access
- Hypoallergenic
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Designated smoking area
Pool and spa
- Spa and wellness centre
- Spa
- Hot tub
- Indoor pool
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
- Private parking
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bathroom
- Shower
- Spa bath
- Toilet
- Bathrobe
Things to do
- Bicycle hire
- Casino
- Beauty salon
- Night club
Bedroom
- Feather pillow
- Alarm clock
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Fitness
- Fitness centre
Reviews of Hilton Sydney
8.4
Very good
3324 verified ratings
Wonderful
1671
Very good
534
Good
458
Okay
256
Fair
195
Mediocre
94
Poor
116
Summary of reviews
Guests say
Many guests appreciated the great location of the hotel, highlighting its proximity to shops, restaurants, and public transport, making it easy to explore the area. However, a significant number of guests were dissatisfied with the service, describing staff as rude and unhelpful, with complaints regarding the responsiveness of the service team. Cleanliness was also a point of concern, with some guests mentioning unclean bathrooms and overall room conditions that did not meet their expectations. Overall, while the location received high praise, the hotel appears to have serious issues with service quality and cleanliness.AI-generated from customer reviews
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Score by provider
8.3 out of 10
2245 reviews
9.1 out of 10
256 reviews
8.8 out of 10
20 reviews
9 out of 10
18 reviews
8.8 out of 10
8 reviews
All reviews
Pros (+) Breakfast, executive lounge where both amazing! Bed was so comfortable!
Cons (-) Security team is very proactive, I am guessing it’s just the laws in Australia
Pros (+) We stayed in a beautiful Relaxation room on the top floor - L43 (which we selected through the online check-in function through the Hilton app - highly recommended!). All staff we encountered were top notch. While our room was not yet ready at 4 (past the 3pm check in time), we were welcomed to enjoy some nibbles and drink at the Executive Lounge on L36. Soon after, the lounge staff provided us wi...
Cons (-) Our Relaxation room on L43 was situated next to the staff storeroom / goods lifts. As such, could hear the lifts during peak periods - not so much during the later evening. From our room, we could also hear the squeaky doors from across the hall. Perhaps timely for maintenance to give the doors some fine tuning. I would also like to see a better spread of snacks throughout the day at the Executive...
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Pros (+) Great location with excellent facilities
Cons (-) Room and bathroom a bit on the small side
Pros (+) We decided to have a staycation at Hilton Sydney with our toddler. Check-in was efficient where they reminded me of my suite upgrade. Enjoyed our complimentary breakfast at Glass each morning - a wide selection of hot and cold options. Access to Executive Lounge at any time between 6-9 - it can get quite busy during the evening drinks session. MAGIC team were highly responsive when it came to my r...
Cons (-) Not a huge negative, but we were not provided with information regarding the available benefits at Hilton Sydney as a Diamond Hilton Honors member - something I had to confirm by dialling their MAGIC hotline. Breakfast at the Lounge is satisfactory and rates below the likes of Hilton Tokyo in terms of selection and quality - where Tokyo had an omelet station and also self service alcohol even in t...
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Pros (+) Excellent location Clean and comfortable rooms
Cons (-) Room service was ok, but not great tasting Movies list was limited
Pros (+) Staff were helpful and friendly. The pool was well-maintained. It's a really convenient location to shopping and food.
Cons (-) Nothing really
Pros (+) Outstanding and polite service; rooms were serviced as we indicated a desire with the appropriate "light" and excellent Executive lounge!
Location
488 George Street, Sydney, NSW 2000
What's nearby
- Queen Victoria Building66 m
- Pitt Street Mall191 m
- Sydney Tower210 m
- Hyde Park389 m
- St Mary's Cathedral0.6 km
- Darling Harbour0.6 km
- Art Gallery of New South Wales1 km
- Royal Botanic Gardens1.2 km
- Circular Quay1.2 km
- Museum of Contemporary Art1.3 km
- The Rocks Markets1.6 km
- Sydney Opera House1.8 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Hilton Sydney
Low season | January |
|---|---|
High season | October |
Average price (weeknight) | $382 |
Average price (weekend night) | $428 |
When to book a room at Hilton Sydney
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.9 |
|---|---|
Distance to city centre | 0.6 km |
Nearest airport | Sydney Kingsford Smith |
Distance to airport | 8.1 km |