Excellent
8.0
Pros:
Everything else was great, I was told.
Cons:
I booked this accommodation for a guest of mine. My guest has had a bitter experience while checking in. My guest asked if she could use the payment card that is already registered on booking.com and wondered if mariott can charge the card instead of paying at the counter, while checking-in. The check-in staff then pointed at the card machine and apparently said, "you must pay here, here" without answering my guest's question. As if the staff thought my guest had not understood that she must pay and I was reported that the guest had a condescending tone.
Excellent
10.0
Pros:
The big windows and views. Very nice big gym with several areas
Excellent
10.0
Pros:
Marriot is just one of the hotels that I keep coming back to - simply becourse - the level of service and quality of the stay is out-standing. The gym is great place to get your fitness in shape. It has everything. Beds, breakfast, staff.. the fitness room (Gym)
Cons:
No waffles to breakfast ;-)
Excellent
10.0
Pros:
The guy at the front desk (sorry I forgot his name) was really helpful!
Excellent
10.0
Pros:
Everything was excellent at this hotel. I would definitely go back to this one again. The staff were very friendly and helpful. I stay over 50 nights a year at various hotels and this one ranked close to the top.
Cons:
The choice of English TV channels available could be a bit better. Netflix or hbo were not available.
Excellent
10.0
Pros:
Great room, great staff, clean
Cons:
N/a
Good
7.0
Pros:
The staff were very friendly and helpful. The food in the restaurant was very good.
Cons:
The air conditioning in our room did not work. We were too tired to have this addressed after being up for 31 hours We feel that for a 4 star rated hotel, these things should be checked on regularly so this does not happen.
Excellent
8.8
Pros:
The staff very friendly and serviceminded. Nothing was too much to ask for. Nice big rooms. Comfy beds. Relaxing with a bathtub in the bathroom. Big window in the room. Refrigerator in the room. A plus was that u could order special coffee at the breakfast.
Cons:
Breakfast was nothing special. Just a basic boring breakfast. No meatballs, no mushrooms, no cream cheese or nutella. And bad coffee. You expect it to be better than that when you have to pay almost 200SEK extra pp for it.
Good
6.0
Pros:
Clean Room
Cons:
Loation, it is a bit away from city center.
Excellent
9.7
Pros:
Less expensive than being in Gamla Stan or near the big tourist traps. Trails and park right outside the front door.
Cons:
Restaurant menu is limited.
Excellent
10.0
Pros:
Great hotel in great location. Really liked the morning breakfast offering. We used it as our home base for three day visit to Stockholm and could not have been happier.
Excellent
10.0
Pros:
Internet (as long as you are given an access code) Staff was wonderful. Clean. Cleaning staff was great!
Cons:
Internet without an access code is only 5 mbits. Too far from town. Morning breakfast staff on Friday only (out of 7 days) seemed to have no manager. They were loud and wanted us to sit in a specific location so they would only have to clean one place in the dining room. That is unacceptable for a luxury hotel.