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Value for money
Distance to city centre
|Denpasar Bali Ngurah Rai|
Distance to airport
|"The kids club was superb."||(in 5 reviews)|
|"Staff really friendly and helpful."||(in 110 reviews)|
|"Really clean, excellent breakfast, really friendly staff."||(in 88 reviews)|
|"Quite hard beds and rather expensive meals."||(in 2 reviews)|
|"Chose a resort on the beach."||(in 17 reviews)|
|"The resort is split but crossing the road was no trouble."||(in 5 reviews)|
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The absolute plus is the staff, very friendly en client minded.
The place needs to be maintained cleaned and renovated. There were cockroaches in the room, the childrens room in our family room had a mold smell. There was a cockroach ON the pancakes at the childrens breakfast buffet. This is really not ok. Too old, too dirty.
Pool, pool staff and crossing attendant.
Bed was uncomfortable, as the week progressed cleaning of the room became unsatisfactory. I had to ask for water, toilet paper and clean towels. Organised a late Check out, was locked out of room and It was very expensive.
I was happy with the staff's willingness to address concerns.
I was in a villa. Looked gorgeous in the pictures but not the same in reality. The resort lack proper maintenance. The restaurant is the poorest maintained restaurant I have ever seen in my travels. Almost scary to eat there. There is also a cleaning problem. I noticed that the cleaners did no have proper cleaning materials to clean. They have really brought down the Novotel name brand. The pool at the villa looks beautiful but it's a deep pool. Make sure you can swim. If you are allergic to woods or scents, you may not want to choose a villa. There is really no beach here. Even this area is run down.
The staff were lovely and so helpful. The breakfast was good
The bathrooms smelt like sewerage and the room had a smell of smoke. Lots of mosquitos. Bed and pillows too firm. Rooms are run down with water patches in ceiling. There was also a barking dog next door that was in a cage poor thing.
The pool and gym are great. The breakfast is good as well.
Prices for the family room went up so we stayed in a double. Also, all the jetskies and motorboats so close to the beach are really annoying.
Novotel Bali Benoa Hotel & Resort is suitable for a family vacation or romantic gateway in tropical splendor, offer you direct beach access,3 pools,3 restaurants and bars,fitness centre,spa,kids club,tennis court,water sport activities,business centre andfree WiFi. Stay in one of our Balinese style rooms or villas,each with coconut wood interior and surrounded by a tropical garden. Additionally, as part of the MyResorts program, we offer exclusive experiences for ALL members.
based on 461 reviews
Value for money
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Reviews about Novotel Bali Benoa
Most popular landmarks
- Turtle Island 0.7 km
- Bali International Convention Center 3.6 km
- Nusa Dua Beach 3.7 km
- Veteran's Monument 3.9 km
- Pasifika Museum 4.1 km
- Bali Collection Shopping Centre 4.2 km