Guest reviews
Overall rating
7.9
Good
Based on 119 reviews
Cleanliness
8.5
Comfort
8.2
Pick-up/Drop-off
7.7
Value for money
7.4
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Pros
"Staff was friendly and attentive."
(in 1294 reviews)
"Pickup was quick and easy."
(in 125 reviews)
"Thanks for the great service!"
(in 880 reviews)
Cons
"Terrible value and poor customer service."
(in 189 reviews)
"Actually have a car available."
(in 1258 reviews)
"It was a horrible experience."
(in 167 reviews)
Recent reviews
Traveller rating
31
9
6
6
8
Find reviews that mention:
customer service
credit card
car was clean
staff was friendly
great car
pick up and drop
great service
great experience
picked up the car
quick and easy
car available
return the car
great price
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8.4
Pros: Very friendly staff. Uncomplicated processing.
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6.0
Pros: Was provided a car (mini cooper) which is smaller than Peugeot 3008. Then stop upselling customer with another car which is similar size to Peugeot 3008
Cons: Meet or beat the customer expectations
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6.0
Cons: Please provide the list of cars available in a class. For example, I have signed up on Sixt website for Peugeot 300i but i was given smaller mini cooper. Rental agent says it is in same class but mini coopernis much smaller and uncomfortable. Stop upselling once the customer made reservation for a specific class/segment of car. It is not a fair business practice
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8.0
Pros: Helpful staff
Cons: Pick up effectiveness
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3.2
Cons: Even i cancelled my reservation ten minutes later . Sixth cut my money as a cancellation fee. This was disappointment for me .
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10.0
Pros: The rental counter was easy to find. The car was clean and ready to go. The staff is knowledgeable and friendly at drop-off and pick-up. They offered us a "discount" for an upgrade on several different types of cars. We took advantage of this because we had more luggage than anticipated when we booked the car.
Cons: As others have said - we also purchased the extended coverage from Allianz and Sixt had no record of that. However, they did not require that we do so.
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10.0
Pros: The entyer attention
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2.0
Cons: I was charged a security deposit of almost $900 and now have to fight to get it back. Will be filing claim in county court.
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10.0
Pros: Very helpful staff
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5.2
Pros: Drop off was easy.
Cons: I felt scammed—bait and switch. I reserved and paid for my car ahead of time. When I got there they told me I didn’t fill out the form correctly and they didn’t have my car (really? I even had my confirmation email, but this didn’t mean anything). The “solution” was I could pay more for an upgrade.
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10.0
Pros: Drop off was easy. Car was better than I expected
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4.0
Pros: Good car model. Easy drop off.
Cons: Rude staff. Complicated and inefficient pick up process. Which makes an overall performance mediocre when looking at the price of the service.
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Where can I find Sixt hire cars in Zurich?
Top tips for renting a car from Sixt in Zurich
- Economy car hires from Sixt in Zurich are around 42% cheaper than other car types, on average