8.0 Excellent27 Jun 2022
drop off at Munich airport to a central location, without being scanned was confusing and worrisome
6.4 Good8 Mar 2019
The guy at the drop off was rude and not helpfulThe price I paid did not match the price quoted by kayak. I paid over $300 more than originally quoted for a 2 day rental.
10.0 Excellent18 Sep 2017
Fair and ExcellentCar was greatThe receptionist guy just left me standing there for 20 minutes at first. Then didn't say a word except for asking for my passport. But other then that, it was fine.
10.0 Excellent17 Sep 2017
Great customer service! Wonderful carThe representatives who checked us in and out were extremely friendly and polite. Because we had to wait a little extra time they upgraded us to a Mercedes. Drove the country in style! When we needed to extend the rental for a few days they gave us no hassle at all.
10.0 Excellent22 Jul 2017
Wonderful and helpful staffStaff spoke English well, gave helpful advice about driving through Switzerland. Fast service.
10.0 Excellent28 Jun 2017
As easy as can beshort wait at the counter, as opposed to a couple of the other rental agencies. I got a free upgrade since the car I reserved wasn't ready. It was clean and in excellent condition. Returning was a fast and easy process.Nothing.
10.0 Excellent13 Jun 2017
Pick up was quick. Customer service rep was helpful and accommodating to my requests.
9.2 Excellent31 May 2017
Good vehicle, great serviceService quality was good. Swift check-in and checkout. Car was clean and well-featured. Comfortable ride - we drove 500+ miles over 7 days and had no issues whatsoever.WIsh someone had walked us through the features of the car, so we didn't have to look in dark corners for a USB socket or a car charger port.
6.8 Good17 May 2017
Nice car with plenty of room for luggage.We oversee the fuel level in the between the car and the inspection sheet. After we left the airport we only realize there's a difference, only half tank in the car and was mark full tank on the inspection sheet. When we returned the car the inspector insist that we top up as per the level mark on the sheet :-(( and do not want to listen to our protest. I agreed that it my fault but i feel that the rental company must also made sure the the records are done correctly.
10.0 Excellent18 Oct 2016
very good car rental, portable wifi not so muchthey upgraded us free of charge to a premium van that had gps.the portable wifi we rented from them stopped working after 2 days.