2.0
DO NOT RENT - especially if you are a young woman travelling alone.Reviewed 11 Apr 2023
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2.0
Unexpectedly hit with a £1500 deposit that was hidden in the small print that you don’t actually get a copy of. The customer before me had an even higher price. Sales reps obviously know this is dropped on people picking up cars as they immediately go from lovely to defensive and aggressive as soon as the customer is like “wait, what?” You can waive it by paying 150% extra to your initial rental….sort that out and they also take another £100 deposit for fuel! Hired a medium car and got a tiny Kia Rio with a driving performance tracker box.Reviewed 14 Mar 2023
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10.0
The whole process was easy and great value for money.Reviewed 31 Oct 2022
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2.0
I will be writing a complaint letter to KayakReviewed 5 Oct 2022
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8.0
The gas tank is never full when you pick up the car (on 2 occasions). So you are either penalized if you leave it a little short on fuel (I was) or you make a fuel donation to sixt if it’s over fueled at all. This almost seems deliberate to me.Reviewed 16 Sep 2022
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2.0
Sixt would not honor my Kayak reservation, they refused to rent a car to me. They said they couldn’t because I was over 75. But they knew my age when they made the reservation. It was a horrible experience. We planned a two week driving trip. They should have not made the reservation. And when I was at the counter, they should have found a way to get me a car. I’m very disappointed with Kayak and Sixt for doing that to me. I was able to find a Walk-Up rental from Enterprise which was hundreds of dollars more expensive than my Kayak reservation. I feel that Kayak and/or Sixt should compensate me for my loss.Reviewed 13 Jul 2022
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10.0
Our experience with Sixt was the best. We always have low expectations when it comes to car rentals from previous experiences. Everything was professionally handled, took very little time, the car was great, and check-in and out were seamless. Thank you for a great experience!Reviewed 12 Jul 2022
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6.0
Everything was a great experience EXCEPT..........One major Issue that if it was not for my bank manager answering his email in Canada immediately bless his heart while I was standing at the car rental company (SIXT) in Northern Ireland.... I would have been screwed for almost double my car rental. Travelers!!!! Be aware and alert.... BEFORE LEAVING Canada..... if you are using your credit card to cover the insurance of your car rental, MAKE VERY SURE that you get a letter from your Bank card Holder stating that they are covering the replacement cost of the vehicle in the event of an accident abroad. It is NOT ENOUGH to just know that your credit card will cover insurance on your rental car. You have to get it in writing as a letter either from Visa or your bank that carries the credit card. The car rental will need to see and have a copy of it. Otherwise you will pay LOTS more for the car rental than you originally expected it would be. My car rental was $169.00 cdn for three days in Ireland and without the letter my bank emailed me instantly (lucky for me) the car rental would have charged me an additional $170.00 for added car replacement cost insurance without the letter. Other than the the car rental company SIXT and Kayak were great and the price was excellent. KevinReviewed 15 Jun 2022
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10.0
Friendly service. Nice car.Reviewed 3 Jun 2022
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10.0
Relaxed, welcoming service that got me on the road quickly and efficiently.Reviewed 3 May 2022
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8.0
Our £200 deposit still has not been refunded. We delivered the car back between 16:00 and 17:00 on the 20th April and were told it would be refunded later that evening. We phoned this morning asking when it was completed and told it hadn’t happened yet. It’s now 15:06 on the 21st and it’s still not appeared?Reviewed 21 Apr 2022
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10.0
The team at Belfast City Airport really went above and beyond to make sure that our rental was as stress free as possible. Great customer service. Highly recommended.Reviewed 17 Jul 2021
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