Siem Reap Resorts

Pros: Amazing from bar to spa! Just a little step back in time, with the whole property sympathetic to Cambodian culture and architecture. Our pool villa was divine. The staff make the whole visit easy and relaxing whilst every need is met. The temple and village activities are splendid with this being the reason for our stay. Each morning we planned our day with the insightful “newsletter” that was a joy to read. But the staff, hard to put into words how lovely and professional they are, always smiling and happy to help.

Cons: That I had to leave!

Pros: Beautiful property, impeccable staff, excellent location. Special recommendation to SOM, the driver, super professional, efficient, polite and courteous.

Cons: Do not be fooled by the reasonable room rate. Anything extra of the room rate is extraordinarily expensive. Massages at 120 USD, pizza at 18 USD, Dinner for 2 at 76 USD, 4hour tour with at 250 USD.

Pros: A really exceptional luxury hotel. A delight from start to finish.

Cons: We could find no fault with Phum Baitang.

Pros: Amazing hotel - one of the best I have stayed in across the world.

Pros: I like everything about Phum Baitong, the food, the room , the hygiene, environment, staffs. But I ran to scary insects at the balcony in my room.

Cons: The unexpected insects and flies

Cons: Nothing

Pros: Unique setting, very friendly staff, high quality accomodation, very relaxing, best stay ever!

Pros: Impressive property, professional staff, great surroundings, ambiance and significant attention to detail. You won’t find a better hotel than this in Siem Reap.

Pros: Everything was perfect! The facilities are amazing! Each villa is spectacular with great decoration and many details! They gave us a special welcome because of our honeymoon. Food and staff are amazing! Totally worth the cost!

Cons: Nothing! Everything excellent!

Pros: Villa, pool, other facilities, and atmosphere of the whole site are all excellent. In addition, correspondence and consideration of staffs are good.

Cons: It is bad that the breakfast menu does not change at all.

Pros: The place is really quite and beautiful. We loved how nice the staff were with us. The rooms are really big and the bed is very comfortable

Cons: Everything was perfect

Pros: Big rooms! Lots of beds in the family suite

Cons: The cost if the in house restaurant food was upmarket international restaurant food costs. $10usd for 3 spring rolls, $15usd for a large fried rice when the same thing out in a local restaurant was $3. And room description is self contained with pictures of a stove. Went to the supermarket and bought stuff to do a couple of homemade dinners.... There's no gas connected to the stoves. Got the kitchen to cook our packet pasta.

Pros: Travelled with family - stay was very comfortable. Staff very helpful, courteous and family friendly. We used to have our lunch at the hotel and very much enjoyed it. Rooms along with washrooms are big and spacious. Property is relatively compact but very well maintained with a dense cover of trees and plants all around. Hotel arranged for free pick up and free drop from airport and to airport. During the day they organised tuktuks for us whenever we wanted to travel within the city for sightseeing, shopping and eating. Hotel is located in the city centre area around pub street, hence easy access to a lot of restaurants. Overall excellent experience.

Pros: Staff is really friendly and happy. The suites are really spacious and comfortable, the hotel has a lot of amenities to spend an afternoon in.

Cons: I would have liked for a greater variety of vegetarian dishes on offer.

Pros: Environment are well decorated and organized. The service was excellent ! Especially the manager who receive us, he think of everything for us before we do!! They made our Cambodia trip wonderful.

Cons: Seriously nothing. One small thing maybe is about their hot water pump. But that doesn’t really matter.

Pros: Welcome drink Complimentary massage Spacious room Free airport transfers Complementary tuk-tuk ride into city centre (a few minutes ride, not far at all) Modern design Use of Artisans Angkor products and other local/traditional crafts to showcase culture Day bed Complementary water bottles renewed every day Friendly staff

Cons: Facilities not properly maintained (AC unit leaking, paint peeling, tap loose) Kitchen not functional and is just for show (no gas to cooker hob and no cooking items e.g. plates, pans) Security of room questionable (door looked like it had been forced and handle relocated so could see damage, just little latch to hold doors together with plate hanging off - actually screwed back on myself) Staff have very limited English and didn’t seem to be thoroughly trained to deal with English-speaking tourists (majority of tourists English speaking) Not a 5 star hotel. More like a 3 star hotel. However it does have the potential for more stars if improvements made, which would not be difficult. Management just need more training and awareness of 5 star standards.

Pros: Family room is huge. Swimming pool is beautiful. They offer many complementareis , like tuk tuk on the way to pub street , massage, afternoon tea.

Cons: A little far to the downtown , I thought would be closer. But they offer tuk tuk to go , is 2 dólares to return.

Pros: the service and the location. incredible value for money

Cons: better spa possibly?

Pros: Nice central pool. Big rooms with beautiful decoration. Incredible nice staff

Cons: Could have some more sun beds at the pool. Spa staff should take care that there are no mosquitoes in the room prior to any treatment.

Pros: The staff was helpful

Cons: Everything in $u.s. and expensive

Pros: The helpfulness and friendliness of the staff

Cons: The toilet was always blocked, the bar closed early at 10:30pm, the kitchen stove had no gas attached.

Pros: Excellent service. Starting with airport pickup. Medium Number of rooms. Rich woods Great pool. Large and lots of loungers. Attentive staff Just across bridge from Pub street. Quiet.

Cons: One of better places I have stayed in Asia

Pros: Everything

Cons: Nothing

Pros: Lovely ambience, great rooms and pool, lovely staff, great location

Cons: Breakfast is a little expensive for what you pay. The food is good but the options never change. So I dont recommend you have breakfast there every day of your stay

Pros: The service was excellent and the staff could not have been more helpful. They assisted us with pre-booking tours before we arrived and making restaurant reservations when we were there. I was travelling in my own with two children so I really appreciated the extra level of service! Breakfast was excellent and the restaurants were very good, if a little overpriced. We really liked the variety of food available. The pool facilities were fantastic and our room was spotless and well appointed. We will definitely be back!

Cons: The only complaints I have are minor. There was testing of the fire alarm while I was in the spa having a massage, it was quite disruptive and I was not offered a discount. Otherwise everything was fantastic.

Pros: Great service, from check in to check out!

Cons: Everything perfect

Pros: Place is wonderful. Locals refer to it as the teak hotel. The pool is gorgeous and very welcoming after temple visits.

Cons: Guess the breakfast prices, so we skipped them. Food is so cheap and good everywhere that it makes no sense in spending $35/pax.

Pros: Great pool comfyabler Rooms nice layout

Cons: No lifts lost credit card mc only had American Express which no atm accepted hotel did but not give me cash so I was limited

Pros: This is a wonderful little oasis to return to after a day looking at temples. The pool is truly outstanding. Tranquil and intimate and perfect for people who don’t like large hotels.

Cons: Our coffee machine didn’t work and was not repaired or replaced after we requested it.

Pros: They offer the best service, they have little present everyday, also goodbye gift. They try their best to satisfy guests requierments.

Pros: Good location. Comfortable rooms. Beautiful pool. Amazing staff - all so friendly and helpful! Special thanks to Jasmine who made our trip so wonderful!

Cons: Nothing!

Pros: My second stay here, this time with my family. We just loved our stay, the gardens are beautiful the pool is stunning. away from the noise and bustle of Siem Reap. Staff are very friendly. The food in the restaurant is amazing and a good breakfast as well. I would recommend this hotel to anyone an absolute jewel when visiting Angkor

Cons: Nothing

Pros: Property was located only a few minute drive from Angkor Wat temple but also only 10 minute TukTuk ride from the city center - perfect because allowed to avoid all the crowds and chaos of downtown. Hotel design is amazing. It feels like you are in the jungle the whole time. Extremely friendly staff who delivered world-class service. They knew when we were leaving, going to SPA, or simply getting drink at the bar and our room was always ready. They even cleaned the snail that I accidentally stepped on on the path within minutes. SPA was also an excellent experience. Highly recommend this place 10/10

Pros: Amazing breakfast. Helpful front desk with good English. Very clean. Amazing bath tub. Soft and comfy bed. Surprise upgrade!

Cons: Less male gardeners always around the pool. It felt uncomfortable at times. Better communication with driver arrangements.

Pros: Thank you very much for the experience at the hotel! We loved the breakfast, our dinner, the huge pool, the gardens and the extremely kind personal!! A special thanks for helping us organize e-bikes and charging them every day!!

Cons: Everything was perfect!

Pros: The hotel was great. Staff excellent and friendly. The hotel pick up from hotel was brilliant and on time. Breakfast wonderful with lots of choice of western and asian food. Very good quality. Peaceful tropical gardens and pool. Very good spa. Tuk tuk service arranged by hotel to take you to Angkor Wat temples and fine dining restaurants in Siem Rep. It was an amazing trip and stay at Angkor Village Resort and Spa.

Cons: Everything was perfect.

Cons: Nothing

Pros: It’s a charming place with touch of Victorian luxury. The pool is amazing. The entire place is lush.

Cons: It’s a little far out from the city. Most tuk tuk or taxi drivers have no idea about this place.

Pros: Wonderfull resort in beautiful surroundings. The personnel was extremely friendly and helpfull. The pool is fantastic! It is a magical place close to lovely Siem Reap and a short tuktuk ride to the temples of Angkor Wat. Also great with children. We hope to return there!

Cons: Nothing

Pros: Garden! Fantastic jungle with great swimpool with nice accomodation, good breakfast and nice & smiling Staff. Eveni g with lotus flower, cake and lovely message to feed soul also.

Pros: Space, ambience, facilities & staff. Very helpful staff and the food was excellent.

Pros: Room and swimming pool area

Cons: Location away fro city. Hotel should have a shuttle service to take to/from city centre at ser times.

Pros: Yes

Cons: Nothing it was perfect

Pros: Great breaky, awesome staff, good value for money

Pros: staff are quite friendly

Cons: they tried to explain everything about the facilities available in their hotel

Pros: The service of all staff was very courteous and helpful. The breakfast was exceptional. The pool size (20m) was very good. Plenty of sun beds and towels.

Cons: Not so much didn't like but a few of the room fixtures and fittings were a little dated. Food and beverage prices were too high.

Pros: Quiet and large room

Cons: Pillow a bit soft

Pros: Amazing value hotel with just absolutely wonderful staff, manager and ambiance. The hotel has two great restaurants, the garden is very pretty and relaxing, and they arranged spa service for us even though it was very late (after day-long tours) and in short notice. I will recommend all my friends to stay here if they visit Siem Reap. Location (being in somewhat quiet part of town) is very good. The breakfast quality and choices were also very very good. The staffs in breakfast areas, spa, pools and cleaning were all very friendly and attentive.

Cons: Small negative: Our one suite had little awkwardly designed bathroom. The suite should have at least a curtain in the bathroom (unless they install some privacy lights). The room was very big and very clean.

Pros: The staff went out of their way to make our stay comfortable: early check in, directions, changing the massage therapist to get better suited treatment... etc. Great base to visit Siem Reap and the temples.

Pros: Breakfast nice View on garden nice

Cons: We book landmarks room which bath room not really clean and toilet broken, this hotel need renovations lots of equipment really old. Swimming pool we swim not really good for breathing and not really clean for water.

Pros: I loved the fact that two of our rooms were upgraded to suites for free!

Pros: The staff are very nice

Cons: The air conditioning was bad