Crown Spa Hotel Scarborough by Compass Hospitality

Hotel was nice and clean, staff polite and friendly and helpful although the dining staff were a little flustered and rushed, rooms was ok once I upgraded to a bigger room, bed comfy. Meals were OK, waitress got the wine order wrong but was quickly sorted. Breakfast was OK tgd usual selection the only downside was whilst having breakfast the music was playing ACDC which since the a age was about 55yrs a little too much I think..

Fantastic room and facilities. Very tasty restaurant. Great hotel location and helpfull staff. Overall amazing hotel.

Only one thing which is price for the full breakfast. In my opinion is too expensive.

The staff were good. Breakfast was good, the sea view was unimpeded. Great room apart from the poorly sized bed

For one of the best and most expensive rooms in Scarborough I was bitterly dissatisfied with the length of the bed. I'm only 6ft 2" but had a poor night as my feet were unsupported off the end of the bed.

Staff were fantastic

Nice but over priced hotel. Creaky floors. Expensive breakfast

Well equipped gym. Sauna. Spa. Foot spa. Ice cave

Better information on mislaid items. Left jacket in the bar. When we enquired about this 3 different members of staff told us all items which were found would he handed into lost property and it was not in lost property. We explained we had not left the hotel and knew exactly where we had left it. Was not too bothered about the jacket but needed the car keys that were in the pocket. We were told we had to wait till 2.30pm till change over of staff. We asked could you not ring whoever's was taking over and of, as they had previously told us, all items were handed into lost property at reception then what different answer would the change over of staff given us? The manger went to ring another member of staff. He came back a short time later with my jacket that had been found hanging up in the staff room. Why was it hanging in there I wonder? And not handed into lost property? I was just pleased to have my car and house keys back!