Good to know
|Distance to city centre||0.5 km|
|Nearest airport||Santiago de Querétaro|
|Distance to airport||21.5 km|
|"Nice location and friendly staff."||(in 42 reviews)|
|"Great location near historic Querétaro"||(in 56 reviews)|
|"Spacious room, big bed."||(in 15 reviews)|
Time of year
Show reviews that mention
|allergic person||in 2 reviews|
|boutique hotel||in 6 reviews|
|cecilia||in 5 reviews|
|city tour||in 4 reviews|
|clean nice||in 4 reviews|
|cup of coffee||in 4 reviews|
|enjoyed ourselves greatly||in 3 reviews|
|fresh squeezed||in 5 reviews|
|great breakfast||in 32 reviews|
|hotel has a great||in 26 reviews|
|location is very convenient||in 77 reviews|
|nice pool||in 4 reviews|
|old town||in 10 reviews|
|poorly organized||in 2 reviews|
|spacious room||in 15 reviews|
|staff were very friendly||in 68 reviews|
|welcome drink upon arrival||in 6 reviews|
|willing to help||in 4 reviews|
Comfortable place in the historic center. The staff were mostly very nice. The room was quiet and clean.
Our room wasn't ready at the posted check in time, when we were told by one of the hotel staff that "3pm is when check in STARTS and it's up to us to decided when you get access to your room." She was rude and emphatic. After making a scene, we got in our room by 3:30. Also, the hotel is clean but getting run down.
Queretaro is a lovely city, well worth seeing.
I really do not understand the all the positive reviews for this hotel. I stayed in the Junior Suite. There is no photograph of a patio in the pictures, because there is no patio. There is a hallway, with a chair. And another hallway, with a table. The bed is large but extremely hard or "extra firm", which I found surprising given the reviews. Although breakfast is included, I had to request breakfast to actually get it, on the second day. They will charge 450 pesos per pet, per night. So be aware of that when you are booking. There are many hotels in this area of Queretaro, for the final price charged, including the 18.5% standard tax, it may be best to keep looking.
Excellent hotel with a wonderful breakfast. The staff was so helpful. The location was perfect right in the city center with everything in walking distance.
Nothing to complain about.
Beautiful, great location, friendly staff, great service
Well located, quiet, comfortable, atmospheric, reasonably priced.
With a stay at El Serafin Hotel Boutique, you'll be centrally located in Queretaro, steps from Queretaro Regional Museum and within a 5-minute walk of Plaza de Armas. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
based on 492 reviews
Things to know
- Great reception
- Near city centre
- Spacious rooms
Policies vary by room type and provider.
Reviews about El Serafin Hotel Boutique
Most popular landmarks
- Museo Regional de Queretaro 71 m
- Jardin Zenea 158 m
- Plaza de Armas 184 m
- Museo Casa de la Zacatecana 272 m
- Museum of Arts of Queretaro 286 m
- Teatro de la Republica 317 m
|Santiago de Querétaro||21.5 km|