Pick-up location | Santiago de Querétaro |
---|---|
Rental locations | 36 |
Airport locations | 17 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People mover |
Passenger van |
SUV |
Commercial |
Pick-up truck |
Payless
8.0
Excellent
1 reviewCleanliness
8.0
Comfort
8.0
Pick-up/Drop-off
8.0
Value for money
8.0
2 locations in Santiago de Querétaro
National
5.9
Okay
6 reviewsCleanliness
5.9
Comfort
5.9
Pick-up/Drop-off
5.9
Value for money
5.9
2 locations in Santiago de Querétaro
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Reviews
8.4 Excellent
Dec 2019
Pros:
Staff were helpful and tried to fix the issue with pick up caused by one of their colleagues.Cons:
I was offered a pick up at a different location but the vehicle was not there when I arrived. I had to wait 30 mins to get the car. This caused a delay with my travel plans for the rest of the day.5.6 Okay
Jan 2018
Pros:
The carCons:
The agent lied that we needed insurance and the credit card insurance doesn't work in Mexico. This was a waste of money. Upon return, no agent available. He was out for a walk and someone else had to call him back to the airport. This wasted a half hour5.6 Okay
Jul 2017
Pros:
Price was very low.Cons:
The airport we landed at did not have a National booth. They brought the car to us. The car was a car way bigger than the one I requested and he didn't bring it around until after we signed everything. The car was dirty. When it came to drop off they were not waiting for us at the airport the way they said they would. Instead they told us to park the car in the airport parking lot and to leave the keys under the mat. They said they would go get it shortly. Like wth. They weren't even going to honor the reservation until I said no this the price I reserved the car for and then they changed it.10.0 Excellent
Jan 2022
1.9 Horrible
Aug 2021
8.4 Excellent
Dec 2019
Pros:
Staff were helpful and tried to fix the issue with pick up caused by one of their colleagues.Cons:
I was offered a pick up at a different location but the vehicle was not there when I arrived. I had to wait 30 mins to get the car. This caused a delay with my travel plans for the rest of the day.5.6 Okay
Jan 2018
Pros:
The carCons:
The agent lied that we needed insurance and the credit card insurance doesn't work in Mexico. This was a waste of money. Upon return, no agent available. He was out for a walk and someone else had to call him back to the airport. This wasted a half hour5.6 Okay
Jul 2017
Pros:
Price was very low.Cons:
The airport we landed at did not have a National booth. They brought the car to us. The car was a car way bigger than the one I requested and he didn't bring it around until after we signed everything. The car was dirty. When it came to drop off they were not waiting for us at the airport the way they said they would. Instead they told us to park the car in the airport parking lot and to leave the keys under the mat. They said they would go get it shortly. Like wth. They weren't even going to honor the reservation until I said no this the price I reserved the car for and then they changed it.MEXRENTACAR
4.9
Okay
2 reviewsCleanliness
5.9
Comfort
4.9
Pick-up/Drop-off
5.9
Value for money
3.9
2 locations in Santiago de Querétaro
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6.0 Good
May 2021
Pros:
Very clean and reliable car. It was also good on gas.Cons:
After paying through kayak prior to my arrival and once you’re at the rental spot to pick up the car, they offer you different options for “coverage”. First option is over $200 USD for full coverage with a $100 deposit. This is in case anything happens to the vehicle and any injuries to parties involved in an accident up to a certain amount. Second option is roughly $115 USD for third party coverage, sort of like liability insurance coverage in the US which only covers the other involved party. It also requires a $100 deposit. If you decide to not chose either of the options, then you’ll be required to give a $2500 USD deposit. From my understanding, other car rentals do not require this and you’ll already have some sort of coverage from your credit card already for the rental, so my advise would be to check in with them first.3.9 Mediocre
Aug 2021
6.0 Good
May 2021
Pros:
Very clean and reliable car. It was also good on gas.Cons:
After paying through kayak prior to my arrival and once you’re at the rental spot to pick up the car, they offer you different options for “coverage”. First option is over $200 USD for full coverage with a $100 deposit. This is in case anything happens to the vehicle and any injuries to parties involved in an accident up to a certain amount. Second option is roughly $115 USD for third party coverage, sort of like liability insurance coverage in the US which only covers the other involved party. It also requires a $100 deposit. If you decide to not chose either of the options, then you’ll be required to give a $2500 USD deposit. From my understanding, other car rentals do not require this and you’ll already have some sort of coverage from your credit card already for the rental, so my advise would be to check in with them first.Europcar
2.0
Mediocre
4 reviewsCleanliness
4.0
Comfort
3.0
Pick-up/Drop-off
2.0
Value for money
2.0
2 locations in Santiago de Querétaro
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2.0 Mediocre
Feb 2021
Pros:
they werent even there we had to call a taxi cabCons:
everything10.0 Excellent
Aug 2016
Pros:
Very helpful2.0 Mediocre
Mar 2022
2.0 Mediocre
Feb 2021
Pros:
they werent even there we had to call a taxi cabCons:
everything10.0 Excellent
Aug 2016
Pros:
Very helpfulAlamo
1.9
Horrible
8 reviewsCleanliness
1.9
Comfort
1.9
Pick-up/Drop-off
1.9
Value for money
1.9
3 locations in Santiago de Querétaro
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Reviews
2.0 Mediocre
Dec 2019
Pros:
There was not staff at the time of the pick upCons:
Have staff at the time of pick up7.2 Good
Jul 2019
Pros:
Rental cost was very economicalCons:
Very lengthy check out and check in process2.0 Mediocre
Jun 2019
Pros:
The wore my plane was delayed and call and ask them if they could wait and they say call to confirm when was in the plane because they usually leave at 11. I called at 10:40 and the disconnected the phoneCons:
Everything2.0 Mediocre
Apr 2019
Pros:
The staff required me to pay for auto insurance even when I told them the my credit card protected me.Cons:
Not being lied to.2.0 Mediocre
Jan 2019
Cons:
No me gusto por que no tenían carros cuando lo fui a recoger1.9 Horrible
Jul 2021
1.9 Horrible
Jul 2021
2.0 Mediocre
Dec 2019
Pros:
There was not staff at the time of the pick upCons:
Have staff at the time of pick up7.2 Good
Jul 2019
Pros:
Rental cost was very economicalCons:
Very lengthy check out and check in process2.0 Mediocre
Jun 2019
Pros:
The wore my plane was delayed and call and ask them if they could wait and they say call to confirm when was in the plane because they usually leave at 11. I called at 10:40 and the disconnected the phoneCons:
Everything2.0 Mediocre
Apr 2019
Pros:
The staff required me to pay for auto insurance even when I told them the my credit card protected me.Cons:
Not being lied to.Thrifty
1.9
Horrible
3 reviewsCleanliness
2.9
Comfort
3.9
Pick-up/Drop-off
1.9
Value for money
1.9
2 locations in Santiago de Querétaro
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2.0 Mediocre
Oct 2021
1.9 Horrible
Jul 2021
2 locations in Santiago de Querétaro
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Reviews
7.6 Good
Jan 2018
Pros:
The customer service was great, professional and the process was quick. You have earn a new customer!Cons:
Much expensive compared to different airport locations.2.8 Mediocre
Jan 2018
Pros:
NOTHINGCons:
Forced to take insurance even after I verified with my insurance company it was not needed. When we stated cancel rental and redo without expensive daily insurance charges he stated "I'm giving you a deal so if I cancel you will have to make new reservation and pick up the next day instead" HORRIBLE - don't rent from Hertz!!!5.2 Okay
Dec 2017
Pros:
People were all friendly and trying their best.Cons:
Not sure if the location was short-handed because of the holidays but it took well over an hour to pick up a car. Only one person appeared to be doing pretty much everything. Return fortunately was much better. I knew insurance and other fees would significantly increase the cost of rental but wasn't expecting it to be almost 4x the original quote.7.6 Good
Jan 2018
Pros:
The customer service was great, professional and the process was quick. You have earn a new customer!Cons:
Much expensive compared to different airport locations.2.8 Mediocre
Jan 2018
Pros:
NOTHINGCons:
Forced to take insurance even after I verified with my insurance company it was not needed. When we stated cancel rental and redo without expensive daily insurance charges he stated "I'm giving you a deal so if I cancel you will have to make new reservation and pick up the next day instead" HORRIBLE - don't rent from Hertz!!!5.2 Okay
Dec 2017
Pros:
People were all friendly and trying their best.Cons:
Not sure if the location was short-handed because of the holidays but it took well over an hour to pick up a car. Only one person appeared to be doing pretty much everything. Return fortunately was much better. I knew insurance and other fees would significantly increase the cost of rental but wasn't expecting it to be almost 4x the original quote.Avis
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
3 locations in Santiago de Querétaro
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
3 locations in Santiago de Querétaro
Mas By Mex
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Santiago de Querétaro
Budget
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Santiago de Querétaro
Deal Mobility Rent a Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Santiago de Querétaro
Enterprise
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Santiago de Querétaro
Locations in Santiago de Querétaro
Carr. 200 Qro - Tequisquiapan
+52 442 210 2930
Hotel Nh Av 5 De Febrero 1303
+52 442 210 2930
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keddy by Europcar
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Santiago de Querétaro
Locations in Santiago de Querétaro
Aeroporto
+52 442 314 2050
Av.constituyentes 81-1 P.b
+52 442 215 8496
Filters
No reviews available
Ace
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Santiago de Querétaro
Locations in Santiago de Querétaro
Calle Carrizal #15 esq. con Av
+52 442 220 0544
Filters
No reviews available
America Car Rental
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Santiago de Querétaro
Locations in Santiago de Querétaro
Av. Queretaro no 20
+52 998 253 6112
Filters
No reviews available
Dollar
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Santiago de Querétaro
Locations in Santiago de Querétaro
Carr Estatal Queretaro-teq
+52 800 365 1111
Filters
No reviews available
Firefly
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Santiago de Querétaro
Locations in Santiago de Querétaro
Carretera Estatal 200, Qro
0180 0709 5010
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No reviews available
GREEN MOTION
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Santiago de Querétaro
Locations in Santiago de Querétaro
Filters
No reviews available