Good to know
|Distance to city centre||4.2 km|
|Nearest airport||Santiago Arturo Merino Benitez|
|Distance to airport||15.7 km|
Time of year
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Upgraded room was opulent with marble bathroom. Shower and tub. Bidet was great. Breakfast buffet was very good. Fresh OJ. Staff very helpful and friendly throughout hotel. Beds were very comfortable. Linens very fine quality. City View was appreciated. Pool, inside pool, and gym well cared for with beautiful facilities.
High prices in cafe/bar. Wine US$10 seems a little high for a country with cheap good wine. Food prices also high.
Everybody was excellent Thank you
Igor from Slovenia at the consierge service desk was very helpful.
It is definitely not 5 star hotel!!!.The property is aged and need renovation. The shower feetings were rusty and it was awful smell of canalization in our room, especially at night. The” executive club” have no even plane water during the day. Only few bananas abd apples were offered...The complimentary drinks were not refilled .We asked for clean glasses on Executive club reception and waited half an hour for them without result....It is not possible to pay by European payment card in the restaurant- you have to go to reception with waitor for exchange of cash with very specific rate .The cofee machine was present in our room but ... without coffee capsules.. The breakfast had very limited choice of food - there were no salmon, or salad leaves, or cheese selection ( it was soya cheese and local hard cheese only).
Service was excellent. The breakfast wait staff, for me, was the best part of staying at Sheraton. Juan Pablo, Magaly and Valerie always had a welcoming smile to start your day right. They deserve a raise and a promotion. It felt like leaving family when I said goodbye to them. The technicians who serviced my bathroom were also very helpful. The attentiveness of the staff to any issue raised and their eagerness ensure that your issue is resolved is also laudable. On the last day I had breakfast I was given a farewell slice of cake which was a total surprise. It was a very thoughtful send-off which I appreciate.
I had problems connecting to the wifi and had to be transferred to another room. In the other room, the wifi connection was good but there was an awful smell from the drain of my bathroom that took two service personnel to clean. I think Sheraton would do well to make checking the drain in the toilets mandatory. It would also be nice to have more variety at breakfast.
beautiful views of andes, great staff, easy for transport, nice executive lounge
Minor point only...in executive lounge there is an egg station - which I did not realise until 3 days later as no menus or other on table. Like I mentioned, minor point.
Treat yourself to an elevated travel experience with amenities and services that exceed expectations at Sheraton Santiago Hotel and Convention Center. Our location in Providencia offers incomparable access to renowned Chilean hot spots such as Cerro San Cristobal, Metropolitan Park and the Costanera Center. Following a busy day of conducting business or sightseeing, take time to unwind in our stylish rooms and suites with unforgettable views, flat-panel LED TVs, safes and plush mattresses. You'll easily find a meal to please your palate at one of our five restaurants, open for breakfast, lunch and dinner. Active travelers can stay in peak condition with a full workout in our 24-hour fitness center or by swimming some laps in our indoor and outdoor pools. Bring your company meeting or wedding reception to life in one of our nine event rooms showcasing 18,890 square feet of space. Discover an oasis of relaxation and rejuvenation when reserving accommodations at Sheraton Santiago Hotel and Convention Center.
based on 3,863 reviews
Things to know
- Great view
- Friendly atmosphere
- Nice building
Policies vary by room type and provider.
FAQs when booking at Sheraton Santiago Hotel and Convention Center
Where is Sheraton Santiago Hotel and Convention Center located?
Sheraton Santiago Hotel and Convention Center is located at Ave Santa Maria 1742 in Providencia, 4.2 km from the centre of Santiago. Santuario del Cerro San Cristóbal is the closest landmark to Sheraton Santiago Hotel and Convention Center.
When is check-in time and check-out time at Sheraton Santiago Hotel and Convention Center?
Check-in time is 15:00 and check-out time is 12:00 at Sheraton Santiago Hotel and Convention Center.
Does Sheraton Santiago Hotel and Convention Center offer free Wi-Fi?
No, Sheraton Santiago Hotel and Convention Center does not offer free Wi-Fi.
Does Sheraton Santiago Hotel and Convention Center offer free parking?
No, Sheraton Santiago Hotel and Convention Center does not offer free parking.
Does Sheraton Santiago Hotel and Convention Center offer free airport shuttle service?
No, Sheraton Santiago Hotel and Convention Center does not offer free airport shuttle service.
How far is Sheraton Santiago Hotel and Convention Center from the airport?
Sheraton Santiago Hotel and Convention Center is 15.7 km from Santiago Arturo Merino Benitez.
Can you bring pets to Sheraton Santiago Hotel and Convention Center?
Yes, Sheraton Santiago Hotel and Convention Center is a pet-friendly hotel.
Does Sheraton Santiago Hotel and Convention Center have a pool?
Yes, Sheraton Santiago Hotel and Convention Center has a pool on-site.
Most popular landmarks
- Santuario del Cerro San Cristóbal 1.2 km
- Sky Costanera 1.4 km
- Zoológico Nacional de Chile 1.5 km
- La Chascona 1.6 km
- Patio Bellavista 1.9 km
- Bellavista 1.9 km
|Santiago Arturo Merino Benitez||15.7 km|