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The hotel is very nice. Staff friendly and very professional.
Parking is onsite but expensive. The cleaning staff didn't get our room spotless one day and it showed it was rushed. The breakfast, in our opinion was not good and not very healthy. A lot of bread and sweets , some yogurt..no fresh fruit!
The room was spacious and very clean
Not quiet, too much noise at night
Unfortunatelly after leaving the hotel, three weeks later I realized imI had forgotten a very important professional camera accessory. I called and gave them ALL of my stay details... they said they searched and found nothing in their lost and found. I called again for them to check again, and same answer. Lucky for me, my mother was travelling to chile soon and I sent her to checl personally. With her there, the accessory magically appeared. This is what happens when hotel staff doesn’t care to help you because you have already left and are not there to complain. They were unhelpful and even rude on the phone when I insisted that it was there.
The staff was extremely welcoming, professional, and helpful. The room was beautiful and very comfortable. The location is excellent with shopping and dining connected to the hotel. The surrounding neighborhood is beautiful. clean and tranquil
The completion of the hotel restaurant will make this property a 5 star hotel.
Nice location. Easy access to mall. Cool spacious rooms.
Breakfast could have been a little better.
Set in the fashionable quarter of Vitacura, the NH Collection Santiago Casacostanera is convenient for the city's financial district, and 25 minutes from the historic center and the airport. It's also one hour from the area's ski stations. This new, contemporary hotel is part of the exclusive Casacostanera shopping mall, which is full of designer stores, as well as being surrounded by boutiques, art galleries and antique stores. The green spaces of the Parque Bicentenario are close by as are the Casa Piedra Convention Center and the Santiago Business & Conference Center (Titanium Park). The design of the hotel's 85 rooms is inspired by British vintage style, complimenting the ideal views of the city. There's free Wi-Fi, large wide-screen TVs and Nespresso machines in every room. A light Breakfast or coffee can be found at neighboring Millefleur Café Bistró. There's also an excellent selection of restaurants near the hotel. Small meetings and events are catered for, with 3 meeting rooms that can accommodate 12 people in each one. With its natural light, modern design and high ceilings, the hotel makes an ideal venue for board meetings.
based on 242 reviews
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Most popular landmarks
- Parque Bicentenario 396 m
- Parque Arauco 1.9 km
- Sky Costanera 2.2 km
- Santuario del Cerro San Cristóbal 4.5 km
- Zoológico Nacional de Chile 4.8 km
- La Chascona 5 km