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|"Nice rooms with modern amenities."||(in 40 reviews)|
|"The continental breakfast was great!"||(in 28 reviews)|
|"The staff was really friendly!"||(in 22 reviews)|
|"Parking was horrible and we felt unsafe."||(in 31 reviews)|
|"This place needs a serious overhaul"||(in 9 reviews)|
|"Dated dirty room and bathroom."||(in 52 reviews)|
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Nothing, ok maybe the location
We found five cockroaches in the room in about 30 minutes, including one on the headboard. There was pubic hair in the bathroom. We were on the second floor, but we could see their open, festering dumpster not 50 feet away. It looked like they had not even put fresh sheets on the bed. We were tired. We had to get up early, but we could NOT stay in this dump. The pics online made it look cute. The rating was not great, but it was good. I travel enough to know when people clean a room properly. This room had the appearance of not having been cleaned well in some time. There is no way you should even have this on your list of options, especially with a good rating! The place is a health hazard. We ended up at the Parralax which was a very nice place and worth the reviews and the money even though we only got five hours of sleep. I do not need to stay there or at The Ritz, but when you rate a place "good" it should be clean, devoid of cockroaches and pubic hair. Disgusting is mild when it comes to our reaction. I hope you will do something about it. I run my own business or I would start by calling the health officers in the city of Santa Cruz, but this your business and you should investigate for YOUR sake.
It was fairly clean, room was pretty
There was no soap! Had to go downstairs and ask for it. The guy on the reception was not nice at all. In the morning, when I went for continental breakfast, mykey wouldn't open the room, when I finally got in, same guy showed up and demanded to tell my room number to make sure I'm staying there. Ummmm.... He only saw me six hours ago to check me in and give me soap 10 min later. Btw, neighborhood is skatchy, but I don't look like a homeless.
So close to Santa Cruz. Also near food which is a plus. Quiet and relaxing and you get the HBO channel! reasonable price also. Provides a mini fridge and that's awesome.
Towels are too small
Good for the price
On a family trip down to Southern California we were looking for a inexpensive motel to stay one night in. We found that in this motel. It looks a little rough on the outside but we were pleasantly surprised by how clean our room was. The room looked to be recently refurbished. The staff was friendly and helpful. The complimentary breakfast was simple, but good. If you're looking for a cheap room for a night of just passing through town, then this is perfect.
The only downside to this motel was that our neighbors were coming and going all night. Luckily my kids are sound sleepers. Our bathtub was missing a drain plug. I was hoping to give my daughter a bath. When I called the front desk the man didn't seem too worried. He said he would bring one, but never showed. Also the beds were pretty firm, but for the price it overall was good.
Baby cockroach and ants inside room... YUCK!
With a stay at Torch Lite Inn in Santa Cruz (Westside Santa Cruz), you'll be a 1-minute drive from Santa Cruz Beach Boardwalk and 8 minutes from Monterey Bay. Free self parking is available onsite.
based on 134 reviews
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Most popular landmarks
- Cocoanut Grove 0.5 km
- Main Beach 0.7 km
- Santa Cruz Museum of Natural History 1 km
- Santa Cruz Beach Boardwalk 1.1 km
- Town Clock 1.1 km
- Santa Cruz Wharf 1.3 km