Value for money
Distance to city centre
Distance to airport
|"The staff was super nice"||(in 157 reviews)|
|"Great location, friendly staff, very comfortable"||(in 115 reviews)|
|"Clean rooms and very nice staff!"||(in 50 reviews)|
|"The room was dirty."||(in 141 reviews)|
|"The elevator had broken ceiling panels."||(in 36 reviews)|
|"Not enough towels nor pillows."||(in 42 reviews)|
|dirty room||in 457 reviews|
|breakfast was good||in 419 reviews|
|friendly staff||in 379 reviews|
|great location||in 254 reviews|
|pool area||in 229 reviews|
|close to the beach||in 172 reviews|
|walk to the beach||in 137 reviews|
|parking lot||in 120 reviews|
|sliding door||in 112 reviews|
|parking fee||in 110 reviews|
|towels in the room||in 105 reviews|
|nice room||in 78 reviews|
|elevator was not working||in 72 reviews|
|comfortable beds||in 65 reviews|
|walking distance||in 65 reviews|
|santa cruz||in 63 reviews|
|eggs and bacon||in 59 reviews|
|hot tubs||in 32 reviews|
|mold in the bathroom||in 30 reviews|
|pet friendly||in 18 reviews|
|waffles and donuts||in 5 reviews|
The only plus is the hotel is a 10 min walk from the Boardwalk. However it is clearly a 2 star hotel... Even that is over doinging it
Not Worth the Price
Location, the hotel was within walking distance to the beach.
Overpriced for the quality of the hotel. While reserving this hotel parking was supposedly included, I had to pay a parking fee upon arrival. When I arrived there was sand on the chairs and on my bed. The bathroom smelled and did not look clean. There was only one towel available, I had to ask for more. I ended getting a few hand towels, instead of bath towels.
Comfortable and Clean
The facility is well cared for - newly painted, clean with attention to small details like the lighting in the courtyard. Breakfast was nice. Staff very friendly and helpful. Bed was comfortable.
Our room was a little odd - a huge closet that was an obvious retrofit because the door was held closed by a lock on the outside to keep it from hitting the front door (someone could be locked inside the closet...) Poor lighting - no light switch near the door - at night, you had to enter a dark room to turn on the lights, Minimal lighting - bedside lights and one recessed light made for a very dark room, Bathroom retrofit with a strange double door entry and odd shower configuration.
The hotel was not clean the bathrooms were not des
Not one thing the room had part of it remodel and the other tours the bathroom was old the shower old and dirty.
I did not like the room and the bathroom what was Mo's it important it wasn't clean .
location was great.pool was nice.
toilet ran the whole time.lights didn't work.towels were old and dingy.room needed some fresh paint and baseboards were missing.
a little disappointed
The room and bathroom was large and spacious. Beds were comfortable. The pool was open until 10 p.m. Walking distance to the boardwalk.
Towels were dirty. Wouldn't clean our room. Had to ask for clean towels after 3 days. No a/c in our room. The FREE WIFI never worked in our room. Said they would check it and never did. Some staff members were not friendly. The breakfast could use some pastries. Not everyone likes waffles.
The works were nice The pool was clean
Room wasn't ready on time so we got a free upgrade
Parking was full even though we had a parking pass but they made a spot for us
We chose this hotel, because of the location.
The overall was dirty. Commom area sofas were dirty. Carpet in the room was dirty. The dinet chairs in room were dirty. Jacuzzi filled with kids. Not relaxing environment.
room was stinky and musky smelling tge whole time.
the cheap rate we got
i want you impressed with a whole lot. it has nice appearance outside but definitely not inside based on on our room...
Not what I expected
The only thing we liked was the waffles at breakfast. We had the breakfast provided by the hotel which was ok. The girl at the desk the night we arrived was great.
When we arrived, hotel is under construction which we were unaware of. We checked In and went to our room. The room smelled like cigarettes! We had no towels in our room. We called the front they brought two towels and a spray. She explained "I don't know why it could smell like cigerettes? This is a smoke free facility!" Our room itself smelled horible the entire time. We had a queen bed, with a pull out couch, and a patio according to the details. The couch was dirty, I would not have let my friends sleep on it. The patio was a sliding glass door that opened to a 2 by 4 foot cement slab, and then the backyard of the entire hotel where we had a gorgeous view of tarps, trash, and other hotel guests. Far from what the pictures looked like. The breakfast was our favorite part because I love waffles. But the already cooked egg with fake cheese inside was horrible. The orange juice was so concentrated I had to mix some water into it. All in all I would not stay there again. It smelled, the room was dirty, and the view... What view?
Location and price
Room could have used paint to clean it up.
location excellent-walk to both downtown and beach. Breakfast great-make your own waffles & fresh fruit (& other stuff).
our room was a bit noisy, there must have been several teenage girls treading heavily above us-it was freshman move-in week at UCSC.
those staying in room above us way too noisy late at night
The breakfast was plentiful and had alot of variety.
The bed and cleanliness of the room.
The morning staff and complimentary breakfast was fantastic!
Hotel Solares allows guests to make their California trip special. The hotel offers an ideal location that's within walking distance of multiple hot spots and attractive destinations. Guests can walk to the famous beach boardwalk to enjoy sights and sounds of the ocean and the multiple shopping spots. Meanwhile, downtown Santa Cruz offers guests some delicious dining destinations and more. All of this is within walking distance from this accommodating hotel. In addition, the hotel is ideal for business travelers due to the number of businesses and offices in the surrounding area.
Guests staying at the hotel will enjoy waking up to a delicious, free continental breakfast serving hot food, cereal, coffee, and more. Also, guests are sure to enjoy one of the hotel's 79 well-appointed rooms. Each room in the hotel is 100% smoke-free to make every guest feel even more comfortable. Guests are also sure to enjoy free access to wireless Internet so they can surf the web and stream their favorite shows and movies from the comfort of their own room. Business travelers will also appreciate the free WiFi for any business dealings they need to conduct when back at the hotel.
After a long day of sightseeing or business meetings, guests will be sure to appreciate a relaxing, soothing dip in the hotel's heated pool. And if that dip isn't relaxing enough, the warm, relaxing hot tub surely will do the trick. Pet-friendly accommodations and 24-hour front desk service are also offered to allow guests to enjoy as accommodating a stay as possible.
based on 1,979 reviews
Value for money
Policies vary by room type and provider.
Hotel Solares is located at 600 Riverside Avenue, 1.1 km from the centre of Santa Cruz. Cocoanut Grove is the closest landmark to Hotel Solares.
Check-in time is 16:00 and check-out time is 11:00 at Hotel Solares.
Yes, Hotel Solares offers free Wi-Fi.
No, Hotel Solares does not offer free parking.
No, Hotel Solares does not offer free airport shuttle service.
Hotel Solares is 44.3 km from San Jose. Hotel Solares is 45.4 km from Monterey Regional.
Yes, Hotel Solares is a pet-friendly hotel.
Yes, Hotel Solares has a pool on-site.