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The Donatello
3 stars

The Donatello

501 Post Street, San Francisco, CA 94102, United States
San Francisco, CA
See location+1 415 441 7100
From
$221
Cheapest

rate per night

8.5
Very good
based on 1640 reviews
1,640 reviews
Room type
Provider
Nightly total
Standard Room
$221
King room
$247
Deluxe room
$283
24 more The Donatello deals
24 more The Donatello deals

Photos of The Donatello

Overview

This luxury San Francisco hotel is located within a 10-minute walk of Powell Street Station. It is also situated a five-minute walk from Union Square Plaza, and offers a shuttle service.

This modern hotel provides a rooftop terrace, a sauna and a Jacuzzi. For a fast and effortless check-in and departure experience, guests can take advantage of the express check-in/check-out facility.

The hotel's rooms are bright and offer a kitchenette that is equipped with a refrigerator and a microwave. All feature their own bathroom with robes and amenities.

During their stay at The Donatello Hotel, guests can enjoy a meal at Zingari, which offers Italian specialties. In the evening, guests are welcome to enjoy a drink in the comfortable lounge bar. Guests can also try one of the many bars and restaurants in the area.

Donatello Hotel San Francisco is surrounded by the area's well-known tourist attractions, including the San Francisco Museum of Modern Art, Moscone Center and San Francisco Cable Car System, which are a short walk away. Guests can also easily visit Grace Cathedral and 555 California Street.

8.5
Very good rating
Based on 1,640 verified guest reviews

Latest deals for The Donatello

Fri 4/7
Sat 5/7
King room
1 king bed
$247
1 king bed
$309
1 king bed
$333
Standard Room
bed type unknown
$221
bed type unknown
$277
bed type unknown
$314
Double room
1 king bed
$634
Deluxe room
bed type unknown
$283
bed type unknown
$301
1 king bed
$390
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Donatello

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Services and conveniences

  • ATM on-site
  • Business centre
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

General

  • Family rooms
  • Seating area
  • Sofa
  • Telephone
  • Carpeted
  • Storage available

Kitchen

  • Microwave
  • Kitchenware
  • Refrigerator
  • Coffee machine
  • Kitchenette

Accessibility and suitability

  • Disabled access
  • Lift
  • Hypoallergenic
  • No smoking
  • Designated smoking area

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Parking and transportation

  • Parking
  • Airport shuttle
  • Valet parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • CD player
  • TV

Pool and spa

  • Massage
  • Hot tub
  • Sauna

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Dining

  • Minibar
  • Restaurant
  • Bar/Lounge

Bedroom

  • Alarm clock
  • Wardrobe or closet

Outdoor

  • Terrace/Patio

Things to do

  • Pool table

Family friendly

  • Babysitting or child care

Fitness

  • Fitness centre

Reviews of The Donatello

8.5
Very good
1640 verified ratings
Wonderful
928
Very good
341
Good
227
Okay
65
Fair
39
Mediocre
16
Poor
24

Summary of reviews

Guests say
Guests generally enjoyed their stay, praising the hotel's great location and cleanliness. Many highlighted the spacious rooms and comfortable beds. However, there were significant complaints regarding customer service, with several guests experiencing issues with cancellations and deposits.
AI-generated from customer reviews
Location10 out of 10
Cleanliness9.5 out of 10
Service1 out of 10
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All reviews

9.1
Wonderful
Anonymous, Jan 2016
Pros (+) Location is perfect, steps from Union square, local music, theater and shopping. Price was very good.
Cons (-) Two complaints although minor would have been easy to fix. The room had a coffee machine with packaged coffee but house cleaning forgot to leave new coffee packets for Sunday morning. The car was valet parked in the garage for the weekend but it was returned with some very minor new scratches on the drivers door.
7.7
Good
Anonymous, Jul 2015
Pros (+) We like the room set up and size. Good location .
Cons (-) Wifi was horrible!!!! Hounded daily to attend a Wyndham time share opportunity. Just one restaurant. Very loud in the mornings. Bathrooms were horrible and small.

Location

501 Post Street, San Francisco, CA 94102

What's nearby

  • Union Square243 m
  • Museum of Modern Art0.8 km
  • Moscone Center0.9 km
  • Transamerica Pyramid1 km
  • Civic Center Plaza1.2 km
  • Downtown San Francisco1.3 km
  • San Francisco City Hall1.3 km
  • Embarcadero1.6 km
  • Ferry Building1.7 km
  • Lombard Street1.8 km
  • San Francisco-Oakland Bay Bridge2 km
  • Oracle Park2.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 10:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Donatello

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Donatello

  • Where is The Donatello located?

    The Donatello is located at 501 Post Street in Tenderloin, 0.3 km from the centre of San Francisco. Union Square is the closest landmark to The Donatello.

  • When is check-in time and check-out time at The Donatello?

    Check-in time is 15:00 and check-out time is 10:00 at The Donatello.

  • Does The Donatello offer free Wi-Fi?

    Yes, The Donatello offers free Wi-Fi.

  • How far is The Donatello from the airport?

    The Donatello is 18.5 km from San Francisco. The Donatello is 18.6 km from Oakland.

  • How does KAYAK find such great The Donatello hotel deals?

    KAYAK scours the web for all room deals available at The Donatello in San Francisco and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Donatello and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Donatello.

See more FAQs

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3-star hotel
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3-star hotel
21% cheaper
Inn at Union Square
8.9 Excellent (808 reviews)0.12 kmRoom service, Free Wi-Fi, Coffee machine$242+
4-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.5
0.3 km
San Francisco
18.7 km

Everything you need to know for your stay in San Francisco