Very good but too expensive
Concierge excellent, skyline lounge very nice, staff very courteous.
Seating area in room very limited. Too small for price.
I had a really great first time experience at this hotel. One of the things that I liked about this hotel is that you don't feel like you're staying in a San Francisco boutique hotel (aka tiny, narrow walkways, tiny lobby's). I've been to SF a number of times and stayed in boutique hotels and after a while they get kind of eh. The JW Marriott was fantastic. It was clean, in a great location, and every one was helpful. The bathroom was very luxe, which is why I chose this hotel versus the Marroitt. I used the gym in the morning and it was clean and had your standard requirements for a gym. I would def recommend this hotel to others!
I was a little bummed that our drain didn't close. I wanted to take a bubble bath but wasn't able to. I would have complained but we were only staying for one night
wonderful service from all employees
Fresh from a multi-million dollar guest room renovation, JW Marriott San Francisco Union Square offers travelers to the Bay Area a luxury retreat in the heart of downtown. Situated in Union Square, our hotel places guests near many of San Francisco's notable points of interest, including Chinatown, Fisherman's Wharf, Ghirardelli Square and the Financial District. Exquisitely appointed, our guest rooms and suites feature gleaming rosewood, cherry and quartz finishes, spa-inspired bathrooms and the latest in technology. Begin your morning with an invigorating workout in our contemporary fitness center or savor sophisticated California cuisine and artisanal cocktails in Level III, our all-day dining destination. With 12,400 square feet of venue space, including our modern Pacific Conference Center and an open-air terrace, our hotel is a brilliant choice for a business summit or special event in San Francisco. Discover an unparalleled hotel experience at JW Marriott San Francisco Union Square.
Based on 1,333 reviews
Value for money
Policies vary by room type and provider.