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|"Very comfortable and modern, staff excellent"||(in 27 reviews)|
|"Fantastic hotel very good value and clean."||(in 13 reviews)|
|"Excellent value for money"||(in 12 reviews)|
|"swimming pool was not open!"||(in 5 reviews)|
|"Parking lot is relatively small."||(in 8 reviews)|
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have more staff that speak English if they expect more travelers. Not all of us speak Spanish.
Friendly staff, quiet place with a good location. Good price!
Bad insonorization of the rooms
Value for money
Set evening meal was rather basic.
Cleaniliness of rooms, good beds, comfortable rooms (carpets a bit worn) ease of access to City Centre, closeness to shops, swimming pool, good value overall.
Reception service poor, long waits and some staff lacking in courtesy- even after being kept waiting for a very long time broke of a brief enquiry from me to answer phone - long phone call, and on another occasion to attend to senior member of staff (manager?) in the back office despite having just apologized for keeping me waiting- the conversation with manager was nothing to do with my enquiry, put phone down on me in middle of conversation when I had reported total electricity failure in my room. Not enough staff on desk for a lot of the time and some staff lacked basic custom awareness and courtesy. Breakfast 15 minutes late one morning. Too much choice at expense of quality at breakfast. Coffee very poor.
Parking available. Pool. Not expensive compared to other hotels in Salamanca. Standard small motel bedroom, facilities all worked. Food good and reasonable price for a hotel.
First bedroom offered had such a stained and dirty carpet it never should have been let. No other bedroom was available on request, as a wedding was on. After saying we prefer to cancel, and find another hotel, we were found another bedroom, that was a little better. Took a long time to change rooms, as there were too few staff, and the request had to be dealt with by a manager who had to be found, and not the desk staff. Overall a poor experience signing in, which improved after the manager took over. After signing in things were better and met expectations. Pool was officially closed but usable, and we are allowed to use it. It had slimy, mouldy tiles - no cleaning as closed?
Hotel Horus Salamanca is a luxury spa property situated in a quiet area only minutes from the centre of Salamanca, Old Town and River Tormes. Featured amenities include an outdoor pool, restaurant and bar. All 90 rooms are air-conditioned and feature en-suite bathrooms. Also included are minibars, work desks, safes and televisions. Besides offering various beauty and relaxation treatments, the spa has a sauna, gym and hot tub. Parking is available on site as well as a tennis court, meeting facilities and TV lounge. Complimentary Wi-Fi is accessible. Lunch and dinner are served at Arcadia Restaurant which has a broad menu with a variety of Castilian and international dishes. Within two kilometres of Hotel Horus Salamanca are a number of attractions including Enrique Estevan Bridge and Art Nouveau and Art Deco Museum. Plaza Mayor, New Cathedral of Salamanca and the Casa de las Conchas are three kilometres away.
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Most popular landmarks
- Domus Artium 2002 0.9 km
- Convento de Santa Clara 1.6 km
- Convento de San Esteban 1.6 km
- Convento de Las Dueñas 1.7 km
- Museum of Automotive History 1.8 km
- Catedral Nueva de Salamanca 1.8 km