Prices are in New Zealand Dollars.

Cleveland Thermal Motel

113-119 Lake Road, Rotorua 3010, New Zealand
+64 7348 2041

Cheapest
rate per night

8.7

Excellent
based on 359 reviews
Cleveland Thermal Motel - Rotorua, New Zealand
Check-in
-
Check-out
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Provider Nightly total
Expedia $178
Booking.com $227
Wotif $229
Expedia
Booking.com
Wotif

Good to know

Value for money

8.4

Distance to city centre

1.2 km

Location rating

8.9

Nearest airport

Rotorua

Distance to airport

7.1 km

Rooms

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Check-out
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Reviews

Pros

Cons

Traveller rating

217
80
14
5
1

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Mar 2020
    9.0

    Vicki was so friendly and welcoming when we arrived. We were concerned there might be traffic noise from the nearby road at night, but it wasn’t an issue at all. The room was extremely comfortable, particularly the bed. We also enjoyed using the hot mineral pool - so relaxing!

  • Okay
    Mar 2020
    5.4

    Comfortable and clean

    The management were inflexible and on the unfriendly side. We were not aware of the 8pm check in deadline so when we turned up at 9.30pm the manager was fairly stroppy with us even though we apologised and he lives onsite next door to the office. We wanted to shorten the stay by one night as my wife was injured and could not use any of the facilities but they immediately ruled out any kind of a refund. This was part of the contract so they were within their rights but the motel and the whole town was pretty empty so we weren’t depriving them of another booking. I suggest that outside of the busy Xmas and January period, you don’t really need to book ahead as you won’t get any refund if your plans change.

  • Mediocre
    Mar 2020
    3.0

    Having to sign that we wouldn’t leave odorous smells in the unit and having to agree to pay $300 from credit card the motel holds if we did was insulting and possibly illegal. Who judges if a smell is odourous. The motel owners and they could deem whatever they feel like as odourous. .The last sentence of the lengthy rule book stated “now we have got that of our chest” was very unwelcoming. I felt I was treated like a naughty school pupil!

  • Good
    Mar 2020
    8.0

    We had a warm greeting from the owners. They gave us loads of information on what to see and do locally. Great location, easy to find and a nice quiet area. There is a fuel station, good fish and chip shop and a great fruit and veg store across the road if you need them. The apartment was nice and clean and had nice fluffy white towels. Owners gave a very full description of amenities on site including thermal baths which we tried and liked.

    Downside to this is the lumpy couch in living area. It was very uncomfortable to sit on. Other minor fault is the well used cleaning sponge and dishwashing brush. There should be a new cloth/scourer supplied for each customer. (They are not expensive)

  • Excellent
    Mar 2020
    9.0

    we did'nt have breakfast next time we will. The refurbishment that has been done was to a high standard.

    A little more care when cleaning the shower ie: the corners are prone to mould and i actually wiped it off.

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About

Overview

With a stay at Cleveland Thermal Motel in Rotorua, you'll be within a 5-minute drive of Tamaki Maori Village and Skyline Rotorua. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Hotels.com

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.7 Excellent

based on 359 reviews

9.1

Cleanliness

8.8

Comfort

9.3

Staff

8.4

Value for money

Check in

14:00

Check out

10:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Kitchen/kitchenette
Free Wi-Fi
Internet
Cribs available
Laundry facilities
Laundry service
Fishing
Golf
Outdoor pool
Express check out
Hairdryer
Cable or satellite TV
Air-conditioned
Bowling
Free parking
Playground
Storage available
Terrace/Patio
Linens
Towels
Grill
Hiking
Additional toilet
Alarm clock
Baby safety gates
Body soap
Breakfast in the room
Carpeted
Children television networks
Dining area
Dining table
DVD player
Electric kettle
Entire unit located on ground floor
Family rooms
Fan
Flat-screen TV
Free toiletries
Heated pool
Heating
Hot spring bath
Kitchenware
Newspapers
Outdoor dining area
Outdoor furniture
Pants press
Plunge pool
Pool with a view
Private bathroom
Private check-in/check-out
Private entrance
Private parking
Private pool
Radio
Seating area
Shampoo
Shared kitchen
Shower
Sofa
Sofa bed
Soundproofing
Stovetop
Tea/coffee maker
Toaster
Toilet
Toilet paper
Trash cans
TV
Walk-in shower
Wardrobe or closet
Washing machine
Wine glasses
Daily housekeeping
Fax/photocopying
Ironing service
Packed lunches
Tour desk
Canoeing
Cycling
Horse riding
Kids' outdoor play equipment
Mini-golf
Water sport facilities (on site)
Garden
Kitchen
Kitchenette
Spa and wellness centre
Ticket service
Concierge service
No smoking
Pets not allowed
Babysitting or child care
24-hour front desk

FAQs when booking at Cleveland Thermal Motel

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Does Cleveland Thermal Motel offer free parking?

Does Cleveland Thermal Motel offer free airport shuttle service?

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Does Cleveland Thermal Motel have a pool?

Photos

All photos (1)
Pool (1)

Location

Most popular landmarks

  • Kuirau Park 0.7 km
  • Rotorua Museum of Art and History 1.9 km
  • Polynesian Spa 1.9 km
  • Springfield Golf Club 2.8 km
  • Rotorua International Stadium 3.4 km
  • Rotorua Golf Club 3.9 km

Rotorua travel guide

Learn about Rotorua on KAYAK

Getting Around

Rotorua 7.1 km
Tauranga 50.9 km

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Hotels New Zealand Rotorua Cleveland Thermal Motel