Commercial | $172/day |
4 locations in Rome
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2.4 Poor
Aug 2020
Pros:
Location in terminal.Cons:
Horrific experience with Hertz in Rome Fiumicino. Rented a car that had a tire blown as soon as I started driving it. Called the Hertz location in Fiumicino and no answer. Called multiple times, but no answer. Had to call the US number only to get transferred to Road Side assistance for Canada? Ended up changing the tire myself then drove to my hotel. Kept calling Hertz in Rome (total of 8 times that day) but no answer. Tried calling Naples (no answer), Milano (no answer) and Salerno (answered but told me I wasn't covered because Hertz had franchised their business in Italy?). Suggested I pay for the flat myself and be on my way. In order to salvage my trip, I did just that. Only to find that the tire had prior damage in two places and it was unlikely that it could withstand another "patch" job. Nevertheless, I paid the fee for just that and tried to get ahold of Rome Hertz another 14 times over 4 days. No answer! The car sat parked because the newly patched tire went flat again! Seriously, I can't make this stuff up. Called the US again without help as they simply said I needed to deal directly with Rome Hertz only. I used Twitter to get a road side assistance number for Italy and the towed the car finally, while I had 5 days left on my rental. They refused to take me to Hertz to get a replacement saying I needed to pay a taxi for that (I was 60 miles away from the nearest location). I simply told them to keep the car and I would deal with it upon my return to Rome via another means. When I got to Rome, they had the nerve to charge me for a one way drop off charge in addition to my full contracted rate. NEVER AGAIN WILL I RENT FROM HERTZ/DOLLAR/THRIFY.10.0 Wonderful
Jul 2020
Pros:
Easy pickup and drop off next to airport. Convenient key drop.9.6 Wonderful
Jul 2019
Pros:
We liked the car and the turn in process.Cons:
The line to pick up our car in Rome was very long4.0 Mediocre
Oct 2018
Cons:
Very difficult to find the drop off even with Navigation. Employee was not very attentive or helpful.10.0 Wonderful
Sep 2018
Pros:
Car was new and clean. Good people .next time I will go and rental a car there excelente.10Cons:
The they close the rental office they should be open 24/7 or maybe they are open 24/7 but this was my first time in Europe.6.8 Okay
Jul 2018
Pros:
Fantastic car. Comfortable and drove well. New too.Cons:
Having to wait 2 hours in Rome to check-in with our reservation. A line ordering system that did not make any sense (draw a number for two other companies but not Dollar). Then, stand around because there was only standing room only. Really not efficient.16 locations in Rome
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2.0 Poor
Nov 2019
Pros:
Staff at pick up was great and friendlyCons:
Staff at drop off are terrible in Naples, had paperwork that I got on pickup indicating slight damage on bumper, but when I dropped of the car they said the paperwork meant nothing and the I was responsible for the damage.3.2 Poor
Oct 2019
Cons:
Bait and switch.6.0 Okay
Sep 2019
Cons:
Avis emplyee told me it is €20 per day for full coverage insurance. However when I pay it, it was more than double because of 90% of taxes. They should have told me before I pay.2.0 Poor
Sep 2019
Pros:
Worst experience ever. Rented a nice luxury Mercedes for my honeymoon and when we arrived they had a 3 hr line and then didn’t have a car for me. Ended up sticking me in a terrible tiny little fiat with the most uncomfortable and dangerous ride for my pregnant wife. I have never been so upset3.6 Poor
Aug 2019
Cons:
The insurance was so high and that was not mentioned when booking the car online. The VAT as well. I would not rent the car if that was mentioned in the site. I found that totally not fear.4.0 Mediocre
Jun 2019
Cons:
The service at Rome airport where we picked up the car was really, really bad. We had to wait 3hours to see an agent in order to get our car. Very crowded people yelling at the agents. And we lost nearly half day of our vacation waiting for a rental car. Very bad Avis needs to look into this.33 locations in Rome
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10.0 Wonderful
Dec 2021
7.2 Good
Oct 2019
Pros:
Paulette was really helpful when we picked up. The drop off was not as easy in Milan, because it wasn’t clear where to go, so we went into the store to ask but there was only one person working and a lot of people waiting. I waited 30 minutes to talk to someone and was told that I just needed to drive up to the 5th floor of garage to return.2.0 Poor
May 2019
Pros:
nothingCons:
they told us they didnt have cars even though the reservation was confirmed2.8 Poor
Apr 2019
Pros:
The process of finding where to go was pretty straight forward. In a big city they did well with directing you to the right direction.Cons:
I received my rental car and drove it within minutes of driving out the parking lot was pulled over for missing my front license plate. I went back to hertz and they claimed I had lost it and would just have to deal with it for the rest of the week. The customer service was horrific. DO NOT USE!2.0 Poor
Oct 2018
Pros:
They messed up the pickup and drop off and now we have no where to leave the car. Total failureCons:
They were not prepared when we picked up the car and despite arranging an after hours drop off before traveling and again in Rome when picking up the car we discovered there was no place to leave it in Sanremo. So, we had to cancel plans to travel to France yesterday and stay in Sanremo, now Hertz is closed and we still have nowhere to leave the car!2.0 Poor
Oct 2018
Cons:
I rented the car for less than 24 hours, picked it up at Firenze, dropped it off at Rome. It was advertised that the price would be 49 euros. That is what I paid when I picked it up. The lady that provided the rental agreement at the counter asked me if I wanted to fill up the gas before dropping it off in Rome or if they can do it for me for a ridiculous amount of money, like 3 times the amount it costs to fill up the gas.I said I would fill it up. She laughed and said OK. I didn't understand what that meant but didn't think much of it. She knew the are in Rome because she explained to me how hard it was to get there, to find the little garage door in between the skinny streets of Rome. When I was ready to drop it off, It took me around 2 hours to find the ONLY gas pump in the whole area and it was broken. THEN, I understand why that lady laughed at my thought of attempting to find a gas station around the area. WHY DIDN'T SHE SAY SOMETHING AND JUST LAUGHED? It was just after midnight, around 12:25 and I had to drop the car off at midnight. There was nobody at the drop off location ( so nobody waiting for the car). At the end my bill was for 134 euros! SO like $180 for less than a day! And today, 4 months later, they attempted to charge my credit card again for an extra $35, for no reason. Stay away from Hertz! You have been warned. oh! And customer service ignored my request to go over charges. They didn't even send me an updated bill until I requested it. Never again Hertz.12 locations in Rome
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6.4 Okay
Oct 2016
Cons:
Car was not ready at 10 o'clock even though we had pick up time at 7am. The staff was still washing it. When we asked them to expedite they handed it to us wet and with poor visibility through the windows. Renault Twingo not in range of Fiat Panda in my opinion.5 locations in Rome
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4 locations in Rome
4 locations in Rome
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10.0 Wonderful
May 2021
Pros:
Staff is always very friendly at this location. Car was excellent.6.0 Okay
Jul 2019
Pros:
Drop off staff was very friendly (Milan)Cons:
When picking up the car it felt like the staff attempted to scare me into signing extra insurance (have separate insurance) and the staff was uninterested in noting additional scratches on the car not registered. I took photos. When dropping off the car the parking lot was full and with no staff7.6 Good
Nov 2018
Pros:
Car was great, clean, easy pick up/ drop off.Cons:
An extra 22% VAT charge was added, cost was well over what was quoted.19 locations in Rome
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10.0 Wonderful
Nov 2022
4.0 Mediocre
Sep 2022
2.0 Poor
Sep 2022
3 locations in Rome
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4.0 Mediocre
Apr 2022
9 locations in Rome
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7.2 Good
Aug 2017
Pros:
Car dive nicely - no issues atballCons:
It look over 1.5 hours to get the car which mostly killed that day for us.3.6 Poor
May 2017
Pros:
All the customer service representatives were very friendly!Cons:
We spent nearly an hour with the agent trying to sell us insurance we kept saying we didn't want. Then I asked about switching to an automatic. When it was apparent that the automatic transmission car was going to cost about 400 euro more, we said no forget it, that we'd go with what we had reserved. But he kept making tweaks and changes to the deal to try to get us to go with the bigger car (seriously, after a translatlantic flight and NO sleep, who wants to spend an hour with someone trying to upsell you?). Finally I said, I just want the car I reserved. And he said, ok, we'll give you the bigger car for the same price. What??? I suspect the car I reserved wasn't even available so the whole thing had been a charade to get us to get the bigger vehicle. And only it wasn't exactly the same price I had reserved it at. We had a heck of a time with a 9-passenger vehicle trying to get through some of the narrow streets and ended up scratching a bumper. All in all, I would avoid Budget/Avis at all costs!6.0 Okay
Apr 2017
Pros:
I really only liked that there was a car avliableCons:
First, I reserved a Bmw 5 series but received a huge Volvo. Not the end of the world but the car was quite larger then was convient due to driving the malfunction coast. Second, union return I was charged 370 euro which is about $410. I was quoted $259 after taxes I believe. I did request insurance at 15 a day for four days. The insurance factored in should've brought my total closer to $320. Can you explain to me why I was charged so much more then my quote? Thank you8.0 Very Good
Oct 2015
Cons:
Service at check in at store2 locations in Rome
8 locations in Rome
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6.8 Okay
Sep 2016
Pros:
Not a long queue on getting and giving back, clean car, and fine!Cons:
The place for putting my charger of mobile and GPS, was not working at all Also by comfort, the car was good not perfect. (I searched for a car written is good for 5 passengers, but truly it was comfortable for 4)3 locations in Rome
Locations in Rome
c/o multipiano B- A. Leonardo da Vinci
+39 340 504 4813
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2.0 Poor
Oct 2016
Pros:
NothingCons:
They were outside the airport and the shuttle was took around 45 minutes to arrive when we were told it would take 5 minutes. The customer service staff were very poor and slightly rude3 locations in Rome
Locations in Rome
Rome Fiumicino Airport
+39 066 504 8104
Termini Railway Station, Via Giolitti 34 (Platform 24)
+39 093 5186 5791
c/o Aeroporto Ciampino
0039 0679340898
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2.0 Poor
Nov 2017
Cons:
Very rude agents. Car I booked and what I got were totally different.2.0 Poor
May 2017
Cons:
The cancelled 30mins before I was due to pickup the car, absolutely ridiculous, will never hire from them again53 locations in Rome
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19 locations in Rome
Locations in Rome
Circonvallazione Nomentana, 534
+39 062 323 7603
Cne Gianicolense 93
+39 065 376 696
Nuova Circonvallazione Interna
+39 06 2323 7603
Roma Fiumicino Aeroporto
665010678
Rome Airport Ciampino
679340368
Stazione Termini
+39 064 882 854
Via Appia 666 A/b
+39 067 834 4240
Via Appia Nuova 614,nRoma
+39 067 834 4240
Via Degli Ammiragli 107
+39 063 972 0639
Via Flaminia Nuova 216
+39 064 548 1354
Via Teodorico 48 ang.Via Lorenzo il Magnifico
+39 062 323 7603
Via Tiburtina 905 A
+39 064 072 375
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13 locations in Rome
Locations in Rome
FS Railway Station Termini
+39 064 880 049
Via Laurentina, 665c
+39 065 227 7762
Via Quirino Majorana 263/261
+39 065 309 4168
Via Tuscolana 503 b-c-d
+39 0676 4705
Via di Portonaccio, 19
+39 064 353 0029
c/o Aeroporto Ciampino
0039 067 934 0368
c/o multipiano B- A. Leonardo da Vinci
0039 066 501 0678
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12 locations in Rome
Locations in Rome
Aeroporto Internazionale di Roma - Ciampino G. B. Pastine, Via Appia Nuova, 1651, Ciampino RM
+39 06 7934 0802
Aeroporto internazionale Leonardo da Vinci, Via dell'Aeroporto di Fiumicino, Fiumicino RM
+39 06 6595 3547
Lungomare Duca degli Abruzzi 84
+39 06 6940 8328
Piazza Francesco Vivona, 5
+39 06 592 2514
Piazza delle Crociate, 11, Roma RM
+39 06 4550 7550
VIA DEL GALOPPATOIO 33 (ACCEssI DA: VIA VENETO / P.LE BRASILE / MURO TORTO E P.ZZA SPAGNA)
+39 06 652111
Via Aurelia, 456
+39 06 662 7335
Via Giovanni Giolitti, 34, Roma RM
+39 06 4890 7970
Via Oderisi da Gubbio 270
+39 06 440 3963
Via Prenestina 894/898
+39 06 9489 1586
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12 locations in Rome
Locations in Rome
Piazza Francesco Vivona, 5
+39 6592 2514
Piazza delle Crociate, 1
+39 064 550 7550
Via Anagnina, 287
+39 065 272 6205
Via Mario Sansone, 49, Roma
+39 344 024 7281
Via Oderisi da Gubbio, 270
+39 064 403 963
Via Prenestina, 894/898
+39 069 489 1586
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11 locations in Rome
Locations in Rome
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8 locations in Rome
from $129/dayLocations in Rome
via appia nuova 1651
+39 393 426 8624
via carlo cattaneo 39
+39 393 426 8624
via cavour 177
+39 393 426 8624
via dei ruderi di torrenova 31
+39 393 426 8624
via leonardo da vinci
+39 393 426 8624
via lorenzo il magnifico 146
+39 393 426 8624
via vincenzo giudice
+39 393 426 8624
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7 locations in Rome
Locations in Rome
Circonvallazione Gianicolense, 93, Roma, Citta Metropolitana di Roma, Lazio
+39 658 201 613
Corso di Francia 180
+39 066 936 4795
Via Di Monte Verde7/I
+39 065 820 1613
Via San Vincenzo De Paoli 15
+39 065 820 1613
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7 locations in Rome
Locations in Rome
Aeroporto G B Pastine
+39 06 6595 9475
Piazza Delle Crociate 23
+39 06 4425 1147
Termini Railway Station
+39 06 482 6140
Via Appia Nuova 645
+39 06 4754 4703
Via Sicilia 36
+39 06 4274 2395
Viale Carso 50
+39 06 6934 3371
Viale Europa 321
+39 06 592 3262
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6 locations in Rome
Locations in Rome
:via Aurelia 1050
+39 06 6690 9401
Via Carlo Emery, 145 (saxa Rubra)
+39 06 9763 5409
Via Ostiense, 2205
+39 06 565 0911
Via Pontina, 407
+39 06 6690 9456
Via Tiburtina, 1144
+39 06 415291
Viale Alfredo Zambrini 33/35
+39 06 562 0081
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6 locations in Rome
Locations in Rome
Via Carlo Mirabello, 39
+39 068 376 5858
Via Giolitti 34 (inside the railway station)
+39 064 871 592
Via Maffeo Pantaleoni 5
+39 063 638 2084
Via dei Laghi 2
+39 063 789 7650
Viale Europa 321 Roma, RM
+39 065 923 262
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6 locations in Rome
Locations in Rome
Roma Stazione Termini/ Rome Termini Station
+39 06 299699
Via Dei Prati Fiscali 403
+39 06 299699
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6 locations in Rome
Locations in Rome
174 Via di Acqua Bullicante
+39 06 8632 9220
Street Mario Mameli Parking Area
+39 06 6595 70613
Via Ceneda 14 00183 Roma
+39 06 8632 9220
Via Giovanni Giolitti 271A, , Rome
+39 06 487 2092
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5 locations in Rome
Locations in Rome
Aurelia/Azone
+39 06 662 7335
Ciampino Airport Via Appia Km 13
+39 029 475 7979
Roma Termini
+39 06 4782 6000
Rome Fiumicino airport
+39 029 475 7979
Via di Porta Pinciana
+39 06 3211 0194
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4 locations in Rome
Locations in Rome
Rome Fiumicino airport
+39 320 770 6717
Via Giovanni Giolitti, 34
+39 327 244 4179
Via Goffredo Mameli 10
+39 0721 172 0587
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4 locations in Rome
Locations in Rome
Circonvallazione Ostiense 185
+39 065 740 326
Via Leone XIII n 352
+39 066 380 608
Via Tiburtina 728
+39 064 359 8984
Via di Porta Maggiore, 14, Motor Village Roma
+39 067 725 0246
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4 locations in Rome
Locations in Rome
Aeroporto G B Pastine
+39 06 6595 9475
Piazza Delle Crociate 23
+39 06 4425 1147
Via Giovanni Giolitti 34
+39 06 482 6140
Via Sicilia 36
+39 06 4274 2395
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4 locations in Rome
Locations in Rome
L. Da Vinci Ap
+39 06 6501 1553
Rome
+39 06 7934 0616
Via Dell'argilla 5
+39 06 3937 8808
Via Giolitti 34(plat 24)
+39 06 488 3967
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3 locations in Rome
Locations in Rome
Apt L. Da Vinci
+39 066 501 1553
Via Appia Nuova Km 14.700
+39 067 934 0616
Via Giolitti 34(plat 24)
+39 064 883 967
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3 locations in Rome
Locations in Rome
Aeroporto Internazionale di Roma - Ciampino G. B. Pastine, Via Appia Nuova, 1651, Ciampino RM
+39 06 7934 0802
Piazza delle Crociate, 11, Roma RM
+39 06 4550 7550
Via Giovanni Giolitti, 34, Roma RM
+39 06 4890 7970
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3 locations in Rome
Locations in Rome
Via Luigi Bandini
+39 349 0236 0636
Via Portuense 2385
+39 349 0236 0636
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3 locations in Rome
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Ciampino Airport Via Appia Km 13
+39 067 934 1415
Via Giovanni Giolitti, 34
+39 064 891 3412
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3 locations in Rome
Locations in Rome
via carlo cattaneo 39
+39 348 905 0279
via lorenzo il manifico 142/b
+39 348 905 0279
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3 locations in Rome
Locations in Rome
Termini Railway Station, Via Giolitti 34 (Platform 24), Rome, Cittá Metropolitana di Roma
+39 935 186 5791
Via Giolitti
+39 068 632 9220
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3 locations in Rome
Locations in Rome
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2 locations in Rome
Locations in Rome
Piazza dell Esquillino, 28
+39 064 884 508
Via Pellegrino Matteucci, 35
+39 349 3706 6912
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2 locations in Rome
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2 locations in Rome
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2 locations in Rome
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c/o Aeroporto Ciampino
+41 335 333 533
c/o multipiano B- A. Leonardo da Vinci
+41 335 333 533
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2 locations in Rome
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2 locations in Rome
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2 locations in Rome
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2 locations in Rome
Locations in Rome
Via Giovanni Giolitti
+39 06 482 6140
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2 locations in Rome
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Leonardo Da Vinci Apt
+86 10 6064 1387
Via Appia Nuova, 1651
+86 10 6064 1387
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2 locations in Rome
Locations in Rome
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2 locations in Rome
Locations in Rome
Rome Ciampino airport
+39 093 518 657
Via Giolitti
+39 093 5186 5791
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One location in Rome
Locations in Rome
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Ciampino Airport Via Appia Km 13
+39 349 6636 0360
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Via Luigi Bandini Snc, 00043 Ciampino Rm
+39 334 707 3558
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Via Della Scafa 121 Fiumicino (Rm)
+39 347 912 4487
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Locations in Rome
Via Goilitti 267 c/o ES Park Giolitti
+39 068 983 0777
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One location in Rome
Locations in Rome
Rome Fiumicino airport
+39 06 4520 9634
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One location in Rome
Locations in Rome
Ciampino Airport Via Appia Km 13
+39 413 3533 3533
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Via Appia nuova, 11 - Ciampino (RM)
+39 06 780 4244