Good to know
|Distance to city centre||7.6 km|
|Nearest airport||Rochester Greater Rochester Intl|
|Distance to airport||6.8 km|
|"Great staff great place."||(in 35 reviews)|
|"Clean and location was was great"||(in 27 reviews)|
|"I wish breakfast was better."||(in 12 reviews)|
|"no hair dryer in room."||(in 9 reviews)|
|"Nothing smelled like marijuana all night long people were loud"||(in 8 reviews)|
|"The hallways smelled like cigarette smoke."||(in 6 reviews)|
Time of year
Show reviews that mention
|bed was comfortable||in 34 reviews|
|carpet smelled bad||in 31 reviews|
|cigarette smoke||in 32 reviews|
|close to shopping||in 16 reviews|
|couch which pulled||in 7 reviews|
|free breakfast||in 79 reviews|
|good for the price||in 91 reviews|
|good restaurants||in 15 reviews|
|granola bars||in 30 reviews|
|highway far||in 11 reviews|
|muffin and coffee||in 33 reviews|
|nice hotel||in 37 reviews|
|nice room||in 131 reviews|
|paper holder||in 15 reviews|
|queen bed||in 8 reviews|
|roll of paper||in 3 reviews|
|smell of smoke||in 6 reviews|
|smelled bad||in 30 reviews|
|smoking room||in 34 reviews|
|staff was great||in 102 reviews|
|tub faucet||in 9 reviews|
The man running the front desk was very nice & helpful. I felt bad that he works in such a horrible hotel.
First room we were given had not been cleaned, beds were unmade etc. Second room we were given was disgusting, window was open/freezing, cord for tv was stolen, bathroom was leaking something yellow & smelly from the ceiling. Disgusting hotel!
The walls are too thin.
The location was great with a lot of shoos and restaurants near by
The hotel needs some TLC. Also the employees need to be more professional.
No where it deserve 2.5 Star. No proper cleaning of the room. My wife developed rashes all over her body due to bedbugs or some other insect. Fridge had previous guest's left over food, drawers had dirty towels & Bedsheet. This Hotel has gone down badly
The staff was very friendly and helpful.
The hotel was not in great shape. My room was dingy, the A/C made a lot of noise, the fridge wouldn't stay closed. The "grab-and-go" breakfast was terrible: a few packaged muffins that disappeared at some point, coffee full of grounds.
When you stay at Extended Stay America - Rochester - Henrietta in Rochester, you'll be near the airport, within a 10-minute drive of Rochester Institute of Technology and University of Rochester. Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
based on 633 reviews
Things to know
- Friendly service
Policies vary by room type and provider.
Reviews about Extended Stay America - Rochester - Henrietta
Most popular landmarks
- Highland Park 5 km
- Frederick Douglass Statue 5 km
- University of Rochester 5.2 km
- Geva Theatre Center 7.3 km
- Strong National Museum of Play 7.3 km
- Rochester Museum & Science Center 7.3 km
|Rochester Greater Rochester Intl||6.8 km|