Good to know
|Distance to city centre||7.5 km|
|Nearest airport||Rochester Greater Rochester Intl|
|Distance to airport||6.0 km|
|"Great breakfast, helpful staff, great location."||(in 127 reviews)|
|"Morning staff was very nice."||(in 138 reviews)|
|"Pleasant staff, comfortable room (fridge, microwave)."||(in 23 reviews)|
|"Bathroom drain was not good"||(in 18 reviews)|
Time of year
Show reviews that mention
|amanda||in 11 reviews|
|bed was comfortable||in 19 reviews|
|bit squeaky||in 15 reviews|
|breakfast area||in 7 reviews|
|cigarette smoke||in 10 reviews|
|clean room||in 48 reviews|
|good location||in 110 reviews|
|great place to stay||in 44 reviews|
|hot breakfast||in 237 reviews|
|rochester||in 7 reviews|
|shopping and restaurants||in 24 reviews|
|small bathroom||in 64 reviews|
|staff was friendly||in 208 reviews|
Staff was great and manager was very accommodating, offered to carry luggage to 3rd floor as elevator had just quit working just prior to my arrival
Light was out over bathroom sink and as soon as I reported it, a staff member was there to change out the bulbs. Fast and courteous!
Not clean stairs and halls, even receptionist at chackout had t-shirt with dirty spot. The tap in the room could not turn on the left side.
They elevator did not work the whole time we were there. They need sheets to fit the bed. The fitted sheet kept coming off as we were sleeping. The cleaning staff did not clean our room till very late and when asked for clean towels etc, they were being washed and we did receive clean towels etc.
The location is nearby the market place.
I had good impression in the BW in the Europe. But it was changed for this one. When I checked in in the evening, the front desk lady asked me which floor did you prefer to? 2nd or 3rd? I selected the 3rd floor. then she gave me the key of room 301. And told me the elevator was broken and the stair was at the end of the hotel. I felt very bad as I have to move 2 luggages upstairs. And then I could not open the door with 2 keys when I went to room301. And then I have to walk back to the front desk to get hands. The front desk duplicated a new key and we went to the 3rd floor. And she told me that I should be in the room 305. The new key could open the door of room 305 but the original keys did not work either 301 or 305. The room was big but the carpet was not clean and there were only one sets of bath towel in the room.
Discover this charming Rochester, New York hotel minutes away from the Blue Cross Arena and the Sea Breeze Amusement Park® and many outdoor recreational activities including: hiking, biking and golfing. Located off the New York State Thruway in east central New York, the Best Western Rochester Marketplace Inn is proud to offer friendly customer service and sophisticated accommodations. This hotel features 94 well-appointed guest rooms; each fully equipped with free high-speed Internet and cable satellite television featuring. Guests will enjoy an array of amenities including a complimentary full breakfast, fitness center, guest laundry, and a business center. The Best Western Rochester Marketplace Inn is conveniently located minutes away from the Greater Rochester International Airport, a variety of popular restaurants and several educational institutions. Families visiting the Rochester area will enjoy spending the day at the Sea Breeze Amusement Park® or Seneca Park Zoo. This convenient downtown location is close to corporate locations including Bausch & Lomb, Xerox® and Kodak. Both the Rochester Institute of Technology and the University of Rochester are within three miles of this New York hotel. Rochester is also home to many local events such as the Corn Hills Arts Festival, the Xerox® Rochester International Jazz Festival and the Rochester Lilac Festival. The friendly, helpful staff at the Best Western Rochester Marketplace Inn is ready to ensure a fun-filled memorable stay in Rochester, New York. Make a reservation today and save! Enjoy your stay.
based on 1,093 reviews
Things to know
- Clean rooms
- Friendly service
- Great shopping
Policies vary by room type and provider.
Reviews about Best Western Rochester Marketplace Inn
Most popular landmarks
- University of Rochester 4.9 km
- Frederick Douglass Statue 5 km
- Highland Park 5 km
- Geva Theatre Center 7.3 km
- Strong National Museum of Play 7.3 km
- Blue Cross Arena 7.4 km
|Rochester Greater Rochester Intl||6 km|