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Hotels near Roanoke airport

Hotels near Roanoke airport

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Roanoke (ROA) - Roanoke, VA, United States
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Best hotels near Roanoke airport

Cleanliness
9.1
Comfort
9.1
Facilities
8.4
Location
9.0
Overall
8.7
Overall 8.9 Excellent
Based on 1,592 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
8.4
Location
9.0
Overall
8.7
Cleanliness
8.9
Comfort
8.9
Location
9.0
Services
8.8
Staff
8.9
Cleanliness
9.2
Comfort
9.0
Facilities
8.5
Location
9.0
Overall
8.7
Cleanliness
9.2
Comfort
9.2
Location
9.1
Services
9.1
Staff
9.2
Cleanliness
9.3
Comfort
9.4
Location
9.1
Services
9.2
Staff
9.3
Cleanliness
9.2
Comfort
9.2
Facilities
8.0
Location
9.0
Overall
8.6
Cleanliness
9.0
Comfort
9.2
Location
9.1
Services
8.9
Staff
8.9

Excellent 10.0
Pros: It’s close to the interstate and looks new. Everything from parking lot to the room was very clean. What set this apart was the staff. The gentleman at the front desk was helping me check in. Another guest was asking him questions and seemed ticked off that he wasn’t dropping everything to help him. He did a great job of helping us both and keeping the rude guest at bay and going out of his way to be accommodating....with a smile.
Cons: Nothing to complain about.
Mediocre 2.0
Pros: bed was comfortable. location good. restaurant nearby was good
Cons: room wasn't clean - dirty underwear on floor by chair!!! Tub and sink wouldn't drain properly. Tub backed up while showering. GROSS! Breakfast was not a full, hot breakfast as advertised on the website. Front desk told us it was because they couldn't hire staff to serve breakfast. When I said then they needed to update the website because that's what made us decide to come, her response was "yeah, there's a lot of things we need to update." She advised that we speak to the manager the next morning. When we received our bagged breakfast, the orange was tiny, hard and GREEN! Literally green! I've never seen a green orange before! Coffee ran out before we could get down to the center (long before time to pick up our breakfast expired). We tried to make coffee in the room and all we had was decaf. When we spoke to the attendant at checkout, (he never asked how our stay was, just if we needed a receipt), he told us it was the state requirement to not have breakfast yet, which we know to not be true. He did not do anything about the other issues that we raised. Seemed unconcerned. We understand if you have decided not to serve a hot breakfast, but then you must change the way you advertise! We were very unhappy with our stay. Will not be back. Will not recommend this hotel. In fact, we will post bad reviews soon if we are not contacted for a refund. If we are to ever stay at another Country Inn & Suites, we need to be contacted.
Excellent 10.0
Pros: The staff was great, very friendly upon arrival. The room was very clean and everything was great. Glad we chose here to stay on our way to New England.
Cons: Not Applicable
Poor 1.0
Pros: The location was convenient
Cons: Covid cleaning protocols were not being followed. Our sheets were stained and the bedside tables were not wiped down. There was grey hair in the bed sheets and on the bedside table. We called the front desk to ask for a clean room. There were no rooms available. We asked for new sheets. I had to collect them from the front desk and put them on the bed. After not sleeping very well I turned my door keys in and asked to speak to the manager. She had no knowledge of the event the night before, apologized, and said she would talk to the cleaning staff. Compensation was not offered.
Excellent 10.0
Pros: Proprietor made the whole experience delightful!!!
Cons: Nothing.
Excellent 10.0
Pros: Like the room it was very nice and clean . T he beds was very nice and comfortable.
Cons: I was really upset about the breakfast, I though it was like a I-Hop type of breakfast.
Excellent 10.0
Pros: Front desk staff was amazing and extremely helpful and accommodating. Area was clean and exactly as advertised.
Good 6.0
Pros: Has a pool. Clean & conveniently located.
Cons: Breakfast should be improved. We understand it is still Pandemic time, but the pancakes were frozen in the bag and there were items missing like the syrup.
Excellent 10.0
Pros: Clean, friendly staff and easy to find
Cons: Wonderful hotel
Excellent 9.0
Pros: Good location at a good price
Cons: The frozen food is not optimal
Excellent 10.0
Pros: Convenient, good location, nice rooms and great staff.
Cons: Need to get rid of the common cold (covid) regulations and serve there breakfast.
Excellent 9.0
Pros: Staff
Cons: Not really
Excellent 10.0
Pros: Friendly staff, cleanliness, pool, location was convenient.
Cons: Not enough parking
Excellent 10.0
Pros: Convenient. Clean. Bag breakfast. Respectful desk persons.
Cons: No hairdryer. Left with wet hair.
Good 6.0
Pros: The bed and room were clean and comfortable. The lady at the front desk was pleasant, even when she couldn't be helpful. I liked being able to see a mountain even though it was over a highway. Easy access to I81 without being directly on it.
Cons: The pool was available by reservation only. Fortunately we got a time that worked. Hot breakfast was not available as shown, it was a bagged situation. When no muffins were available, we got 2 apples. That was not acceptable.
Excellent 10.0
Pros: Close to everything excellent guest service
Cons: No
Excellent 9.0
Pros: Location was excellent as it was close yo food and shopping
Good 7.0
Pros: Location was great. Grab and go breakfast was more than other hotels. Large rooms.
Cons: Suites are not really suites. It¿s a room with sofa and beds in it. Not separate rooms
Excellent 10.0
Pros: beautiful pool , nice neighborhood
Cons: front desk would not wear mask
Good 7.0
Pros: Pool could be reserved for one family during Covid. Bag breakfast options to heat in your room.
Cons: Masks were not enforced despite spiking Covid levels. No washcloths in room or at front desk.
Poor 1.0
Pros: Nothing. The first lady we s spoke with was nice and accommodating, the morning lady was rude and disrespectful.
Cons: I asked the lady that checked me in if I could pay extra to check in early and still have another night. She said yes. I paid. Happy. The next morning, the other lady woke us up and asked if we were checking out. I said no we're paid up. She made us leave
Good 6.5
Pros: Convenient location. Nice staff at front desk.
Cons: Vacuum the rug in the room and clean the bathroom more thoroughly.
Good 7.0
Pros: Location, clean rooms, nice shower, bagged breakfast during pandemic times
Cons: We did not receive the correct number of bagged breakfasts for our number of guests, but they were generous enough, we could share and make it work.
Poor 1.0
Pros: Not much at all
Cons: The room was dirty. Hair all over the bathroom floor. The mirrors were dirty. 1/4 of a roll of toilet paper on roller with no spare. One shower towel and two other small hand towels that was It! Carpet had food on it. Found a used Q tip laying on the A/C
Good 7.0
Pros: Location
Cons: Was placed in room adjacent to conference room where a religious revival meeting was in noisy progress
Okay 5.0
Pros: They gave us a new room when the toilet stopped working.
Cons: It took 1/2 hour to check in. The person before me had reservation problems and even though the hotel was practically empty, it took 1/2 hour for the one man staff to sort out the problem. I thought unusual for a large hotel to be so understaffed.
Good 7.0
Pros: I enjoy this brand but this was our worst stay.Room.was not cleaned on arrival had to walk from one end to desk to get another key. We requested king got 2 queens. Worst part tv did not work properly for me to watch the debate. Bummer!!
Cons: Help tried to please
Mediocre 2.0
Pros: Leaving to come home.
Cons: The general manager and some of The front desk staff
Good 6.0
Pros: It felt very safe, right off my route. It was quiet and not crowded. Takeout was super convenient from the Mexican restaurant that shares a parking lot with the hotel.
Cons: My first room was second floor, good. On my return drive I stayed a second time, this time in 114. Something smelled strange, like an attempt to mask a worse smell. If it happened again I would ask to be moved.
Okay 4.0
Pros: location
Cons: poor cleaning procedures, you could tell a lot was missed While checking in I waited for 30 minutes for someone to show up at the front desk.
Excellent 9.6
Good 7.0
Pros: Convenient location, friendly staff.
Cons: 1) I was given a handicap access room which was not an issue except the shower flooded the bathroom because a shower curtain by itself is insufficient to keep water in the area. 2) The AC unit in my room was broken and completely non functional
Poor 1.0
Pros: Location
Cons: Room was filthy.. Floors/Night Stand and bathroom counter. I doubt this room was cleaned. Waiting on GM to get back to me.
Good 7.0
Pros: The bed was comfortable.
Cons: They refused a late check out in the middle of the week.The room seemed a bit dated for this Country Inn and Suites.
Okay 5.0
Pros: AC worked good once reset and turned on
Cons: They had entire main parking area roped off for an event that must have been scheduled for the next day. Never saw a car parked during first day and night of my stay. Very inconvenient available parking.
Excellent 9.7
Pros: Staff was very friendly, rooms clean, food good
Cons: Nothing
Good 7.1
Pros: Location
Mediocre 3.0
Pros: Easily accessible from highway.
Cons: Hotel was under major renovations and not know to me at the time.
Excellent 9.1
Pros: Comfy beds, clean, friendly staff,
Cons: No extra outlets or usb ports by bed. Had to unplug alarm clock to charge cell phone to keep nearby over night
Mediocre 3.0
Pros: The staff was super nice. Nicely renovated lobby. Great Mexican restaurant located next to hotel. Located right off the highway.
Cons: The rooms appeared clean, but 'tired' looking. I didn't appreciate the large, quick moving insect crawling across the bathroom floor.
Country Inn & Suites by Radisson, Roanoke, VA - Roanoke
Rated no. 1
8.9
Excellent 8.9
Based on 1,592 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.1
Facilities
8.0
Location
9.3
Overall
8.0
Overall 8.9 Excellent
Based on 459 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
8.0
Location
9.3
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.2
Comfort
9.1
Location
9.4
Services
9.1
Staff
9.0
Cleanliness
9.4
Comfort
9.1
Location
9.4
Services
9.0
Staff
9.1
Cleanliness
9.3
Comfort
9.3
Location
8.9
Services
8.9
Staff
9.1
Cleanliness
9.0
Comfort
8.9
Location
8.9
Services
8.6
Staff
8.8
Cleanliness
9.0
Comfort
8.8
Location
8.8
Services
8.9
Staff
8.9

Excellent 10.0
Pros: Breakfast was amazing. Very impressed. My room was super clean and sanitized. The area had a mall and lots of restaurants within walking distance. The beds were super cushy. We had just moved out of the home in McLean and we’re on our way to Nashville. We were exhausted and needed to rest before driving the rest of the way. It was a treat.
Cons: Honestly, nothing. It was a bit better than we expected.
Excellent 9.0
Pros: The rooms where big and comfortable. The pool was nice. The breakfast was good and the location was great.
Good 7.0
Pros: Clean, comfortable room. Perfect location to the airport.
Cons: Grab and go breakfast would be nice for those not able to enjoy the free breakfast. We left at 4:15am to catch a flight.
Excellent 9.0
Pros: Room was quiet and comfortable
Cons: Expensive
Good 6.0
Cons: Thin wall
Mediocre 2.0
Pros: Cleanliness
Cons: Staff gave another person my same room and he walked in while I was sleeping. Ac unit made a lot of noise
Excellent 9.0
Pros: Great breakfast
Excellent 10.0
Pros: Followed covid guidelines and room was very clean. Despite COVID they had a great breakfast that was safe with hand sanitizer, gloves, and masks
Excellent 10.0
Pros: Service was excellent
Cons: Breakfast selections could have been more
Excellent 10.0
Pros: Coffee/hot beverages in the lobby
Okay 5.0
Cons: old property,dated decor bathroom fixtures scratched and unsightly - need to be replaced
Poor 1.0
Pros: It was a nice place, breakfast was good.
Cons: We were subjected to a room inspection, something I saw no other guest receive before we were allowed to book a second night no explanation was given. Also ac broken, offered comp night stay, that will maybe come in mail in two weeks? Why not email.
Excellent 9.0
Pros: Very well cleaned with covid-19 precautions taken. Minor maintenance issue addressed immediately. The staff was very friendly and helpful.
Cons: While covid-19 necessarily altered the delivery of breakfast, they had great difficulty stocking the items on the menu
Excellent 8.0
Pros: Cleanness
Cons: Noise above me in the morning
Excellent 10.0
Pros: Given the pandemic with covid, our experience was bette than anything I could have expected. The hotel was clean, the room was excellent (spaciously appointed with details in the cleaning), and the larger meeting areas were open to sit in with your group
Cons: Unfortunately the breakfast menu ( which was an unexpected bonus given covid), listed oatmeal as an option. However what arrived with a sugar honey almond topping was grits. I like grits but not with almonds. I would have chosen a different topping op
Excellent 10.0
Pros: It was so CLEAN. Fantastic and helpful staff. Complimentary breakfast was delicious
Cons: No. It was amazing
Excellent 10.0
Pros: Check in was amazingly fast, super staff.
Excellent 10.0
Pros: Helpful staff Good breakfast
Good 7.0
Pros: The hotel staff is excellent
Cons: There was a blood spot on the bottom sheet when I pulled back the cover. They immediately moved us to another room and refunded that night’s charge.
Hampton Inn & Suites Roanoke Airport - Roanoke
Rated no. 2
8.9
Excellent 8.9
Based on 459 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.1
Facilities
9.4
Location
9.1
Overall
9.2
Overall 8.8 Excellent
Based on 197 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
9.4
Location
9.1
Overall
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
8.7
Comfort
8.6
Location
8.7
Services
8.4
Staff
8.7
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.4
Location
9.3
Services
9.1
Staff
9.2
Cleanliness
9.7
Comfort
9.7
Facilities
8.0
Location
9.4
Overall
8.0
Cleanliness
9.2
Comfort
9.1
Facilities
9.3
Location
9.0
Overall
9.0
Cleanliness
9.7
Comfort
9.3
Location
9.7
Services
9.5
Staff
9.4

Excellent 10.0
Cons: No, everything worked out really well.
Mediocre 3.0
Pros: Pool was nice.
Cons: Pool could be bigger. The bathroom was not clean.
Excellent 8.0
Pros: The bed was very comfortable and the room felt cozy!
Cons: All in all we had a good stay. I did notice a few things that need attention. Our door handle to our room kept jamming, it was actually so hard to open, my fiance never got it open by herself during our stay. The bathroom door hinges are very rusted. Also when booking, it would have been nice to know the hot tub was still closed and the pool had to be reserved. Maybe I missed the fine print....
Excellent 9.0
Pros: Liked the body was, shampoo & conditioner dispensers in the shower Liked the contactless method of opening room door(just tap with your card)
Cons: Toilet seat is very low & there is no grab bar to help out with this
Excellent 10.0
Pros: It was very clean, the staff was kind and friendly. Very professional.
Cons: No
Excellent 10.0
Pros: Excellent accommodations. Comfortable, clean and friendly. Easy to get to off the highway. Very quiet.
Excellent 10.0
Pros: Beautiful public spaces. Great room!! Very clean and very comfortable.
Cons: No
Excellent 8.0
Pros: Was very pleased with the cleanliness of the hotel!
Cons: Staff was not real friendly.
Excellent 10.0
Pros: Clean, quiet and comfortable.
Cons: None
Mediocre 3.0
Pros: It was clean
Cons: Breakfast wasn¿t free, and it wasn¿t near the mall
Excellent 10.0
Pros: At the front desk is always excellent and the young lady who goes to Wake Forest were very nice and helpful. Good bedding, size of the room, and free internet
Cons: Room 543,Some light bulbs were old fluorescent ones which give the room a low end look. One light bulb on the LSF of the bed was burned out. I suggest moving the microwave/frig unit to the right of the TV as you cannot see the TV while working at the desk
Good 7.0
Pros: Location
Cons: Room blankets were inadequate and heater/AC was loud.
Excellent 10.0
Pros: Atmosphere quiet
Cons: No issues
Excellent 10.0
Pros: Great location, good gym
Cons: No free breakfast
Good 7.0
Pros: Let u swim in the hotel next door
Cons: Didn't offer free breakfast
Poor 1.0
Cons: Hot tub very dirty. 3 inches of foam present when the Jets were on. Only a handful of stations had a signal. Morning of check out there was no hot water.
Okay 4.0
Pros: Proximity
Cons: Appearance and bed comfort
Excellent 8.0
Pros: Very nice facility.
Cons: No breakfast included for the price.
Excellent 9.6
Pros: Friendly, accommodating staff. Location. Attractive, well maintained and comfortable facility.
Cons: No free breakfast.
Courtyard by Marriott Roanoke Airport - Roanoke
Rated no. 3
8.8
Excellent 8.8
Based on 197 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.2
Facilities
8.5
Location
9.0
Overall
9.0
Overall 9.0 Excellent
Based on 66 reviews
Cleanliness
9.3
Comfort
9.2
Facilities
8.5
Location
9.0
Overall
9.0
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.1
Comfort
9.2
Location
9.1
Services
8.8
Staff
9.1
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.4
Comfort
9.5
Location
9.2
Services
9.6
Staff
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
8.0
Overall
10.0
Cleanliness
8.9
Comfort
8.5
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
8.8
Comfort
8.8
Location
8.8
Services
9.4
Staff
8.8

Excellent 10.0
Pros: Very pleasant experience and will always stay there whenever in the area!
Excellent 10.0
Pros: Property was clean, quiet, and comfortable.
Cons: N/A
Excellent 10.0
Pros: The facility was very clean and front desk staff were very courteous and helpful. They took my phone calls promptly and answered all my questions to my satisfaction. They made my stay most pleasant even after I called back to ask about a lost item.
Cons: I sincerely cannot complain about anything at your facility.
Excellent 9.0
Pros: This beautifully equipped suite was a wonderful way to stay two nights amid a long journey. The staff was impeccable and customer friendly. I strongly recommend this site.
Cons: The kitchen table is tiny and very unstable.
Mediocre 3.0
Pros: Rude employee @the kitchen. Terrible coffee ( weak out of regular coffee most of the time. Your kitchen employee acted as she was doing me a favor to get a milk,
Cons: Location
Excellent 10.0
Pros: Everything was great would definitely stay here again
Cons: N/a
Excellent 10.0
Pros: Location and that room had kitchen
Cons: Pictures should a oven but wasn’t one and website had me for smoking room had to go outside in cold to smoke
Excellent 9.0
Pros: The host who works most afternoons and evenings is AWESOME. She remembered us from over 6 months ago! Also, we really liked the cleanliness, spaciousness, responseviness, and the variety for breakfast.
Cons: Breakfast server was not very pleasant.
Excellent 10.0
Pros: I felt like I was home.
Cons: No
Excellent 10.0
Pros: Suite with a kitchen and morning breakfast included.
Cons: Could not get icemaker in fridge to work, so had to make ice cubes in the ice cube tray.
Excellent 10.0
Pros: Clen comfortable room at a convenient location
Excellent 10.0
Pros: The overall friendliness and cleanliness. The suite was exactly as described and even our dogs had a good time
Cons: No
Excellent 8.5
Pros: Room was spacious and well laid out. Bed comfy. Predictable/reliable Marriott quality.
Cons: Sofa bed was not great, even for a sofa bed. Hot options at breakfast did not taste good, especially the eggs. Cold cereal was fine.
Residence Inn by Marriott Roanoke Airport - Roanoke
Rated no. 4
9.0
Excellent 9.0
Based on 66 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.1
Facilities
10.0
Location
9.1
Overall
10.0
Overall 8.6 Excellent
Based on 368 reviews
Cleanliness
9.0
Comfort
9.1
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.1
Location
9.1
Services
8.9
Staff
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.0
Location
9.0
Services
8.8
Staff
8.7
Cleanliness
9.1
Comfort
9.1
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
9.1
Comfort
8.9
Location
9.3
Services
8.9
Staff
8.8
Cleanliness
8.9
Comfort
8.5
Location
9.0
Services
8.5
Staff
8.1

Excellent 8.0
Pros: The room was huge and comfortable. The room was very reasonably priced.
Cons: The bathtub had some random hairs in it, which wasn't a huge deal but still kind of gross.
Poor 1.0
Pros: Idk couldn’t see it bc I didn’t get all information I needed like a 250 deposit bc I’m a local
Excellent 10.0
Pros: Everything! The staff was exceptionally friendly. We will be back!
Excellent 10.0
Pros: The hotel was very pet friendly!
Poor 1.0
Cons: See previous booking for the same stay
Poor 1.0
Pros: The actual room would have been nice if not for the situation above being so unacceptable.
Cons: I was robbed during my stay and there were cameras the hotel could have used to find the theives and either contact authorities or evict them for the safety if the other guest and myself. Instead that did nothing and said they would leave a note for the manager to handle in the morning and that they would deal with my situation, and I still have never heard anything was done and I was told I could contact the merchant and file for a refund for my stolen meal that was taken from my door before I got to retrieve it. I know it's only 54 dollars and me being forced to drive to get that same order again so the theives didn't get the 2nd one....but even so I thought and expected more of a Hilton property.
Mediocre 3.0
Pros: Loved the area access to shopping and restaurants. Kitchen area was nice. The size of the room.
Cons: Noise from room above, all night, had to call service desk three nights in a row. Staff was not courteous / professional Guys loitering in the parking area smoking matijuana People were charging items to their room with no roomkey verification. Did not have a good stay, very dissapointing.:-(
Mediocre 2.0
Cons: The hotel refused to honor the room price I reserved on booking.com. I paid the higher price at check-in and am waiting for booking.com to resolve this. I couldn't reach booking.com the night of check-in but spoke with a helpful agent the following morning. I have used booking.com for years and have never had this problem before.
Excellent 10.0
Pros: The place was beautiful, clean and well kept up. The staff was awesome.
Okay 5.0
Pros: Front desk staff was very helpful each time that I either had a question or needed supplies. I always saw him helping others or resolving problems.
Cons: Was there 8 days. Cons: must get own toilet paper k towels etc. Had to empty my own trash. Room cleaned once, done poorly. Torn mattress cover used as quilt. Silverware missing. Have Hilton Honors, but not given points
Excellent 10.0
Pros: The shower. No, the staff. No, the beds. No, the kitchen. Wait, towels. Oh, dang it! I can't choose.
Cons: The desk chair was VERY low and would not adjust to a higher level. Yep. That's it.
Excellent 10.0
Pros: Staff super friendly, room and hotel very clean. It¿s very close to shopping and dining. We have stayed here now 3 times & will be back again. Breakfast was ok - better than nothing and you can tell they are trying.
Cons: Needed more staff for breakfast. They had one lone person working for all of us that were waiting to get breakfast.
Excellent 9.0
Pros: My teenage daughter loved that there was a large curtain between the bed and the Pull-out Couch where she slept. With this curtain pulled it felt like she was in her own private space. The oversized room was also a great perk. Also Frig and microwave ð�
Cons: Overall no. We tend to sleep a little later when on vacation and the area got pretty noisy By 9 in the morning.😊 Daughter disappointed the pool was closed due to Covid, but this wasn’t really a fault of the motel.
Excellent 8.0
Pros: Beds were comfy.
Cons: Sofa bed was very uncomfortable.
Good 7.0
Pros: Hotel clean, staff friendly, check in easy & safe.
Cons: Parking
Excellent 9.0
Pros: I think the staff seems to take that extra step to please their guest.
Cons: I wished their was breakfast. The virus stopped that but it just appeared to me it could have been done if the state has entered 3rd phase.
Excellent 10.0
Pros: The room we rented had everything we needed.
Cons: No nothing
Excellent 9.0
Pros: The size of the rooms. I liked the larger refrigerator and the real silverware and plates in room. Plenty of counter space. Bathrooms had plenty of space to put your things in. Nice walk in shower with soap.
Cons: The breakfast food. Twice this weekend they were out of basic items. Once was cream cheese for bagels. Another time ran out of biscuits and gravy. Didn’t feel you were stocked enough. Beds were not that comfortable .
Excellent 10.0
Pros: The size of the room and everything was super clean.
Poor 1.0
Pros: It had an indoor pool-the only reason we booked it
Cons: FOM was arrogant&indifferent-I didnt feel valued as a guest.Indoor pool area smelled overly strong of chlorine-our eyes were watering-we ended up leaving the area. The breakfast attendant was unprofessional.Employees smoking in the non smoking area..etc!
Excellent 8.0
Pros: Size
Cons: Just that every room is pet friendly, which is ok for those with pets. So people may have pet allergies which would make it hard for them to stay there. Some place have pet friendly floors so everyone can enjoy their stay.
Excellent 9.0
Pros: Cleanliness, cheerful & polite staff. Met maintenance man in elevator & mentioned safe wasnt working. He came & reset it within 10 minutes. Kudos to him!!!! Close proximity to restaurants, shopping, airport.
Cons: Limited breakfast hours, though it was complimentary.
Excellent 10.0
Pros: The indoor pool & spa
Cons: Nothing
Good 7.0
Pros: We have stayed here a few times before and it was a great location. Room is modern and bed comfortable. Breakfast included is good. Staff friendly, parking ample.
Cons: Room was not clean - toilet paper was half roll, counters had cup rings left, carpet dirty (not stains but like pieces of dust, paper and food crumbs, some craft sticks?) TV was dusty. Bathroom shower a bit dirty. Lightbulbs missing? Odd!!
Excellent 10.0
Pros: We were there for a funeral, and it made things so much easier that the staff was great, we didn't have to worry about a dirty room or hotel, and breakfast was nice. The Mexican restaurant next door was nice as well. Great job!
Cons: There was another visitor there who didn't know how to use the microwave and broke it. Then she yelled at the staff like it was their fault that she couldn't read the instructions.
Home2 Suites by Hilton Roanoke - Roanoke
Rated no. 5
8.6
Excellent 8.6
Based on 368 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.9
Location
9.1
Overall
4.0
Services
8.7
Overall 8.5 Excellent
Based on 156 reviews
Cleanliness
8.8
Comfort
8.9
Location
9.1
Overall
4.0
Services
8.7
Cleanliness
2.0
Location
6.0
Overall
4.0
Staff
8.0
Value for money
4.0
Cleanliness
9.0
Comfort
9.1
Location
9.2
Services
8.8
Staff
9.1
Cleanliness
8.7
Comfort
9.0
Location
8.9
Services
8.7
Staff
8.9
Cleanliness
8.6
Comfort
8.9
Location
9.4
Services
8.6
Staff
8.3
Cleanliness
7.8
Comfort
8.2
Location
8.3
Services
8.0
Staff
8.3
Cleanliness
8.2
Comfort
8.5
Location
8.8
Services
8.4
Staff
8.8

Excellent 10.0
Pros: Very clean and accessible to all area restaurants
Cons: Everything was fine
Poor 1.0
Pros: Easy access to the highway.
Cons: The kitchen was not stocked, 2 folks, 1 spoon, a few plates. The stove was dirty. Didn't look like the room was cleaned for the next guests. No towels in the room. Unresponsive staff. When I called the reception the person on the phone said they were "sold out" of towels(?). On further pushing, said that ALL the towels in the hotel were in the laundry. Had to call repeatedly to get towels to my room. Then finally, caught hold of the housecleaning staff on my floor who was very helpful.
Excellent 8.0
Pros: The cleanliness was top notch. And the staff was welcoming and helpful. Shout out to the head woman in charge of the cleaning (I didn't get her name) and Amanda at the front desk. They really went above and beyond to help me out.
Cons: Check in time was supposed to be at 3:00...My room wasn't available until 4:30 (and actually, they switched my room to one that was available at 4:30).
Excellent 8.0
Pros: Very clean. Very accommodating. Very comfortable beds.
Cons: Maybe a few more parking spots. I had to park next door at a different hotel one night. Otherwise, it was a very nice facility.
Excellent 8.0
Cons: It was indicated on the website that hot breakfast was included. THERE WAS NO BREAKFAST.
Excellent 10.0
Pros: It was convenient, comfortable & exceptionally roomy & clean 🌟🌟🌟🌟🌟
Cons: There was nothing at all displeasing about this property
Excellent 8.0
Cons: Beds were uncomfortable. No pool.
Excellent 8.0
Pros: I like that it's in good location,restaurants and mall close by.I will gladly recommend this hotel to my friends and family.
Okay 4.0
Pros: Everything looked great
Cons: the fridge wasn't working properly, and there was a lot of broken items in the room
Excellent 8.0
Pros: It had a great location it was convenient to everything. Very clean I am very private which is something I really liked.
Cons: I left the door open to my hotel room after I left. Apparently someone went into my room and smoked and I got charge for it. I explain to them that I do not smoke but they did not want to hear it so I got charged $100 for something I didn’t do.
Okay 4.4
Okay 5.0
Pros: The room and the setup.
Cons: Yes my card was charged multiple times over the 3 day period in which I stayed...basically one day i paid for my.room 3 times. When i went to the hotel staff to resolve this issue, i was pretty.much put on the backburner...
Excellent 10.0
Pros: Clean, great location, friendly staff
Excellent 10.0
Pros: Beautiful clean rooms, staff was excellent!
Excellent 10.0
Pros: The room was big, very comfortable, and clean. Staff was very nice. Great location, near mall and airport. The breakfast was very good with lots of options, better than other more expensive hotels I've stayed in. Should be rated higher than 2.5 stars.
Cons: The carpet in the hallways was a little worn and tattered from lots of foot traffic. This seems to be a common problem in the common areas of most hotels.
MainStay Suites Airport - Roanoke
Rated no. 6
8.5
Excellent 8.5
Based on 156 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.6
Facilities
8.5
Location
8.8
Overall
8.2
Overall 8.4 Excellent
Based on 694 reviews
Cleanliness
8.5
Comfort
8.6
Facilities
8.5
Location
8.8
Overall
8.2
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
9.3
Overall
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.6
Location
9.0
Services
8.5
Staff
8.8
Cleanliness
7.2
Comfort
8.0
Facilities
8.4
Location
8.0
Overall
7.6
Cleanliness
7.5
Comfort
7.2
Facilities
8.0
Location
8.0
Overall
7.7
Cleanliness
8.6
Comfort
8.6
Location
8.7
Services
8.4
Staff
8.8
Cleanliness
8.5
Comfort
8.7
Location
8.8
Services
8.0
Staff
8.8
Cleanliness
8.5
Comfort
8.7
Facilities
8.3
Location
8.9
Overall
8.5
Cleanliness
8.0
Comfort
8.6
Location
8.8
Services
8.1
Staff
8.6

Good 7.0
Cons: Pool was freezing cold. My room phone cord was cut, the bathroom door was stuck on the shower rod had to pull real hard to unjam it. My key to the room wouldn’t work a few times.
Excellent 10.0
Pros: The
Cons: The pet free was way too expensive
Excellent 9.0
Pros: The coffee nook in the morning
Cons: Cold water in the pool
Excellent 10.0
Pros: Very friendly staff. Great location near shopping and restaurants! Great place to take my dog!
Cons: Only issue-one elevator was being worked on but repair man was already there fixing it.
Good 7.0
Pros: It was quiet and comfortable spacious and clean. Staff was ok and because of covid everyone respected everyone's space and wore masks.
Cons: Their was no microwave in the room and we traveled out of state to here and brought food that needed to be warmed up. We had to ask the front desk to warm up the food which was a challenge for us and the staff. Microwave need to be in just about every room so this won't happen again.
Excellent 10.0
Pros: The breakfast was great, very helpful and friendly staff.
Cons: It's not a complaint, but I would have liked a Bible in my room. This day and time with all the negative things going on in the world Jesus is the hope to all. thank you and God Bless.
Excellent 9.0
Pros: Pretty room
Cons: Bed was well used no refrig had to wait til mext day to have one delievered
Excellent 10.0
Pros: Very good
Excellent 8.0
Pros: good location
Cons: ran out of towels
Excellent 8.0
Pros: Very pet-friendly but the did charge extra
Excellent 10.0
Pros: The customer service provided by the Front Desk was awesome!!
Good 7.0
Pros: Ease to and from the highway with many restaurant options.
Cons: They charged $75 for my one dog for one night stay. That is almost how much o paid for the entire room. That needs to be disclosed when reserving the room.
Excellent 8.0
Pros: Good pillows, comfortable beds. Staff was very friendly and helpful.
Cons: Bathroom was a little small and hard to maneuver with small children. Some of the outlets looked a little grimy, as if soda was spilled on it and not cleaned up.
Excellent 10.0
Pros: Cleanliness, and room aesthetics. Great location!
Cons: No, highly satisfied, I will definitely book again
Excellent 10.0
Pros: Love it
Cons: No issues
Excellent 9.0
Pros: Very nice, modern well kept room. Staff was excellent and the to go breakfast was great.
Cons: Nothing.
Excellent 10.0
Pros: The staff was friendly and professional
Excellent 9.0
Pros: Great staff
Cons: Bathroom and no microwave
Excellent 9.0
Pros: The room was large with a king bed, sectional sofa and desk. A large screen TV that could be angled for the couch or bed.
Cons: Breakfast was limited due to COVID-19 but was sufficient to eat if you can do basic.
Mediocre 3.0
Pros: The pool was very nice! Great location.
Cons: Staff was very rude
Okay 5.0
Cons: The furniture and carpet seemed old and shabby. It wasn’t clean. The garbage cans did not have plastic bag liners so there were gross stains on the garbage can from whomever stayed in the room before us.
Okay 5.0
Cons: dirty. stains everywhere in the room....there are some vomit-leftover-like stuff on the trash can....
Poor 1.0
Pros: The front stagg during the day were so lond and helpful.
Cons: There was a large group of loud guests. When asking the front desk about it there was nothing done. I was woken at 130am with yelling and running in the halls. On my hall and on the floor above me. Also, there was a shooting at 3am in the parking lot.
Mediocre 2.0
Cons: There was not 1 single trash can in the entire room. The shower and couch were filthy
Okay 5.0
Pros: locaation
Cons: the toilet leaked and the bathroom was disgusting
Poor 1.0
Pros: The bed was comfortable. Housekeeping staff were good.
Cons: The hotel spring the $12 breakfast "option" upon checkin seems a bit bait and switch. And not worth it. The hotel is right on a highway, and thus noisy. Hotel needs to be clearer about allowing pets. A dog down the hall would not shut up for 2 days.
Poor 1.0
Pros: Location
Cons: Room 215 heard the elevator 24/7
Okay 5.0
Pros: Rate
Cons: Public spaces not very clean. Asked if there was lotion in the room and told yes. Had to move rooms because we were next to a room full of active kids. Staff was very understanding and accommodating about the move., but the 2nd room didn't have lotion.
Okay 5.0
Pros: location
Cons: heat unit was extremely loud and could not sleep with it running. room could have been cleaner, check the coffee pot
Good 6.0
Pros: Staff friendly Location fine
Cons: Shower had mold Carpet and fixtures old needs renovation Layout odd Breakfast fine
Poor 1.0
Pros: Nothing
Cons: Everything
Okay 5.0
Pros: LOCATION
Cons: BATHROOM SHOWER DRAINED IN THE WRONG DIRECTION. SHOWER DOORS WOULD NOT STAY CLOSED.DINING AREA WAS NOT CLEAN. DINING STAFF WAS ARROGANT. A TOWEL WAS USED TO MOP THE DINING ROOM FLOOR WITH THE ATTENDANT'S FOOT, THEN USED TO CARRY A MILK PITCHER.
Good 7.0
Pros: Nice big clean rooms
Cons: Breakfast was pour
Good 7.0
Cons: Cleaning crew needs to do a better job. Toilet was dirty, one of the towels was stained, table was sticky, and the phone was broken.
Good 7.0
Pros: Great to see an old hotel trying to keep up with changes.
Cons: The bathrooms need to be remodeled.
Okay 4.0
Pros: The bed was comfortable.
Cons: It takes a lot for me to be upset with a hotel. I'm just happy with a bed and shower. However, check in time was 3pm. We arrived at 4:30 and our room was not ready. The girl seemed clueless about what was going on and said it would be at least 45 minutes.
Good 6.0
Pros: Location
Cons: Breakfast was terrible: poor quality food items Not much selection Just average at best Room bathroom was unbelievable small ..very poor design
Mediocre 3.0
Pros: The air conditioner did not work and the room was very hot. 85 degrees.
Cons: Not much sleep. Room to hot.
Okay 5.0
Pros: Very friendly staff. Good breakfast. Although our room was directly across from the elevator, we were not bothered by noise during the night.
Cons: Had to straddle the toilet in order to close the door to the toilet/shower room. Pillows were small and not good quality. No newspapers available. Sorry, we don't expect to pay this rate for lodging that is only "adequate."
Okay 5.0
Pros: Location
Cons: The hotel room, very dirty, heater smells very bad, mirrors dirty and the reception not clean
Mediocre 3.0
Pros: The room was very fancy loved it.
Cons: The tables were dusty. The toilet had dried urine on the seat. The blanket was dirty. The night front desk guy told us there were no more heat up items from the menu that says 24/7. Thankfully Wal-Mart was close!
Okay 5.0
Pros: Room was comfortable and clean.
Cons: The night staff failed to mention withdrawing money automatically for “incidentals” and the breakfast was pathetic. The milk was sour, the fruit bowl had clearly been sitting out for some time, and just was not many options.
Good 6.2
Pros: large rooms, nice staff
Cons: room was dated with peeling paint and missing outlet covers, breakfast was tough
Good 7.0
Pros: Location
Cons: Dated
Good 6.0
Pros: room and very friendly, helpful staff
Cons: pool was small, overtaken by children exercise room was dirty, bike handle was broken (wobbled), no music amenities, no space to work out had specifically picked the hotel for the pool and the exercise room
Mediocre 2.0
Pros: The location was excellent.
Cons: Trash inside bedding, dirty coffee cups, dirty extra blanket, took several mins for hot water in shower, no vending machine, ice machines only on two of six floors.
Good 7.0
Pros: The beds were very comfortable.
Cons: TV was difficult to use.
Good 6.0
Pros: Hotel was very clean
Cons: Breakfast was horrible
Poor 1.0
Pros: Located at shopping mall near airport
Cons: Horrendous front desk staff. Four people working and only one knows how to make keys or check someone in. Rude and unprofessional. Would not recommend. Housekeepers were nice though.
Mediocre 2.0
Pros: the location.
Cons: the room and bathroom was dirty. mildew in the shower and hair all over the room. the a/c was poor at cooling and we tried two rooms. the door when locked would move in and out about 1". air pressure in the hallway caused the door to make noises.
Mediocre 2.0
Pros: The night shift host was very engaging and helpful. He was the best part of our stay.
Cons: Shower had mold in the grout. TV reception was horrible and the selection of viewing was very limited. Amenities in the rooms were non existent. No wrapped disposable cups. Bath was difficult to access and close door. Limited refreshments available &
Mediocre 3.0
Pros: Room excellent, 24/7 snack bar
Cons: Worst cable TV System ever.. TV set itself first-rate, the cable system "featured" 5 HD stations, only 2 worked. The rest of the stations were analog, heavy snow and interference on each one. Was liking watching TV in 1965 in a storm.
Excellent 10.0
Pros: We were literally there for only 9 hours, but it provided the exact level of comfort we wanted and would want if we stayed longer. The king was very comfortable, there was plenty of room with a huge sofa and there was a large wet bar with mini fridge. It seemed that the hotel was very new. And the woman at the front desk was exceptionally pleasant.
Cons: Nada!
Poor 1.0
Pros: Just location is good
Cons: Room was extremely bad not having good bed
Okay 5.7
Pros: Location to highway and restaurants was perfect.
Cons: Our room was next to elevator and that took space away from the room. The bathroom was incredibly tight. Be warned if you have a do not disturb sign on your door when the cleaning staff to by- they will not come by later and clean your room at all. Wish we had known that.
Excellent 9.4
Pros: the staff where very helpfull
Excellent 10.0
Pros: Great service and breakfast. Staff was friendly and helpful. Proximity to mall a plus.
Excellent 10.0
Pros: Room was spacious. Cost was reasonable. Breakfast was great!
Okay 5.7
Pros: The beds were comfortable
Cons: We had a leak under the sink the carpet was wet. We called about it and they said someone would come check on it but nobody showed up. Another thing was they put us in a room next to the elevator so we heard the elevator go up and down all night was kinda noisey in the middle of the night. The drains did not drain like they should. And nothing was done about that.
Good 6.8
Pros: The staff was friendly and efficient. A good welcoming upon check in. The room at first glance was very modern decor and tasteful. Plenty of space. Convenient location with lots of restaurants and shopping.
Cons: The fridge was not working. We didn't find this out till we came back that evening with drinks and by morning, still nothing. The mattress was very uncomfortable. Very noisy with springs, "popping" when someone moved. Made for a very restless night.
Excellent 10.0
Pros: loved the breakfast, especially the "egg mcmuffins" which were far superior to those at McDonalds.
Mediocre 2.0
Pros: nothing
Cons: decoration noisy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Can't sleep!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Excellent 9.6
Pros: The pillows were perfect. Trust me. Also, a number of nice restaurant's were very close by.
Excellent 8.3
Pros: The staff was very courteous and attentive
Cons: It was a busy holiday weekend but there should have been more staff in the evenings and breakfast to help with cleaning and there was a fallen tree blocking the entrance/exit to the hotel
Hyatt Place Roanoke Airport / Valley View Mall - Roanoke
Rated no. 7
8.4
Excellent 8.4
Based on 694 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.4
Facilities
5.0
Location
8.9
Overall
4.0
Overall 8.2 Excellent
Based on 179 reviews
Cleanliness
8.3
Comfort
8.4
Facilities
5.0
Location
8.9
Overall
4.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
8.1
Comfort
8.3
Location
8.8
Services
7.9
Staff
8.4
Cleanliness
8.9
Comfort
8.9
Location
9.1
Services
8.4
Staff
9.1
Cleanliness
8.3
Comfort
7.5
Location
8.3
Services
7.5
Staff
8.3
Cleanliness
8.0
Comfort
8.1
Facilities
4.0
Location
9.0
Overall
2.0
Cleanliness
8.6
Comfort
8.5
Location
9.6
Services
8.7
Staff
8.4

Poor 1.0
Pros: Nothing I’m not satisfied
Cons: They didn’t have a decent clean room. I’m a non smoker they smell like smoke. They had to downsize my room from a king to a double and stated they couldn’t reimburse me. I really would love my money back
Excellent 8.0
Pros: Vg
Cons: Breakfast all good but breakfast
Okay 5.0
Pros: Proximity to the airport for a. Early am flight
Cons: Having to wait over five minutes for the front desk attendant to come to the front desk to check me I .. Next time it would of been as long but I made noise with my CC
Excellent 9.0
Pros: Cleanliness
Cons: Nothing
Excellent 10.0
Pros: The staff was very friendly and helpful
Excellent 8.0
Cons: Beds were two small
Excellent 10.0
Pros: clean rooms great staff
Excellent 8.0
Pros: Convenient location.
Cons: The first room we were given smelled strongly like smoke. The front desk mgr. was great about getting us a new room quickly. But the electronic key entry for the 2nd room was broken so she had to get us a 3rd room. It was clean and smelled fine.
Okay 4.5
Cons: moldy
Excellent 10.0
Pros: The staff were so friendly & seemed to enjoy our little dog.
Excellent 10.0
Pros: I wasn't sure what to expect since I had never stayed at a Comfort Inn and this was such a great price. I was pleasantly surprised. The hotel is small and was very clean. The employees were friendly and helpful...
Excellent 10.0
Cons: Cold, hard biscuits.
Excellent 9.0
Pros: The stagg
Cons: No
Excellent 10.0
Pros: Newer hotel with good breakfast
Excellent 10.0
Pros: Location was great
Good 7.0
Pros: Nice clean room and great pillows
Cons: Terrible un drinkable coffee in breakfast area..
Okay 5.0
Pros: Location
Cons: Very dated, and not very clean
Excellent 9.0
Pros: Very friendly staff, nice room, nice breakfast.
Excellent 10.0
Pros: excellent hotel!
Good 6.0
Cons: No curtain in the shower
Okay 4.0
Cons: The Wi-Fi and TV were both spotty.
Okay 5.0
Pros: Helpful desk staff. Breakfast was o.k.
Cons: road noise
Comfort Inn Airport - Roanoke
Rated no. 8
8.2
Excellent 8.2
Based on 179 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.5
Facilities
8.5
Location
8.7
Overall
8.2
Overall 8.1 Excellent
Based on 672 reviews
Cleanliness
8.5
Comfort
8.5
Facilities
8.5
Location
8.7
Overall
8.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
8.2
Location
8.6
Services
7.9
Staff
8.8
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
8.6
Comfort
8.6
Location
8.6
Services
8.2
Staff
8.7
Cleanliness
8.7
Comfort
8.7
Facilities
7.0
Location
8.5
Overall
7.0
Cleanliness
8.8
Comfort
8.8
Location
8.9
Overall
9.0
Services
8.3
Cleanliness
8.9
Comfort
8.8
Location
8.9
Services
8.4
Staff
8.9

Okay 4.0
Cons: Room was dusty, not particularly clean, only 2 small pillows for two queen beds; bathroom was not well cleaned- few amenities in either (such as toothpaste, file or book-listing of local restaurants, etc.)
Excellent 8.0
Pros: The property is excellent including the price. My traveling companion kept me awake which is in no way the fault of the property.
Cons: We were way far down a long hall.
Excellent 8.0
Pros: Clean, good location
Good 6.0
Pros: Beds were nice and comfortable. Lady at front was pleasant and helpful.
Cons: Our one room smelt of smoke and our other room smelt of damp.
Excellent 10.0
Pros: Clean, reasonably priced.
Cons: Breakfast was not available. We thought it was part of the package.
Good 7.0
Pros: Good location. Comfortable bed. Decent but not great room lighting.
Cons: The ac compressor made a loud rumbling noise every time it cycled on. This was quite annoying. Internet was weak. The tv has a lot of non HD channels.
Okay 5.0
Cons: Room need an update. Chair was weathered and broken. Wall needed pating.
Excellent 10.0
Pros: The staff was SUPER friendly. 24 hour coffee.
Good 6.0
Pros: the price
Cons: charge a security deposit of almost $500 because i had a local address. The clerk said they were doing this to discourage drug dealer problems they were having with using their rooms.
Excellent 10.0
Pros: Location was perfect
Cons: The towels did not smell nice.
Excellent 10.0
Pros: Liked the location hotel little old but in good condition
Cons: Breakfast, missing
Good 7.0
Pros: The location was good off the interstate. The staff was friendly. Liked how you could bring pet at a reasonable price. Trash can at pet area was not emptied.
Cons: Security should have been better. Witnessed a couple of disturbing incidences. Also trash in halls and some guest set outside their doors. Also you only could take one milk per guest, not even enough to fill your cereal up.
Mediocre 3.0
Pros: Location and staff
Cons: Yes the smell was mold or mildew. Black mildew in bathroom and bedroom causing a very strong odor
Okay 4.0
Pros: Hotel staff were all friendly and professional. Free parking.
Cons: Smelled like cigarettes on the floor. Room was musty and damp.
Poor 1.0
Cons: The stay was very unpleasant! We stayed in Room 103, which was okay until I discovered the window to the room would not lock and could be easily pushed in. The manager on duty stated they were sold out and no other rooms were available.
Excellent 8.0
Pros: clean and safe, front desk staff pleasant
Cons: They did not clean the room or provide clean towels/soap at any point during our 4-night stay due to the hoax China virus.
Good 6.0
Pros: Location and beds were pretty comfortable. Upon arrival the room looked pretty clean and nice.
Cons: I brought Clorox wipes with me and wiped down all surfaces including door knobs & alarm clock which were Awful. bathroom surfaces was disgusting.4 cloths filth.
Poor 1.0
Cons: Bad smell, bathroom bowl backed up,need fix door locking
Poor 1.0
Pros: The pool
Cons: The first room we were put in had dog poop in the floor. I went to the front desk and told them and did not even get an apology I was just handed another key to a different room. The next room had someone's belongings in it and wallpaper pieces in the flo
Excellent 8.0
Pros: The location
Cons: I didn’t like that my young children seen two fights the three days we were there. I also didn’t like the way housekeeping cleaned the room.
Excellent 9.0
Cons: Would have liked to have had beverage service (coffee) that was decent.
Good 6.0
Pros: Location and staff
Cons: Noisey people who I assumed lived there , arguing til 3 in the morning
Good 7.0
Pros: The beds was wonderful!! The room was clean. We had a nice, handicapped accessible room.
Cons: We could not get hot water from our sink and told the front desk Repeatedly over the weekend. The bathtub took 10-15 minutes to get “warm,” not hot water, but was not hot enough to take a shower. Nothing was done about it.
Poor 1.0
Pros: Not good
Cons: The whole room
Okay 4.0
Pros: location was good
Cons: the "non-smoking" room we were put in smelled heavily of cigarette smoke. The staff allowed a massive party in the room next to ours that went on late into the night. Smoking was allowed right outside the entrance doors filling the hallway with smoke.
Excellent 10.0
Pros: Clean and soft beds
Cons: N/A
Okay 5.0
Pros: The location
Cons: The room smelt like cigarett smoke
Poor 1.0
Pros: Clean
Cons: It’s flooded and refrigerator didn’t work
Good 7.0
Pros: The staff was very friendly
Excellent 10.0
Pros: Front Desk personal
Excellent 9.0
Pros: Location was good. The front desk clerk was very friendly.
Cons: It was starting to show its age, the phone didn't work, the sink fixtures were not caulked down and closet door handles were hanging loose. The bath tub faucet turned 360 degrees so you had to figure out where to stop it to make it turn off.
Poor 1.0
Pros: In nice place
Cons: Got 2 room toilet wasn't clean couldn't get remote to work
Poor 1.0
Pros: Nothing
Cons: Customer service front desk was horrible and the room was not clean sit should have been
Excellent 8.8
Good 6.0
Pros: The bed was clean and comfortable. The bathroom was also clean and comfortable.
Cons: There is a musty smell in the room, even with the air conditioning on. Where does the musty smell come from?
Good 7.0
Pros: Staff and location
Cons: Musty smell of room
Okay 4.0
Pros: The hotel was close to many restaurants and a mall.
Cons: The hotel was close to many restaurants and a mall.
Okay 5.0
Pros: Best western plus is always a sure thing when I'm traveling.
Cons: This place was so unbelievably loud. I checked in after 10 pm and there were dozens of kids still in the pool which is adjacent to the lobby. They didn't quiet down until after midnight. This is an airport hotel two days before Christmas. Employees use
Okay 5.0
Pros: Nothing was over the top.
Cons: The desk clerk wasn't paying attention and put a hold on my card for the cost of the hotel room. I had already paid for it online.
Excellent 10.0
Pros: Everyone was nice and helpful. Room was very clean. Breakfast was good
Cons: That there was not mirror in bedroom
Okay 4.0
Pros: Close to where I needed to be
Cons: The facility was old and worn out, breakfast was not very good. I wouldn't stay here again
Excellent 8.5
Pros: Very nice hotel. Comfortable bed and room. Cleanliness was very good. Breakfast area was cramped but quality and selection was better than the competition.
Cons: Room soundproofing could be better. Traffic on street noticeable. Could hear footsteps in room upstairs.
Best Western Plus Inn at Valley View - Roanoke
Rated no. 9
8.1
Excellent 8.1
Based on 672 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.4
Facilities
8.0
Location
8.5
Overall
8.0
Overall 8.1 Excellent
Based on 167 reviews
Cleanliness
8.4
Comfort
8.4
Facilities
8.0
Location
8.5
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.5
Location
8.8
Services
8.7
Staff
9.0
Cleanliness
4.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
7.9
Comfort
7.9
Location
8.0
Services
7.7
Staff
8.5
Cleanliness
9.3
Comfort
9.5
Location
9.3
Services
9.5
Staff
9.5
Cleanliness
9.0
Comfort
8.9
Location
8.7
Services
8.7
Staff
9.4
Cleanliness
8.7
Comfort
8.4
Location
8.3
Services
8.2
Staff
8.9

Excellent 10.0
Pros: Staff was very friendly and willing to work with our incredibly late check in. Even took in to consideration that we had been in the road for hours. We were given a room close to the elevator so we could get in and get some sleep.
Good 6.0
Pros: Bed was comfortable and the down pillows wers great.
Cons: I ended up in a room next to another guest with a dog and small child. Unfortunately, I was too tired from driving for 12 hours to go back to the lobby and request a different room. Perhaps a single guest should be given a room away from kids and dogs as a general rule.
Poor 1.0
Pros: I liked nothing about this hotel.
Cons: Hallways look like a prison, room smelled like dirty animals, receptionist hung up on me twice
Good 7.0
Cons: I was about to be charged a large pet fee without anyone confirming the size of the dog. $138 dropped to $78 because of this factor. My wife had to get the manager to correct this because the other employees were ignorant.
Excellent 10.0
Pros: Staff was great, especially checking us in as we arrived so late!
Okay 4.0
Cons: We were not advised there will be no housekeeping supposedly because of COVID, however my son was staying in a Holiday Inn 10 minutes away and had full housekeeping along with free breakfast. Had to ask for more towels, toilet paper, and tissues. No trash removal. The rate paid was way too much given the lack of service. The staff was very friendly, just was not allowed to provide basic services. I’m very disappointed and feel a refund is in order or at least a free stay.
Excellent 9.0
Pros: Thus was a clean and comfortable stay for the weekend.
Cons: There was a dog in the room across from us that barked the 1st night here. I think it was left unattended until late hours at night.
Okay 4.0
Cons: First floor room was noisy. Could hear everything going on in lobby. Loud conversations outside room all night and into the morning made it difficult to sleep. Even after I contacted the front desk, it took a while before the men arguing outside my door left.
Good 6.0
Pros: Excellent dining experience
Cons: No hair dryer in room. Breakfast was available, but not included with the room cost.
Good 7.0
Pros: Very Clean hotel!
Cons: My window was right above an area playing music all day and night. There were also a lot of noises including people talking. Room 218
Excellent 10.0
Pros: Recently renovated.
Excellent 10.0
Pros: Rooms are spacious and so clean. The staff was lovely.
Excellent 10.0
Pros: Nice and clean and in a great location
Cons: everything was good
Excellent 9.0
Cons: Had a couple of issues... TV did not work was moved. Asked to face the highway but instead faced inside the. Did not want to move again
Mediocre 3.0
Pros: Cleaniness
Cons: Front attendant was not friendly at all.
Excellent 10.0
Pros: Bedding, large TV, back lit mirror in bathroom, good shower and bathroom.
Cons: Menu on TV could not find so hard to find channels
Excellent 10.0
Pros: Nice
Excellent 10.0
Pros: Great new rooms, Purell in elevators and desk.. excellent bedding and baths... wish all Holiday Inns looked like this.
Cons: nope
Excellent 10.0
Pros: Safe check in, free internet, great bedding and updated rooms.
Cons: Not a thing
Excellent 10.0
Pros: Free internet, Bedding, bathroom, TV, Purell in elevators, refrigerator, microwave, receptacles in appropriate areas
Cons: not really
Poor 1.0
Cons: We had our dog with us and paid $50 dollars for a pet fee. When we got to our room, we found hardened dog poop on the floor. We got 2 bottles of water free for it. Unacceptable.
Good 7.0
Pros: Clean and very convenient. In the past, I have really liked the bar/restaurant staff - very engaging and fun. The waiter let us know that the waffle batter was bad and he didn't rust it to serve us waffles. He was friendly.
Cons: This time, the hallway smelled awful (musty). The bartender was clearly overworked and complained about having one cook and her to serve everyone. She then got a grip, was more engaging, and was actually great. Breakfast is confusing and not enough staff.
Okay 5.0
Pros: Check-in was easy, the front desk staff was very nice. Bed was comfortable. Pet friendly.
Cons: Restaurant service was disappointing, only 3 tables with guests but several times the front desk person had to help out & serve bar drinks. The shower dripped all night. Any noise in the lobby was amplified by the pitched ceiling (bad design IMHO).
Okay 4.0
Pros: price
Cons: room needed repair, dirty, noisy,etc.
Okay 5.0
Pros: Bed was comfortable.
Cons: The hotel had a foul odor and was not clean. The restroom to our room was not clean.
Good 7.0
Pros: Sleeping
Holiday Inn Roanoke - Valley View - Roanoke
Rated no. 10
8.1
Excellent 8.1
Based on 167 reviews
Details
Reviews

Cleanliness
7.8
Comfort
7.8
Facilities
7.3
Location
8.2
Overall
7.0
Overall 7.2 Good
Based on 660 reviews
Cleanliness
7.8
Comfort
7.8
Facilities
7.3
Location
8.2
Overall
7.0
Cleanliness
5.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
7.8
Comfort
7.7
Location
8.1
Services
7.6
Staff
8.1
Cleanliness
8.0
Comfort
7.5
Facilities
8.5
Location
8.5
Overall
7.5
Cleanliness
7.8
Comfort
7.8
Location
8.2
Services
7.5
Staff
8.0
Cleanliness
7.6
Comfort
7.5
Location
8.1
Services
7.4
Staff
8.0
Cleanliness
7.8
Comfort
7.9
Facilities
7.2
Location
8.1
Overall
6.8
Cleanliness
7.8
Comfort
7.6
Location
8.2
Services
7.6
Staff
8.0

Okay 5.0
Pros: We got to the airport.
Cons: 1. The night manager complained about taking us to the airport. However, Booking.com lists airport shuttle service available. 2. The outside of the commode was visible not cleaned with a soiled area. 3. The bathtub had loose hair in the drain where it had not been cleaned either.
Excellent 9.0
Pros: Compared to a neighboring hotel, this Quality Inn was exceptional. The room was clean, well-kept and maintained. The staff was pleasant and professional.
Good 7.0
Pros: Nice location and quiet. They had a breakfast bag instead of the regular breakfast but they were hoping to reopen their breakfast room in a few weeks as things are reopening.
Cons: It’s an older renovated hotel.
Mediocre 3.0
Pros: Quiet location, easy access of interstate
Cons: Shabby, run down, stained furniture. There was a large spider in our room which made us uncomfortable, so we asked to have a different room. New room had old, torn drapes.
Poor 1.0
Pros: Nothing
Cons: Everything
Mediocre 2.0
Pros: Rooms are overall clean
Cons: Management is really crappy to guests. Apparently you have to ask if the pool is open. But no discounts are offered if it’s not (pool was definitely open upon check in and closed due to cleaning shortly after. The pool was why I booked here. And would of booked elsewhere had I known) I immediately called when I found out. We’re on our honeymoon. Made a pit stop in Roanoke to see our family and HANG OUT BY THE POOL with the kids! And Bc it was a few hours after check in and we didn’t know to ask if the pool was open! We couldn’t check out or get any refund to book elsewhere. The beds are extremely uncomfortable. The couch is so stained I wouldn’t recommend sitting on it. Otherwise the room was clean. Property is decent. There’s a few sketchy people. But surrounded by cameras give you peace of mind. It’s sad they lost my business and even after being told I would write a review Bc it was unfair he was so rude to me and refused to try to work with us Bc we stop through here often.
Good 7.0
Pros: Close to the airport Clean
Cons: « Breakfast included » really just means coffee and frozen sandwich…
Excellent 8.0
Pros: I like the fact that the room was big and spacious and the lady at the front desk was friendly. I cannot remember her name. She was a short, older lady, very sweet
Cons: The I had school assignment to use but I was unable to plug a HDMI cable into the TV to connect to my computer and that was an inconvenience
Mediocre 3.0
Pros: Hotel staff in lobby was extremely rude the lady acted like she didn¿t want to help I will not be staying there again
Good 6.0
Pros: Staff was nice.
Cons: No hot Water 1st morning after stay. I took shower about 2am 2nd night and had hot water.
Excellent 9.0
Cons: Checkin was poor. I was given a key to a room that was still being cleaned.
Poor 1.0
Pros: Nothing
Cons: Everything
Excellent 9.0
Pros: location
Cons: no
Okay 5.0
Pros: Cold room
Poor 1.0
Pros: The location was good.
Cons: Front desk was rude and even after being showed my room was booked and paid in full continued to tell me I needed to pay. The hand towels and face clothes were stained nasty. Metal pieces left on floor that I found with my foot.
Excellent 8.0
Cons: Check in staff
Poor 1.0
Cons: There was mold on the bathrooms the tub was leaking the toilet was dirty around the sides clothes were left inside the dresser There were roaches
Poor 1.0
Pros: Nothing at all
Cons: The staff the rooms everything was bad will never book here again
Mediocre 2.0
Pros: Bed was pretty comfortable and the a/c worked good
Cons: Pool closed, no breakfast, and bugs all over the room
Poor 1.0
Cons: The hotel room was dirty . The sheets stunk. The room smelled like a smoking room even though we requisted non-smoking. Absolutely horrible !
Okay 5.0
Pros: It was in a great location
Cons: The hotel was dirty
Poor 1.0
Cons: There was bugs in my room. They were crawling all over my stuff an I stay here regularly it was disgusting an made me not want to come back.
Excellent 9.0
Pros: It was definitely updated. And it was well put together. The pictures online don't lie. Wood floors and all. It was peaceful sleep. All good for the most part.
Cons: The shower head had soap scum all over it. I asked the maid to clean the shower, gave her a tip for motivation. It still has soap scum on it to this day. I'm sure.
Excellent 10.0
Pros: Everything was great! The staff was amazing I really enjoyed the time I was there!
Cons: No indoor pool
Excellent 10.0
Pros: All good
Cons: All good
Good 6.8
Pros: There’s nothing special about this place, but it seems reasonably clean and it was cheap.
Excellent 9.0
Pros: Staff were courteous and welcoming. Feee full fledged breakfast and value for money.
Cons: Toilets are too small that there is no space to close the door.
Excellent 10.0
Pros: Very nice and clean hotel. They served a full hot and cold breakfast.
Cons: No complaints
Good 6.0
Pros: close to the airport. value.
Cons: There needs to be more outside lighting. The lighting that is there is dim. I needed to leave before sunrise, and honestly, it felt a little bit unsafe to me.
Okay 5.0
Pros: Location
Cons: Hotel is run down, premises noisy and seemed less than safe. Old fashioned motel with exterior entrances, thin walls, terrible bed.
Excellent 8.0
Pros: Location
Cons: Front desk staff not attentive to guests
Mediocre 2.0
Pros: The hotel is in a convenient location.
Cons: It's in a really bad neighborhood. The property is run down. The pool was filthy.
Poor 1.0
Pros: Included free breakfast
Cons: There was bugs in the curtains, floor had some missing spots, the curtains did not close all the way, and were extremely filthy. The couch in the room was really dirty and had dirt stains. Staff was unhelpful
Poor 1.0
Pros: Started with a bad check check in,staff screwed up reservation. A party in the main building Saturday night kept us up until after midnight with loud music. Pay $20 extra and go to Holiday inn!! Don't waste your money!!!
Cons: No good to report and I'm not a negative person. Do NOT waste your money!!
Poor 1.0
Pros: Not much
Cons: The price was extremely too high. I had bugs in my room this place is a $--- a night at best
Poor 1.0
Pros: Bed bugs
Cons: Bed bugs
Okay 5.0
Pros: The breakfast was awesome!
Cons: I didn't like the fact that the floors do not have carpet.
Good 7.0
Pros: Location & price.
Cons: The room prepaid for was supposed to be a king non-smoking, but we were given a king smoking room. The hotel fortunately rectified the error.
Mediocre 3.0
Cons: Booked a non smoking king room. Got a smoking double room. Desk lady very slow,there was a 45 minute line to check in. Got different room smelled like cheap cleaning products.
Mediocre 3.0
Pros: Location
Cons: Old needs a lot of work room was a smoking room and that was awful.
Good 7.0
Pros: clean room. hot shower
Cons: get your own breakfast at the waffle house
Okay 5.0
Pros: Nice big clean breakfast room. Comfortable beds.
Cons: Broken toilet. No carpet on floor only old cracked vinyl tiles. Dont accept a room on the Outside. Too many traveling workers, trucjs wit reefers,guys hangin around at night. Noisy. BUT Rooms on Inside courtyard much quieter and nicer.
Mediocre 3.0
Pros: The staff was nice
Cons: Everything. It was dirty, had roaches, and was in a bad area. The pictures online were not indicative of the room or the location and absolutely is NOT a 2.5 Star hotel. This place is a 1 Star at best. It will definitely never be a place I stay at again!!
Okay 5.0
Pros: Location was great, easy access from interstate
Cons: They charge $21.00 extra for parking! This should be disclosed in pricing, we would have chosen a different hotel if we knew of this extra charge.
Good 6.0
Pros: The bed was comfortable.
Cons: It was old and worn
Okay 5.0
Pros: The mexican restaurant next door was awesome. And the hardwood floors as opposed to carpet was very nice
Good 7.0
Pros: Room was nice and clean.
Cons: Front desk person was nice but didn't look professional. Location was less then desirable.
Okay 4.0
Pros: Location to where I needed to be
Cons: My floor had several pieces that were seperated. I ended up stubbing my toe several times. I also walked into a dirty bathroom that did not have all clean towels. There is a sign that says towels are only changed in 3rd day of visit unless requested.
Good 6.0
Pros: Very friendly and helpful at the front desk upon check-in. The free breakfast had plenty of hot and cold choices.
Cons: Rooms were very dated and in need of renovations.
Excellent 9.4
Pros: Close to the airpoirt
Cons: The pick-up was slow
Okay 4.0
Pros: Heat worked
Cons: Room was not insulated well. Huge draft coming through windows and doors. You could hear everyone outside the door and in other rooms. Beds were rock hard.
Mediocre 2.0
Pros: Location
Cons: No heat in room, heat was on but old
Mediocre 2.0
Pros: The room was clean.
Cons: The bed was extremely uncomfortable, uneven and all I could feel was springs. The alarm clock was broken and no one answered when I attempted to make a wake up call. The free breakfast and coffee were tasteless. I would not stay here again.
Good 7.0
Pros: Free breakfast and clean room
Cons: No iron in the room. The hair dryer was out of order.
Okay 5.0
Pros: Location was Great!
Cons: Yes. I have stayed here numerous times they have changed the breakfast menu they are no longer serving real eggs and real sausage or bacon.
Good 7.0
Pros: Breakfast
Cons: Poor WiFi signal, bed bugs
Good 7.0
Pros: Smoking in the room is allowed! Wow!
Cons: Too many red-necked pick-trucks, and soccer-momed SUVs in the parking lot!
Mediocre 3.0
Cons: To start off I killed two roaches as soon as I got there. Coffee pot didn’t work, bathtub drain was slow to empty, heating unit was very noisy had to shut it off and order the sleep. Also took a long time to check in
Mediocre 3.0
Pros: Nothing really
Cons: Both beds had stains on the comforters cracks in the walls one of the beds sqeakedwhen ever you moved and the bathroom was very small my granddaughter wanted to sleep in the car instead of the room
Excellent 8.8
Pros: location, breakfast, conference rooms, updated rooms, great staff
Cons: next to a noisy industrial business, dingy exteriors, far from ice
Excellent 8.0
Pros: Recently renovated. Very nice room! I plan on staying there again!
Cons: Small problem with the heater but no major isdues
Okay 4.0
Cons: Did not like the fact that we were charged double. Called the hotel they did not have an answer. Called the 3rd party we booked from and was told we would need to wait 5-10 business days. Still have not heard from the hotel on the double charge.
Good 7.1
Pros: WE ONLY PAID 60.00/NIGHT/ROOM FOR TWO DOUBLE-BEDS IN EACH AND IT WAS WORTH THAT PRICE. I WOULDN'T HAVE BEEN HAPPY PAYING MUCH MORE. THE APPEARANCE OF THE ROOMS WAS FANTASTIC BUT THE COMFORT OF THE BEDS AND THE CLEANLINESS COULD HAVE BEEN BETTER. IT WAS NOT THE WORST I'VE SEEN, EITHER. MEDIOCRE. THE STAFF WAS VERY NICE.
Cons: MEDIOCRE PLACE - WORTH 60.00 THOUGH - WOULDN'T HAVE BEEN HAPPY PAYING MORE. CLEAN ENOUGH AND COMFY ENOUGH - COULD HAVE BEEN BETTER. WOULDN'T HAVE WANTED TO STAY LONGER THAN ONE OR TWO NIGHTS. FUNCTIONAL NOT RELAXING - DON'T STAY HERE IF YOU'RE VACATIONING.
Good 6.5
Pros: Comfortable bed
Cons: Although the property was recently renovated, it was done poorly. Paint is already peeling in the bathroom, there were dents in the wall, the caulking was not replaced, just a sloppy job. Housekeeping does a poor job cleaning. Windows are filthy. Management rented out the hotel lobby for a Birthday party on the last night of my stay and allowed for loud music to be played until midnight. The party was loud and kept me awake until they left. I called the front desk to complain ... The staff did not care. A hotels's first priority should always be the comfort of their guests and the cleanliness of the property. This hotel clearly does not care about either one.
Good 6.0
Pros: The staff were nice and polite.
Cons: The outlet by the sink ( for the hair dryer ) was very loose and the plug didn't want to stay connected. The mattress was worn out.
Good 6.0
Pros: Easy check in. The hardwood floors made he room seem clean and open. The hotel had recently renovated (I think) and our looked really nice in our room. The breakfast bar had a wide variety and it was clean and tasty.
Cons: The outside walks and stairs could use some TLC. Not sure if there was an elevator or not. If there was there were no signs indicating where it was. Instead we had to lug our suitcases as well as a two year old up the stairs. Not too big of an issue.
Excellent 10.0
Pros: Newly updated room. New furniture. New LED TV. Lamanted floors. Overall a nice room for the money. Large comfy room.
Cons: The walk from the parking lot to the front desk is a long one. Kinda confusing the way it's set up. Construction still underway.
Quality Inn Roanoke Airport - Roanoke
Rated no. 11
7.2
Good 7.2
Based on 660 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
6.0
Overall
8.0
Overall 7.7 Good
Based on 1 reviews
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
6.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
6.0
Overall
8.0

Affordable Corporate Suites - Florist Road - Roanoke
Rated no. 12
7.7
Good 7.7
Based on 1 reviews
Details
Reviews

Cleanliness
5.7
Comfort
5.9
Facilities
2.3
Location
6.8
Overall
2.0
Overall 5.7 Okay
Based on 171 reviews
Cleanliness
5.7
Comfort
5.9
Facilities
2.3
Location
6.8
Overall
2.0
Cleanliness
6.2
Comfort
6.4
Location
7.0
Services
5.7
Staff
7.6
Cleanliness
3.0
Comfort
2.0
Facilities
3.0
Location
3.0
Staff
2.0
Cleanliness
5.1
Comfort
5.5
Location
6.1
Services
4.9
Staff
6.8
Cleanliness
5.9
Comfort
6.4
Facilities
2.0
Location
7.1
Overall
2.0
Cleanliness
5.6
Comfort
5.8
Facilities
2.0
Location
7.1
Overall
2.0
Cleanliness
6.9
Comfort
7.1
Location
7.4
Services
6.6
Staff
7.9

Mediocre 2.0
Cons: It smelled bad, the mattress were hard. The bathrooms were out dated. Shady people hanging around.
Poor 1.0
Pros: Nothing
Cons: The first room had used soap in thw bathroom and heater didn't work. Took 4 calls to change rooms. Second room no remote no bulbs in lamps and old food in freezer. If it wasn't so late would have requested refund
Okay 4.0
Pros: The price
Cons: It smelled horribly of smoke and stray cats were everywhere outside
Mediocre 2.0
Pros: Staff was very nice
Cons: It was filthy.
Poor 1.0
Pros: Quiet and great staff
Cons: Not being stocked and the mold above the shower and in the shower
Good 7.0
Pros: Price, Spacious room in working order. Pleasant staff. Easy access and plenty of parking space.
Cons: Obvious poor maintenance and cleaning, though the essential was clean (bed, floor, bathroom). Also, no top sheet, just bottom sheet and a bed spread doubling as blanket!
Excellent 10.0
Pros: Best customer service very helpful staff, and room was very clean , interior rooms made me feel safe , also the hotel is very quiet, had a Great night sleep i highly recommend
Good 7.0
Pros: I could sleep
Cons: Wood floors
Poor 1.0
Pros: Need
Cons: Need a lot of work
Good 7.0
Pros: Price
Cons: Bathroom sink faucet did not work properly.
Mediocre 2.0
Pros: My flight got canceled so didn't stay there but paid for it so that's why I'm not happy
Mediocre 2.3
Pros: Is it possible to give zero stars?
Cons: Paint chips scotch taped back onto the wall, stains all over the walls, no cover on the toilet tank, towel had a hole in it, strange red stain on the carpet, need I go on? Asked for non smoking and the room reeked of it. Receptionist was rude.
Mediocre 2.6
Pros: Nothing
Cons: Had room booked through friday morning stayed tuesday night came back in after work wednesday to find they had checked me out and took all my stuff out of my room and got rid of it. I only got one pair of pants and a shirt back.They said i was only booked for one night which wasnt true i still had my booking confromation where i was booked through friday...they threw away or stole whichever they did hundreds of dollars worth in my clothes and valueables. Hotel owner was rude and actually hung up on me when i tried to get my stuff back.
Mediocre 3.0
Pros: Good location
Cons: I got ate up bedbugs
Mediocre 2.0
Pros: Nothing
Cons: the entire hotel was disgusting. we didn't stay for more than 30 minutes and decided to leave because there are stains all over the bed and the smell between the lobby in our room was putrid. thankfully we were able to get a refund and we went to quality inn that was much better
Carla Inn&Suites Roanoke Airport - Roanoke
Rated no. 13
5.7
Okay 5.7
Based on 171 reviews
Details
Reviews

Cleanliness
5.8
Comfort
6.0
Facilities
6.6
Location
6.6
Overall
5.9
Overall 5.3 Okay
Based on 467 reviews
Cleanliness
5.8
Comfort
6.0
Facilities
6.6
Location
6.6
Overall
5.9
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
5.6
Comfort
5.9
Location
6.9
Services
5.2
Staff
6.2
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
6.6
Overall
2.0
Cleanliness
5.6
Comfort
6.0
Facilities
6.4
Location
7.0
Overall
6.5
Cleanliness
5.5
Comfort
5.6
Location
6.4
Services
5.4
Staff
5.9
Cleanliness
5.3
Comfort
5.8
Facilities
8.0
Location
6.7
Services
5.0
Cleanliness
6.6
Comfort
6.7
Facilities
9.3
Location
6.8
Overall
7.3
Cleanliness
6.0
Comfort
6.2
Location
6.7
Services
6.1
Staff
6.3

Poor 1.0
Pros: Leaving
Cons: Super 8 is a dump. Put this trash out of business. Disgusting room and facilities.
Poor 1.0
Pros: Location
Cons: Bed bugs and they are refusing to give us our money back
Poor 1.0
Pros: Not much. Water was hot. Tv was fine.
Cons: Check in was supposed to be by 3, we arrived at 5:30. Room not ready. Price was different than what I was told. Room and whole hotel not very clean. Floors were disgusting. Stair railing sticky. Really disgusting appearance.
Poor 1.0
Pros: I order this hotel.When I got to this hotel.They was a gentle man sitting outside on the curb drinking.I walked inside the young lady.I believe her hair was put up.She wearing sleeveless shirt or dress.I could see a lump on her left side of her chest.
Cons: I show her my phone with your site that I paid for a room. She told me they were full, sometime this happens. She told me to call in the morning for a refund.guy still out front drinking.i drove around the building.didnt see many cars. Did see white truck
Okay 5.0
Pros: Close to the fwy. Easy to get to, location on the way to our final destination was easy to find.
Cons: Booked a queen bed non smoking. Got a room with two full beds and it smelled heavily of smoke. When I messaged the property I got a message back saying the property allows guests to smoke in their rooms and the property does not have any non smoking rooms. My pictures of the no smoking signs everywhere say they just don’t enforce the rules or the signs should be changed as well as descriptions on the booking web site.
Poor 1.0
Pros: We rented three rooms and all of them were in poor shape. One of them had a broken toilet (it was not bolted to the floor), all three were dirty.
Cons: It had no redeeming qualities, we didn’t like anything there.
Good 7.0
Pros: Location was convenient to blue ridge parkway
Cons: Little dirty rundown.
Poor 1.0
Cons: They are charging other customers $280 for entire week. I was charged $400 First night i was kept up all night by people running in and out partying etc. Went next day to try to get refund for remaining 5 days and was told no refunds. Theres no breakfast coffee maker or even coffee which was supposed to be included. I have been woken up at all hours by people obviously on drugs police beating on people's doors etc. Cant walk outside without being harassed for money a cigarette ride etc. This is a homeless shelter with most rooms paid for by Homeless assistance team. This is the noisiest nastiest hotel and definitely false advertising. I will be filing many complaints
Poor 1.0
Pros: The amount for 1 night
Cons: This was the dirtiest motel we have ever stayed at. Bathroom had not been cleaned and sanitized, overhead vent was leaking, are conditioner did not work, mirror dirty, hallway smelled of smoke and body odor. It left us feeling pretty dirty.
Poor 1.0
Pros: it was advertised there was breakfast but unlike other hotels we have stayed along the way, they said they are not serving because of covid- that’s false advertisement! and to top it all, they endorsed waffle house which nearby- must be some kind of captured market from hungry travelers !
Cons: filthy, poor facilities , towels were old, entire hotel was reaking of cigarette smoke, even inside a non smoking room ( i had headache ) bed cover was with cigarette hole burns, we got what we paid for - $60 worth of 6 hours stay!
Poor 1.0
Pros: Room was filthy, deceptive descriptions of hotel information is miss leading. When checking in to my room I was disappointed in how bad the room smell, sheets had stains also dirty rug. That hotel should be condemned for humans inhabitant
Cons: Everything
Excellent 8.0
Pros: Good value.
Cons: This day was good however I had booked this hotel on a different occasion and when I arrived at the hotel the room was not available. So then I had to go through the process of asking requesting from everybody a refund..
Mediocre 3.0
Pros: Close to where I was working
Cons: Trash in hall way
Poor 1.0
Pros: At 64 years old, most disgusting hotel I¿ve ever stayed in.
Cons: So glad to get this survey. Most filthiest, nastiest hotel I¿ve ever stayed in in my lifetime.
Good 7.0
Pros: They have smoking rooms. Location
Cons: Room wasn't very clean. Not the worst I've been in. Not all front desk people were very nice. Made me feel like I was bothering them or like I had done something wrong.
Mediocre 2.0
Okay 4.0
Pros: The location off the highway.
Cons: Non-smoking room that was definitely smoked in on a regular basis. Dirty: big stain on bedspread. Found pebble in the bed. Overall just nasty.
Good 7.0
Pros: Lowest price
Cons: Website amenities were not correct.
Poor 1.0
Pros: Nothing at all.
Cons: No elevator, the room was disgusting, it looked like someone bent over and splattered all over the bathroom wall. There were thousands of dead bugs and a bunch of car air fresheners inside the AC unit, the air fresheners made the room smell overwhelming.
Poor 1.0
Pros: Inexpensive
Cons: The place was filthy. The chair looked like an animal scratched all the vinal off. The rug and bedspread had cigarette burns. There was dust on the tv and furniture. There was melted wax on the table. We were afraid to even shower there. Unsavory people..
Mediocre 3.0
Pros: There was a bed, running water and TV.
Cons: The whole place smelled like cigarettes and there was ash on the floor by the bed. There were burn holes in both of the comforters on the bed and one of the beds didn¿t have a bed sheet. Honestly this was the worst hotel experience I¿ve ever had.
Mediocre 3.0
Pros: The location and obviously I picked because of the price.
Cons: Smoke detector missing, wall lamp didnt work, outlets didnt work(sparked), no breakfast (due to covid) spotty internet, room smelled like smoke and wet dog, MGMT, booked res.for 2 then to 3, rate changed, but mgr charged for extra person,although prepaid
Poor 1.0
Cons: The smell of the hotel was awful. The room wasn't clean. Tv didn't work. Staff very ride. Will not ever use a super 8 again.
Good 7.2
Poor 1.0
Pros: Good location
Cons: The hotel doesn’t follow.COVID-19 standards The room was not clean (hair in the bathroom, food residue on hairdryer..) Legs on under the bad were missing and replaced by a piece of wood to make it look stable. I sat on this bed and felt on the
Mediocre 2.0
Pros: Nothing at all the front desk attendant was very rude
Cons: I had a reservation for a king they gave me a Queen and didn’t refund me the difference
Poor 1.0
Pros: Nothing
Cons: The room
Poor 1.0
Cons: That the stated price was not the same as I paid
Okay 4.0
Pros: It's not like the other 2 around it
Cons: Staff owner is hateful and the room needs to be updated more
Mediocre 2.0
Pros: The rude crass nature of the employee. The lies that were told to me.
Cons: There was nothing good to say about this hotel!
Mediocre 3.0
Pros: ...
Cons: The wash rags looked like cleaning rags i had to wipe the tub down to use it. The drawers to the dresser wouldn't stay closed...
Excellent 8.0
Pros: Awesome
Cons: The bed
Excellent 10.0
Pros: The front desk clerk was awesome,multi tasking to everyone's needs with being extra polite.
Excellent 10.0
Pros: The check in process was easy and the room was clean! Noone was disruptive.
Cons: On checkout day, it was 11:36am and checkout time wasn't until 12pm, housekeeping was beating on our door telling us to hurry up cause it was time to checkout. It was rude and done unprofessionally. Was not happy about that.
Mediocre 3.0
Pros: The water for a shower was hot. The room was tired, the carpet was soiled and they had a gross recliner in the room'. Never again! Gross,gross and so gross!
Good 6.0
Pros: The price was better than others in the area while making a last minute booking. The place could use renovation, but it worked for a quick stop over.
Cons: Everything was a bit dated and not quite as clean as would be preferable, but not bad overall.
Okay 5.7
Pros: Price and availability last minute
Cons: The facility is getting old and dated. The A/c unit in the room is very difficult to keep the room at the right temperature. You're either hot and muggy or frozen.
Mediocre 2.0
Pros: Nothing at all.
Cons: This place is corroded with mold, mildew, cigarette smoke, filth, the carpets are scary, the staff is cranky....Overall overpriced and a dump!
Excellent 9.4
Pros: The pillows were soft AF!!!
Cons: You could smell the smoke in the hallway but I had a nonsmoking room
Mediocre 2.5
Pros: Getting out of there.stains
Cons: Stain (s) on the bed cover and shower curtain Cigarette- burns on the carpet ( in a non smoking hotel ) - stench throughout the entire hotel - hairs left in the sink - poor customer service
Okay 4.6
Pros: Price, complimentary breakfast
Cons: Terrible smell, someone's hair in bathroom and even in the bed. They didn't change linen?
Super 8 by Wyndham Roanoke VA - Roanoke
Rated no. 14
5.3
Okay 5.3
Based on 467 reviews
Details
Reviews

Cleanliness
2.6
Comfort
3.2
Facilities
3.2
Location
5.0
Overall
3.6
Overall 3.9 Mediocre
Based on 37 reviews
Cleanliness
2.6
Comfort
3.2
Facilities
3.2
Location
5.0
Overall
3.6
Cleanliness
3.0
Comfort
3.0
Facilities
3.0
Location
5.0
Overall
3.0
Cleanliness
3.0
Comfort
4.0
Facilities
4.0
Location
6.0
Overall
6.0
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
4.0
Overall
3.0

Poor 1.0
Pros: Nothing
Cons: Dirty Ran down A lot of people LIVE here and they stay out late, drinking and smoking weed.. Very loud and arguments all freaking night..
Poor 1.0
Pros: Nasty Drug infested craphole. Found needles used for iv drug use in the bed .
Poor 1.0
Pros: This place is a dump if u could have got my money back I would not stayed here. Drug trafficking on steps.
Cons: For ur safety don’t stay here
Mediocre 3.6
Excellent 10.0
Pros: Nothin
Cons: they ate rude
Good 7.0
Pros: Love where it's located, Many restaurant's and access to the inrerstate.
Cons: Cable was not working. Had be moved to another room. There was many hair's on the sheets.
Mediocre 2.0
Pros: The location of knights Inn is good. There are many other motels in the area. Close to restaurants and stores.
Cons: The room was not up to standards. There was no toilet tissue. Couldn't get the tv to work. The toilet was dirty inside, the tub was so so and the ceiling needed repair. There was loud talking outside of the room. I didn't feel safe checking in.
Poor 1.0
Pros: Nothing
Cons: Had roaches
Mediocre 2.0
Pros: Easy off highway
Cons: The rugs were old and dirt. Food containers were under the bed. TV remote did not work properly. Sheets had burn holes in them as well as the bed spreads.
Good 6.0
Pros: Price was good, booked it online for $---. Came with a floor show, fire and ambulances showed up around 10:30pm and half of Roanoke county Police force. No ice machine but they do have a freezer with ice trays. Non smoking room but burns through comfort.
Cons: Trash left in drawers by previous occupant lights couldn't be plugged in because both outlets were used by the TV.Sign out front said $--- but clerk said that was not for this location, it for for their unrenovated location which this one was,supposedly
Poor 1.0
Pros: Nothing
Good 6.0
Pros: The room smelled and the refrigrator was dirty and the lightning outside the room was off no lights very very dark and the building was very dirty outside and trashy nothing they advertish they had breakfast was terruable they had no danish nomilk
Cons: No
Poor 1.0
Pros: NOTHING.
Good 6.0
Pros: The help at the front desk.
Cons: Nothing
Mediocre 2.0
Pros: Nothing!!!!!!
Cons: I checked in & went hiking, came back to find that there was black mold in the room they had given me and possible blood stains on the sheets. Also it appears that there’s a drug operation being ran out of this hotel. I was scared to leave my vehicle anywhere without my supervision. I checked out immediately after seeing all of this and they refuse to give me a refund. DO NOT STAY HERE!!!
Poor 1.0
Pros: Nothing! It was so dirty and unsafe I have back my key and left!!!
Poor 1.0
Pros: Nothing!! Wasn't a hotel! It was awful!!
Cons: This wasn't a hotel It was a motel and the worst ever. Throw up on the steps. Have pictures of the holes in the bedspred. Door had paint off from dogs scratching it. It stunk like room refresher tryiing to cover up smoke. Paid for three days and stayed
Poor 1.0
Cons: "buffet style" breakfast a joke. Coffee dispenser and one (1) cereal dispenser with oat flakes. Nothing else. Period. Room had ripped carpets, carpets pached, ceiling finish falling down, wall paint blistering off, crack and finish in tub coming off,
Poor 1.0
Pros: Nothing !
Cons: Do not stay here !!!Non smoking room smelled of smoke and room was old and shabby .Breakfast was terrible , no tea ,juice was undrinkable ,toast but nothing to put on it, no fruit of any kind.Front desk was of no help . Worse place we ever seen !
Good 6.0
Pros: East parking
Cons: Cheap and sleazy. The whole building was extremely run down and not clean.
Excellent 8.0
Pros: Close to the job site and near stores and food places
Cons: Went 3 days without maid service.
Okay 4.0
Pros: The price
Cons: very old, several holes etc in walls,stains on chairs etc.
Excellent 8.0
Pros: The staff was very friendly and helpful. The location was also very good.
Cons: The lobby didn't smell the best, and the steps going up to the room where cracking and while carrying the baggage up I tripped over them.
Good 7.0
Pros: Location
Excellent 8.0
Pros: Staff Friendless
Excellent 10.0
Cons: The breakfast was definitely sub par.
Okay 4.8
Pros: The location was easy to get to with a Waffle House right next door for late night/early morning dining.
Cons: This hotel is showing its age. The tub was cracked and stained, the carpet was worn and dirty, curtains were ripped and stained, the sink drained so slowly, we had to wait a half hour between uses for it to empty. On top of that, the advertised price was $7 less than what we paid online. I would stay here if it was the only hotel with rooms available in Roanoke, but otherwise - I think I'll pass - and I'm not picky or hard to please.
Mediocre 2.0
Pros: Liked nothing
Cons: Liked nothing
Okay 4.3
Pros: The price
Cons: Just dirty n looked like a bad area
Knights Inn Roanoke - Roanoke
Rated no. 15
3.9
Mediocre 3.9
Based on 37 reviews
Details
Reviews

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