Good to know
|Distance to city centre||3.1 km|
|Nearest airport||Rapid City|
|Distance to airport||15.3 km|
|"Size of the rooms were great!."||(in 11 reviews)|
|"Wonderful setup of room and comfortable bed"||(in 22 reviews)|
|"Easy access, very clean, friendly staff"||(in 11 reviews)|
Time of year
Show reviews that mention
|base camp||in 2 reviews|
|bedroom suite||in 14 reviews|
|beds were comforable||in 31 reviews|
|clean and nice||in 3 reviews|
|desk staff||in 19 reviews|
|easy access to interstate||in 11 reviews|
|friendly and the hotel||in 19 reviews|
|good breakfast||in 47 reviews|
|great location||in 21 reviews|
|pool area||in 27 reviews|
|rapid city||in 3 reviews|
|room was clean||in 72 reviews|
|spacious room||in 57 reviews|
|staff was friendly||in 47 reviews|
We liked the size of the room. Worked well with kids.
The beds were ok, but we really didn’t like the pillows.
Location was very convenient from the Interstate. Room amenities were good. Furnishings were looking old/ dingy.
Staff was almost nonexistent. Waited ages for front desk clerk. Had to call several times . No one appeared . Finally some one answered the phone. Then a clerk came to the desk eventually. She did not have any information about a place to get supper . It was already about 8 oclock and she said there was nothing close ., but offered no suggestions as to where to go to get food. We booked the hotel partly because we saw in the reviews that there were lots of choices near to eat! Since we are seniors (80 years old), it was not fun to go out in a strange city after dark looking for food. ( and driving through that confusing construction area to get across the interstate.
Pool and hot tub where very dirty. The continental breakfast on 2 of the 4 mornings we were there, had no protien, no eggs or meat. The staff didn't have the best customer service, many times they were outside smoking when needed at the front desk. The housekeeping staff was great though. Our room was nice and spacious and the kitchenette was perfect for easy meals.
Staff was very helpful and friendly.
Everything was great. Road construction caused a few problems/delays but it should be finished soon.
Location was okay and the breakfast was also pretty good. THe bathroom was great, large and full of plenty of towels. the kitchenette was also very clean and well stocked. with coffee, soap, etc.
The bed seemed small for a Queen, not terrible. Also, an extra blanket for the person on the pull out would have been nice.
Experience excellence in hospitality at one of the best hotels in Rapid City, SD, GrandStay® Residential Suites Hotel. Awarded the 2016 TripAdvisor’s Certificate of Excellence for 6 years in a row, our all-suite hotel offers a great selection of spacious, yet affordable accommodations to make the most of your stay in the heart of the American West. GrandStay® Rapid City is conveniently situated just off exit 58 on I-90, making it a perfect gateway for exploring downtown Rapid City, South Dakota and the scenic Black Hills. You'll find many points of interest nearby, from the spectacular and iconic Mount Rushmore National Monument, Crazy Horse Memorial and Custer State Park, to the popular Storybook Island family attraction.
based on 647 reviews
Things to know
- Clean rooms
- Friendly service
- Spacious rooms
- Good kitchenette
Policies vary by room type and provider.
Reviews about GrandStay Residential Suites Hotel Rapid City
Most popular landmarks
- Rushmore Mall 1.1 km
- Rushmore Plaza Civic Center 2.2 km
- The Journey Museum and Learning Center 2.4 km
- Fountain Springs Golf Course 2.7 km
- Main Street Square 2.9 km
- Dinosaur Park 3.6 km
|Rapid City||15.3 km|