Good to know
|Distance to city centre||0.6 km|
|Nearest airport||Punta Arenas Pres Ibanez|
|Distance to airport||17.9 km|
|"Comfortable bed and cosy hotel."||(in 22 reviews)|
|"Super comfortable room and beds."||(in 31 reviews)|
|"Great location for the city, cute property"||(in 30 reviews)|
|"No hot water, unhelpful staff."||(in 4 reviews)|
|"I was discouraged from having room service by a kitchen staff member."||(in 3 reviews)|
|"Toilets are small and wash basin is too small."||(in 4 reviews)|
Time of year
Show reviews that mention
|blocks from the main||in 7 reviews|
|center of the town||in 6 reviews|
|comfortable bed||in 24 reviews|
|comfortable hotel||in 33 reviews|
|comfortable room||in 55 reviews|
|excellent service||in 15 reviews|
|great location||in 42 reviews|
|helpful staff||in 37 reviews|
|hot water||in 18 reviews|
|nice breakfast||in 58 reviews|
|punta arenas||in 3 reviews|
|staff were friendly||in 39 reviews|
|value for money||in 8 reviews|
|walking distance to many attractions||in 4 reviews|
|wash basin||in 8 reviews|
Staff are nice and helpful. Room is big and comfortable.
The mattress is too soft and it is not my cup of tea.
I liked it in general well
the way in which the kitchen and bar manager told a relative and me that, the rest was closed when there were 5 minutes left, we were not informed that it closed in a very bad way, and leaving us without food for the schedule when we wanted to order the room, zero friendliness and very bad attitude towards travelers and tourists and without giving us any information of where to go or ask for being a very bad hotel experience
The location was ok.
When i checked it, and went up to the room, it wasnt ready after being told it was. Then i was told to wait 1hr for it to be ready i came back 1hr 30mins later, went up to the room and it was a mess & in a worse state than the first time. When i went back down to reception the lady was very rude and made out like it wasnt her problem. Then they finally gave me a different room with no toiletries and the heater was on full with the thermostat broken off. At dinner in the restaurant it seemed like most of the staff have never worked in the service industry as it took 15mins in an empty restaurant to get a menu. Then i had to walk up to the counter to get someone to take my order, afyer having tried to flag the staffs attention for a solid 10mins. Gordon Ramsay would have a field day!! The rissoto came out cold, after 30mins to "make it".
Staff in hotel are very friendly and nice. We booked a wrong date as still confused with a time changed; however, staff is willing to change a date for us without any fee. Facilities in hotel was good, hair dryer provided every room. There was a hot/cold water tank for customer to fill. Breakfast was included and excellent.
a bit too far from main city, walking distance about 10-15 mins. lighting in room was a bit dark.
Amazing hotel in the heart of Punta Arenas!!
Great service from the moment we walked in at the front desk to when we checked out. Everyone was super friendly, very accommodating and warm. Our room was really nice and a great price too. Just what we needed after a long drive from Torres del Paine. The breakfast was great both mornings, one being super early when being picked up for the all day King Penguin tour. We ate out in town our first night in, but had dinner the second night in your restaurant. It was an amazing meal, along with great wine! If I'm ever down to Punta Arenas again, I will stay there. If anyone I know is visiting there, I will recommend Hotel Rey Don Felipe in a heartbeat. Thanks for the lovely stay!
Hotel Rey Don Felipe is in the heart of Punta Arenas, within a 5-minute walk of Palacio Sara Braun and Plaza Munoz Gamero. Featured amenities include complimentary wired Internet access, a business center, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
based on 722 reviews
Things to know
- Great reception
- Comfortable beds
- Friendly service
Policies vary by room type and provider.
Reviews about Hotel Rey Don Felipe
Most popular landmarks
- Palacio Sara Braun 275 m
- Plaza Munoz Gamero 321 m
- Museo Regional Magallanes 358 m
- Museo Naval y Maritimo 0.6 km
- Santuario Maria Auxiliadora 0.8 km
- Punta Arenas Cemetery 1.3 km
|Punta Arenas Pres Ibanez||17.9 km|