|"Staff was wonderful and very accommodating!"||(in 154 reviews)|
|""Great staff, very clean, great location""||(in 162 reviews)|
|""Comfortable bed, clean room, kind staff.""||(in 59 reviews)|
|"Walls are paper thin."||(in 7 reviews)|
|"No mini refrigerator in the room."||(in 49 reviews)|
|"Construction going on inside the hotel"||(in 32 reviews)|
|great location||in 399 reviews|
|staff was friendly||in 288 reviews|
|room was clean||in 232 reviews|
|room was noisy||in 223 reviews|
|bed was very comfortable||in 133 reviews|
|comfortable hotel||in 127 reviews|
|coffee and tea||in 119 reviews|
|walking distance||in 76 reviews|
|valet parking||in 75 reviews|
|front desk||in 64 reviews|
|shops and restaurants||in 44 reviews|
|walls are paper thin||in 30 reviews|
|hot tub||in 23 reviews|
|thin you can hear||in 16 reviews|
|old hotel||in 14 reviews|
|regency||in 11 reviews|
|armory||in 10 reviews|
A nice clean comfy traditional room. Staff was friendly and the location was great.
Great location, rooms and service
Great location. The spa was good.
Our room was on the first floor and it sounded as though every toilet in the building was directly above us.
Portland Regency Staff
All of the staff - from valets to room service, desk clerks to lounge staff, housekeeping to spa staff - were friendly, knowledgeable, professional
I loved the location and the hotel/room was very clean.
There was a continuous noise above the bed. It sounded like a pipe clanging. Thank goodness for the sound machine feature on the alarm clock. Also, the bed was very firm with starchy sheets. The terry cloth robe had a large rip in it as well.
I liked the historical nature of the building, and the architectural details. I found the hotel to be big on comfort, cleanliness, and friendly and helpful staff. Loved the complimentary coffee delivered to your room in the morning, much nicer than having to make substandard coffee in the room. The Mill St. restaurant on the premises has wonderful food and a lovely ambience. I didn't take advantage of any of the spa offerings, so I can't comment on those.
It would be helpful for rooms to have a small fridge. The lighting in my room was not great for reading, but the huge windows let in a lot of natural light. The internet was painfully slow. I didn't understand the need for the valet parking, since the lot was just across the street, and I would have happily parked on my own and walked over. But it was inexpensive, $12, so this is not really a complaint, just an observation.
would have enjoyed a fridge and coffee maker in room
Comfort and Convenience
I am a female and was travelling alone to see my son. I got my room and from then on, felt comfortable, secure, close to conveniences and within walking distance to great shops, restaurants and more. I was also given the gift of a spa treatment while there, and that experience was heavenly! The dining room was decorated for Christmas and was absolutely lovely! I was also quite comfortable eating alone here, with a seat by a warming fire. I will be returning to Portland shortly, and would like my same room and experience. Loved it.
A very relaxing getaway
Everyone at the hotel was so nice and went above and beyond to be helpful. The location is perfect right in the center of the city. There are so many great restaurants just around the corner. I also really enjoyed the spa at the hotel. The facilities are very relaxing and everyone that works there can help you figure out exactly what you need. We had a great stay and will definitely be coming back.
Great location. Walking distance to the old port and lots of restaurants and bars. A great stay.
The room service staff and valet were super friendly and extremely helpful. Other than that, it was a horrible experience...not a bit relaxing!
I work in the hospitality industry, so I know what great service is. When I got there, the TV wasn't even plugged in...then I went out with some friends, came back to a dark room, and when I tried to turn on the lamps on the side tables, I found that neither of them were plugged in. It was as if the room hadn't been used in months! When I called the front desk to complain, the woman at the front desk blew it off like it was no big deal! I ordered room service at 8:30 in the morning (which was great) and then put the do not disturb sign on the door. Well evidently it was irrelevant...I had fallen back asleep after I ate my breakfast, then at 10:30 I got a call from housekeeping seeing if I was still there...she didn't even apologize for waking me up, but at 11 I got a knock on my door from housekeeping! Check out was at 12, and I felt very rushed! For the money I spent, it was a horrible experience! I will never go back, and I will spread the word about my awful experience.
Perfect location in downtown Portland - a very short walk to the wharf and local restaurants/pubs
A bit pricy, but it's in line with other hotels in the area.
The historic Portland Regency Hotel & Spa sits right in the heart of the city’s Old Port neighborhood. Surrounded by a blend of modern and old architecture, cobblestone streets, and an array of shops and restaurants, this boutique property is a great choice for the recreational traveler. Designed to serve as the site for weddings or meetings and events, it is a great choice for business traveler, too.
Less than three miles from the busy Portland International Jetport and part of the Portland Downtown Historic District, the hotel is easy to find and reach. It is steps from Merrill Auditorium and the Portland Observatory, and places visitors within minutes of popular whale watching adventures, ferry rides to Casco Bay, lobster cruises, and even the city’s symphony orchestra. Walk to the Portland Museum of Art, the Children’s Museum, the Portland Observatory, and the scores of cafes, bars, shops, and restaurants that make the city such a hot destination.
Of course, this is a hotel and spa, and that means visitors can use their time at the hotel to relax and recharge through wellness treatments, massages, body and facial treatments, soaks in the Jacuzzi, sauna experiences, time in the fitness studio, and more. There are also several fantastic restaurants to try, including the Twenty Milk Street restaurant and the Armory Lounge. Free shuttles take travelers to different destinations, and all parking is done by the friendly valets.
The hotel has a full array of business services, free high-speed WiFi, laundry services, and even options for pets to stay. The rooms are available in Deluxe sizes with views of the waterfront, as Superior king suites with private decks and sea views, Junior suites, and more. So, whether traveling for business or pleasure, the Portland Regency Hotel and Spa is a good choice.
based on 713 reviews
Policies vary by room type and provider.
Portland Regency Hotel & Spa is located at 20 Milk Street, 0.5 km from the centre of Portland. Old Port is the closest landmark to Portland Regency Hotel & Spa.
Check-in time is 15:00 and check-out time is 12:00 at Portland Regency Hotel & Spa.
Yes, Portland Regency Hotel & Spa offers free Wi-Fi.
No, Portland Regency Hotel & Spa does not offer free parking.
No, Portland Regency Hotel & Spa does not offer free airport shuttle service.
Portland Regency Hotel & Spa is 4.7 km from Portland. Portland Regency Hotel & Spa is 78.5 km from Portsmouth Pease Intl.
Yes, Portland Regency Hotel & Spa is a pet-friendly hotel.
No, Portland Regency Hotel & Spa does not have a pool on-site.