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Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa
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Bedroom (9)
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Pool (6)
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Beach (2)
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Restaurant (1)
![Ocean Riviera Paradise Privilege - Playa del Carmen - Bedroom]( "Provided by Revato")
![Ocean Riviera Paradise Privilege - Playa del Carmen - Pool]( "Provided by Revato")
![Ocean Riviera Paradise Privilege - Playa del Carmen - Beach]( "Provided by Revato")
![Ocean Riviera Paradise Privilege - Playa del Carmen - Restaurant]( "Provided by Revato")
![Ocean Riviera Paradise Privilege - Playa del Carmen - Balcony]( "Provided by Revato")
![Ocean Riviera Paradise Privilege - Playa del Carmen - Living room]( "Provided by Revato")
![Ocean Riviera Paradise Privilege - Playa del Carmen - Bathroom]( "Provided by Revato")
![Ocean Riviera Paradise Privilege - Playa del Carmen - Meeting room]( "Provided by Revato")
![Ocean Riviera Paradise Privilege - Playa del Carmen - Bedroom]( "Provided by Revato")
![Ocean Riviera Paradise Privilege - Playa del Carmen - Pool]( "Provided by Revato")
![Ocean Riviera Paradise Privilege - Playa del Carmen - Beach]( "Provided by Revato")
![Ocean Riviera Paradise Privilege - Playa del Carmen - Balcony]( "Provided by Revato")
![Ocean Riviera Paradise Privilege - Playa del Carmen - Bathroom]( "Provided by Revato")
![Ocean Riviera Paradise Privilege - Playa del Carmen - Meeting room]( "Provided by Revato")
![Ocean Riviera Paradise Privilege - Playa del Carmen - Bedroom]( "Provided by Revato")
![Ocean Riviera Paradise Privilege - Playa del Carmen - Pool]( "Provided by Revato")
![Ocean Riviera Paradise Privilege - Playa del Carmen - Bathroom]( "Provided by Revato")
![Ocean Riviera Paradise Privilege - Playa del Carmen - Meeting room]( "Provided by Revato")
![Ocean Riviera Paradise Privilege - Playa del Carmen - Bedroom]( "Provided by Revato")
![Ocean Riviera Paradise Privilege - Playa del Carmen - Pool]( "Provided by Revato")
![Ocean Riviera Paradise Privilege - Playa del Carmen - Bathroom]( "Provided by Revato")
![Ocean Riviera Paradise Privilege - Playa del Carmen - Bedroom]( "Provided by Revato")
![Ocean Riviera Paradise Privilege - Playa del Carmen - Pool]( "Provided by Revato")
![Ocean Riviera Paradise Privilege - Playa del Carmen - Bedroom]( "Provided by Revato")
![Ocean Riviera Paradise Privilege - Playa del Carmen - Pool]( "Provided by Revato")
![Ocean Riviera Paradise Privilege - Playa del Carmen - Bedroom]( "Provided by Revato")
![Ocean Riviera Paradise Privilege - Playa del Carmen - Bedroom]( "Provided by Revato")
![Ocean Riviera Paradise Privilege - Playa del Carmen - Bedroom]( "Provided by Revato")
![Ocean Riviera Paradise Privilege - Playa del Carmen]( "Provided by Revato")
![Ocean Riviera Paradise Privilege - Playa del Carmen]( "Provided by Revato")
Ocean Riviera Paradise Privilege
Carr Fed Chetumal Cancun km 296 Predio, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 159 1800
Cheapest
rate per night
8.0
Excellent
based on 804 reviews
Compare vs KAYAK
| Provider | Nightly total |
|---|---|
| Booking.com | $118 |
| KAYAK | $129 |
| eDreams | $139 |
Rooms available at Ocean Riviera Paradise Privilege
King rooms
$300+
Bed type
Provider
Total stay + taxes & fees
Unknown
$300
Standard rooms
$118+
Bed type
Provider
Total stay + taxes & fees
Unknown
$118
Unknown
$129
Unknown
$139
Unknown
$145
Unknown
$150
Unknown
$167
Unknown
$168
Unknown
$175
Unknown
$178
Unknown
$188
Unknown
$189
Unknown
$192
Unknown
$305
Deluxe rooms
$178+
Bed type
Provider
Total stay + taxes & fees
Unknown
$178
Reviews of Ocean Riviera Paradise Privilege
Pros
| "The food and drinks were excellent." | (in 18 reviews) |
|---|---|
| "The room was clean and comfortable" | (in 2 reviews) |
| "Staff friendly and helpful." | (in 10 reviews) |
Cons
| "The room was not clean." | (in 1 review) |
|---|---|
| "We had a roodtop hottub room." | (in 11 reviews) |
| "Pool area not clean." | (in 3 reviews) |
Traveller rating
1
0
1
0
0
Time of year
Traveller type
Show reviews that mention
+
| food was excellent | in 36 reviews |
|---|---|
| customer service | in 26 reviews |
| pool and beach | in 26 reviews |
| room service | in 26 reviews |
| room smelled | in 21 reviews |
| great beach | in 18 reviews |
| restaurants | in 15 reviews |
| butler | in 6 reviews |
| room was not clean | in 4 reviews |
| dietary requirements | in 1 review |
| reopened from covid | in 1 review |
| water sports | in 1 review |
-
OkayMar 20184.8
Would not go back
Our butler, Janet
Strongly do not recommend this resort. I booked the Privilege package and nothing about this trip has been privileged. 1. I booked a Privilege rooftop room. Upon arrival to the resort they took us to a room that was not ours. It was half the size and in the middle floor facing the dumpster. 2. The resort lost our baggage 3. Check in was at 3pm. At 3:01 pm we attempted to make reservations at various restaurants on the resort and were unable to due to overbooking. 4. We have seen our assigned butler one time 5. There was a wine tasting event we were interested in, we were unable to go because it was booked. 6. The “Privilege” amenities are crowded by others who did not pay for the privilege package, wait at bars behind them, they take up chairs at the Privilege pool and beach. 7. At 9am we went to the beach to reserve a spot we wanted on the Privilege area of the beach, all were taken. 8. When you order top shelf drinks, some of the bar tenders roll their eyes at you and make you feel like you are asking too much. 9. There is one waiter poolside and beachside to take orders, so if you order a drink you may or may not see it an hour later. 10. After taking a shower, our floor in the entire area has 2 inches or water. We called for service, 2 hours later did not see anyone to help. 11. The current usd to peso in Mexico is 1 usd = 18.79 pesos. The resort told us that the rate on the resort is 1 usd is 15 pesos. This is a 100% honest review of this resort, please look at other options before booking at Ocean Riviera Paradise.
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ExcellentNov 20178.8
Nice hotel , great stuff , beach not the greatest
Great stuff and hotel, very clean, but everyone expect tip, everywhere!
Beach was not great, lot of seaweed, water mudded and it was very rocky
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About Ocean Riviera Paradise Privilege
Overview
The Ocean Riviera Paradise is a seafront retreat offering guests an all-inclusive tropical retreat, with opportunities for relaxation and exploration.
The resort is a five-star resort, and as such it offers guests luxuriously appointed suites. Each of the 974 suites is decorated with a chic contemporary flair infused with maritime décor. Beds are large and comfortable, with luxury linens that offer a cozy place to relax after a day of enjoying all that the resort has to offer. Each of the suites offers a private balcony, ideal for enjoying a cocktail and good conversation. Free WiFi is offered all throughout the resort.
The resort offers great programs for children and teenagers. The Daisy Club provides age-appropriate entertainment that includes the children’s water park, a playground, and a games room with a bowling alley. Kids are kept engaged and busy while parents get in some much-needed rest and relaxation. The Teen Club offers games and activities that will keep teenagers engaged and enjoying their time at the resort.
Five swimming pools, three tennis courts, a bowling alley, and a diving center offer guests plenty of activities during the day. The theater, casino, and nightclub will ensure that guests have fun once the sun goes down.
The spa offers an opportunity for pampering and refreshing. Guests can enjoy massages, facials, and other spa treatments.
The Ocean Riviera Paradise is a large resort, offering guests countless adventures. There’s something for every member of the family, including plenty of time to simply enjoy time spent in this tropical retreat.
Features
8.0 Excellent
based on 804 reviews
8.4
Cleanliness
8.4
Comfort
8.1
Facilities
10.0
Food
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
Amenities at Ocean Riviera Paradise Privilege
Computer use available
ATM on-site
Babysitting or child care
Business centre
Entire unit located on ground floor
Car hire
Wake-up service
Entire unit wheelchair accessible
Internet
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Cribs available
Entertainment staff
Currency exchange on-site
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Mini-market on site
Multi-lingual staff
Free toiletries
Fruits
Garden view
Shops (on site)
Photocopier service
Room service
Smoke alarms
Heating
Special diet menus (on request)
Contactless check-in/check-out
Tour desk
Casino
Physical distancing in dining areas
Board games/puzzles
Game room
Physical distancing rules
Golf
Books, DVDs, music for children
Property is cleaned by professional cleaning companies
Spa
Process in place to check health of guests
Hot tub
Child pool
Outdoor pool
Snorkelling
Evening entertainment
CCTV in common areas
Kids meals
CCTV outside property
No smoking
Kid-friendly buffet
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Beauty salon
Laptop safe
Express check-out
Hairdryer
Fitness centre
Tennis
Indoor play area
Cable or satellite TV
Mosquito net
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Kids' club
Air-conditioned
Newspapers
Air purifiers
Kids' outdoor play equipment
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitised
Public bath
Trouser press
Food can be delivered to guest accommodation
Bowling
Guests can opt out of accommodation cleaning
Pets not allowed
Free parking
Pool towels
Staff follow all safety protocols as directed by local authorities
Pool view
Playground
Water park
Water sport facilities (on site)
Pool table
Coffee shop
Private bathroom
Garden
Private check-in/check-out
24-hour front desk
Night club
Storage available
Private parking
Private pool
Conference rooms
Wedding services
Spa and wellness centre
Free Wi-Fi
Ticket service
Beachfront
Terrace/Patio
Disabled access
Roll-in shower
Beach towels
Towels
Safety deposit box
Sea view
Seating area
Lift
Massage
Library
Shampoo
Pool bar
Shower
Shower cap
Accessible by lift
Accessible parking
Adapted bath
Slippers
First-aid kit
Additional bathroom
Snack bar
Alarm clock
Sofa bed
Balcony
Bathtub
Spa bath
Body soap
Bottle of water
Swimming pool toys
Telephone
Toilet
Toilet paper
Children's television networks
Toilet with grab rails
Safe
Sauna
Toothbrush
Cleaning products
Dustbins
Coffee machine
TV
Upper floors accessible by lift
Conditioner
Upper floors accessible by stairs
Desk
VIP room facilities
Wardrobe or closet
Water slide
FAQs when booking at Ocean Riviera Paradise Privilege
Where is Ocean Riviera Paradise Privilege located?
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Does Ocean Riviera Paradise Privilege offer free Wi-Fi?
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Photos of Ocean Riviera Paradise Privilege
All photos
01 of 35
Reviews about Ocean Riviera Paradise Privilege
“Childrens pool is very nice.”
“The room was clean and comfortable”
“The food and drinks were excellent.”
“Staff friendly and helpful.”
“Italian and Japanese are the best restaurants.”
“Great beach for hanging out.”
Location
Most popular landmarks
- El Camaleón Mayakoba Golf Club2.6 km
- Parque Natural Tres Ríos4.8 km
- Mamita's Beach Club5.4 km
- Parque 28 de julio6.3 km
- Playa principal de Playa del Carmen6.4 km
Playa del Carmen travel guide
Learn about Playa del Carmen on KAYAK
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