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Family Club Grand Riviera Princess
5 stars

Family Club Grand Riviera Princess

Prolongación 5ta Avenida Mza 20 Lote 06, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 877 3500
From
$217
Cheapest

rate per night

7.9
Good
based on 249 reviews
249 reviews

Photos of Family Club Grand Riviera Princess

Overview

Rating

Family Club at Grand Riviera Princess - All Inclusive offers 5-star accommodation in Playa del Carmen. It also provides an outdoor pool, a Jacuzzi and a sauna.

A wide range of premium services are available for guests of Family Club at Grand Riviera Princess - All Inclusive, like a concierge, babysitting/child services and a currency exchange. Children will always be entertained as there is an in-house games room and a kids club available. An all-inclusive meal plan, a 24-hour reception and a kids pool are also provided.

The resort has 144 well-appointed rooms that are filled with a variety of essential facilities to ensure guests have an enjoyable stay. They are also equipped with a hair dryer and a mini bar.

The resort houses restaurant and bar where guests can unwind at the end of the day with a meal and a drink.

Family Club at Grand Riviera Princess - All Inclusive is less than a 35-minute drive from Cancun International Airport. 5th Avenue can be easily accessed by car.

Rating
7.9
Good
Based on 249 verified guest reviews

Latest deals for Family Club Grand Riviera Princess

pt. 21/3
sob. 22/3
Deluxe room
bed type unknown
bed type unknown
bed type unknown
Double room
1 twin bed
2 double beds
2 double beds
King room
1 king bed
Standard Room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Family Club Grand Riviera Princess

  • Outdoor pool
  • Beachfront
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Private check-in/check-out
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Air-conditioned
  • Conditioner

Things to do

  • Basketball court
  • Gift shop
  • Game room
  • Darts
  • Evening entertainment
  • Beauty salon
  • Table tennis
  • Pool table
  • Water sport facilities (on site)
  • Night club

Dining

  • Minibar
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Food can be delivered to guest accommodation
  • Coffee machine

General

  • Beachfront
  • Family rooms
  • Garden view
  • Slippers
  • Telephone
  • Tile/marble floor
  • Storage available

Pool and spa

  • Spa and wellness centre
  • Massage
  • Hot tub
  • Outdoor pool
  • Sauna
  • Pool with a view

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Bathrobe
  • Private bathroom

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids' club
  • Complimentary breakfast
  • Playground

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Tumble dryer

Outdoor

  • Terrace/Patio
  • Beach towels
  • Balcony
  • Garden

Parking and transportation

  • Free parking
  • Private parking

Media and entertainment

  • Cable or satellite TV
  • TV

Accessibility and suitability

  • Disabled access
  • Lift

Bedroom

  • Cleaning products
  • Wardrobe or closet

Fitness

  • Fitness centre
  • Tennis

Workspace

  • Desk

Health and safety

  • Daily housekeeping

Reviews of Family Club Grand Riviera Princess

7.9
Good
249 verified ratings
Wonderful
112
Very good
56
Good
30
Okay
17
Fair
14
Mediocre
2
Poor
18

Summary of reviews

Guests say
Overall, guests expressed significant disappointment with the cleanliness and service of the hotel, commonly citing issues like dirty rooms and inattentive staff. However, many appreciated the location, especially its accessibility and proximity to family-oriented amenities. While some guests enjoyed the pool and certain dining options, several others had negative experiences related to food quality, and management responsiveness, leading them to feel that the hotel did not meet expectations.
AI-generated from customer reviews
Location9 out of 10
Cleanliness2.5 out of 10
Service2 out of 10
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Location

Prolongación 5ta Avenida Mza 20 Lote 06, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • El Camaleón Mayakoba Golf Club2.2 km
  • Parque Natural Tres Ríos4.4 km
  • Mamita's Beach Club5.6 km
  • Muelle Navega6 km
  • Parque 28 de julio6.6 km
  • Playa principal de Playa del Carmen6.7 km
  • Calle Quinta Avenida6.8 km
  • Yucatek Divers6.9 km
  • Aviario Xaman Ha7.8 km
  • Playacar Golf Club8.7 km
  • Playa Maroma10.1 km
  • Playa Paraíso12.2 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:30

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Family Club Grand Riviera Princess

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Family Club Grand Riviera Princess

  • Where is Family Club Grand Riviera Princess located?

    Family Club Grand Riviera Princess is located at Prolongación 5ta Avenida Mza 20 Lote 06, 6.9 km from the centre of Playa del Carmen. El Camaleón Mayakoba Golf Club is the closest landmark to Family Club Grand Riviera Princess.

  • When is check-in time and check-out time at Family Club Grand Riviera Princess?

    Check-in time is 15:00 and check-out time is 12:30 at Family Club Grand Riviera Princess.

  • Does Family Club Grand Riviera Princess offer free Wi-Fi?

    Yes, Family Club Grand Riviera Princess offers free Wi-Fi.

  • Does Family Club Grand Riviera Princess offer free parking?

    Yes, Family Club Grand Riviera Princess offers free parking.

  • How far is Family Club Grand Riviera Princess from the airport?

    Family Club Grand Riviera Princess is 19.8 km from Cozumel. Family Club Grand Riviera Princess is 44.3 km from Cancun.

  • Does Family Club Grand Riviera Princess have a pool?

    Yes, Family Club Grand Riviera Princess has a pool on-site.

  • How does KAYAK find such great Family Club Grand Riviera Princess hotel deals?

    KAYAK scours the web for all room deals available at Family Club Grand Riviera Princess in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Family Club Grand Riviera Princess and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Family Club Grand Riviera Princess.

See more FAQs

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Good to know

Value for money

8.0

Distance to city centre

6.9 km

Nearest airport

Cozumel

Distance to airport

20.0 km