Good to know
|Distance to city centre||8.5 km|
|Distance to airport||41.9 km|
|"The breakfast buffet was excellent."||(in 14 reviews)|
|"Very open and beautiful beach."||(in 12 reviews)|
|"Everything it's the perfect hotel."||(in 14 reviews)|
|"Breakfast was good restaurants weren't and very pricy!"||(in 6 reviews)|
Time of year
Show reviews that mention
|amazing hotel||in 32 reviews|
|bed is so comfortable||in 4 reviews|
|breakfast was good||in 24 reviews|
|excellent service||in 50 reviews|
|families with kids||in 7 reviews|
|good restaurants||in 26 reviews|
|great and the staff||in 73 reviews|
|great beach||in 31 reviews|
|great food||in 45 reviews|
|kids club||in 3 reviews|
|las brisas||in 3 reviews|
|playa del||in 12 reviews|
|prices were high||in 4 reviews|
|red wines||in 1 review|
|room was nice||in 31 reviews|
|sand beach||in 6 reviews|
Staff was nice and location is beautiful.
Very run down place (pool tiles were falling off and the facilities felt very 90s) and the hotel was way too full so there was not enough staff. Service very slow and bad system with reserving pool chairs and beach chairs early in the morning in order to have a space!
Everything was great. The only complain , why do you have to use a picture like the one in Celebraciones in the last page to show that everybody is welcome? Accept anybody but do not advertised like that. There are still children That can’t understand those things and many adults too, so, RESPECT them.
What I told you before!
The property was gorgeous. The pools were huge and the beach was incredible. The food was very good. It was expensive but was worth the price. The kids club was great and the boat rides were so fun. I can’t wait to go back.
All prices in US dollars- we are from Canada
In general , the stay was good , the people in the service was excellent
on a private 45-acre property in Riviera Maya, the Fairmont Mayakoba is a beautiful beachfront AAA 5 Diamond Award resort offering luxurious accommodations and amenities.
With 401 rooms and suites on-site, including casitas with beach or lagoon views, guests are certain to find an accommodation that meets their needs. Guests are also able to choose between an a-la-carte plan or a more all-inclusive offering while staying at Mayakoba.
A recent restoration program has only improved the 30 meters of beautiful beachfront at Fairmont Mayakoba, where guests can seek luxury lounge chairs and attentive service while lounging in the sun. Recreational activities on-site abound, including nature trails, complimentary bicycles, scenic boat tours through the canals and lagoons on property, and non-motorized watersports including kayaks and catamarans. Discerning golfers will enjoy the renowned El Camaleon golf course which serves as the only official PGA Tour course in Mexico, and guests then retreat to a relaxing visit at the full-service Willow Stream Spa.
Guests have numerous dining options on the property, including several fine-dining restaurants, a pool restaurant and bar, and in-room dining. The resort’s executive chef Diego Sobrino provides guests creative dishes with Mexican, Asian, and coastal influences and bold flavors.
Riviera Maya itself is an impressive vacation location, providing access to the world’s second largest coral reef perfect for snorkeling or scuba diving excursions. Guests can also explore the Mayan ruins at Tulum or the famous underwater cenotes and caverns near the resort.
The Fairmont Mayakoba provides even the most discerning guests a luxurious vacation on a beautiful property with the best in service, amenities, and activity offerings.
based on 5,201 reviews
Things to know
- Friendly service
- Professional service
- Pleasant hotel grounds
- Nice building
Policies vary by room type and provider.
FAQs when booking at Fairmont Mayakoba
Are any in-room amenities available to help celebrate a birthday at Fairmont Mayakoba?
If you’re celebrating a kid’s birthday or other special occasion at the Fairmont Mayakoba, the hotel can help to arrange a whole range of in-room surprises (extra fees apply). Choose from a range of sweet treats like chocolate lollipops or a cute turtle-shaped cake, while adults may enjoy add-ons like a tropical fruit platter, cocktail jug or traditional churros with hot chocolate milk.
Does the Fairmont Mayakoba offer special amenities for couples on honeymoon?
If you choose to celebrate your wedding or honeymoon at the Fairmont Mayakoba, you can access the special Platinum Honeymoon Program. Access to a personal honeymoon concierge will help you plan the vacation of your dreams, and you can set up a honeymoon registry for your guests or loved ones to contribute to room upgrades and romantic activities. Choose from couple’s massages to candlelit dinners, cooking classes to stargazing evenings – whatever you’re looking for, this unique planning service can help.
Are there dedicated children’s services at Fairmont Mayakoba?
Children can enjoy the vacation of a lifetime thanks to a wide range of age-appropriate activities and special amenities. Children aged 5 to 11 can take part in the complimentary "Adventure Camp" activities, which are aimed at teaching them about local wildlife and culture – expect them to explore the jungle and take part in craft classes. The "Discovery Club" is an additional service that can offer yet more sports and activities. The resort also has a tailored eating plan, with kids under 5 dining free and those aged 6-12 half price; a healthy kid’s menu is available and several of the restaurants have children’s sections. Finally, babies and toddlers will benefit from complimentary in-room amenities like a stuffed toy, lotion and bubble bath.
What is the best way to get from the airport to Fairmont Mayakoba?
The hotel is around a 40m drive from Cancun Airport and best reached by car. A prepaid taxi from the airport will likely cost around 1,100 MXN (60 USD).
Does the Fairmont Mayakoba offer any transportation services around the local area?
Guests at Fairmont Mayakoba can benefit from an exclusive transportation service that will take them to local destinations El Pueblito, El Camaleon and other affiliated resorts. A water taxi service is also available, and you can get around the resort itself in one of the free chauffeured golf carts.
Are any special culinary experiences on offer at Fairmont Mayakoba?
Guests with a refined palate can enjoy a raft of special culinary experiences at the Fairmont Mayakoba, including cooking classes that feature a tour of the hotel kitchen and a lesson in sustainable food preparation. Other gourmet experiences include a Mexican craft beer tasting, gin and tequila tasting, traditional Brazilian barbecue nights, Asian food evening and cocktail happy hours.
Can I request a crib or rollaway bed for my room at the Fairmont Mayakoba?
Yes, complimentary cribs can be reserved for all rooms, while rollaway beds are available in rooms and suites that feature a king-size bed. (Prices checked 05/06/19).
Where is Fairmont Mayakoba located?
Fairmont Mayakoba is located at Carretera Federal Cancun - Playa Del Carmen Km 298, 8.5 km from the centre of Playa del Carmen. El Camaleón Mayakoba Golf Club is the closest landmark to Fairmont Mayakoba.
When is check-in time and check-out time at Fairmont Mayakoba?
Check-in time is 15:00 and check-out time is 12:00 at Fairmont Mayakoba.
Does Fairmont Mayakoba offer free Wi-Fi?
Yes, Fairmont Mayakoba offers free Wi-Fi.
Does Fairmont Mayakoba offer free parking?
Yes, Fairmont Mayakoba offers free parking.
Does Fairmont Mayakoba offer free airport shuttle service?
No, Fairmont Mayakoba does not offer free airport shuttle service.
How far is Fairmont Mayakoba from the airport?
Fairmont Mayakoba is 21.4 km from Cozumel. Fairmont Mayakoba is 41.9 km from Cancun.
Can you bring pets to Fairmont Mayakoba?
Yes, Fairmont Mayakoba is a pet-friendly hotel.
Does Fairmont Mayakoba have a pool?
Yes, Fairmont Mayakoba has a pool on-site.
Reviews about Fairmont Mayakoba
Most popular landmarks
- El Camaleón Mayakoba Golf Club 0.4 km
- Parque Natural Tres Ríos 2.8 km
- Mamita's Beach Club 7.3 km
- Muelle Navega 7.7 km
- Parque 28 de julio 8.1 km
- Playa principal de Playa del Carmen 8.3 km