Prices are in New Zealand Dollars.

Ocean Maya Royale - Adults Only

Carretera Federal Chetumal, km. 299, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 873 4700

Cheapest
rate per night

9.1

Excellent
based on 3,306 reviews
Ocean Maya Royale - Adults Only - Playa del Carmen, Quintana Roo, Mexico
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
TripAdvisor $222
$231
Orbitz $239
TripAdvisor
wihp
Orbitz

Good to know

Distance to city centre 10.3 km
Location rating 8.3
Nearest airport Cancun
Distance to airport 40.2 km

Rooms

Check-in
Check-out

Deluxe rooms

$243+

Bed type
Provider
Nightly base price
Unknown
$243 per night
Unknown
$258 per night
Unknown
$281 per night
Unknown
$312 per night
Unknown
$315 per night
Unknown
$315 per night
Unknown
$320 per night
Unknown
$352 per night
Unknown
$356 per night
Unknown
$365 per night
Unknown
$371 per night
Unknown
$377 per night
Unknown
$392 per night
Double bed
$404 per night
Double bed
$412 per night
Unknown
$414 per night
Unknown
$595 per night
Unknown
$788 per night

King rooms

$533+

Bed type
Provider
Nightly base price
King bed
$533 per night

Double rooms

$262+

Bed type
Provider
Nightly base price
Unknown
$262 per night
Unknown
$284 per night
Unknown
$374 per night
Unknown
$376 per night
Unknown
$398 per night
Unknown
$402 per night
Unknown
$404 per night

Standard rooms

$239+

Bed type
Provider
Nightly base price
Unknown
$239 per night
Unknown
$321 per night
Unknown
$389 per night
Unknown
$741 per night

Reviews

Pros

Cons

Traveller rating

174
40
15
3
0

Time of year

Traveller type

Show reviews that mention

+
beach is beautiful in 66 reviews
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bit far in 18 reviews
blue moon in 11 reviews
exceeded are expectations in 8 reviews
food was good in 118 reviews
grounds were kept in 16 reviews
italian restaurant in 9 reviews
king bed in 13 reviews
lovely rooms in 8 reviews
nightly entertainment in 30 reviews
playa del in 27 reviews
plenty of beach chairs in 63 reviews
pool bar in 30 reviews
shut doors in 2 reviews
slam loudly in 3 reviews
staff was great in 135 reviews
  • Okay
    Mar 2020
    6.0

    Beautiful property

    did not get the privilege junior suite reserved in Oct of 2019. subbed plain 2 bed room. Not like photo.told us not available. The tour originally offered a Tequila & chocolate factory. instead a retail tequila & Jewelry store. Mislead.not happy.

  • Good
    Jan 2020
    7.0

    The staff was exceptional especially at the Privilege desk. The SPA staff was also terrific as were its facilities. The landscaping was beautiful.

    The reception area step-downs/ups are dangerous, especially for seniors. Canopy loungers at Privilege beach in need of upgrading. Booked King bed, but was given small room w/ double beds. Room was changed but repacking was inconvenient.

  • Excellent
    Jan 2020
    9.0

    Adults only, food, service was great.

    Everything was good!

  • Good
    Jan 2020
    8.0

    Overall a great resort, excellent facilities, good drinks, and very good food options - from buffet to a la carte restaurants, all were top notch!

    Towels used to reserve sunbeds in the morning. Every single morning the vast majority of sunbeds had towels on them, with people coming back only after 1-2-3 hours. Although the hotel mentioned this is not accepted - they do absolutely nothing to stop this behaviour.

  • Good
    Jan 2020
    7.5

    Dive school is an awesome facility. Great upkeep and cleanliness. Staff is helpful and friendly. El charro, the mexican grill restaurant is awesome and very underrated. I would go there over the buffet.

    Buffet was OK. I expected more quality and finesse in taste. Dishes were not innovative. Also, there was a LOT of bias in how they seated guests, if you know what I mean. The sales staff for membership was a tiny bit annoying for me personally. My husband didn’t find it bothersome. I suggest don’t waste 90 mins of your vacation for the sales orientation. Spa is exorbitantly priced. It lacks the luxury feel for the prices they charge.

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About

Overview

Ocean Maya Royale sits in the heart of the Mexican Caribbean on the Riviera Maya seafront and just a short trip down from the world-famous Playa del Carmen. This is an adults-only resort, designed to be a relaxing retreat for couples as part of a honeymoon, anniversary, or just to get away from the rest of the world. In this spirit, it is important to note that this hotel is for 18-and-up patrons only.

Ocean Maya Royale has 320 rooms total, all of which have many different amenities to make guests' stay as comfortable as possible. Each room has a flat-screen TV, dedicated work desk, beautiful views of the ocean, and soft, plush bedding. There is complimentary wifi throughout the hotel. Walking around the resort grounds, guests will find plenty to do. There are two separate outdoor swimming pools, three tennis courts, a beach volleyball court, and much more.

The jewel of the Ocean Maya Royale resort is the DeSPAcio spa center. Guests can make an appointment here to pamper both their body and mind. Visitors can make their reservations either by themselves or they can signup for a couples treatment and do it together. There is a range of treatments that visitors can indulge in, including massages, a sauna, hot & cold jacuzzis, a relaxation room, facials, and even a beauty parlor with a hairdressing service. Besides the spa, Ocean Maya Royale has a full fitness center and several excursions that adventurers will like scuba diving and jet ski rentals.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.1 Excellent

based on 3,306 reviews

9.5

WiFi

9.1

Service

7.5

Breakfast

5.9

Beach

Things to know

  • Friendly service
  • Friendly atmosphere
  • Pleasant hotel grounds
  • Recreation staff is nice

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Business centre
Car hire
Internet
Concierge service
Currency exchange on-site
Gift shop
Meeting/Banquet facilities
Room service
Spa
Hot tub
Outdoor pool
Snorkelling
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-conditioned
24-hour front desk
Safe
Sauna
Free parking
Private beach
Designated smoking area
Storage available
Terrace/Patio
Adults only
Massage
Laundry service
No smoking
Hairdryer
Cable or satellite TV
Coffee shop
Pets not allowed
Free valet parking
Wedding services
Outdoor tennis
Airport shuttle

FAQs when booking at Ocean Maya Royale - Adults Only

Where is Ocean Maya Royale - Adults Only located?

Ocean Maya Royale - Adults Only is located at Carretera Federal Chetumal, km. 299, 10.3 km from the centre of Playa del Carmen. Parque Natural Tres Ríos is the closest landmark to Ocean Maya Royale - Adults Only.

When is check-in time and check-out time at Ocean Maya Royale - Adults Only?

Check-in time is 15:00 and check-out time is 12:00 at Ocean Maya Royale - Adults Only.

Does Ocean Maya Royale - Adults Only offer free Wi-Fi?

Yes, Ocean Maya Royale - Adults Only offers free Wi-Fi.

Does Ocean Maya Royale - Adults Only offer free parking?

Yes, Ocean Maya Royale - Adults Only offers free parking.

Does Ocean Maya Royale - Adults Only offer free airport shuttle service?

No, Ocean Maya Royale - Adults Only does not offer free airport shuttle service.

How far is Ocean Maya Royale - Adults Only from the airport?

Ocean Maya Royale - Adults Only is 22.1 km from Cozumel. Ocean Maya Royale - Adults Only is 40.2 km from Cancun.

Can you bring pets to Ocean Maya Royale - Adults Only?

No, pets are not allowed at Ocean Maya Royale - Adults Only.

Does Ocean Maya Royale - Adults Only have a pool?

Yes, Ocean Maya Royale - Adults Only has a pool on-site.

Photos

All photos (60)
Bedroom (13)
Bar (2)
Pool (8)
Beach (1)

Location

Most popular landmarks

  • Parque Natural Tres Ríos 1 km
  • El Camaleón Mayakoba Golf Club 1.8 km
  • Playa Maroma 6.8 km
  • Playa Paraíso 8.9 km
  • Mamita's Beach Club 9 km
  • Muelle Navega 9.4 km

Playa del Carmen travel guide

Learn about Playa del Carmen on KAYAK

Getting Around

Cozumel 22.1 km
Cancun 40.2 km

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Hotels Mexico Quintana Roo Playa del Carmen Ocean Maya Royale - Adults Only