Not an upscale place
Grounds were fairly nice. Room seemed clean.
Pillows were horribly uncomfortable really almost comically bad pillows -- mak ing decent sleep impossible. My wake up call came an hour and a half early at 2 am! No hot water for shower. Ceiling super thin heard every footstep of upstairs neighbor. No view from room. Service was not great. Drinks weren't good and food was just okay.
Ocean Maya Royale is located on the beachfront in the Riviera Maya, in the heart of the
Mexican Caribbean, and very close to Playa del Carmen, Tulum, Cozumel and Cancun. Now, following
an extensive renovation that includes beautiful Deluxe Rooms, and additional ocean front restaurant
and privilege lounge with innovate fare, (a south beach, Privilege section featuring Balinese-inspired sun
beds), your retreat will be even more rewarding at this Couple only resorts. The hotel also offers many
activities and the
Ocean Maya Royale - Adults Only
Based on 1,911 reviews
Policies vary by room type and provider.