Good to know
|Distance to city centre||10.3 km|
|Distance to airport||40.2 km|
|"The entertainment team were fantastic!"||(in 24 reviews)|
|"Staff were great, so friendly!"||(in 103 reviews)|
|"Nice food, good service, comfterble room."||(in 75 reviews)|
|"No shuttle into Playa del Carmen"||(in 6 reviews)|
|"Beach and smell was terrible!"||(in 23 reviews)|
|"Beach and smell was terrible!"||(in 15 reviews)|
Time of year
Show reviews that mention
|beach is beautiful||in 66 reviews|
|beach seaweed||in 76 reviews|
|bit far||in 18 reviews|
|blue moon||in 11 reviews|
|exceeded are expectations||in 8 reviews|
|food was good||in 118 reviews|
|grounds were kept||in 16 reviews|
|italian restaurant||in 9 reviews|
|king bed||in 13 reviews|
|lovely rooms||in 8 reviews|
|nightly entertainment||in 30 reviews|
|playa del||in 27 reviews|
|plenty of beach chairs||in 63 reviews|
|pool bar||in 30 reviews|
|shut doors||in 2 reviews|
|slam loudly||in 3 reviews|
|staff was great||in 135 reviews|
did not get the privilege junior suite reserved in Oct of 2019. subbed plain 2 bed room. Not like photo.told us not available. The tour originally offered a Tequila & chocolate factory. instead a retail tequila & Jewelry store. Mislead.not happy.
The staff was exceptional especially at the Privilege desk. The SPA staff was also terrific as were its facilities. The landscaping was beautiful.
The reception area step-downs/ups are dangerous, especially for seniors. Canopy loungers at Privilege beach in need of upgrading. Booked King bed, but was given small room w/ double beds. Room was changed but repacking was inconvenient.
Adults only, food, service was great.
Everything was good!
Overall a great resort, excellent facilities, good drinks, and very good food options - from buffet to a la carte restaurants, all were top notch!
Towels used to reserve sunbeds in the morning. Every single morning the vast majority of sunbeds had towels on them, with people coming back only after 1-2-3 hours. Although the hotel mentioned this is not accepted - they do absolutely nothing to stop this behaviour.
Dive school is an awesome facility. Great upkeep and cleanliness. Staff is helpful and friendly. El charro, the mexican grill restaurant is awesome and very underrated. I would go there over the buffet.
Buffet was OK. I expected more quality and finesse in taste. Dishes were not innovative. Also, there was a LOT of bias in how they seated guests, if you know what I mean. The sales staff for membership was a tiny bit annoying for me personally. My husband didn’t find it bothersome. I suggest don’t waste 90 mins of your vacation for the sales orientation. Spa is exorbitantly priced. It lacks the luxury feel for the prices they charge.
Ocean Maya Royale sits in the heart of the Mexican Caribbean on the Riviera Maya seafront and just a short trip down from the world-famous Playa del Carmen. This is an adults-only resort, designed to be a relaxing retreat for couples as part of a honeymoon, anniversary, or just to get away from the rest of the world. In this spirit, it is important to note that this hotel is for 18-and-up patrons only.
Ocean Maya Royale has 320 rooms total, all of which have many different amenities to make guests' stay as comfortable as possible. Each room has a flat-screen TV, dedicated work desk, beautiful views of the ocean, and soft, plush bedding. There is complimentary wifi throughout the hotel. Walking around the resort grounds, guests will find plenty to do. There are two separate outdoor swimming pools, three tennis courts, a beach volleyball court, and much more.
The jewel of the Ocean Maya Royale resort is the DeSPAcio spa center. Guests can make an appointment here to pamper both their body and mind. Visitors can make their reservations either by themselves or they can signup for a couples treatment and do it together. There is a range of treatments that visitors can indulge in, including massages, a sauna, hot & cold jacuzzis, a relaxation room, facials, and even a beauty parlor with a hairdressing service. Besides the spa, Ocean Maya Royale has a full fitness center and several excursions that adventurers will like scuba diving and jet ski rentals.
based on 3,306 reviews
Things to know
- Friendly service
- Friendly atmosphere
- Pleasant hotel grounds
- Recreation staff is nice
Policies vary by room type and provider.
FAQs when booking at Ocean Maya Royale - Adults Only
Where is Ocean Maya Royale - Adults Only located?
Ocean Maya Royale - Adults Only is located at Carretera Federal Chetumal, km. 299, 10.3 km from the centre of Playa del Carmen. Parque Natural Tres Ríos is the closest landmark to Ocean Maya Royale - Adults Only.
When is check-in time and check-out time at Ocean Maya Royale - Adults Only?
Check-in time is 15:00 and check-out time is 12:00 at Ocean Maya Royale - Adults Only.
Does Ocean Maya Royale - Adults Only offer free Wi-Fi?
Yes, Ocean Maya Royale - Adults Only offers free Wi-Fi.
Does Ocean Maya Royale - Adults Only offer free parking?
Yes, Ocean Maya Royale - Adults Only offers free parking.
Does Ocean Maya Royale - Adults Only offer free airport shuttle service?
No, Ocean Maya Royale - Adults Only does not offer free airport shuttle service.
How far is Ocean Maya Royale - Adults Only from the airport?
Ocean Maya Royale - Adults Only is 22.1 km from Cozumel. Ocean Maya Royale - Adults Only is 40.2 km from Cancun.
Can you bring pets to Ocean Maya Royale - Adults Only?
No, pets are not allowed at Ocean Maya Royale - Adults Only.
Does Ocean Maya Royale - Adults Only have a pool?
Yes, Ocean Maya Royale - Adults Only has a pool on-site.
Reviews about Ocean Maya Royale - Adults Only
Most popular landmarks
- Parque Natural Tres Ríos 1 km
- El Camaleón Mayakoba Golf Club 1.8 km
- Playa Maroma 6.8 km
- Playa Paraíso 8.9 km
- Mamita's Beach Club 9 km
- Muelle Navega 9.4 km