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Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa
![Los Itzaes - Playa del Carmen - Bedroom]()
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![Los Itzaes - Playa del Carmen - Bedroom]()
Bedroom (1)
![Los Itzaes - Playa del Carmen - Bedroom]( "Provided by Hotels.com")
Los Itzaes
Avenida 10 Lote 3 Esquina Calle 6 Bis, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 873 2398
Cheapest
rate per night
8.7
Excellent
based on 77 reviews
Compare vs KAYAK
Rooms available at Los Itzaes
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Reviews of Los Itzaes
Pros
| ""Comfortable, clean, good value, good location."" | (in 3 reviews) |
|---|---|
| ""Staff was very friendly, especially Daniella!"" | (in 14 reviews) |
| "Good sized room with good bathroom." | (in 2 reviews) |
Cons
| "The pool was dirty." | (in 2 reviews) |
|---|---|
| "Not the hotels fault." | (in 2 reviews) |
| "Breakfast was very poor of options" | (in 3 reviews) |
Traveller rating
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Time of year
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Show reviews that mention
+
| room were very nice | in 46 reviews |
|---|---|
| comfortable location | in 44 reviews |
| friendly staff | in 35 reviews |
| hotel with great | in 33 reviews |
| breakfast ok | in 29 reviews |
| hotel is new | in 26 reviews |
| good value | in 12 reviews |
| block away | in 11 reviews |
| close to everything | in 10 reviews |
| roof top terrace | in 10 reviews |
| clean and spacious | in 8 reviews |
| close to the bus | in 8 reviews |
| key card in the slot | in 8 reviews |
| main street | in 8 reviews |
| hotels fault | in 7 reviews |
| loud music | in 7 reviews |
| nice rooftop | in 7 reviews |
| cloudy water | in 6 reviews |
| wafer thin walls | in 6 reviews |
| colonial style hotel | in 4 reviews |
| tv channels in both spanish | in 2 reviews |
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ExcellentJun 202010.0
Beautiful hotel with great staff of 1 person. Because of Covid-19 I am the only guest as of June 24th. The hotel is closed, officially, but literally unchained their doors for me since I had altrady paid through internet. Class act!
Their AC/fans are freezing cold. This is a great thing! Without AC, here in the Yucatán, you will feel like a pizza in the oven!
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About Los Itzaes
Overview
With a stay at Los Itzaes Hotel, you'll be centrally located in Playa del Carmen, within a 5-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Hotels.com
Features
8.7 Excellent
based on 77 reviews
9.0
Cleanliness
8.9
Comfort
10.0
Facilities
9.3
Location
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
Amenities at Los Itzaes
Free Wi-Fi
Ticket service
Business centre
Car hire
Wake-up service
Pets allowed on request. Charges may apply.
Wi-Fi available in all areas
Internet
Terrace/Patio
Daily housekeeping
Rooftop pool
Beach towels
Linens
Concierge service
Towels
Fan
Safety deposit box
Currency exchange on-site
Fire extinguisher
Seating area
Laundry facilities
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Multi-lingual staff
Fold-up bed
Library
Free toiletries
Shampoo
Shops (on site)
Smoke alarms
Shower
Tour desk
Bicycle hire
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
First-aid kit
Property is cleaned by professional cleaning companies
Inner courtyard view
Process in place to check health of guests
Snack bar
Outdoor pool
Socket near the bed
Key access
Sofa
Sofa bed
CCTV in common areas
No smoking
Solarium
Balcony
Bathtub
Restaurant
Spa bath
Hand sanitiser in guest accommodation and key areas
Express check-out
Parking
Body soap
Hairdryer
Bottle of water
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Telephone
Use of cleaning chemicals that are effective against coronavirus
Tile/marble floor
24-hour security
Air-conditioned
Toilet
Guest accommodation is disinfected between stays
Open-air bath
Toilet paper
Thermometers for guests provided by property
Safe
Public bath
Airport shuttle (surcharge)
Trouser press
Guests can opt out of accommodation cleaning
TV
Pool towels
Upper floors accessible by stairs
Staff follow all safety protocols as directed by local authorities
Desk
Dining area
Dining table
Private bathroom
Walk-in shower
Garden
Wardrobe or closet
24-hour front desk
Storage available
Shuttle service (additional charge)
FAQs when booking at Los Itzaes
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Photos of Los Itzaes
All photos
01 of 01
Reviews about Los Itzaes
“The rooms were an excellent size, comfortable and the cleanliness excellent”
“Room was dated but very clean.”
Location
Most popular landmarks
- Calle Quinta Avenida115 m
- Parque 28 de julio192 m
- Playa principal de Playa del Carmen243 m
- Yucatek Divers265 m
- Mamita's Beach Club1.1 km
Playa del Carmen travel guide
Learn about Playa del Carmen on KAYAK
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