Prices are in New Zealand Dollars.

Nina Hotel & Beach Club

Calle 6 Entre 10 y 15, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 873 1255

Cheapest
rate per night

7.0

Good
based on 23 reviews
Nina Hotel & Beach Club - Playa del Carmen, Quintana Roo, Mexico
Thu 15/4
-
Fri 16/4
Compare vs KAYAK |

Provider Nightly total
Booking.com $41
Zenhotels.com $42
Snaptravel $47
Booking.com
Zenhotels.com
Snaptravel

Good to know

Value for money

7.0

Distance to city centre

0.4 km

Location rating

8.3

Nearest airport

Cancún

Distance to airport

50.0 km

Rooms available at Nina Hotel & Beach Club

Thu 15/4
Fri 16/4

Double rooms

$51+

Bed type
Provider
Total stay + taxes & fees
Unknown
$51

Standard rooms

$97+

Bed type
Provider
Total stay + taxes & fees
Unknown
$97
Unknown
$141

Reviews of Nina Hotel & Beach Club

Traveller rating

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Time of year

Traveller type

Show reviews that mention

+
  • Poor
    Sep 2016
    2.0

    Treated like a child

    I waited in the reception of the Nina for 40 mins while they looked for my reservation, I literally fell asleep waiting for the reservation was confirmed. Then I was moved to a very run down group of hotels in the centre of playa. First they wanted me to walk with 4 prices of luggage 10 blocks, I protested about the move and being expected to walk to new location. Desk clerk assured me it was a better hotel. Told me I had been upgraded. Arrived at El Turkan via taxi, taken to the wrong entrance and left in the street with four pieces of luggage (2 heavy suitcases) I even had to get the bags out of the trunk myself. Then drag them all around to reception were another moron looked at me like I was from Mars. They had no clue who I was before I arrived. I was given a red wrist band and again I complained but was told it was required to identify me as a guest. I am a consultant so wearing a wristband to meetings is not optimal. Room had no fridge, no water but it did have four beds. The hinges on the door were broken so getting in and out was tricky and I had a nice 2 inch gab at the top of the door. After complaining and explaining that I needed a fridge to keep my thoroxine (medication) cool the manager told me none of the hotels in Mexico have bar fridges! I disagreed and ask to cancel but because I booked online they could not change or cancel. They said Nina hotel also was without fridges. I contacted getaroom and that afternoon a bar fridge was brought to my room with two small bottles of water.

    On the evening of Wednesday I went with my work friend back to the room to change for dinner. They were not allowed to enter the building by security. Security radioed reception saying I was trying to bring a prostitute to my room. Disgusting situation developed with the hotel staff demanding $20us for my friend to enter, I explained she was not staying the night as she lives here Playa. She translated the conversation and they were calling her a prostituite. First morning I went to breakfast and was charged $95pasos for bad coffee and small bottle of water because I had been issued the wrong colour wristband. I complained and asked for the pasos back but no way that was happening. Red was replaced with green and next morning in the restaurant I was given a glass of horrible orange concentrate and the worst cup of coffee I have ever been given in my life (I left both) but the best was yet to come the rude water pointed over to the empty Buffett and told me that white bread and the toaster was there for me. No fruit no cereal no nothing. Being gluten intolerant due to my thyroid condition I passed on preparing my own toast. 3 calls to getaroom and 4 emails but not a single response. I will not be booking anything via Kayak again...

  • Good
    Jan 2016
    6.8

    Nice location

    It was confusing at check-in since our hotel room at Nina was apparently under construction so they transfered our registration to their sister hotel and we had to walk several blocks to Tukan resort for a room there. They said it was an upgrade and although the main facility looked nice, our room was located a block away in a different building . The room was mediocre, no more than 3 stars, and noisy at night due to close proximity of a dance club bar.

  • Mediocre
    Jan 2015
    3.4

    Although a room with two beds was requested it was unavailable when we arrived. The manager on duty worked to accomodate us by contacting the larger parent hotel (Tukan). We were told that they could accommodates with a room with a king size bed the first night of our stay and possibly change to a room with two beds the subsequent night. After transferring to the Tukan, the room offered only had a single queen size bed. When we complained about the bait and switch were told we'd misinterpreted and offered a transfer to a room with two beds but that we could not change again. We were then delivered to a room with a broken air conditioning unit. I would never stay in a property owned by Tukan Hotels again.

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About Nina Hotel & Beach Club

Overview

Located in Playa del Carmen, Nina Hotel & Beach Club by Tukan is an easy drive from 5th Avenue and Xcaret Eco Theme Park. It provides guests with an ideal base with Terminal Foranea de Autobuses Station only a 10-minute walk away.

The hotel offers a concierge, a currency exchange and a 24-hour reception. In addition, the multilingual staff are on hand to provide local information. Those staying at the property also have access to an outdoor pool.

Nina Hotel & Beach Club by Tukan has 18 rooms, all of which are equipped with a variety of facilities to ensure a comfortable stay.

The hotel features a conveniently located café, perfect for those who want a bite to eat without having to leave the property. The property's restaurant serves a menu of international specialities, with tables available outdoors during fine weather. Guests may also wish to discover the many well-known bars, restaurants and cafés that Centro is renowned for.

Nina Hotel & Beach Club by Tukan is situated just a short walk from Skydive Playa. It is also a short car ride from Xcaret Archaeological Site.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.0 Good

based on 23 reviews

7.6

Cleanliness

6.9

Comfort

3.3

Facilities

8.3

Location

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities at Nina Hotel & Beach Club

Window
Shuttle service (free)
Wedding services
Free Wi-Fi
Ticket service
Wake-up service
Non-smoking rooms available
Pets allowed on request. Charges may apply.
Wi-Fi available in all areas
Internet
Terrace/Patio
Daily housekeeping
Beach towels
Linens
Concierge service
Towels
Fan
Safety deposit box
Currency exchange on-site
Adults only
Fire extinguisher
Laundry facilities
Laundry service
Flat-screen TV
Multi-lingual staff
Free toiletries
Shampoo
Garden view
Shower
Shower cap
Contactless check-in/check-out
Physical distancing in dining areas
Physical distancing rules
Property is cleaned by professional cleaning companies
Process in place to check health of guests
Outdoor pool
Socket near the bed
Key card access
Restaurant
Hand sanitiser in guest accommodation and key areas
Bar/Lounge
Body soap
Bottle of water
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Mosquito net
Use of cleaning chemicals that are effective against coronavirus
Tile/marble floor
24-hour security
Air-conditioned
Non-feather pillow
Toilet
Guest accommodation is disinfected between stays
Toilet paper
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitised
Safe
Airport shuttle (surcharge)
Towels/sheets (extra fee)
Dustbins
Guests can opt out of accommodation cleaning
TV
Conditioner
Pool towels
Upper floors accessible by stairs
Staff follow all safety protocols as directed by local authorities
Desk
Private beach
Coffee shop
Private bathroom
Garden
Wardrobe or closet
24-hour front desk
Designated smoking area
Storage available

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Photos of Nina Hotel & Beach Club

Nina Hotel & Beach Club - Playa del Carmen - Bedroom
All photos (7)
Nina Hotel & Beach Club - Playa del Carmen - Bedroom
Bedroom (2)
Nina Hotel & Beach Club - Playa del Carmen - Pool
Pool (2)
Nina Hotel & Beach Club - Playa del Carmen - Restaurant
Restaurant (3)

Location

Most popular landmarks

  • Calle Quinta Avenida51 m
  • Yucatek Divers174 m
  • Parque 28 de julio212 m
  • Playa principal de Playa del Carmen279 m
  • Aviario Xaman Ha1 km

Playa del Carmen travel guide

Learn about Playa del Carmen on KAYAK

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