Car Rental at Paris Charles de Gaulle Airport

Pros: I was charged more than the advertised price ostensibly because the car they promised in the advertisement was too small

Cons: Honesty from the dealers

Pros: The car was nice enough.

Cons: The drop off location on our contract was closed when we arrived before the agreed time so we could not leave the car. The 4 phone lines we could find were either unattended at the time we called, or blocked to international callers (we have a US number). Other location in Dieppe was also closed.

Pros: Picking up the car in Germany was a very easy, straightforward experience.

Cons: Trying to find the after-hours drop-off point was extremely--and unnecessarily--difficult. There was no "Europcar" sign visible anywhere on the outside of the station so I circled several times before pulling into an unmarked driveway. Amazingly, it turned out to be the right driveway because at the bottom of the ramp I noticed a small "Europcar" sign. I then drove through the garage following the "rental return" signs, but there was no central rental return area or instructions for dropping a car after hours. I drove through the parking lot for about 15 minutes looking for a drop off area then got to a gated exit where I could go no further. As a result, I parked the vehicle in a nearby vacant Europcar stall. I then went looking for the office on foot, finding it after a full half-hour of walking the entire station. The office was (obviously) closed so I telephoned the help numbers on my agreement. The person I was ultimately able to speak with told me to simply leave the keys in the mail slot. But there was no mail slot. So I took the key to my hotel and returned the next morning to check-in the car. It was a frustrating, tedious experience and the worse possible way to begin a visit to Paris.

Pros: De auto was mooi genoeg.

Cons: De 'drop-off' plaats op ons contract was gesloten toen we aankwamen vóór de afgesproken tijd dus konden we niet uit de auto gezet. De 4 telefoonlijnen die we konden vinden waren ofwel onbeheerd op het moment dat we gebeld of geblokkeerd naar internationale bellers (we hebben een Amerikaanse nummer). Andere lokatie in Dieppe was ook afgesloten.