They did not give me a room and sent me to a different hotel. I didn’t feel like I was being treated like a paying customer and it felt more like I should had been the one charging for my presence and not the other way around.
2 stars
The Zen Hotel
Photos of The Zen Hotel
Overview
The Zen Hotel provides comfortable 3-star accommodation in Palo Alto. It also features a 24-hour reception, an express check-in and check-out feature and laundry facilities.
There are a variety of facilities at The Hotel Zen that guests can enjoy, such as a dry cleaning service, luggage storage and a fitness centre. In addition, the multilingual staff are available to offer assistance.
The rooms at The Zen Hotel have a refrigerator and all the necessities for an enjoyable stay. Guests can unwind in the welcoming seating area.
The Zen Hotel Palo Alto is a convenient base to explore California's Great America and Stanford University. San Antonio Caltrain Station is within a 30-minute walk.
Latest deals for The Zen Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at The Zen Hotel
- Fitness centre
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Disabled access
- Roll-in shower
- Shower chair
- Hypoallergenic pillow
- Adapted bath
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by stairs
Kitchen
- Oven
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
- Kitchenette
Bathroom
- Raised toilet
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
General
- Family rooms
- Seating area
- Garden view
- Hardwood or parquet floors
- Slippers
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
Services and conveniences
- Wake-up service
- Safety deposit box
- Key card access
- Express check-out
- 24-hour front desk
Things to do
- Hiking
- Bicycle hire
- Game room
- Golf
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Kids meals
- Kid-friendly buffet
- Complimentary breakfast
Outdoor
- Grill
- Garden
Dining
- Breakfast in the room
- Dining table
Parking and transportation
- Free parking
Health and safety
- Daily housekeeping
Fitness
- Fitness centre
Reviews of The Zen Hotel
8.6
Very good
826 verified ratings
Wonderful
507
Very good
167
Good
76
Okay
26
Fair
25
Mediocre
12
Poor
13
Summary of reviews
Guests say
Guests appreciated the cleanliness and quality of the breakfast, highlighting the friendly service and convenient location. However, several reviews mentioned noise issues from AC units and parking challenges, affecting their overall experience.AI-generated from customer reviews
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Score by provider
8.6 out of 10
15 reviews
5.1 out of 10
1 review
All reviews
Location
4164 El Camino Real, Palo Alto, CA 94306
What's nearby
- San Antonio Shopping Center1.6 km
- Hewlett-Packard Company1.8 km
- PARC2.3 km
- Elizabeth Gamble Garden Center3.7 km
- Green Gables3.8 km
- Palo Alto Art Center3.8 km
- Rinconada Park3.8 km
- Palo Alto Junior Museum and Zoo3.9 km
- Baylands Nature Preserve4 km
- Stanford Stadium4.1 km
- Shoreline Park4.1 km
- HP Garage4.4 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at The Zen Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at The Zen Hotel
Nearby hotels and places to stay
Closest
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See cheapest stays in Palo AltoMost recommended
See most recommended stays in Palo AltoGood to know
Value for money | 8.7 |
|---|---|
Distance to city centre | 3.7 km |
Nearest airport | San Jose |
Distance to airport | 18.2 km |